TalentXO

Roles & Responsibilities

Key Responsibilities

• Own and manage the full sales cycle: prospecting, discovery, proposal, negotiation, and closing
• Identify, target, and engage ideal B2B customers (SaaS, IT, Services, etc.)
• Develop and execute outbound sales strategies (email, LinkedIn, cold calling)
• Qualify inbound and outbound leads to ensure good client fit
• Present customized lead generation solutions to meet client goals
• Collaborate with the delivery and operations teams to ensure a smooth handoff and onboarding
• Track sales pipeline using CRM (e.g., HubSpot, Salesforce)
• Meet and exceed monthly and quarterly revenue targets

Stay up-to-date with industry trends and competitors

Ideal Candidate

1.Strong Senior B2B Sales Hunter Profile driving new business for a B2B Tech services/B2B Lead Generation / Demand Generation agency, selling Demand Gen / Marketing Services / IT Services / SaaS to mid-market and enterprise clients

2.Mandatory (Experience 1) – Must have 10+ years of direct B2B sales experience, of which the most recent 5+ years must be in selling B2B technology services / IT services / B2B SaaS / demand generation or marketing services with a strong focus on new business acquisition.

3.Mandatory (Experience 2) – Must have owned the full new-business sales cycle end to end — prospecting, lead generation, discovery, stakeholder engagement, proposal/pitch, negotiation and closing — with a strong hunter/new-logo acquisition mindset and demonstrated ability to independently convert cold/warm prospects into paying clients

4.Mandatory (Experience 3) – Must have demonstrated B2B sales experience selling technology services / IT services / SaaS / marketing or demand-generation services to clients in global markets, particularly the US, UK and/or MENA, with ownership of prospecting through closure (Global-market sales must be a significant and recent part of the candidate's sales experience, not limited to occasional/inbound international accounts)

5.Mandatory (Skill 1) – Must have sold to marketing, sales and growth decision-makers (CMO, VP Marketing, Head of Growth, Head of Demand Gen) in multi-stakeholder deals

6.Mandatory (Skill 2) – Must be hands-on with outbound motions: cold email, LinkedIn, cold calling, ABM and SDR workflows, and lead qualification

7.Mandatory (Skill 3) – Must be fluent with CRM and prospecting tools (HubSpot or Salesforce, plus LinkedIn Sales Navigator, Apollo, ZoomInfo

8.Mandatory (Skill 4) – Must have a consistent record of meeting and exceeding monthly and quarterly revenue targets, stated in the resume

9.Mandatory (Skill 5) – Must be able to clearly demonstrate a structured B2B sales approach, including ICP identification, account research, prospecting strategy, outreach sequencing, discovery, lead qualification, stakeholder mapping, solution positioning, objection handling, negotiation and closing.

10.Mandatory (Leadership) – Must have team-handling experience, having built, led and mentored a sales team while carrying an individual quota

11.Mandatory (Communication) – Must have excellent written and verbal communication, comfortable managing longer sales cycles with multiple stakeholders

12.Mandatory (Stability) – Must show stable tenure of 2+ years per organisation with no significant gaps

13.Mandatory (Company) – Must come from a B2B technology services / IT services / B2B SaaS / B2B tech company, or a B2B lead generation / demand generation / content syndication / ABM / appointment-setting / marketing services agency

14.Mandatory (Note 1) – Resume must demonstrate quantifiable B2B sales achievements, such as quota attainment %, revenue/bookings generated, new logos acquired, deal sizes, pipeline generated or YoY growth

15.Mandatory (Note 2) – Must be open to night shift, 5:30 PM to 2:30 AM

16.Mandatory (Note 3): CTC is inclusive of variable upto 30%

17.Preferred (Industry) – Familiarity selling to SaaS, IT services or B2B tech companies

Interview Process

Roles & Responsibilities

1. Develop and execute integrated marketing campaigns and content strategies across digital platforms
2. Identify trends, creator opportunities, and audience behaviour to inform content direction
3. Translate market insights into actionable content strategies
4. Manage visual storytelling and brand narrative across Instagram, YouTube, LinkedIn, and emerging platforms
5. Craft compelling copy and communications that align with brand voice

Ideal Candidate

1Strong Content Strategy / Social Media Strategy Profile from D2C / Consumer Brands

2Mandatory (Experience 1): Must have 4+ years of experience in content strategy, brand marketing, social media strategy, or creative planning.

3Mandatory (Experience 2): Must have hands-on experience handling social media platforms including Instagram, Twitter/X, and LinkedIn.

4Mandatory (Experience 3): Must have experience developing content strategies and deciding what type of content should go across different social media platforms.

5Mandatory (Experience 4): Must have experience creating monthly content calendars and planning content for social media platforms.

6Mandatory (Skill 1): Must have a strong understanding of digital culture, current social media trends, and content formats.

7Mandatory (Skill 2): Must have a strong understanding of Instagram Reels, trends, and social-first content.

8Mandatory (Skill 3): Must have strong communication, copywriting, content planning, brand storytelling, and content ecosystem understanding.

9Mandatory (Industry): Must have experience with D2C / consumer brands. Experience in fashion, beauty, lifestyle, or consumer brands

Roles & Responsibilities

• Design and develop intelligent AI-based applications using advanced NLP and LLM techniques to solve real-world business challenges in financial services.
• Build and optimize Retrieval-Augmented Generation (RAG) pipelines leveraging structured and unstructured financial data.
• Integrate and orchestrate LLMs/SLMs for question-answering, summarization, semantic search, and document understanding.
• Develop and maintain RESTful APIs (sync and async) to serve NLP models and chatbot interfaces using frameworks like FastAPI, Flask, etc.
• Should have knowledge of advanced prompting techniques.
• Implement semantic search, hybrid search, and text retrieval systems using Elasticsearch and vector databases (e.g., FAISS, Pinecone, Weaviate).
• Perform NLP tasks such as entity recognition, text classification, intent detection, embedding generation, and sentiment analysis where required.
• Monitor and fine-tune LLM/SLM performance with real-world user data to improve relevance, latency, and accuracy.
• Exposure to LLMOps tools for monitoring, evaluation, and versioning of AI models in production.
• Build, train, and evaluate deep learning models for NLP tasks including classification, NER, summarization, and embedding generation.
• Develop traditional machine learning models (e.g., regression, decision trees, clustering) for structured data analysis and prediction tasks.
• Interact with cross-functional teams to understand system issues and follow up with respective teams to get them fixed.
• Understand and identify areas of improvement across businesses and participate in solution identification and implementation.
• Should be able to work as an Individual Contributor on new and existing projects.
• Positive and problem-solving attitude, must work as an independent contributor.

Ideal Candidate

1.Strong Data Scientist / AI Engineer / Generative AI Engineer profile.

2.Mandatory (Experience 1) - Must have 3+ years of hands-on experience in Data Science, Artificial Intelligence, Machine Learning, Deep Learning, NLP, or Generative AI application development.

3.Mandatory (Experience 2) - Must have strong hands-on experience in Python programming, backend development, API development, and production-grade application support

4.Mandatory (Experience 3) - Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, or Scikit-learn.

5.Mandatory (Experience 4) - Must have hands-on experience in NLP use cases such as text classification, sentiment analysis, entity recognition (NER), semantic search, embeddings, or document understanding.

6.Mandatory (Experience 5) - Must have experience working with Large Language Models (LLMs) such as GPT, LLaMA, Mistral, Phi, Claude, Gemini, or similar models

.7.Mandatory (Experience 6) - Must have hands-on experience building or implementing Retrieval Augmented Generation (RAG) solutions, vector search, semantic search, or knowledge-based AI applications.

8.Mandatory (Experience 7) - Must have experience with Prompt Engineering and Generative AI frameworks such as LangChain, LangGraph, AI Agents, Azure OpenAI, or similar technologies.

9.Mandatory (Experience 8) - Must have experience developing, consuming, or integrating APIs using Python frameworks such as FastAPI, Flask, or similar technologies.

10.Mandatory (CTC) - The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

11.Preferred (Experience 1) - Experience with LLMOps/MLOps tools for monitoring, evaluation, experimentation, and versioning of AI models.

12.Preferred (Experience 2) - Exposure to Azure OpenAI, Azure Kubernetes Service (AKS), Kubernetes, cloud-native AI deployments, or distributed systems.

13.Preferred (Experience 3) - Experience working with PostgreSQL, MongoDB, Redis, Kafka, or large-scale data platforms.

14.Preferred (Experience 4) - Familiarity with Docker, Kubernetes, cloud platforms, and scalable deployment architecture.

15.Preferred (Company) - Candidates from AI-first startups, product companies, SaaS organizations, fintech, or data-driven technology companies.

16.Mandatory ( Age ) - Candidate Should be Below 28 Years.

17.Mandatory ( Pedigree) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered.

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

Roles & Responsibilities

• Design, develop, and deploy production-grade AI/ML and Generative AI solutions.
• Work on GEO, AEO, and SGE initiatives to improve visibility and discoverability across AI-driven search and generative interfaces.
• Optimize content, data, and digital experiences for AI-powered search, conversational queries, and LLM-based experiences.
• Develop solutions using LLMs, NLP, semantic search, embeddings, RAG, and vector databases.
• Analyze search intent, AI-generated responses, retrieval patterns, citations, and content discoverability to identify optimization opportunities.
• Build experiments and frameworks to measure the effectiveness of GEO/AEO strategies and AI search performance.
• Collaborate with Product, Engineering, Content, SEO, Marketing, and Business teams to translate business requirements into scalable AI solutions.
• Monitor model and solution performance and continuously improve accuracy, relevance, latency, and overall user experience.

Ideal Candidate

1.Strong AI/ML Engineer profile with experience in GEO work

2.Mandatory (Experience 1): Must have 1+ years of experience in rank modelling for GEO

3.Mandatory (Experience 2): Must have 1+ year of experience in GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), or SGE (Search Generative Experience), including optimizing for AI-driven search interfaces, conversational queries, and generative search experiences.

4.Mandatory (Experience 3): Must have hands-on exposure to prompt engineering, embeddings, vector search, or RAG-based systems

5.Mandatory (Skills 1): Deep understanding of how modern search engines and AI-driven systems rank and generate responses, including semantic search and entity-based optimization

6.Mandatory (Skills 2): Exposure to AI/LLM ecosystems such as ChatGPT, Google Gemini, or similar platforms, including understanding of how responses are generated and ranked

7.Mandatory (Skills 3): Understanding of content structuring for AI consumption (schema, context building, knowledge representation)

8.Mandatory (Education) - B.Tech or Dual degree (Btech and Mtech or Integrated Msc/MS) from Tier 1 Engineering Institutes (IITs, NITs, VIT, BITS, DTU, NSUT)

9.Mandatory (Company) - Only Top product companies with high scale (Tier2 companies wont be considered)

10.Mandatory (Note) - Output of Candidate's work on AI Engineering for GEO should also be mentioned in resume

Key Skills

Product Design

Usability

UX Design

UI Design

B2C Products

User Research

Product Thinking

Roles & Responsibilities

• Design end-to-end user experiences for B2C digital products across web and mobile platforms.
• Translate user needs, business requirements, and product objectives into user flows, wireframes, prototypes, and high-fidelity designs.
• Conduct user research and usability analysis to identify customer pain points and improve product experiences.
• Create intuitive and engaging UI/UX designs while maintaining consistency with design systems and brand guidelines.
• Collaborate closely with Product Managers, Engineers, Researchers, and Business teams throughout the product development lifecycle.
• Participate in design reviews and incorporate feedback to improve usability, accessibility, and overall customer experience.
• Use data, user feedback, and product metrics to identify opportunities for continuous experience improvement.
• Contribute to and maintain design systems, reusable components, and UX standards.

Ideal Candidate

1.Strong Product Designer from top college profile

2.Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products

3.Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4.Mandatory (Company): Top B2C product company

5.Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6.Mandatory (Exclusion) - Only UX designer wont work, we need product designers

Android AOSP Engineer – Chennai candidate

Job Overview

We are looking for an experienced Android AOSP / Framework Engineer with strong hands-on expertise in Android platform development, AOSP customization, HAL integration, and system-level debugging. The ideal candidate should have solid experience working across Android Framework, native layers, hardware interfaces, and communication protocols.

Key Responsibilities

• Develop, customize, and maintain Android Framework and AOSP components.
• Design and implement custom Android System Services.
• Develop, integrate, and debug HAL components and hardware/platform interfaces.
• Work with AIDL, HIDL, Binder IPC, JNI, and native Android services.
• Develop and debug platform-level features using C/C++ and Java.
• Perform AOSP customization, platform enhancements, and Android version upgrades.
• Work with UART, CAN, UDS, and CAN TP communication protocols.
• Configure and troubleshoot SELinux/SEPolicy, including AVC denials.
• Debug and resolve issues related to the Android Build System.
• Perform system-level debugging and root-cause analysis across framework, native, and hardware layers.

Required Skills

• Strong programming experience in C/C++ and Java.
• Strong understanding of Android Framework and AOSP architecture.
• Hands-on experience with HAL, Binder IPC, AIDL/HIDL, JNI, and Android System Services.
• Experience in AOSP customization and platform-level debugging.
• Good understanding of Android Build System and platform integration.
• Knowledge of SELinux/SEPolicy and AVC denial troubleshooting.
• Hands-on understanding of UART, CAN, UDS, and CAN TP protocols.
• Strong debugging and problem-solving skills.

Location

Chennai

Preferred Profile

Candidates with experience in automotive Android, IVI, infotainment systems, embedded Android, or Android-based vehicle platforms will be preferred.

About The Role

We are a leader in enterprise-grade digital transformation solutions. Our flagship SaaS/Cloud Platform empowers large enterprises to streamline and digitize core functions including Procurement, Sales, Distribution, and Finance, driving tangible business value.

We are looking for a tenacious, high-performing Hunter and Account Manager to spearhead new customer acquisition within the SAP ecosystem. This is a role for a self-starter who is obsessed with winning, owning the entire sales cycle, and closing million-dollar enterprise deals.

Your Mission

Architect and lead complex sales cycles for net-new enterprise logos in the domestic India market. You will directly engage C-Level executives to demonstrate how our platform solves critical business challenges in the upstream/downstream supply chain and operational workflows.

Key Responsibilities

1. Hunter Focus & Pipeline Creation:

Aggressively prospect, build, and manage a robust sales pipeline targeting net-new Enterprise Accounts. Own the entire sales cycle end-to-end: from prospecting, pipeline building, consultation, negotiation to closure.

2. Strategic & Solution Selling:

Develop and execute a Go-to-Market [GTM] strategy for your assigned region/segment. Master our platform's unique positioning and translate complex product capabilities into simple, impactful value propositions for Procurement, Finance, Sales, Distribution, and IT leadership.

3. C-Level Engagement:

Consistently engage, influence, and build trusted relationships with CXO / Senior Executive-level decision makers [CFO][CPO][CIO][COO][CDO]. Articulate a compelling business case and ROI to drive closure.

4. Deal Leadership & Closure:

Structure, negotiate, and close large, complex, high-value deals with a proven ability to grow opportunities into million-dollar contracts.

5. Sales Collaboration:

Qualify inbound leads and work strategically with Sales Development Representatives to fuel the top of the funnel through targeted outbound campaigns.[SDRs]

Mandatory Requirements - Must be clearly reflected in resume

1. Experience:

• 8+ years of direct B2B Enterprise Software Sales experience.
• Of this, the most recent 5+ years must be in SAP Sales [Services or License; any SAP module]. SAP sales must be your current and most recent focus.
• Must have experience selling to Enterprise Accounts in the Domestic Market.[India]

2. Hunter Mindset:

• Proven Hunter profile focused on net-new logo acquisition. Must have owned the entire sales cycle end-to-end. Resume must show relevant metrics.

3. Quota & Performance:

• Documented history of being a consistent top performer and exceeding annual quotas.
• Individual annual targets and actual achievement against them must be clearly mentioned in the resume. Team or regional numbers will not be accepted.

4. Executive Presence:

• Proven experience in engaging and influencing CXO / senior executive-level decision makers to build business case and drive closure.

5. Communication:

• Elite verbal & written communication, storytelling, and presentation skills. Must be fluent in English.

6. Stability & Education:

• Stability: Must show stable tenure of 2+ years per organization. No significant gaps in the most recent 3+ years and consistent performance throughout.
• Education: Must be a Graduate in any discipline with an aggregate score of 60% or above.

Important Notes for This Role

• This is a complete Individual Contributor [IC], quota-carrying role.
• Role is fully Work From Office, 5 days a week.
• Must be open to Pan-India travel, tentatively 3 days a week with no upper limit.
• Domain Exclusion: Candidates currently working at ICICI-backed companies will not be considered.

Preferred Qualifications

• Deep experience selling Procurement, Sales, Supply Chain, or Financial SaaS/Cloud solutions.
• Strong understanding of upstream/downstream supply chain processes and related tech [CRM][DMS][CX].
• Background in a B2B SaaS Product Company.

Roles & Responsibilities

Key Responsibilities

• Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
• Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
• Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
• Act as the primary project/implementation point of contact for enterprise customers.
• Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
• Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
• Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
• Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
• Build and maintain strong, strategic, long-term relationships with enterprise customers.
• Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
• Proactively identify risks and challenges and drive them to resolution.

Ideal Candidate

1Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain2Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients3Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery4Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)5Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.6Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships7Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability8Mandatory (Company) -B2B SaaS Product companies9Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.10Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon11Mandatory (Education): Engineering graduate12Mandatory (Note): Candidates who had been working earlier with Sprinklr or currently working with Sprinklr will not be considered

Interview Process