Evaraa
https://evaraa.coAbout
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Jobs at Evaraa
Job Responsibilities:
Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.
Contact customers with abandoned carts and assist them in completing their purchases.
Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.
Coordinate with logistics and internal teams for timely issue resolution.
Maintain accurate records of customer interactions and follow-ups.
Requirements:
Good communication skills in Hindi and English.
Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).
Strong customer service and problem-solving skills.
0–2 years of experience in customer support or telesales is preferred.
Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.
Job Responsibilities:
Plan, launch, and optimize Meta (Facebook & Instagram) and Google Ads campaigns.
Monitor campaign performance and improve ROAS, CPA, CTR, and conversions.
Manage campaign budgets and perform A/B testing for creatives and audiences.
Track performance using Google Analytics, Meta Ads Manager, and Google Ads.
Collaborate with the creative team to develop high-performing ad creatives and landing pages.
Prepare weekly and monthly performance reports with actionable insights.
Requirements:
1–3 years of experience in Meta and Google Ads.
Internship experience preferred
Strong understanding of performance marketing, conversion tracking, and analytics.
Experience with Google Analytics, Google Tag Manager, and Meta Pixel is preferred.
Analytical mindset with excellent problem-solving skills.
Key Skills: Meta Ads, Google Ads, Performance Marketing, ROAS Optimization, Google Analytics, A/B Testing, Campaign Management.
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