TorqWars

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will be part of the founding team that runs our first arena.

Role overview

You will run races and look after customers at our RC racing arena in Bandra. You will explain the rules and safety, manage races on the track, keep the cars and batteries ready, and make sure every customer has a great time.

Key responsibilities

• Welcome customers, explain the rules and give safety briefings.
• Start, monitor and reset races, and run the timing system.
• Charge and check batteries and cars between sessions.
• Help at the front desk and with in-store sales.
• Keep the track and play area clean and safe.
• Support tournaments, birthday parties and events.

KPIs

Races started on time, cars and batteries ready for every session, customer ratings and a clean safety record.

Requirements

• Friendly and confident with people of all ages, including kids and groups.
• Spoken Hindi and English. Marathi is a plus.
• Available for shifts, including evenings, weekends and public holidays.
• Punctual and reliable.

Good to have

Experience at a gaming zone, go-kart track, family entertainment centre, café or retail store. Interest in RC cars, gaming or motorsport.

How we assess

A quick AI voice interview with your camera on, about 15 minutes. It covers real moments on the floor: a child upset after losing a race, a group that arrives late for its slot and a car that stops mid-race. No experience or RC knowledge is needed; we train you. We hire for attitude: energy, reliability, honesty and care for customers. We may also call someone you worked for before we make an offer.

Your first 90 days

Trained on every car, the timing system and the safety rules, running races on your own, and trusted to host birthday parties, group bookings and tournaments.

What we offer

Full training on RC cars and race operations, and growth into a floor supervisor role.

Location

On-site at our Bandra arena, Mumbai (shift-based).

Hiring process

A short AI voice interview, a trial shift at the Bandra arena, and an offer within 1 week.

When you apply, share

• Where you have worked with customers before.
• Which shifts you can work.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will be part of the founding team that opens our first arena.

Role overview

You will be the first point of contact for our customers. You will handle calls, WhatsApp and social media enquiries, convert them into bookings for birthday parties, school visits, group sessions and corporate events, and resolve customer issues for the arena and the online store.

Key responsibilities

• Respond to inbound calls, WhatsApp, Instagram DMs and website enquiries.
• Share packages and quotations, confirm bookings and collect advance payments.
• Follow up on leads and our pre-launch waitlist.
• Manage the booking calendar and slot availability.
• Handle complaints, refunds, and delivery and return queries for online orders.
• Keep the CRM up to date and share a weekly report on enquiries, conversions and feedback.
• Support the front desk at events and during the arena launch.

KPIs

Bookings closed and advance collected, response time, lead conversion rate and customer satisfaction (CSAT).

Requirements

• 1+ years in inside sales, tele-sales, bookings, hospitality or customer support.
• Fluent spoken English and Hindi. Marathi is a plus.
• Comfortable on calls through the day and closing sales.
• Good with CRM tools or Excel.
• Available on weekends.

Good to have

Experience at a family entertainment centre, hotel, events company or D2C brand.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): real customer conversations (a booking you closed, an upset customer and a lead that went quiet), a short role-play of a birthday-party enquiry for our arena, and what your last manager would say about you. No RC knowledge is needed; we train you on the cars and the sport. We hire for warmth, honesty, reliability and energy. Recent hands-on work matters more than total years, and we speak to references before any offer.

Your first 90 days

The CRM and booking calendar set up and kept current; fast replies on calls, WhatsApp and Instagram; and the pre-launch waitlist turned into arena bookings.

What we offer

A founding role in customer experience, incentives on bookings, and growth into a team lead role as we open more arenas.

Location

Work from office, Mumbai: our Bandra arena, with time at our Worli office, including weekend shifts.

Hiring process

A short AI interview, a call with the hiring manager, a short role-play of customer calls for shortlisted candidates, a meeting in Bandra with reference checks, and an offer within 1 week of the first call.

When you apply, share

• Your current role, and one number from it (calls handled, conversion or rating).
• Current and expected CTC, and notice period.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will be part of the founding team that runs our events and our first arena.

Role overview

You will handle logistics and on-ground execution for our racing events, tournaments and brand activations at malls, colleges and corporate offices, and support arena operations. You will work with the Head of Arena Operations and the Head of Community & Events.

Key responsibilities

• Plan and execute event logistics: equipment, transport, set-up and dismantling.
• Set up the race track, timing system and charging stations, and check batteries before each event.
• Brief event crew and marshals, and manage rosters.
• Book and coordinate vendors: sound, lights, staging, printing and transport.
• Maintain equipment inventory, checklists and incident records.
• Coordinate with venues on permissions and paperwork.
• Support the arena fit-out by tracking deliveries and vendors.

KPIs

Events delivered on time and on budget, set-up time, equipment readiness and safety record.

Requirements

• 1+ years in events, brand activations, venue operations or production. College fest operations experience counts.
• Hands-on set-up and dismantling experience, not just coordination.
• Available on evenings, weekends and event days.
• Organised and calm under pressure.

Good to have

Core team experience at college fests such as Techfest or Mood Indigo. Interest in RC cars or similar hobbies. Basic electronics. A two-wheeler or driving licence.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): an event you set up with your own hands (the load-in plan, what went wrong and how you fixed it), how you managed vendors and crew, a TorqWars pop-up race scenario, and what your last manager would say about you. No RC knowledge is needed; we train you on the cars and the sport. We hire for attitude: energy, reliability, honesty and people who learn fast. Recent hands-on work matters more than total years, and we speak to references before any offer.

Your first 90 days

An event kit, checklists and a vendor list that make every set-up repeatable; set-up time falling event after event; and your first events delivered on time, on budget and safely.

What we offer

Fast growth into an events or arena manager role, and hands-on exposure to building a new sport from the ground up.

Location

Mumbai: our Worli office, the Bandra arena and event venues across the city.

Hiring process

A short AI interview, a call with the hiring manager, a 1-hour assignment for shortlisted candidates, a trial day at one of our events with reference checks, and an offer within 1 week.

When you apply, share

• An event you set up or ran, and your role in it.
• Current and expected CTC, and notice period.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will be part of the founding team that runs our first arena.

Role overview

You will run day-to-day floor operations at our RC racing arena in Bandra: staff, customers, equipment and in-store sales during each shift. You will report to the Head of Arena Operations. Before launch, you will help with set-up, stock receiving, staff training and trial runs.

Key responsibilities

• Run shift operations from opening to closing.
• Manage rosters, attendance, training and performance of game marshals, hosts and front desk staff.
• Conduct safety briefings, manage battery charging and keep the incident log.
• Coordinate with technicians on track and car maintenance.
• Handle retail billing, stock counts, the daily sales report and cash closing.
• Resolve customer queries and complaints on the floor.
• Coordinate with our café partner.

KPIs

Equipment uptime, footfall and daily sales, customer ratings and safety record.

Requirements

• 2+ years as a floor, shift or store manager or supervisor at an FEC, gaming zone, multiplex or retail store.
• Has led a frontline team through weekends and peak days.
• Experience with POS billing, stock management and cash handling.
• Experience with safety procedures and incident handling in a public venue.

Good to have

Go-karting or amusement park operations. Basic knowledge of electronics and batteries. Has run an outlet or café.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): real shifts you ran – a packed weekend, a staff no-show, a cash mismatch at closing and a safety incident – plus what your last manager would say about you. No RC knowledge is needed; we train you on the cars and the sport. We hire for calm under pressure, honesty, reliability and care for customers. Recent hands-on work matters more than total years, and we speak to references before any offer.

Your first 90 days

Opening and closing checklists running every shift, the first marshals and hosts trained and rostered, and a daily sales, uptime and incident report the Head of Arena Operations relies on.

What we offer

A founding role at a new arena, training on RC racing equipment, and growth into arena management as we open more locations.

Location

On-site at our Bandra arena, Mumbai (shift-based).

Hiring process

A short AI interview, a call with the Head of Arena Operations, a short assignment for shortlisted candidates, a site visit in Bandra with reference checks, and an offer within 1 week of the first call.

When you apply, share

• The venue or store you managed, your team size, and one result you improved.
• Current and expected CTC, and notice period.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.

Role overview

You will work across the business with the founders, taking on the most important problem of the month and solving it end to end: opening the arena on time, fixing a supply issue, setting up a new sales channel, or building a process that does not exist yet. You will move between strategy and on-ground execution in the same day.

Key responsibilities

• Own founder-priority projects end to end, from framing the problem to a shipped result.
• Step in where the business is stuck: operations, supply chain and vendors, D2C, partnerships, finance or hiring.
• Build the operating rhythm: trackers, dashboards, weekly reviews and decision notes.
• Run quick analyses and models to support decisions: unit economics, pricing and scenarios.
• Set up new processes and hand them over to a function owner once they work.
• Represent the founders with vendors, partners and investors when needed.

KPIs

Projects shipped on time, problems closed rather than just analysed, and how quickly what you set up runs without you.

Requirements

• Experience in a startup, consulting, investment or founder's office role, or as a founder. Senior candidates are welcome, and so are candidates with 3–5 years who have grown fast.
• A track record of solving messy, cross-functional problems end to end.
• Strong with numbers: spreadsheet models, unit economics and quick estimates.
• Clear written and spoken communication, including one-page decision notes.
• Comfortable switching between strategy and on-ground execution.

Good to have

Ex-founder. Consumer, retail, D2C, gaming or hardware experience. Uses AI tools to work faster.

How we assess

A quick AI voice interview with your camera on and your screen shared (about 20 minutes, five main questions): a messy problem you personally solved (the numbers, the decisions, who did what and what went wrong), a live TorqWars problem with real constraints to think through out loud, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Specific, honest and structured answers score well; generic or rehearsed answers do not. We look at what you have done in the last 2–3 years, and we speak to references before any offer.

Your first 90 days

Two founder-priority projects shipped end to end, a weekly operating review and company dashboard running, and at least one new process handed to an owner who runs it without you.

What we offer

Direct work with the founders across every function, exposure to building a company and a new sport from the early stage, and a path to lead a function. A two-year mission across the business, ending with a function of your own to lead.

Location

Work from office, Mumbai: our Worli office and the Bandra arena, plus vendor and partner sites when needed.

Hiring process

A short AI interview, a call with a founder, a 48-hour assignment on a real problem from our business for shortlisted candidates, a working session in Mumbai with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.

When you apply, share

• One messy problem you solved end to end: what was broken, what you did, and the result in numbers.
• Current and expected CTC, and notice period.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.

Role overview

You will own how TorqWars looks and feels everywhere: social media, campaigns, the arena, merchandise and packaging. Our design, video and content production runs through agencies and freelancers today; you will set the creative direction, brief and manage them, and own quality, timelines and budgets. When needed, you will design, edit or shoot yourself.

Key responsibilities

• Own the brand guidelines and creative direction across digital and offline.
• Plan content formats and series with the growth team.
• Brief and manage agencies, freelancers and production partners on quality, timelines and budgets.
• Deliver campaigns for the arena launch, events and product launches.
• Design arena branding and signage, merchandise and packaging.
• Build templates, an asset library and briefing formats for the team.
• Turn around quick creatives yourself when needed, for example event posters within 24 hours.
• Use AI design and video tools to speed up production.

KPIs

Creative quality and brand consistency, organic reach and engagement, production cost and on-time delivery.

Requirements

• 3+ years in brand design, creative direction or art direction at a brand, agency or studio.
• A strong portfolio, with your role on each project made clear.
• Hands-on with design tools (Adobe suite, Figma) and motion graphics or video editing.
• Experience managing freelancers and vendors to budget and deadline.
• Uses AI tools in design or video production.

Good to have

Experience with gaming, motorsport, streetwear or sports brands. 3D, motion design or photography. Has run your own studio.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): two projects from your portfolio (the brief, your role, the decisions you made and what you would change), how you ran freelancers and agencies, how you would take the TorqWars brand into the arena and onto social, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Recent hands-on work matters more than total years, and we speak to references before any offer.

Your first 90 days

Brand guidelines, templates and an asset library the whole team uses; arena branding and the launch campaign delivered; and a reliable roster of freelancers and agencies working from clear briefs.

What we offer

Ownership of the brand from its first year, direct work with the founders, and a budget to work with the best freelancers and agencies. A two-year mission: build a brand racers wear, share and recognise on sight.

Location

Work from office, Mumbai: our Worli office and the Bandra arena.

Hiring process

A short AI interview, a call with a founder, a short design assignment for shortlisted candidates, a portfolio review in Mumbai with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.

When you apply, share

• Your portfolio, with your role on each project.
• Current and expected CTC, and notice period.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.

Role overview

You will own our first arena in Bandra end to end, from the final stage of fit-out to daily operations: team, equipment, safety, retail and the arena P&L. The operating model you build here becomes the playbook for every arena that follows. In the first few months you will be on the floor every day, hire and train the first team yourself, and lead operations through the launch.

Key responsibilities

• Complete fit-out, close snag lists, receive stock and open on the agreed launch date.
• Get licences, permissions and insurance in place with our admin and finance team.
• Run trial days and a soft launch before opening.
• Manage daily operations: opening and closing, staff rosters, front desk, and maintenance of tracks and cars.
• Hire, train and manage the floor team: floor managers, game marshals and hosts.
• Own safety: battery charging and storage, crowd management and incident reporting.
• Manage in-store retail sales and inventory.
• Own the arena P&L: revenue, staff costs, vendor costs and margins.
• Deliver tournaments and events at the arena with the community and events team.

KPIs

Launch date, equipment uptime, footfall, revenue per visitor, monthly margin and safety record.

Requirements

• Operations experience at family entertainment centres (FECs), gaming zones, retail stores or multi-site businesses, with hands-on floor work in the last 2–3 years. Senior candidates are welcome, and so are candidates with 3–5 years who have already run a site.
• Has opened at least one venue or store end to end: budget, vendors, permissions and hiring.
• Has managed frontline teams through weekends and peak days.
• Experience with safety SOPs and incident management in public spaces.
• Comfortable with budgets and a site P&L.

Good to have

Go-karting, bowling, trampoline park, gaming arena or amusement park operations. Basic knowledge of batteries and electronics. Has run an outlet or business of your own.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): a venue or store you opened or ran (the timeline, the budget, the team you hired and the numbers you moved), a safety incident and how you handled it, a TorqWars arena launch scenario to plan out loud, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Specific, honest answers score well; rehearsed ones do not. We speak to references before any offer.

Your first 90 days

The arena open on the agreed date with licences, insurance and SOPs in place; the first floor team hired and trained; and a daily dashboard for footfall, revenue, uptime and safety running.

What we offer

Leadership of a new venue format, 0.1–0.5% ESOPs (vesting as set out in the offer letter), direct work with the founders, and growth into a multi-arena role. A two-year mission: open our first arenas and write the playbook every new arena runs on.

Location

Work from office, Mumbai: on-site at our Bandra arena, with time at our Worli office.

Hiring process

A short AI interview, a call with a founder, a short assignment for shortlisted candidates, a site visit in Bandra with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.

When you apply, share

• A venue or store you opened or managed, with team size and one result you improved.
• Current and expected CTC, and notice period.

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.

Role overview

You will own the TorqWars player community and our events: tournaments, leagues, racing events and brand activations. You will grow a community of players who come back, compete and bring their friends, and turn our events into a format we can run across every arena. In the first few months you will run the events and community channels yourself, and build the team as both grow.

Key responsibilities: Community

• Build and manage the player community: how people discover us, sign up, play, return and refer others.
• Run community channels such as WhatsApp groups, Instagram and Discord.
• Build ambassador, creator, campus and hobby-club programmes.
• Create community content with the creative team: player stories, event recaps, creator features, leaderboards and rivalries.

Key responsibilities: Events

• Design event and tournament formats: rules, heats, scoring and run of show.
• Manage production: staging, timing, sound, lights and the safety plan.
• Source and brief vendors and event crew, and lead on the day.
• Run a post-event review after every event and apply the learnings to the next one.

KPIs

Active returning players, new players per event, organic sign-ups without paid ads, events delivered on time and safely, and participant and spectator feedback.

Requirements

• Experience across community management, field or experiential marketing, and live events. Senior candidates are welcome, and so are candidates with 3–5 years who have built and grown a community themselves.
• Proof of retention: repeat attendance, retention or referral numbers, not just reach or impressions.
• Has owned events or event IPs end to end: budget, vendors, run of show and on-ground management.
• Has built a programme or format that kept running after you moved on.
• Willing to be on the ground at events, including evenings and weekends.

Good to have

Motorsport, RC, karting, gaming or esports. Campus and youth marketing. Sports or brand partnerships. Startup or founder experience.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): a community you built (who came back, why, and the repeat numbers), an event that broke on the day and what you changed, a TorqWars race-night scenario to plan out loud, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Recent hands-on work matters more than total years, and we speak to references before any offer.

Your first 90 days

The first race format defined and run end to end, the first ambassadors and community channels active, and a returning-player baseline we track every week.

What we offer

Ownership of community and events from day one, 0.1–0.5% ESOPs (vesting as set out in the offer letter), direct work with the founders, and the chance to build a new sport in India.

Location

Work from office, Mumbai (Bandra and Worli).

Hiring process

A short AI interview, a call with a founder, a short assignment for shortlisted candidates, an in-person meeting in Mumbai with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.

When you apply, share

• A community you built where people came back, with the repeat numbers.
• An event you owned end to end, and your role in it.
• Current and expected CTC, and notice period.