Cutshort logo
Qdegrees services
Qdegrees services cover picture
Qdegrees services logo

Qdegrees services

https://qdegrees.com
Founded :
2013
Type :
Services
Size :
100-1000
Stage :
Profitable

About

QDegrees Services, we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…” We specialize in, • Empowering your businesses to enhance customer lifecycle • Customer Journey Mapping, Voice of Customer and Research • Developing world class AI based IT products • Enterprise level application development & consulting Our in-house SaaS based products: 1. Survey CXM: NPS Survey Software 2. DoYourSurvey: DIY Research Tool 3. QAViews: Interaction Audit Tool 4. SamparQ: Employee Engagement Platform 5. HRqPRO: Human Resource Management System 6. ChecklisTree: Online checklist creation & management 7. Price4Sure: Online price benchmarking tool and sentiment analysis Our consulting services 1. Mystery Shopping and Compliance audits, 2. Interaction Audits (Calls, email social media, chats) 3. Process writing and re-engineering 4. ISO Consulting 5. Competition Benchmarking 6. Market Research 7. Contact center operations 8. Fleet management & field services With over 50+ delighted clients, 160+ ongoing projects, 7 SaaS-based products, and an ever-growing team of experts, QDegrees Services is well on its way to becoming the global leader in customer experience strategy and deployment.
Read more

Company video

Qdegrees services's video section
Qdegrees services's video section

Company social profiles

bloginstagramlinkedintwitterfacebook

Jobs at Qdegrees services

Qdegrees services
at Qdegrees services
Agency job
via OnActive by Mansi Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Pune, Bengaluru (Bangalore)
1 - 3 yrs
₹1.2L - ₹2L / yr
Quality audit

Position: Call Quality Analyst




Key Responsibilities:


1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.


2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.


3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.


4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.


5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.


6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.


7. Customer feedback: Incorporate customer feedback into quality assessment processes




Qualifications:


• Bachelor's degree in a relevant field or equivalent work experience.


• Proven experience in quality analysis and call auditing, preferably in a customer service environment.


• Excellent communication skills, both written and verbal.


• Knowledge of relevant industry regulations and compliance standards.


• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).


call QA for Pune


language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)


Experience- 6months- 2yrs (BPO Voice also considerable)


Salary- 25k ctc location: Vimaan Nagar




call QA for Banglore/Jaipur


language- Hindi andEnglish (both)


Experience- 6months- 2yrs (BPO Voice also considerable)


Salary- 22k ctc LOCATION: HSR layout

Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Founded
2008
Type
Services
Size
20-100
Stage
Profitable

About the company

Mactores is a global technology consulting and product company with focus on delivering solutions on Cloud, Big Data, Deep Analytics, DevOps, IoT & AI

Jobs

8

appscrip cover picture
appscrip's logo

appscrip

https://appscrip.com
Founded
2011
Type
Products & Services
Size
100-1000
Stage
Profitable

About the company

Mobile app development services company based in USA & India. Accelerating startups & entrepreneurs with its pre-built mobile app products.

Jobs

54

Majoris Technologies cover picture
Majoris Technologies's logo

Majoris Technologies

https://majoristechnologies.com
Founded
2019
Type
Products & Services
Size
0-10
Stage
Profitable

About the company

At Majoris Technologies, we help businesses build high-performing teams by delivering reliable and efficient talent acquisition solutions. Since our founding in 2019, we have partnered with startups, multinational corporations, and leading Indian enterprises to connect them with skilled professionals across a wide range of industries. Our focus is on understanding each client's unique hiring needs and delivering quality talent that drives long-term success.


We believe recruitment is more than just filling positions—it's about building lasting relationships and creating opportunities for both organizations and professionals to grow. Guided by our commitment to excellence, integrity, and customer success, we strive to be a trusted hiring partner, helping businesses scale with confidence while empowering individuals to build meaningful careers.

Jobs

10

Quantiphi cover picture
Quantiphi's logo

Quantiphi

https://quantiphi.com
Founded
2013
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.

Jobs

6

Pendo cover picture
Pendo's logo

Pendo

https://chisellabs.com
Founded
2013
Type
Product
Size
1000-5000
Stage
Profitable

About the company

About Pendo

Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.


Pendo – Key Highlights

  • Founded in 2013, headquartered in Raleigh, North Carolina
  • Serves 14,000+ companies globally
  • Processes 20B+ daily events and supports 1B+ users
  • 850+ employees across global offices
  • Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures


Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.


Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.


At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.


About Chisel

Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.


🏆 Milestones

  • Founded in the early 2020s as a next-gen product management platform
  • Built one of the early AI-native PM agents for automating product workflows
  • Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
  • Achieved strong product recognition across PM tooling ecosystems
  • Acquired by Pendo (2026) to accelerate AI innovation in product experience

Jobs

7

Cutshort Lightning cover picture
Cutshort Lightning's logo

Cutshort Lightning

https://cutshort.io
Founded
2023
Type
Services
Size
10-50
Stage
Bootstrapped

About the company

Jobs

8

Blitzy cover picture
Blitzy's logo

Blitzy

https://blitzy.com
Founded
2024
Type
Product
Size
0-20
Stage
Raised funding

About the company

Blitzy is a Boston, MA based Generative AI Start-up with an established office in Pune, India. We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 investors, have success as founders at the last start-up, and dozens of Generative AI patents to our names.


Our Culture

Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.


Funding Journey

In September 2024, Blitzy secured $4.4M in seed funding from prominent investors including Link Ventures, Asymmetric Capital Partners, Flybridge, and four other strategic investors, demonstrating strong market confidence in their autonomous software development platform.


Our Values

  1. We move Blitzy Fast: Time is both our company's and our client's most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software externally to our clients.
  2. We have a Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
  3. We have a Passion for Invention: We are inventors at heart. We value starting with best practices and open source, but we are pushing the frontier of what is possible.
  4. We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships to deep, meaningful partnerships.


What We Ask of Candidates

Please ask yourself if you are ready for a challenge before applying. Even in optimal conditions, Start-Ups are hard, and are always a lot of work. What you do week to week will change. If this feels exciting, not concerning, that's a good sign.

Jobs

3

CNV AI Labs Inc cover picture
CNV AI Labs Inc's logo

CNV AI Labs Inc

https://cnvlabs.ai
Founded
2017
Type
Product
Size
100-500
Stage
Profitable

About the company

Jobs

2

Founded
2022
Type
Services
Size
20-100
Stage
Raised funding

About the company

Find activity partners in Delhi for gym, yoga, shopping, movies & more. Connect with like-minded people. Plan activities together with BeeGoss app.

Jobs

1

Iitil cover picture
Iitil's logo

Iitil

https://iitil.com/team
Founded
2018
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

IITIL brings data intelligence, enterprise AI, machine learning, cloud DevOps, analytics, and enterprise engineering together — turning fragmented data into measurable outcomes.

Jobs

5

Want to work at Qdegrees services?
Qdegrees services's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs