Skynetiks Technologies Pvt Ltd

Key Responsibilities

• Achieve and exceed monthly and quarterly sales targets for Zoho products and implementation services.
• Generate and qualify leads through outbound calls, emails, LinkedIn outreach, and partner networks.
• Conduct product demos, client consultations, and needs assessments to identify the right Zoho solutions for each client.
• Collaborate with the implementation team to create proposals, pricing plans, and customized packages.
• Build and maintain strong client relationships to drive repeat business and referrals.
• Follow up diligently on leads, manage the sales pipeline, and ensure timely closure of deals.
• Stay up to date with Zoho product updates, new releases, and implementation capabilities.
• Prepare regular sales reports, forecasts, and insights for management.

Requirements

• Proven track record in B2B SaaS or software sales (Zoho experience preferred).
• Excellent communication and presentation skills.
• Strong negotiation and closing abilities.
• Self-motivated and target-oriented — willing to “do what it takes” to close deals.
• Ability to understand client pain points and map them to Zoho solutions.
• Comfortable using CRM systems (Zoho CRM experience is a plus).
• Bachelor’s degree in Business, Marketing, or related field (preferred).

About the Role

We are looking for a highly organized, proactive, and reliable Executive Assistant / Operations Coordinator to support the CEO in managing daily operations and ensuring smooth communication across all teams. This person will act as the CEO’s right hand—coordinating tasks, tracking progress, following up with team members, and ensuring everything runs efficiently.

The ideal candidate is someone who can take ownership, manage people and processes, and keep the CEO updated on priorities, deadlines, and issues.

Key Responsibilities

CEO Support

• Act as the primary point of coordination between the CEO and internal teams.
• Manage the CEO’s schedule, meetings, and task priorities.
• Prepare daily/weekly reports summarizing progress, blockers, and upcoming activities.
• Follow up on assigned tasks with team members and ensure timely completion.

Team & Operations Management

• Coordinate across departments (marketing, tech, sales, operations, support) to ensure alignment.
• Track team members' workloads, project statuses, and deadlines.
• Ensure all teams follow SOPs, workflows, and reporting structures.
• Maintain an organized overview of ongoing projects, tasks, and deliverables.

Communication & Documentation

• Draft internal communication, meeting notes, action items, and reminders.
• Handle basic administrative work (emails, follow-ups, documentation).
• Maintain dashboards or trackers to monitor progress across departments.

Process Improvement

• Identify bottlenecks and propose improvements to streamline operations.
• Help standardize reporting, workflows, and cross-team collaboration.

Confidentiality

• Handle all sensitive information with the highest level of discretion.

Requirements

• 2–5 years experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills (written and verbal).
• Ability to manage people diplomatically while ensuring accountability.
• Tech-savvy: familiar with tools like Notion, Google Workspace, Slack, CRM systems, etc.
• Strong attention to detail with the ability to anticipate needs.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Experience in a startup or fast-paced environment.
• Ability to create or optimize internal processes.
• Good analytical/reporting skills.

We are seeking an experienced Zoho One Implementation Specialist to lead end-to-end implementation, customization, and optimization of Zoho applications—primarily Zoho CRM, Zoho Books, and Zoho Analytics. The ideal candidate will have hands-on expertise in architecting workflows, integrating modules, automating business processes, and delivering scalable solutions tailored to business needs.

You will collaborate with internal teams and clients to understand requirements, translate them into functional solutions, and ensure smooth deployment and adoption across the organization.

Key Responsibilities

Zoho CRM

• Implement, configure, and customize Zoho CRM modules based on business requirements.
• Set up automation workflows, blueprint processes, validation rules, scoring, and assignment rules.
• Customize layouts, fields, views, and dashboards.
• Integrate CRM with external systems via APIs, webhooks, or third-party tools.
• Optimize CRM performance through periodic audits and best-practice recommendations.

Zoho Books

• Configure Zoho Books for seamless finance, invoicing, and accounting operations.
• Set up tax rules, chart of accounts, payment gateways, automation, and templates.
• Integrate Books with CRM and other Zoho/third-party applications.
• Assist with data migration, reconciliation, and adherence to compliance standards.

Zoho Analytics

• Design and build interactive dashboards, visualizations, and reports.
• Create custom KPIs and metrics aligned with business goals.
• Integrate data from CRM, Books, and other Zoho/third-party systems.
• Ensure data accuracy, identify trends, and enable data-driven decision-making.

Zoho One Suite

• Configure and implement relevant applications across the Zoho ecosystem (Desk, Creator, Projects, Inventory, Flow, etc.) depending on requirements.
• Automate cross-functional workflows using Zoho Flow, Deluge scripting, and custom functions.
• Lead migration and deployment activities with minimal downtime.
• Provide post-implementation support and training to ensure user adoption.

Requirements

• 2–4 years of hands-on experience implementing and customizing Zoho One applications.
• Strong proficiency in Zoho CRM, and Analytics (must-have).
• Solid understanding of business processes across sales, finance, operations, and support.
• Experience with Deluge scripting, Zoho APIs, and integrations.
• Expertise in building dashboards, KPIs, and advanced reporting.
• Ability to manage multiple client projects independently.
• Excellent communication, requirement-gathering, documentation, and client-facing skills.

Preferred Qualifications

• Zoho certifications (CRM / Creator / Analytics) preferred.
• Experience with SQL, JavaScript, or data modeling is a plus.
• Understanding of accounting principles (for Zoho Books) is an added advantage.
• Prior experience working with SaaS, consulting, or IT service companies.