Discover Dollar Technologies Private Limited
https://discoverdollar.comAbout
About Discover Dollar
Discover Dollar helps large enterprises recover lost profit through AP recovery audits, contract compliance reviews, and profit leakage prevention. We work with major retail, manufacturing, CPG, healthcare, and insurance organizations including Target, ABInBev, Carrier, Canadian Tire, etc., to find and recover money that falls through the cracks of complex procure-to-pay processes
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Jobs at Discover Dollar Technologies Private Limited
About Discover Dollar
Discover Dollar helps large enterprises recover lost profit through AP recovery audits, contract compliance reviews, and profit leakage prevention. We work with major retail, manufacturing, CPG, healthcare, and insurance organizations including Target, ABInBev, Carrier, Canadian Tire, etc. to find and recover money that falls through the cracks of complex procure-to-pay processes.
The Role
We're looking for a Sales Director to scale our existing sales team and drive revenue growth across both direct enterprise sales and partnership-led channels. This is a player-coach role: you'll manage and develop a team of SDRs while staying close enough to the pipeline to unblock deals, shape strategy, and represent Discover Dollar in front of senior enterprise stakeholders (CFO, VP Finance, Controller, Head of AP).
You'll report directly into leadership and have real influence over how we scale go-to-market.
What You'll Do
- Lead and scale the team - Manage, coach, and grow a team of sales reps/SDRs; build repeatable processes for pipeline management, forecasting, and deal reviews.
- Own direct enterprise sales - Drive new logo acquisition and expansion within existing accounts, engaging CFOs, VPs of Finance, Controllers, and Heads of AP.
- Build and manage the partnership motion - Work alongside our partnerships team to convert channel relationships with BPO, ERP/SI, and advisory firms (e.g. benchmarking and strategic advisory partners) into qualified pipeline and closed revenue.
- Own the number - Be accountable for team quota, accurate forecasting, and pipeline health; report regularly to leadership on performance, blockers, and course corrections.
- Refine the GTM motion - Bring structure to messaging, qualification criteria, and deal stages as we drive toward a repeatable, team-driven model.
- Represent Discover Dollar externally - Lead executive-level conversations, present findings and value propositions to senior enterprise stakeholders, and negotiate contract terms.
- Collaborate cross-functionally - Work closely with audit, product, and marketing teams to ensure sales commitments align with delivery capability, and that market feedback shapes product and content strategy.
What we're looking for
- 10-15 years of B2B sales experience, with at least 3-5 years in a sales leadership/management role scaling a team (not just an IC background).
- Proven track record selling into enterprise accounts in the US and Canada market. Experience with CFO/Finance/AP stakeholders is a strong plus, especially in cost recovery, audit, procurement, fintech, or adjacent B2B SaaS/services categories.
- Experience running both direct sales and partner/channel motions. You understand how to build pipeline through partnerships (BPO, ERP/SI, advisory) in addition to direct outbound and inbound.
- Demonstrated ability to build sales processes from a relatively early stage (pipeline hygiene, forecasting discipline, coaching frameworks) rather than just operating inside an existing mature system.
- Strong executive presence; comfortable being the face of the company in high-stakes conversations with senior finance and procurement leaders.
- Data-driven approach to pipeline and team management; comfortable owning and defending a number.
- Excellent written and verbal communication; ability to translate complex value propositions (financial recovery, ROI, compliance risk) into crisp, executive-ready narratives.
Nice to Have
- Experience selling audit, compliance, cost-recovery, or fintech/SaaS solutions into Fortune 1000 accounts.
- Familiarity with partnership/channel GTM models (referral, co-sell, contingency-based).
- Experience scaling a sales team from single digits into a larger, structured org.
- Exposure to selling both services-led and SaaS-led offerings in parallel.
What We Offer
- A high-ownership role with direct influence on GTM strategy, not just execution.
- Direct access to founders and leadership; fast decision cycles.
- Competitive base + uncapped variable compensation tied to team and individual performance.
- The opportunity to build a scaled sales function from the ground up at a fast-growing company already working with marquee enterprise clients.
Department: Sales
Reports To: Sales Head
Key Responsibilities (KRA)
1. Outbound Prospecting (35%)
Build target account lists (Fortune 500 & Global 2000)
Identify Procurement, Finance, AP, Shared Services and Supply Chain decision makers
Execute personalized outreach via:
Cold Calls
Video Messages
Book discovery meetings
Target
70–100 outbound activities/day
15–20 new accounts/week
2. Pipeline Generation (30%)
Generate qualified opportunities for Account Executives.
Monthly Targets:
18–25 Discovery Meetings
12–15 Sales Qualified Opportunities (SQOs)
Pipeline Generated:
USD 500K–1M per quarter
3. Lead Qualification (15%)
Qualify prospects based on:
ERP landscape (SAP, Oracle, Workday, Coupa)
Annual Revenue
Addressable Spend
Procurement maturity
AP Automation maturity
Current recovery audit process
Buying committee
Use frameworks such as MEDDICC, BANT, or CHAMP to ensure only qualified opportunities progress.
4. CRM Management (10%)
Maintain Salesforce/HubSpot with
Call notes
Next steps
Contact hierarchy
Buying committee
Opportunity stages
Maintain >95% CRM hygiene.
5. Market Intelligence (10%)
Research
Company acquisitions
ERP implementations
Shared Service Centers
Procurement transformation initiatives
Cost optimization programs
Finance leadership changes
Provide intelligence before AE meetings.
Job Title: Senior Financial Analyst, Contract Compliance Audit
Discover Dollar:
Discover Dollar started with the vision to help companies to discover value by harnessing internal data. Discover Dollar helps enterprises to identify and resolve overpayments and leakages by analyzing a vast amount of data including unstructured data like emails. contracts using machine learning and AI. Discover Dollar has won many awards, to name some: 1) "Global Most Innovative Solution" by SAP in Orlando, Florida 2) "Anthah Prerana" Award by Microsoft, TiE Bangalore & Govt of Karnataka 3) "Top Retail Solution Provider" by CIO Review We are fortunate to be mentored by veterans like ex-CFO of Google Patrick, Co-Founder of Infosys Mr. Shibulal. Being a Techstars company Discover Dollar believes in Give First philosophy. Discover Dollar's solution is sought by Fortune 500 enterprises and delivered over $1B+ in savings including Target, Metro, Canadian Tire, AB-Inbev, Lowe's, Advance Auto Parts, Seven Eleven, Neiman Marcus, Saks, Hudson Bay, Carrier etc.
Role Summary
The Senior Financial Analyst, Contract Compliance Audit will review vendor contracts and related transactions to identify financial leakage and non compliance against agreed commercial terms. This role focuses on interpreting contract wordings from a commercial and finance standpoint, translating terms into audit checks, validating them using evidence, and supporting recovery through claims, credits, or pricing corrections.
Key Responsibilities
1) Contract Review and Commercial Term Interpretation
- Read and interpret contract clauses from a financial and negotiation standpoint, identify key commercial levers and payable or receivable impacts.
- Extract measurable terms such as pricing rules, rate cards, discounts, rebates, allowances, credits, penalties, minimum commitments, caps, floors, escalations, indexation, and payment terms.
- Summarize contracts into a clear “audit ready” terms sheet with definitions, assumptions, and evidence requirements.
2) Build Audit Logic and Test Plans
- Translate contract terms into practical audit tests and validation logic, define what data is needed, what exceptions look like, and how to quantify impact.
- Create checklists and SOP style documentation that can be repeated across vendors and contract types.
- Define sampling plans when full population testing is not possible, and ensure sampling is defensible and documented.
3) Transaction Validation and Evidence Building
- Validate compliance using invoices, POs, rate cards, SOWs, service records, timesheets, delivery logs, ticketing records, and supporting backup.
- Recalculate expected charges, compare against actual billing, identify variances, and quantify recoverable value.
- Maintain strong audit trails, including calculations, supporting files, and clear explanation of the issue and root cause.
4) Findings Development and Recovery Support
- Prepare claim schedules and evidence summaries for client review and for vendor discussion where required.
- Support discussions with internal stakeholders and vendors to explain findings clearly, address pushback using facts, and drive resolution.
- Track open items through to closure, including credits, refunds, or adjustments, and ensure learnings are documented.
5) Stakeholder Collaboration and Communication
- Coordinate with Client’s point of contact, buying team and vendors to obtain the right data, clarify definitions, and confirm assumptions on the financial terms of contract.
- Present findings in a structured manner and provide clear recommendations for controls improvement.
Key Commercial Areas This Role Should Understand
- Time and Materials, rate cards, markups, overtime and premiums, role based rates, travel and expense rules.
- SLA and performance linked credits, penalties, service level measurement, downtime rules, and exclusions.
- Rebates, volume tiers, growth incentives, retro rebates, accrual logic, and true ups.
- Discounts, allowances, MDF, co op funding, price protection, and promotional support.
- Payment terms, early pay discounts, late fees, indexing, escalation clauses, caps, floors, and minimum commitments.
Required Qualifications and Experience
- 4 to 8 plus years of experience reviewing vendor or customer contracts from a commercial and finance standpoint, with strong ability to interpret financial terms and translate them into measurable checks.
- Hands on exposure to key commercial constructs such as Time and Materials, rate cards, markups, SLAs and service credits, rebates, discounts, allowances, penalties, price protection, escalation clauses, and payment terms.
- Proven experience validating contract terms against actual transactions, such as invoices, rate cards, SOWs, timesheets, service reports, and supporting documentation, and quantifying financial impact.
- Strong Excel skills for analysis, reconciliation, and building structured audit schedules and trackers.
- Strong communication skills to document findings clearly and discuss them confidently with internal stakeholders and, when needed, vendors.
Skills
Contract compliance audit MDF Contract compliance overtime premium rate card service lever agreements discounts time and material rebates markup
Position Summary
This is a key role supporting the day‑to‑day operation of Discover Dollar's Client's core financial systems across the organization. In this role, you will support application security configuration and best practices for systems including Enterprise PeopleSoft, CTB Peoplesoft, Hyperion Planning, HFM, Essbase, Oracle Transportation Management (TMS), Lucernex, ARCS and Coupa. The scope of this role will continue to expand as additional systems are shared across multiple business processes and application modules.
Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application provisioning across the CTC systems landscape.
What you will do:
- Administer and maintain role-based security across core finance applications, ensuring access is aligned to job responsibilities, least-privilege principles, and established control requirements.
- Support user provisioning, de-provisioning, and access changes across the application landscape, with a focus on timeliness, accuracy, and compliance with approval workflows.
- Perform security design reviews and ongoing monitoring to identify access risks, segregation of duties conflicts, and control gaps, and recommend practical remediation actions.
- Coordinate periodic access reviews and recertification activities with business owners, ensuring user access remains appropriate and exceptions are documented, tracked, and resolved.
- Partner with business stakeholders, application support teams, and audit partners to support investigations, root-cause analysis, control evidence requests, and continuous improvement of the finance systems security model.
What we are looking for:
- Demonstrated experience supporting application security, identity and access management, or user access governance within enterprise systems.
- Understanding of finance processes such as Record-to-Report, Procure-to-Pay, Acquire-to-Retire and Contract-to-Cash and related access control requirements.
- Knowledge of role-based access design, segregation of duties, privileged access considerations, and periodic access review practices.
- Experience operating in a controlled environment with audit, compliance, and governance expectations across multiple business units and systems.
- Proven ability to assess security risks, investigate access issues, and support remediation activities in partnership with functional and technical teams.
- Ability to translate business requirements and control expectations into sustainable security roles, access models, and process improvements.
- Strong analytical, documentation, and stakeholder management skills, with the ability to communicate clearly across business, technology, and audit teams.
- Working knowledge of integrated application environments, including how security roles, workflows, and data flows interact across upstream and downstream systems.
What you will bring:
- 5+ years of experience in application security, user access administration, identity and access management, or functional support roles within enterprise environments.
- Bachelor’s degree in Information Systems, Computer Science, Business, Finance, or a related discipline, or an equivalent combination of education and experience.
- A strong controls mindset, with experience applying least-privilege, role-based access, segregation of duties, and audit-ready documentation practices.
- Hands-on experience supporting security or access administration for one or more enterprise platforms such as:
- Hyperion / Oracle EPM applications
- PeopleSoft Financials and related workflows
- Coupa and other procure-to-pay platforms
- Concur or other travel and expense applications
- Oracle Transportation Management (TMS) or comparable logistics platforms
- Planview, Lucernex, ARCS, or other enterprise SaaS applications
- Experience supporting access governance processes such as provisioning workflows, role maintenance, recertification, segregation of duties analysis, and audit or compliance reviews.
- Professional certifications such as CISSP, CISM, CRISC, Security+, or ITIL are considered an asset.
Skills
information security Application security
Position Summary
This role is responsible for the ongoing support, configuration, and optimization of Discover Dollar's client's Lucernex platform, with a focus on lease administration, real estate lifecycle management, and financial integrations. You will partner closely with Finance, Real Estate, and Technology teams to ensure the stability, integrity, and continuous improvement of Lucernex capabilities, including lease accounting (IFRS 16), site lifecycle tracking, critical dates, payments, and integrations with core financial systems.
What You Will Do
- Provide day-to-day functional support for the Lucernex platform, including incident triage and issue resolution
- Configure and maintain Lucernex modules supporting lease administration, site management, and financial processes
- Monitor application performance, lease data accuracy, and financial integrity
- Perform root cause analysis and implement sustainable fixes for system and data issues
- Support lease lifecycle activities, including lease setup, amendments, renewals, terminations, and critical date tracking
- Ensure accuracy of lease accounting outputs, including rent schedules and integration to downstream systems (e.g., GL)
- Partner with stakeholders to deliver system enhancements, process improvements, and automation opportunities
- Support UAT, releases, and go-live readiness for system changes and upgrades
- Develop reporting and dashboards to provide insights into lease portfolio, obligations, and key dates
What We Are Looking For
- Strong experience supporting lease administration, real estate systems, or financial systems
- Understanding of lease accounting principles (e.g., IFRS 16 / ASC 842)
- Experience with incident, problem, and change management in a production support environment
- Ability to translate business requirements into system configurations and workflows
- Experience supporting UAT, defect management, and release cycles
- Understanding of system integrations and data flows, particularly between lease systems and ERP/GL platforms
What You Will Bring
- 5+ years of experience in application support, preferably with Lucernex or similar lease/real estate management platforms (e.g., CoStar, Visual Lease, Nakisa)
- Hands-on experience with lease administration, critical date management, and financial data handling
- Strong problem-solving and analytical skills with attention to data accuracy and controls
- Ability to analyze data discrepancies, system logs, and integration issues
- Experience working in structured service management environments (ITIL or similar)
- Bachelor’s degree in Business, Finance, Information Systems, Real Estate, or equivalent
Position Summary
This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.
Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.
This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.
What you will do:
- Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
- Application configuration to support core business functionality of procure to pay (P2P)
- Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
- Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
- Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.
What we are looking for:
- Demonstrated experience supporting financial and/or operational business processes, such as:
- Record-to-Report (close, consolidation, reporting)
- Procure-to-Pay (requisition → PO → invoice)
- Lease/real estate management and/or portfolio delivery processes
- Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
- Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
- Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
- Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).
What you will bring:
- 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
- Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
- Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
- Functional support experience with one or more of:
- Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
- Lucernex (leases, escalations, CAM, critical dates, lease reporting)
Good to have any of the following skills:
- PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
- Concur (expense policy, audit rules, corporate card feeds, ERP posting)
- OTM/TMS (tendering, execution, rating, freight settlement/audit)
- Planview (demand intake, portfolio/resource mgmt., governance workflows)
- Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
- Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
- Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
- Experience partnering with data governance teams or supporting data quality controls and stewardship processes.
Work time: Eastern time zone (US Shift)
Position Summary
This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.
Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.
This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.
What you will do:
- Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
- Application configuration to support core business functionality of procure to pay (P2P)
- Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
- Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
- Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.
What we are looking for:
- Demonstrated experience supporting financial and/or operational business processes, such as:
- Record-to-Report (close, consolidation, reporting)
- Procure-to-Pay (requisition → PO → invoice)
- Lease/real estate management and/or portfolio delivery processes
- Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
- Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
- Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
- Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).
What you will bring:
- 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
- Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
- Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
- Functional support experience with one or more of:
- Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
- Lucernex (leases, escalations, CAM, critical dates, lease reporting)
Good to have any of the following skills:
- PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
- Concur (expense policy, audit rules, corporate card feeds, ERP posting)
- OTM/TMS (tendering, execution, rating, freight settlement/audit)
- Planview (demand intake, portfolio/resource mgmt., governance workflows)
- Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
- Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
- Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
- Experience partnering with data governance teams or supporting data quality controls and stewardship processes.
Work time: Eastern time zone (US Shift)
Discover Dollar helps world’s best run companies to identify and recover leakages by using data science and “data-first” approach. We have built Cutting- edge AI driven solution which can analyse all data including unstructured data like emails and contracts and help enterprises to recover all overpayments and leakages.
We have helped best run Fortune 500 companies like Target, Lowe’s, ABInbev, Metro, Canadian Tire etc to recover more than $1 Bn of leakages which otherwise would be lost forever.
Highlights
Discover Dollar has pioneered a ‘real-time’ data-driven analytics platform which can help enterprises realise millions of dollars of value.
Our solution has been awarded as “Globally Most Innovative” Solution by SAP in Orlando, Florida. We have won many accolades from IIM Bangalore, Microsoft, Govt of Karnataka, Amrita TBI etc.
CIO Review named us as “Top 20 Upcoming retail analytics software companies in India”
At NASSCOM Product Connect held in November 2020, we won prestigious ‘Emerge50’ in Retail-Tech Category as one of the top software product companies in India. we have been adjudged as APAC Solution Provider Award by Procurement Leaders, A World 50 Group Community in 2025.
We are fortunate to have some of the best business minds like SD Shibulal (Founder of Infosys) and Patrick Pichette (ex-CFO of Google) as our mentors and advisors.
Our Culture:
We strongly believe in “Together we grow” and to have a great success we need strong sense of shared belief systems which all of them embrace.
Built on our values, our team members have shared their testimonies in various platforms including Glassdoor - Working at Discover Dollar | Glassdoor
Business Function: Sales & Marketing
Designation: Sales Development Representative
Work Location: Remote
Job Description:
As a Sales Development Representative, you will be responsible for:
- Conducting outbound prospecting to generate leads across multiple channels – Call, Email, LinkedIn.
- Qualifying leads based on predefined criteria.
- Gathering account and contact intelligence through secondary research on prospects and apprising relevant insights with the Sales Team.
- Setting appointments with prospects for senior members of the sales team.
- Understanding prospect pain points and find solutions with sales and pre-sales representatives.
- Using data chops to segment the accounts and contacts.
- Building and nurturing relationships with Procurement, Finance and Innovation leaders.
Required skills and experience:
- 3+ years of Business Development / Sales Dev / Inside Sales / Pre-Sales experience in an enterprise tech/enterprise SaaS company
- Prospecting Skills: Identifying potential leads and companies. Preferably an experience in personalized cold outreach for enterprise companies in the US/EMEA
- Communication Skills: Effectively communicating the value proposition. Engaging with prospects at C-Suite level
- Research Abilities: Researching and understanding target industries. Gathering information on potential clients. Qualitative research info based on playbook, Annual Report etc.
- CRM Proficiency: Using Customer Relationship Management (CRM) tools. Logging and tracking interactions with prospects.
Personal Attributes
- Should have an entrepreneurial mindset, forward thinking and decision-making skills.
- Ability to seamlessly collaborate with various teams, including but not limited to marketing and sales teams.
- Ability to cope in a complex and fast-changing business environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
- Good influencing and persuasion skills and build successful relationships at all levels.
Education: Bachelor’s or Master’s degree in Business/ Comparable education
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Role Summary
The Director, Client Relations – Staff Augmentation will lead the end-to-end ownership, scaling, and expansion of the staff augmentation business for key global clients, primarily in North America. This role will be responsible for building and growing a high-quality offshore delivery organization, scaling from an initial team of 10 plus FTEs to 100 plus FTEs across multiple client owned processes.
The Director will act as the senior most client interface, partnering with client leadership to understand demand, define the right staffing model, and ensure seamless execution. This role combines business growth, workforce strategy, delivery governance, and organizational building.
The role will also carry full ownership of the P&L for this line of business, including revenue growth, cost optimization, and long-term scalability.
Key Responsibilities
1) Client Leadership and Business Ownership
- Act as the primary point of contact for senior client stakeholders.
- Build strong executive relationships and position the organization as a trusted partner.
- Own the overall engagement, including delivery quality, growth, and client satisfaction.
- Identify opportunities to expand scope, increase FTE count, and introduce additional processes.
- Lead business reviews with clear insights, growth roadmap, and value delivered.
2) Staff Augmentation Strategy and Workforce Planning
- Define staffing strategy including FTE sizing, role mix, and skill requirements.
- Translate client requirements into structured staffing plans.
- Design scalable team structures and reporting hierarchies.
- Establish frameworks for ramp up from small teams to large scale operations.
- Ensure optimal utilization and capacity planning.
3) Delivery Governance and Operational Excellence
- Oversee delivery across all teams ensuring SLA adherence and quality.
- Define KPIs for performance, productivity, and turnaround time.
- Establish governance cadence and reporting mechanisms.
- Ensure consistency across multiple processes and teams.
- Drive strong issue resolution and escalation handling.
4) Transition and Process Onboarding Oversight
- Guide onboarding of new processes into the staff augmentation model.
- Ensure structured knowledge transfer and documentation.
- Define standard onboarding playbooks.
- Identify risks and readiness gaps during expansion.
5) Organization Building and Talent Leadership
- Lead hiring strategy to support rapid scale up.
- Build strong leadership layers including managers and leads.
- Establish training, cross skilling, and career progression plans.
- Drive a high performance culture with clear accountability.
6) Business Ownership, Revenue Growth, and Financial Management
- Own the line of business including revenue, cost, and profitability.
- Drive revenue expansion by increasing FTE count and adding new processes.
- Define pricing aligned with effort and delivery complexity.
- Monitor revenue realization and billing accuracy.
- Manage cost structure including hiring, utilization, and overheads.
- Optimize FTE mix to balance cost and performance.
- Build financial models for workforce planning and growth.
7) Leadership, Team Development, and Organizational Scaling
- Mentor managers and team leads across processes.
- Build second line leadership.
- Establish performance expectations and review mechanisms.
- Drive ownership and continuous improvement culture.
8) Internal Reporting and Strategic Visibility
- Provide updates to leadership on revenue, cost, margins, and growth.
- Present challenges and mitigation plans.
- Track key business metrics such as utilization and productivity.
- Build dashboards for visibility.
- Support strategic decision making with insights and projections.
Success Measures
- Scale from initial team to 100 plus FTEs with stable delivery.
- High client satisfaction and strong relationships.
- Expansion across processes and geographies.
- Consistent SLA performance.
- Strong financial performance and margins.
Required Qualifications
- Bachelor’s degree in Commerce, Finance, or Business. MBA preferred.
- 12 to 18 plus years of relevant experience.
- Experience scaling teams and managing global clients.
- Strong workforce planning and governance experience.
Preferred Experience
- Exposure to finance operations such as Accounts Payable.
- Experience in offshore delivery models.
- Familiarity with SLA frameworks and staffing models.
- Experience scaling new business lines.
Competencies
- Strong ownership mindset.
- Excellent stakeholder management.
- Structured thinking and execution.
- Strong people leadership.
- Commercial awareness and growth orientation.
Reporting and Location
- Reporting to: Head of Operations or Business Unit Head
- Location: Bangalore or Mangalore with overlap for North America time zones
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The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
533
About the company
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
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6
About the company
Jobs
8
About the company
RockED is the premier people development platform for the automotive industry, supporting the entire employee lifecycle from pre-hire and onboarding to upskilling and career transitions. With microlearning content, gamified delivery, and real-time feedback, RockED is educating the automotive
workforce and solving the industry's greatest business challenges.
The RockED Company Inc. is headquartered in Florida. Backed by top industry experts and investors,
we’re a well-funded startup on an exciting growth journey. Our R&D team (Indian entity) is at the core
of all product and technology innovation
Our India R&D team, which is in Bangalore (Office in Church Street), leads all product and technology innovation, and we’re now expanding this team.
AI will play a key role in improving intelligence, personalization, and overall user experience across the platform.
Jobs
3
About the company
Blitzy is a Boston, MA based Generative AI Start-up with an established office in Pune, India. We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 investors, have success as founders at the last start-up, and dozens of Generative AI patents to our names.
Our Culture
Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.
Funding Journey
In September 2024, Blitzy secured $4.4M in seed funding from prominent investors including Link Ventures, Asymmetric Capital Partners, Flybridge, and four other strategic investors, demonstrating strong market confidence in their autonomous software development platform.
Our Values
- We move Blitzy Fast: Time is both our company's and our client's most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software externally to our clients.
- We have a Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
- We have a Passion for Invention: We are inventors at heart. We value starting with best practices and open source, but we are pushing the frontier of what is possible.
- We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships to deep, meaningful partnerships.
What We Ask of Candidates
Please ask yourself if you are ready for a challenge before applying. Even in optimal conditions, Start-Ups are hard, and are always a lot of work. What you do week to week will change. If this feels exciting, not concerning, that's a good sign.
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