TeleApps

We are looking for an experienced AWS DevOps Engineer with 5–7 years of experience in cloud infrastructure management, automation, and deployment engineering. The candidate should have strong hands-on experience with AWS services, Infrastructure as Code (IaC), CI/CD pipeline implementation, Jenkins, and Ansible.

• Design, implement, and maintain AWS cloud infrastructure and services.
• Build, manage, and optimize CI/CD pipelines using Jenkins.
• Automate infrastructure provisioning and management using Terraform or AWS CloudFormation.
• Develop and maintain Ansible playbooks for configuration management and automation.
• Manage AWS services such as EC2, S3, VPC, IAM, EBS, ELB, Auto Scaling, Route 53, and CloudWatch.
• Implement cloud infrastructure security, access management, monitoring, and backup strategies.
• Automate deployment processes and improve application release efficiency.
• Monitor infrastructure performance and troubleshoot cloud-related issues.
• Manage networking components, including VPC, subnets, routing, security groups, NACLs, DNS, VPN, and load balancers.
• Manage VMware virtualized environments and perform server administration activities.
• Perform Linux and Windows server administration, patching, upgrades, and troubleshooting.
• Collaborate with development and infrastructure teams to improve system reliability and operational efficiency.

We are looking for an experienced DevOps Engineer with 5–7 years of hands-on experience in managing infrastructure, automating deployments, and implementing CI/CD pipelines. The ideal candidate should have strong expertise in at least one cloud or DevOps platform, Infrastructure as Code (IaC), configuration management, and deployment automation.

• The candidate should also possess good knowledge of networking, VMware virtualization, Linux/Windows system administration, and infrastructure management to ensure reliable, scalable, and secure IT environments.Manage and automate infrastructure provisioning using Infrastructure as Code (IaC) tools.
• Develop and maintain automation scripts for infrastructure configuration, deployment, and operational tasks.
• Manage and maintain cloud or infrastructure platforms such as AWS, Azure, or GCP.
• Implement and manage CI/CD tools, particularly Jenkins, for continuous integration and continuous delivery.
• Automate configuration management and infrastructure deployment using Ansible.
• Monitor infrastructure performance, troubleshoot issues, and ensure system availability and reliability.
• Manage virtualized environments and infrastructure using VMware technologies.
• Perform system administration activities, including server management, patching, upgrades, and troubleshooting.
• Configure and troubleshoot networking components, including DNS, DHCP, TCP/IP, firewalls, routing, and load balancing.
• Implement security best practices, access controls, backup strategies, and infrastructure monitoring.
• Collaborate with development, QA, and infrastructure teams to streamline deployment processes and improve operational efficiency.

Develop and configure IVR / voice call flows based on business requirements.

Work on call routing, ACD, queues, transfers, prompts, menus, and announcements.

Configure and troubleshoot inbound and outbound call flows.

Perform testing, debugging, and production issue resolution for IVR applications.

Work with APIs and system integrations with a basic understanding of REST/API concepts.

Support contact-centre platform configuration and implementation activities.

Coordinate with application, API, infrastructure, and business teams for integrations and issue resolution.

Maintain technical documentation, call-flow diagrams, and configuration details.

Support deployment and post-production activities.

1.Candidates should have experience in design and develop high-volume applications for delivering

high-availability and performance.

2. Write Well designed, testable and efficient code.

3. Ensure designs are in compliance with specifications.

4. Prepare and produce releases of software components.

5. Support continuous improvement by investigating alternatives and technologies for the

architectural review.

6. Should be highly motivated in both solo and team situations by contributing to a great team spirit.

7. Desire and drive to take an active role in improving the end product

8. Should have strong knowledge of client server interaction, good understanding of REST

architecture

SKILLS REQUIRED