

Customertimes
https://customertimes.comAbout
Jobs at Customertimes
We are seeking experienced Reporting Developers to design, develop, test, and maintain business reports using OBIEE and BI Publisher. The ideal candidate will work closely with Business Analysts and end users to gather requirements, develop reporting solutions, perform testing, and maintain comprehensive documentation throughout the report lifecycle.
Location: Remote (India or Anywhere) – Candidates must be available to work in IST time zone.
Experience: 5+ years
Key Responsibilities
- Develop and maintain reports using OBIEE and BI Publisher.
- Collaborate with Business Analysts and end users to gather and analyse reporting requirements.
- Translate business requirements into technical reporting solutions.
- Perform report validation, testing, and defect resolution.
- Create and maintain report documentation, including:
- Report Specifications
- Functional Documents
- User Guides
- Change Documentation
- Participate in requirement discussions and provide technical recommendations.
- Ensure reporting solutions meet quality, performance, and compliance standards.
- Support report deployment and post-production activities.
Required Skills & Experience
- Strong experience in SQL.
- Hands-on experience with OBIEE and BI Publisher development.
- Working knowledge of Argus.
- Experience in requirements gathering and stakeholder communication.
- Strong testing and validation experience.
- Experience creating technical and functional documentation.
- Good analytical, problem-solving, and communication skills.
Preferred Qualifications
- Experience working in Agile environments.
- Pharmaceutical or Life Sciences domain experience is an advantage.
- Ability to work independently and interact effectively with business users and cross-functional teams.
We are seeking a QA Automation Engineer Middle responsible for designing and executing test plans, performing various testing activities, and ensuring product quality. The role involves close collaboration with cross-functional teams, defect management, adherence to data privacy standards, and contribution to process improvements.
Our client is a global leader in the life sciences and healthcare domain, delivering innovative solutions that drive advancements in research and patient care.
Location: Bengaluru, India (Hybrid)
Job Title: QA Automation Engineer
Experience:
4–7 years overall experience in Quality Assurance, with 2–3+ years of solid automation scripting experience.
Job Responsibilities
- Analyze business and functional requirements to design clear, detailed, and effective test cases.
- Perform manual testing to validate functionality, usability, and compliance with requirements.
- Design, develop, and execute automation test scripts using tools such as Selenium, Pytest, Katalon, Cypress, UFT, or equivalent.
- Automate UI-based testing and API testing; exposure to performance testing is a plus.
- Conduct functional, regression, integration, and system testing across test cycles.
- Review, log, track, and document defects, test results, and resolution steps.
- Prepare and maintain test plans, test scripts, test data, and test reports.
- Ensure adequate test coverage across multiple environments and releases.
- Collaborate closely with developers, business analysts, and stakeholders to resolve issues efficiently.
- Participate in test cycle closure activities, including lessons learned and quality metrics reporting.
- Proactively suggest process improvements and contribute to continuous quality enhancement initiatives.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- 2–3+ years of hands-on automation scripting experience; overall QA experience of 4–7 years is preferred.
- Open to working with Pytest, even if coming from a different automation stack.
- Strong understanding of SDLC, STLC, defect lifecycle, and Agile methodologies.
- Experience with automation frameworks such as data-driven, keyword-driven, or hybrid frameworks.
- Solid experience in manual testing, including functional and regression testing.
- Good exposure to UI and API automation; performance testing experience is a plus.
- Strong analytical, problem-solving, and debugging skills.
- Excellent verbal and written communication skills, with the ability to produce clear technical documentation.
What We Offer:
- Competitive salary;
- Opportunities for professional growth and advancement;
- A cooperative and innovative work environment;
- 20 days of paid vacation, 15 paid sick days with a doctors note, and 5 paid sick days without a doctors note;
- Medical insurance coverage for employees, with optional family coverage at a corporate rate;
- Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);
- Regular team-building activities and biannual company-wide events.
We are hiring for Release Manager Senior to own and governing the end-to-end release management lifecycle across multiple products and platforms. The Release Manager plans and manages enterprise release calendars, coordinates with engineering, QA, DevOps, security, operations, and business stakeholders, and ensures smooth, compliant deployments through strong change management and CI/CD practices. The role involves risk management, CAB participation, release readiness reviews, stakeholder communication, and continuous improvement of release processes.
Location: India
Job Description:
- Own and govern the end-to-end release management lifecycle across multiple products and platforms.
- Define, plan, and manage the enterprise release calendar, deployment strategy, and release milestones.
- Lead coordination between engineering, QA, DevOps, security, operations, and business stakeholders to ensure seamless releases.
- Oversee change sets and CI/CD pipelines, ensuring strong change management governance, approvals, and regulatory compliance.
- Chair or actively participate in Change Advisory Board (CAB) meetings and release readiness reviews.
- Proactively identify release risks, dependencies, and conflicts; define mitigation and rollback strategies.
- Ensure release documentation, audit trails, and compliance requirements are met consistently.
- Communicate release plans, status, risks, and post-release outcomes to senior leadership and stakeholders.
- Drive continuous improvement of release processes, deployment automation, and operational excellence.
- Mentor junior release managers and contribute to organizational release management standards and best practices.
Requirements:
- 5+ years of experience in Release Management, DevOps, Program Management, or related roles.
- Strong hands-on experience with CI/CD pipelines and deployment automation.
- Deep understanding of change management frameworks (ITIL or equivalent).
- Proven experience managing large-scale, complex, and high-risk releases.
- Excellent stakeholder management and leadership skills, including executive communication.
- Strong analytical, problem-solving, and risk management capabilities.
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