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Sun Life Financial
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Sun Life Financial

https://sunlife.com
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About

Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives. We provide a wide range of insurance and investment products and services in key markets around the world including Canada, the United States, the United Kingdom, Hong Kong, the Philippines and Indonesia. At Sun Life, we have more than 34,000 employees and 112,900 advisors worldwide. Websites: Canada www.sunlife.ca/en/ US www.sunlife.com/us/en/ Vietnam www.sunlife.com.vn Hong Kong www.sunlife.com.hk Indonesia www.sunlife.co.id Malaysia www.sunlife.com.my Philippines www.sunlife.com.ph
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Jobs at Sun Life Financial

Sun Life Financial
at Sun Life Financial
Agency job
via Kirubin Technologies by Bala Murugan
Gurugram
3 - 5 yrs
Best in industry
Automation
walkme

Mandatory Skills

3–5 years of hands-on experience with WalkMe Digital Adoption Platform (DAP).

Expertise in creating Smart Walk-Thrus, ShoutOuts, SmartTips, Launchers and other core WalkMe features.

Basic knowledge of WalkMe automations, validation rules and error-prevention techniques.

Understanding of UX principles and in-the-flow learning.

Basic HTML/CSS knowledge within WalkMe.

Familiarity with WCAG accessibility guidelines and brand standards.


Key Responsibilities

Design, develop, test and troubleshoot WalkMe solutions.

Conduct root cause analysis to identify suitable digital adoption solutions.

Improve user journeys through intuitive guidance and self-service experiences.

Align WalkMe content with job aids, knowledge base articles and training materials.

Collaborate with Learning, Quality, IT and business stakeholders.

Support deployments, updates and UAT.

Monitor solution performance and recommend improvements based on user feedback and data.


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