Bozzocabs Pvt Ltd

Company: Bozzocabs Pvt. Ltd.

Location: Hyderabad, Telangana, India  

Employment Type: Full-time  

Experience: 3–7 years (relevant experience preferred)  

Role: City Operations Head – End-to-End Ownership

About Bozzo Cabs

Bozzo Cabs is a mobility startup building a transparent ride-hailing platform designed to serve both drivers and customers.

We are preparing for our Hyderabad market rollout, starting with Bike and Auto services, with a long-term vision to expand across India.

We are looking for a highly responsible, execution-oriented City Operations Head who can take complete ownership of Hyderabad's ground operations, build the operational team, execute field activities from real-world app testing and driver onboarding to pilot execution and city launch.

Role Overview

This is a hands-on leadership role, not a desk-only management position.

The selected candidate will be responsible for building and executing Bozzo's entire Hyderabad ground operations from the initial testing stage through pilot launch and city-level expansion.

You will be expected to independently plan, execute, monitor and improve all operational activities on the ground.

You must be comfortable visiting driver locations, interacting directly with drivers and customers, managing field teams, solving operational problems and coordinating with the product and technical teams.

Key Responsibilities

 1. End-to-End Field Operations- Take complete ownership of Bozzo's Hyderabad field operations.- Plan and execute daily, weekly and monthly operational activities.- Identify suitable driver acquisition locations, transport hubs, auto stands and high-demand areas.- Build operational processes from scratch.- Personally supervise field activities and ensure execution.- Identify operational challenges and resolve them independently.

 2. App Testing & Pilot Execution- Take responsibility for real-world testing of both Bozzo Customer and Driver applications.- Coordinate testing with real bike and auto drivers and customer testers.- Test the complete booking journey, including registration, document submission, driver approval, online/offline status, ride requests, acceptance, pickup, trip completion and payments.- Identify app bugs, technical issues and operational gaps.- Maintain a structured bug-tracking and issue-escalation process.- Coordinate with developers and ensure reported issues are followed through to resolution.- Conduct repeat testing after fixes.- Ensure operational readiness before expanding the pilot.

 3. Driver Acquisition & Onboarding- Develop and execute a driver acquisition strategy for Hyderabad.- Recruit genuine bike and auto drivers through field activities, referrals and local networks.- Personally interact with drivers and explain Bozzo's business model.- Build and manage a driver onboarding team.- Ensure proper registration, document collection, verification and activation.- Develop strategies to convert registered drivers into active drivers.- Build strong relationships with drivers and address their concerns.- Monitor driver activation, retention, online availability and completed rides.

 4. Driver Engagement & Retention- Understand driver expectations, challenges and earning concerns.- Explain subscription and platform-fee models transparently.- Design practical driver engagement and retention initiatives.- Monitor driver activity and identify reasons for inactivity.- Build driver referral and local community networks.- Handle escalations, complaints and operational disputes.

 5. Customer Acquisition & Ground Operations- Develop offline customer acquisition strategies.- Identify high-potential customer segments, including office commuters, students and daily travellers.- Plan customer onboarding campaigns and local promotions.- Coordinate customer testing and collect feedback.- Monitor booking experience, cancellations, pickup issues and customer complaints.- Improve customer experience and repeat usage.

 6. Team Building & Management- Recruit and manage field executives and onboarding personnel.- Assign daily targets, territories and responsibilities.- Train team members on the Bozzo applications and operational procedures.- Conduct daily reviews and weekly performance assessments.- Monitor individual productivity and field execution.- Build a disciplined and accountable ground operations team.

 7. City Launch & Expansion- Prepare a practical Hyderabad pilot-launch plan.- Identify suitable launch zones and operational coverage areas.- Develop driver supply and customer demand strategies.- Ensure sufficient active driver availability in targeted locations.- Plan operational incentives within approved budgets.- Establish launch processes, escalation systems and support coordination.- Monitor city performance and recommend expansion based on actual results.

 8. Reporting, Budget & Performance Management- Prepare daily, weekly and monthly operational reports.- Manage field operations within approved budgets.- Track driver acquisition costs and activation rates.- Monitor completed rides, cancellations, driver retention and customer acquisition.- Identify operational inefficiencies and propose improvements.- Report progress, challenges and key decisions to the Founder & CEO.

Required Experience & Skills

- 3–7 years of relevant experience in mobility, ride-hailing, fleet operations, logistics or hyperlocal operations.

- Previous experience with companies such as Uber, Ola, Rapido, Namma Yatri or similar mobility platforms is strongly preferred.

- Experience in city operations, driver acquisition, fleet onboarding or ground operations.- Proven ability to build and manage field teams.

- Strong understanding of driver onboarding and ride-hailing operations.

- Experience handling operational escalations and customer/driver issues.

- Ability to manage field execution independently.

- Strong problem-solving and decision-making skills.

- Good communication and team leadership abilities.

- Comfortable with field travel across Hyderabad.

- Telugu and Hindi communication skills preferred; English required.

What We Expect From You

We are looking for someone who:

- Takes ownership instead of waiting for instructions.

- Can build ground operations from zero.

- Is willing to work directly in the field.

- Can recruit, train and manage a team.

- Can independently execute operational plans.

- Understands the realities of driver acquisition and customer demand.

- Can work in a startup environment with limited resources.

- Is accountable for measurable outcomes, not just activities.

Works closely with:-

• Product & Technology Team
• Driver Onboarding Team
• Customer Operations Team
• Marketing & Growth Team

Equity & Revenue-Sharing Opportunity

This is an opportunity to join Bozzo Cabs at an early stage in a key leadership position.

Equity participation opportunity as part of the Senior Management team, subject to mutual agreement and formal documentation.

Revenue-sharing arrangement linked to the role, responsibilities and agreed contribution.

Equity structure, vesting terms, revenue-sharing percentage and other financial terms will be discussed during the interview or a personal meeting.

Bozzo Cabs Pvt. Ltd. | Hyderabad | 4–6 Years Experience | Founding Team | Equity Only

About Bozzo

Bozzo Cabs is building an urban mobility and ride-hailing platform, starting from Hyderabad. We are looking for a hands-on, entrepreneurial professional to lead marketing, customer acquisition, GTM strategy and business growth.

Hands-on role: you'll run campaigns and on-ground acquisition yourself in the early days, before building a team.

Key Responsibilities

• Digital & Performance Marketing: Plan and manage Google Ads, Meta Ads, paid campaigns and customer acquisition initiatives.
• SEO & Content Marketing: Improve search rankings, organic traffic, website visibility and online presence.
• Brand Marketing: Build brand awareness through social media, content, influencers, Reels and creative campaigns.
• GTM & Customer Acquisition: Develop and execute Hyderabad launch strategies to drive app installs, first rides, repeat bookings and referrals.
• Growth & Pricing Strategy: Identify target customers, growth opportunities, competitive pricing, promotional offers and innovative customer acquisition ideas.
• Analytics & Optimization: Track CAC, conversions, retention, referrals and campaign ROI to improve marketing performance.
• Partnerships: Develop collaborations with colleges, offices, PGs, apartments, local businesses and communities to acquire customers.
• Competitor Analysis: Study Uber, Rapido, Ola and market trends to identify pricing gaps, customer needs and growth opportunities.
• Growth Experiments: Test new marketing channels, referral programs, viral campaigns and creative strategies to accelerate customer growth.

What We're Looking For

- 4–6 years of relevant experience in growth, digital marketing, performance marketing, SEO or GTM.

- Hands-on experience with Google Ads, Meta Ads, SEO and campaign analytics.

- Strong understanding of customer acquisition, branding, CAC, conversions and ROI.

- Creative, analytical, entrepreneurial and execution-oriented.

- Ability to develop growth ideas, analyze results and turn strategies into measurable outcomes.

- Startup, consumer internet, marketplace or mobility experience is an advantage.

- Familiarity with the Hyderabad market is preferred.

Why Join Bozzo?

Join the founding team and take ownership of building Bozzo's brand, marketing engine and customer base from the ground up. Work closely with the founders and help shape the company's growth and future.

Compensation: Equity Only (no fixed salary at this stage). Equity terms will be discussed during the selection process.

Location: Hyderabad, Telangana

Role: GTM & Growth Manager

Company: Bozzo Cabs Pvt. Ltd.

Bozzo Cabs | Hyderabad | Founding Team | Equity Only

Bozzo Cabs is building a new urban mobility platform, starting with Hyderabad.

We're looking for a GTM & Growth Manager to take ownership of how we enter the market, acquire customers and build sustainable growth.

This is a hands-on founding-team role—not a traditional marketing position. You'll work across GTM, customer acquisition, pricing, partnerships, competitor analysis and business strategy.

What you'll work on

• Build and execute Bozzo's Hyderabad GTM strategy.

• Identify high-potential customer segments, locations and growth opportunities.

• Build acquisition strategies across digital, offline, community and partnership channels.

• Experiment with social media, influencers, referrals, WhatsApp, campuses, offices, apartments and local communities.

• Build referral and partnership-led growth loops.

• Track the customer funnel from Awareness → Install → First Ride → Repeat Ride → Referral.

• Analyze CAC, conversion, retention, repeat rides and campaign ROI.

• Study competitors such as Uber, Rapido and Ola, including pricing, offers and positioning.

• Help shape Bozzo's pricing and promotional strategy.

• Identify market gaps and opportunities across Hyderabad.

• Continuously test, measure and improve growth initiatives.

What we're looking for

• 4–6 years of experience in one or more of:

• Growth / Customer Acquisition

• GTM / Business Strategy

• Digital Marketing

• Consumer Internet

• Mobility / Ride-hailing

• Marketplace / D2C / E-commerce

• Startup environments

You should be:

• Highly entrepreneurial and execution-oriented

• Comfortable with numbers, CAC, conversion, retention and ROI

• Strong at market and competitor analysis

• Creative in developing new customer-growth ideas

• Comfortable with both online and offline growth

• Strong in communication, partnerships and negotiation

• Familiar with the Hyderabad market

• Comfortable working with ambiguity, limited resources and high ownership

What makes this role different

We're not looking for someone who only manages social media, runs ads or prepares reports.

We're looking for someone who can connect:

Market → Customer → Pricing → Acquisition → First Ride → Repeat Ride → Referral → Growth

You'll have the freedom to identify opportunities, propose experiments and take them from idea → execution → measurement → scale.

Founding-Team Opportunity

This is an equity-only founding-team opportunity.

You'll work closely with the founders and have direct ownership over one of the most important challenges for an early-stage mobility company:

How do we acquire customers, create repeat usage and build a scalable growth engine?

If you enjoy building from zero, solving ambiguous problems and seeing your work directly impact a startup, we'd love to hear from you.

Location: Hyderabad

Experience: 4–6 years

Compensation: Equity Only

Role: GTM & Growth Manager