WINIT

Company Name: WINIT (WINIT Mobile Sales Force Automation)

Qualification: Any Graduate

Work Experience: Fresher / 0–1 Year

Job Summary

We are looking for a motivated and detail-oriented Support Executive to join our support team. The role involves assisting customers and internal teams with application-related queries, issue tracking, documentation, and coordination with technical teams for timely resolution.

This position is ideal for fresh graduates who are interested in building a career in IT Application Support / Customer Support and gaining hands-on experience in a software product environment.

Key Responsibilities

• Provide first-level support to customers and internal users for application-related queries and issues.
• Receive, understand, document, and track customer-reported issues and requests.
• Log and update support tickets in tools such as JIRA or other ticketing systems.
• Coordinate with QA, Development, Product, and other internal teams for issue resolution.
• Follow up on reported issues and ensure timely communication and closure.
• Understand application workflows and assist users with basic functional queries.
• Perform basic troubleshooting and identify the nature and priority of reported issues.
• Maintain accurate records of support tickets, issue status, resolutions, and follow-ups.
• Prepare and maintain support reports, trackers, and documentation.
• Assist in release-related activities and communicate relevant updates to customers/users.
• Follow established support processes, SLAs, quality standards, and internal guidelines.
• Assist with Spanish translation of documents, emails, support communications, and basic customer interactions when required.
• Escalate complex technical or functional issues to the appropriate internal teams.
• Maintain professional and effective communication with customers and internal stakeholders.

Skills & Qualifications

• Bachelor’s degree in any discipline; graduates from Computer Science, IT, or related fields will be preferred.
• 0–1 year of experience; freshers are welcome to apply.
• Basic understanding of software applications and IT environments.
• Basic knowledge of SDLC and software support processes is an advantage.
• Familiarity with JIRA, Excel, or ticketing/support tools is an advantage.
• Good analytical and problem-solving skills.
• Strong attention to detail and ability to follow up on issues.
• Excellent verbal and written communication skills.
• Proficiency in Spanish (reading and writing); ability to support translation is preferred.
• Ability to coordinate effectively with customers and cross-functional teams.
• Willingness to learn new applications, processes, and technologies.
• Ability to work in a team-oriented and customer-focused environment.

About WINIT

WINIT is an mSFA technology company with over 25+ years of industry expertise and more than 600 success stories across mobility, digitization, and consulting. Today, WINIT is a leading mSFA provider, trusted by 75+ enterprises globally.

Our state-of-the-art support center provides 24x7 support to customers worldwide. We continuously help organizations improve their efficiency, effectiveness, market reach, brand recognition, distribution and logistics, regulatory compliance, planogram compliance, and other critical business processes through our cutting-edge WINIT mSFA application.

WINIT is committed to enabling customers to become more autonomous through continuous R&D and innovation. Our application incorporates machine learning capabilities, enabling organizations to innovate, achieve sustainable growth, and become more resilient.

At WINIT, we value diversity, continuous learning, and personal and professional growth. Our global team of passionate professionals works together to develop innovative technology solutions that address real-world business challenges.

Job Title: AI/ML Consultant

Company Name- WINIT

Location: Hyderabad

Duration- 3 months

Role Overview:

We are looking for a passionate and skilled AI/ML Consultant to join our dynamic team. In this role, you will play a key part in designing and implementing intelligent systems, including the development of a cutting-edge Sales Supervisor Agent. You will work on projects involving Generative AI, Voice AI, sales performance analysis, and recommendation systems that drive automation and strategic decision-making in sales operations. As a consultant, you will collaborate with cross-functional teams to understand business challenges, recommend AI-driven solutions, and deliver scalable, production-ready applications.

Project Knowledge: Generative AI & Voice AI

Experiment with Generative AI models (e.g., GPT, Claude) for tasks such as content creation, email generation, and chat-based assistance.

Build and integrate AI Voice solutions like speech-to-text, call summarization, and conversational agents using tools such as Whisper, ElevenLabs, or Dialogflow.

Integrate GenAI and Voice AI capabilities into the Sales Supervisor Agent for automation and decision support.

Job Summary:

We are looking for a skilled Data Scientist with strong expertise in demand forecasting, predictive analytics, and emerging Generative AI technologies. The ideal candidate should have hands-on experience in machine learning, deep learning, NLP, and LLM-based solutions, along with proficiency in Python, SQL, Power BI, and advanced Excel. This role involves building scalable forecasting models and leveraging AI/GenAI to deliver actionable business insights.

Key Responsibilities:

• Develop and deploy demand forecasting models using machine learning and deep learning techniques.
• Analyze historical data to identify trends, seasonality, and demand patterns.
• Build predictive models to improve supply chain and inventory planning.
• Work with large datasets using Python and SQL for data extraction, transformation, and analysis.
• Design dashboards and reports using Power BI for business stakeholders.
• Utilize advanced Excel techniques (Pivot Tables, Power Query, formulas) for analysis and reporting.
• Build and integrate NLP-based solutions for text data analysis and insights.
• Develop and implement LLM-based applications using Generative AI frameworks.
• Design and deploy RAG (Retrieval-Augmented Generation) pipelines for intelligent data retrieval and response generation.
• Collaborate with cross-functional teams (operations, finance, product) to align forecasting and AI solutions.
• Continuously improve model accuracy and performance through experimentation and optimization.

Required Skills:

• Strong proficiency in Python (Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch).
• Solid understanding of machine learning & deep learning algorithms.
• Experience in demand forecasting / time-series analysis (ARIMA, Prophet, LSTM, etc.).
• Hands-on experience with NLP techniques and libraries (NLTK, SpaCy, Transformers).
• Experience working with LLMs and Generative AI frameworks (OpenAI, Hugging Face, LangChain, etc.).
• Strong understanding of RAG architectures and vector databases (FAISS, Pinecone, etc.).
• Advanced knowledge of SQL for data manipulation.
• Hands-on experience with Power BI for visualization and reporting.
• Expertise in advanced Excel (Power Query, dashboards, data modeling).
• Strong analytical and problem-solving skills. 

Preferred Qualifications:

• Experience in supply chain, logistics, or e-commerce forecasting.
• Knowledge of cloud platforms (AWS, Azure, or GCP).
• Familiarity with data pipelines and ETL processes.
• Understanding of business metrics and KPIs related to demand planning.

Company Name: WINIT

Location: Hyderabad

Experience: 0–2 Years

Role Overview

We are looking for a talented AI/ML Trainee to build intelligent automation solutions for Legal Process Outsourcing (LPO). The role involves leveraging Python, SQL, AWS, and Generative AI (LangChain, LLMs, RAG) to automate document-heavy workflows such as contract analysis, data extraction, and legal document processing.

Key Responsibilities

• Develop and deploy AI/ML models for legal document processing and automation.
• Build Python-based pipelines for data processing, automation, and model integration.
• Design and optimize SQL queries for efficient data management and reporting.
• Work with AWS services (S3, Lambda, EC2, Bedrock, etc.) for scalable deployments.
• Develop Generative AI solutions using:
• LangChain
• Large Language Models (LLMs)
• Retrieval-Augmented Generation (RAG)
• Implement document intelligence solutions (classification, summarization, entity extraction).
• Integrate AI models into business applications via APIs.
• Collaborate with cross-functional teams to understand automation needs.
• Ensure model performance, scalability, and data security.

Required Skills

• Strong proficiency in Python 
• Good knowledge of SQL.
• Understanding of machine learning fundamentals.
• Hands-on or conceptual knowledge of:
• LangChain
• LLMs
• RAG architectures
• Familiarity with AWS cloud platform.
• Basic understanding of NLP / text processing.

About WINIT

For more information, please visit: www.winitsoftware.com

Business Development Manager (Enterprise Sales)

Company Name: WINIT

Location: Hyderabad (Onsite)

Experience: 5+ years in Business Development, Enterprise Sales / B2B Sales

Department: Sales

About WINIT

At WINIT, we’re reimagining how businesses sell and distribute in an AI-first world. For over 25 years, we’ve been the trusted partner to 75+ enterprise customers across the globe, delivering market-leading Sales Force Automation (SFA) and Distributor Management System (DMS) solutions that drive efficiency, growth, and competitive edge.

From FMCG giants to electronics and consumer durables leaders, our solutions help organizations transform sales execution, optimize distribution, ensure compliance, and scale faster — all powered by cutting-edge AI, machine learning, and continuous innovation.

Our global team of passionate problem-solvers thrives on building technology that tackles real-world challenges head-on. We work hard, celebrate wins together, and never stop pushing the boundaries of what’s possible. If you’re looking for a place where your ideas matter, your growth is prioritized, and your work impacts millions — you’ll feel at home here.

The Opportunity

We’re looking for an ambitious and results-driven Business Development Manager to accelerate WINIT’s enterprise growth. This role is focused on identifying new business opportunities, building strong relationships with key decision-makers, driving end-to-end sales conversations, and closing high-value deals.

At WINIT, the future of sales is AI-powered. You’ll leverage tools like ChatGPT, AI-driven research platforms, automation tools, and modern sales intelligence solutions to identify prospects, personalize outreach, and shorten sales cycles.

If you excel in consultative selling, enterprise relationship building, and strategic business growth, this role is for you.

What You’ll Do

• Drive end-to-end business development activities, from prospecting to deal closure.
• Identify and develop new enterprise business opportunities across target industries such as FMCG, Consumer Durables, Electronics, Manufacturing, and Distribution.
• Build and manage relationships with CXOs, business heads, and senior decision-makers.
• Conduct consultative sales discussions to understand customer pain points and position WINIT’s SFA/DMS solutions effectively.
• Own pipeline generation, opportunity management, proposal discussions, commercial negotiations, and deal closures.
• Use AI tools (ChatGPT, sales intelligence platforms, automation tools, LinkedIn Sales Navigator, etc.) for account research, outreach personalization, and opportunity analysis.
• Collaborate with pre-sales, product, and marketing teams to create compelling solution presentations and proposals.
• Maintain accurate pipeline forecasting and opportunity tracking in CRM tools.
• Monitor market trends, competitor offerings, and customer needs to refine sales strategy.
• Achieve and exceed assigned revenue and business acquisition targets.

What You Bring

• 5+ years of proven experience in Business Development / Enterprise Sales / B2B SaaS Sales.
• Strong experience in selling enterprise software solutions, preferably SFA, DMS, SaaS, or business applications.
• Proven track record of achieving revenue targets and closing enterprise deals.
• Strong consultative selling, negotiation, and stakeholder management skills.
• Experience engaging with senior leadership, CXOs, and business decision-makers.
• Excellent communication, presentation, and relationship-building skills.
• Strong understanding of sales processes, pipeline management, and forecasting.
• Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar tools.
• Comfort working with AI-powered productivity and sales enablement tools.
• Self-driven, strategic thinker with a growth mindset.

Why WINIT

• Work on market-leading AI-powered products trusted by top global brands.
• Opportunity to lead enterprise business growth in a fast-scaling organization.
• Strong career growth into strategic sales leadership roles.
• Competitive compensation + performance-based incentives.
• Collaborative, high-performance, innovation-driven culture.