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Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
Required Qualifications
2–3 years of experience in Product Management, Product Analytics, or Technical Product roles
Strong analytical thinking and structured problem-solving
Experience working with data-driven products
Ability to work cross-functionally with engineering, analytics, and operations teams
Experience working on AI or ML-enabled products
Familiarity with LLM-based applications
Experience in consumer platforms, marketplaces, or CX products
Role : Actimize SAM Developer / Suspicious Activity Monitoring is a must and should be min of 3 years exp
Location : Mumbai / Bengaluru
Duration : FTE with Client payroll direct
Type : Hybrid Mode
Skills:
- Proven experience with AML Actimize SAM, AIS processes, and UDM table structures with minimum 4 years of experience
- Strong understanding of Actimize models, rules, and alert workflows.
- Proficiency in SQL and database management.
- Excellent analytical, problem-solving, and collaboration skills.
- Detail-oriented with subject matter expertise in AML systems.
- Experience with Git and Visual Studio is desirable.
- Strong stakeholder engagement and requirement analysis capabilities.
Key Responsibilities
DevOps Strategy & Leadership
- Define and execute the end-to-end DevOps strategy for high-frequency trading and fintech platforms.
- Lead, mentor, and scale a high-performing DevOps team focused on automation, reliability, and performance.
- Partner closely with engineering and product leaders to ensure infrastructure strategy supports business and technical goals.
CI/CD & Infrastructure Automation
- Architect, implement, and optimize enterprise-grade CI/CD pipelines for ultra-low-latency trading systems.
- Drive Infrastructure as Code (IaC) adoption using Terraform, Helm, Kubernetes, and advanced automation toolsets.
- Establish robust release management, deployment workflows, and versioning best practices for mission‑critical environments.
Cloud & On‑Prem Infrastructure Management
- Design and manage hybrid infrastructures across AWS, GCP, and on-premise data centers ensuring high availability and fault tolerance.
- Implement sophisticated networking strategies for low-latency workloads including routing optimization and performance tuning.
- Lead multi‑cloud scalability, cost optimization, and environment standardization initiatives.
Performance Monitoring & Optimization
- Oversee large-scale monitoring systems using Prometheus, Grafana, ELK, and related observability tools.
- Implement predictive alerting, automated remediation, and system‑wide health checks for zero‑downtime operations.
- Conduct root-cause analyses and performance tuning for systems processing millions of transactions per second.
Security & Compliance
- Champion DevSecOps practices and embed security across the entire development and deployment lifecycle.
- Ensure adherence to financial regulatory standards (SEBI and global frameworks) with strong audit and compliance mechanisms.
- Lead security automation efforts, vulnerability management, and advanced IAM policy implementation.
Required Skills & Qualifications
- 10+ years of DevOps experience, with 5+ years in a leadership capacity.
- Deep hands-on expertise in CI/CD tools such as Jenkins, GitLab CI/CD, and ArgoCD.
- Strong command of AWS, GCP, and hybrid cloud infrastructures.
- Expert-level knowledge of Kubernetes, Docker, and large-scale container orchestration.
- Advanced proficiency in Terraform, Helm, and overall IaC workflows.
- Strong Linux administration, networking fundamentals (TCP/IP, DNS, Firewalls), and system internals.
- Experience with monitoring and observability platforms (Prometheus, Grafana, ELK).
- Excellent scripting skills in Python, Bash, or Go for automation and tooling.
- Deep understanding of security principles, encryption, IAM, and compliance frameworks.
Good to Have
- Experience with ultra-low-latency or high-frequency trading systems.
- Knowledge of FIX protocol, FPGA acceleration, or network‑level optimizations.
- Familiarity with Redis, Nginx, or other high‑throughput systems.
- Exposure to micro‑second‑level performance tuning or network acceleration technologies.
Why Join Us?
- Be part of a team that consistently raises the bar and delivers exceptional engineering outcomes.
- A culture where innovation, ownership, and bold thinking are valued.
- Exceptional growth opportunities—ideal for someone who thrives in fast-paced, high-impact environments.
- Build systems that influence markets and redefine the fintech landscape.
This isn’t just a role—it’s a challenge, a platform, and a proving ground.
Ready to step up? Apply now.
• Build a continuous lead funnel
• Filter leads from marketing activities
• Facilitate clients buying process
• Build enduring relationships with B2B partners like Architects/Interior Designers
• Assist Senior Sales Associates in high-value deals
• Track and review actual sales results, and weigh them against the set business targets
• Continuously acquire & update understanding of industry dynamics & consumer buying behavior.
• Analyse periodic reports to understand market trends
What skills are we looking for?
• An uncompromising passion for problem-solving
• Excellent communication skills- written and verbal
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent analytical skills.
Who qualifies?
• Master’s Degree in Management
Or
• At least 2 years of Luxury Sales experience
Or
• The fact that this role and our organization excite you and you think you will be a good fit
You will be responsible to develop product road map and go-to-marketstrategy for new epay products and service.
Key Responsibilities:
• Design & execute Euronet Prepaid Card Product & GTM strategy
• Design and execute Product roadmap for Government Payments, Mutual Funds, Credit Card Bill Payments and other TSP roles that Euronet can play in the market
• Work with Sales teams on new business opportunities evaluation, solutioning and implementation
• Validate product propositions, their value to end clients and cost/pricing impacts
• Work closely with engineering team on the technology development and deployment
• Contribute to both qualitative and quantitative market research as to validate trends and recommend functionality enhancements
• Manage complete product lifecycle, including strategy, conceptualisation, user research, feature requirements, user interface, prototyping, underwriting, execution and Go-to-Market
• Create new offerings by demonstrating cohesive end-to-end thinking and collaborate with cross functional teams to define the work required to successfully deliver and realize a winning product offering
• Determine current and future product needs through own expertise and market knowledge, competitive product benchmarking, feedback from clients, epay sales team and other internal functions
• Be the expert for a complete product solutions space by thoroughly knowing the product functionality, constraints, business process, value, customer profile and industry domain (across core processes), how it’s used, and where it meets or fails to meet customer needs, helps teams solve problems through problem domain expertise
• Track interesting trends on emerging product offerings that are relevant to business
• Liaise with internal marketing team for promotion of products/services
• Support epay sales teams in preparing their sales forecasts based on the product development roadmap and enablement strategy
• Liaise with epay finance team in business case profitability analysis
• Prepare and present business reviews to the Executive Leadership of Euronet
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!
Office Location: Goregaon Mumbai
Position description:
2+ years of development experience with mobile application development for Android.
Primary Responsibilities:
- Work closely with the core team for coming up with new features and implementing them
- Work on new products and services
- Provide support to existing applications
- Integrate REST services into mobile applications
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Functional Skills: Kotlin, Retrofit, Room Db, GSON, (Room/SQLite), MVVM, MVP, MVC, Work Manager, Rx java, Dagger 2, Recyclerview, Custom Solutions & Custom Views, GIT & JIRA.
Develop reusable components to enable other teams to easily implement UIs with rich and consistent look and feel
Work with management and architects to scope and plan engineering efforts and dependencies
Participate in code reviews, architecture and design decisions
India's first Options Trading Analytics platform on mobile.
Location : Andheri East
Notice Period: Immediate-15 days
Responsibilities:
1. Study and transform data science prototypes.
2. Design NLP applications.
3. Select appropriate annotated datasets for Supervised Learning methods.
4. Find and implement the right algorithms and tools for NLP tasks.
5. Develop NLP systems according to requirements.
6. Train the developed model and run evaluation experiments.
7. Perform statistical analysis of results and refine models.
8. Extend ML libraries and frameworks to apply in NLP tasks.
9. Use effective text representations to transform natural language into useful features.
10. Develop APIs to deliver deciphered results, optimized for time and memory.
Requirements:
1. Proven experience as an NLP Engineer of at least one year.
2. Understanding of NLP techniques for text representation, semantic extraction techniques, data
structures and modeling.
3. Ability to effectively design software architecture.
4. Deep understanding of text representation techniques (such as n-grams, bag of words, sentiment
analysis etc), statistics and classification algorithms.
5. Hands on Experience of Knowledge of Python of more than a year.
6. Ability to write robust and testable code.
7. Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
8. Strong communication skills.
9. An analytical mind with problem-solving abilities.
10. Bachelor Degree in Computer Science, Mathematics, Computational Linguistics.
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