Kitchen Spurs Private Limited

At Kitchen Spurs, the Catalog Lead owns how brands show up on Swiggy and Zomato. This role sits at the intersection of execution and strategy, ensuring menus are not just updated, but positioned to convert, scale, and drive contribution margins.

What you’ll do

• Own end-to-end catalog management across Swiggy, Zomato, and POS systems
• Lead and manage a team of catalog executives/interns, ensuring accuracy, speed, and accountability
• Ensure menu accuracy, hygiene, and timely updates across all outlets
• Drive menu structuring, naming, tagging, and categorisation for better discoverability
• Execute and review image uploads, tagging, and optimisation as per platform guidelines
• Identify gaps in menu mix using data and competitor benchmarking
• Work closely with Client Success team to implement growth-driven catalog changes
• Manage bulk updates, pricing changes, combos, and add-ons efficiently
• Build, maintain, and enforce SOPs across all catalog workflows
• Allocate tasks, manage team bandwidth, and ensure TAT adherence
• Act as the backend execution engine for marketplace operations

What we’re looking for

• 2+ years of experience in e-commerce catalog management, marketplace ops, or F&B backend roles
• Experience in agency or marketplace ops, managing multiple clients with ownership over execution and retention
• Strong understanding of food menu positioning & pairings
• Ability to manage and mentor junior team members or interns
• High attention to detail with a zero-error mindset
• Comfortable with Excel/Google Sheets/Computer tools/AI tools for bulk actions and tracking
• Ability to understand what sells, not just what exists on a menu
• Strong ownership and ability to handle multiple brands/outlets

What success looks like

• Zero errors in live menus across all managed outlets
• Fast and reliable turnaround on all catalog updates
• Improved menu conversion through better structuring and positioning
• A well-managed team delivering consistent, high-quality output
• Strong collaboration with Client Success to drive measurable impact

Why this role matters

Menus are not static. They are a restaurant's digital storefront, their pitch, and conversion engine. This role ensures every brand we work with shows up right, sells optimally, and grows profitably.

Perks and benefits

Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and unlimited coffee, work directly with the founder as part of the founding team; Play your hand in being a product intern and build meaningful relationships with key stakeholders in prominent restaurants across the country.

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund
• Work from home days

Work Location: Marol, Mumbai

Role & responsibilities

• Manage a portfolio of restaurant clients, ensuring revenue stability and churn reduction.
• Serve as the main liaison between our firm and online food ordering platforms.
• Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
• Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
• Lead strategic initiatives for client retention, fostering strong client relationships and effective account management.
• Represent the company in client interactions, embodying our values and mission.
• Convert leads into long-term business partnerships with a strategic, client-focused approach.

Preferred candidate profile

• Proficient in Google Suite and Excel.
• Strong command of written and spoken English.
• Experienced with various online tools for process optimisation.
• Skilled in managing time-sensitive projects and balancing multiple tasks.
• Exceptional verbal and written communication skills in English for client interactions.
• Charismatic and persuasive, enhancing the company's image.
• Adept at making data-driven decisions and turning insights into actionable steps.
• Forward-thinking, with the ability to anticipate challenges and opportunities.
• Effective multitasker, capable of handling multiple assignments with ease.
• Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.

Perks and benefits

• Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and beverages, work directly with the founder as part of the founding team, and build meaningful relationships with key stakeholders in prominent restaurants across the country.

Pay:

₹500,000.00 - ₹700,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund
• Work from home