11+ Account Management Jobs in Kochi (Cochin) | Account Management Job openings in Kochi (Cochin)
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- Should have experience in both sales (hunting) and Account Management (Farming)
- Should have a track record of managing an account for more than 4-7 years with the growth record
- Should possess excellent oral and written communication skills
- Should be willing to have short trips to US / UK for 4 - 7 times a year
- Should have a very good understanding of Technology services
- Should have managed multiple customers/clients
- Exposure to project/ program management would be desirable
Responsibilities:
- Establish productive, professional relationships with key personnel in assigned accounts.
- Build a deep understanding of the assigned account's business and identify potential opportunities.
- Build the pipeline for the existing and new services.
- Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
- Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
- Proactively assess, clarify, and validate customer needs on an ongoing basis.
- Responsible for Customer Satisfaction and work with the counterpart on the delivery side
- Own the account and perform the Account Analytics to be able to create growth
- Make sure the CRM is up to date.
- Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
- Own the contract process with all the accounts
- Ensure the client has the complete visibility of all the Aspire services with periodic updates
- Meets assigned targets for profitability and strategic objectives in assigned accounts.
- Ensure compliance to the Account Management process as defined by the company
Accountabilities and Performance measures:
- Achieves assigned targets in the designated accounts.
- Meets assigned expectations for profitability.
- Ensure the collections are done on time (DSO is a metric)
- Achieves strategic customer objectives defined by company management.
- Completes strategic customer account plans that meet company standards.
- Work timing would be aligned to the respective geography.
Key communication points:
- Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
- Customer Side: CXO, VPs, Product Managers
- Maintains high customer satisfaction ratings (CSAT) that meet company expectations.
Key Responsibilities
• Identify, prospect, and generate new business leads through research, networking, and outreach.
• Build and maintain strong relationships with prospective and existing clients.
• Prepare and deliver compelling sales pitches and product/service presentations.
• Manage the complete sales cycle from lead generation to deal closure.
• Negotiate contracts and pricing terms in line with company guidelines.
• Collaborate with the marketing team to align messaging and campaigns with sales priorities.
• Maintain accurate records of leads, opportunities, and client interactions in the CRM.
• Track market trends, competitor activity, and customer feedback to inform business strategy.
• Meet or exceed assigned sales targets and KPIs on a monthly/quarterly basis.
• Represent the company at industry events, trade shows, and networking forums as needed.
• Handle social media accounts
Required Skills & Experience
• 3+ years of experience in business development, sales, or a related client-facing role (B2B
preferred).
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation, and interpersonal skills.
• Experience using CRM tools (e.g., Salesforce, HubSpot, Zoho CRM) to manage pipeline.
• Ability to understand client needs and translate them into tailored solutions/pitches.
• Self-motivated with strong ownership and follow-through.
Preferred / Good to Have
• Experience selling technology/IT services or SaaS products.
• Existing network of industry contacts relevant to the company's target market.
• Exposure to digital marketing or lead-generation campaigns.
AEM Sites Developer
Pattem Digital Technologies is looking for a highly effective Adobe Experience manager(AEM) Developer to join our team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team contributes to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation. This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate as well as educating and leading others in the form of code reviews, workshops, and documentation.
Know your work :
- Build and maintain solutions for AEM (Sites, Assets).
- Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time.
- Follow Best and Recommended Practices while implementing solutions.
- Ensure Code Quality, Readability, Maintainability and Security.
- Coordinate with multiple teams (Ex: UI/QA) for any dependencies.
- Write JUnit Test Cases for Unit Testing
- Communicate with customer teams on requirements effectively.
- Manage customer expectations of response time and issue resolution
- Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
- Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems.
- The AEM Developer provides technical leadership with a focus on CMS solutions. This Includes planning, guiding the design, estimation, user interface, people management, issue resolution and quality assurance.
- Collaborate across disciplines and use their in-depth knowledge of AEM technology to help deliver business solutions for our clients.
What you need to apply :
- Good understanding of UI technologies like JQuery, Java Script, HTML 5, CSS.
- Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills, combined with a good understanding of Enterprise Java frameworks such as Spring, Spring Boot and Hibernate.
- Good understanding of CI/CD tools like Maven, Jenkins.
- Good understanding of Code Quality and Security tools like SONAR.
- Good understanding of Touch UI, Sightly (HTL) and Sling Models.
- Good understanding of AEM Backend Development like Sling Servlets, OSGi Components and JCR Queries.
- Solid experience in problem analysis and resolution of technical problems.
- Ability to handle clients professionally during all interfaces.
- Ability to work in extended hours to overlap with North America timings.
- Strong written and verbal communication skills.
- Minimum 3+ years of experience in AEM.
- 3-4 years of experience in CMS implementations with Adobe Experience manager(AEM).
- Hands-on work experience on Adobe 6.x versions.
- Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix.
- Knowledge on latest AEM features.
We are seeking an experienced UX Architect to lead the development of end-to-end user experience strategies, design architecture, and usability frameworks for digital products.
UX Strategy and Leadership
• Define and implement the UX strategy for complex digital platforms.
• Translate business objectives and user insights into actionable design strategies and measurable outcomes.
• Conduct competitive benchmarking to identify opportunities and set experience standards.
• Define UX success metrics and KPIs to measure usability, engagement, and overall experience quality.
• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration. • Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.
• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user experience.
• Implement UX governance and DesignOps practices to ensure consistency and design quality.
Research and User-Centered Design
• Conduct user research, discovery sessions, and usability testing to understand user needs and pain points.
• Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive design decisions.
• Turn qualitative and quantitative findings into models, personas, task analyses, and measurable KPIs, validating with prototypes of increasing fidelity.
• Develop detailed end-to-end user journey maps and personas to visualize and optimize experiences.
• Define clear information architecture (IA) and navigation models for seamless interaction.
• Design taxonomies, navigation models, and content hierarchies to help users find information and complete tasks across modules.
• Define interaction patterns, states, and flows for multi-step, multi-role scenarios — including edge cases, error handling, and accessible behaviors.
• Map domains, entities, and relationships, aligning UX models to backend structures and constraints while keeping complexity hidden from users.
• Create wireframes, flows, prototypes, and interaction models that align with both user needs and business goals.
• Design for product scalability, flexibility, localization, and long-term usability.
• Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline support, and progressive enhancement.
• Embed accessibility standards, regional regulations, and risk controls into complex workflows with sensitive data.
UX Documentation
• Create and maintain UX documentation such as personas, journey maps, IA diagrams, and design guidelines.
• Develop and maintain architecture documentation that aligns UX with product, engineering, and compliance requirements.
• Ensure UX-design intent is accurately implemented during UI-design and development through close collaboration with teams.
Collaboration and Communication
• Facilitate stakeholder workshops to align teams on UX goals, insights, and priorities.
• Write and present architecture documentation to align product, engineering, data, and compliance requirements.
• Communicate UX vision, strategy, and design rationale effectively to leadership and crossfunctional teams.
• Work closely with product managers, developers, and business stakeholders to ensure cohesive and user-first outcomes.
• Review design deliverables and promote UX best practices across teams.
Mentorship and Continuous Learning
• Mentor and guide designers to enhance their strategic thinking, design process, and creative problem-solving skills.
• Stay informed about emerging UX trends, tools, and technologies to continuously advance design capabilities.
Required Skills & Experience
• Experience in effectively interacting with customer managers and stakeholders to understand their needs, build strong relationships, and collaborate on solutions.
• Strong communication skills with the ability to communicate and demonstrate the value and rationale for own design decisions to business and technology partners.
• Experience in managing small to medium-sized teams, including overseeing daily operations, delegating tasks, providing training and support, and ensuring team objectives are met efficiently and effectively. Strong expertise in wireframing and prototyping tools.
• Solid understanding of UX-research, UX-design, and accessibility (WCAG).
• Strong analytical and conceptual thinking skills to translate data into actionable design solutions.
• Multi-tasking skills, ability to work under pressure, and prioritize with minimal supervision.
• Team player with the ability to work with cross-functional teams
• Attention to detail and an open mind to feedback
JD as below
Skills
• Strong with Dotntecore/Dotnet
• Strong knowledge and understanding of Azure functions
• Expert knowledge with C#
• Strong with SQL database
• Angular (Good to have)
Key Accountability;
• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code
• Is responsible for writing simple, reusable code by following coding standards
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.
POSITION: BUSINESS DEVELOPMENT EXECUTIVE
Company Name: Inmakes Infotech Pvt Ltd
Location: Cochin
Job Type: Full-time, Permanent
Experience: 0 to 3 Years
Salary: From INR 12,000 to 20,000 Per Month
No. of vacancy: 10+
Candidates must need Tele calling experience.
EdTech and banking field sales experience is an added advantage.
Job Profile: Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App helps students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you exposure to the best of inside sales and direct sales. Please download BYJU’s Learning App to understand the magic of BYJU’s courses which have been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!
Applicant Trainee Program
Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
Have a keen interest and deep understanding of the Indian education sector.
Interested in mentoring and guiding students.
Having a knack for sales
Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2022)
Based on your profile, we would like to shortlist you for an Interview with us after a brief interaction amongst the following profiles.
Business Development Associate - Center Sales Associate, Inside Sales Associate
Sector: Sales
Locations: Across India
Working Days:6 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 4.5 Lakhs - 5.5 Lakhs per annum + Rs. 3 Lakhs per annum as Incentive Pay (Post Training)
During the Training program: 4-6 weeks
How to proceed: You can also fill the following form
https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform" target="_blank">https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform
Important Steps:
- Please be available on your registered mobile number during the date chosen by you for the interview. (Please let us know if there are changes in this phone number.)
- Result declaration will be done within 7 working days
- Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders
- At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
- At least 1 year of experience in Mobile automation (iOS and Android)
- Design, create and maintain Automated Test Scripts for the front end and back-end systems
- Enhance existing/create automation test frameworks
- Knowledge of pipeline execution
- Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications
- Knowledge of Jira, BDD Cucumber etc.
Responsibilities:
· Identify strong potential prospects and generate quality leads from designated target geographies.· Using different online research tools to extract the contact information of prospects.
· Handle the initial discussions and collect the strategic information about the prospects through cold calling, e-mailing LinkedIn, and other sources.
· Identify the decision-maker through different channels and ensuring the optimum conversion within a short span of time.
· Understand complex requirements of the prospects and bringing up the projects for the company.
· Continue prospect engagement and account management throughout the sales cycle until closure.
· Independently collaborate with the technical
· team for presentation with prospects.
Skill & Experience Required
· Good written and oral communication without MTI is a must
· Strong research and analytical skills.
· Proficient with international Call Centres with a minimum of 1-2 years of US & Australian IT project acquisition experience.
· Strong interpersonal skills, ability to handle the profiles independently and in a team.
Urgent Hiring Alert
Greetings From INFOX Technologies,
We are seeking a full time/Part time , React.JS Developer to join our team at INFOX Technologies.
Prefers Candidates Residing Kerala
Qualification: BCA,BSC,BTECH
Experience: min 1 Year
Interested candidates can share your resume..
Required Skills
- Proficiency in CS concepts such as Data Structures, Algorithms and Operating systems.
- More than 2 years of experience in a development Team with very good knowledge and hands-on experience using Java technologies.
- Knowledge of Java MVC Framework Spring MVC / Spring Boot.
- Good SQL and NoSQL skills
- Knowledge of/experience developing Web APIs using RESTFUL services.
- Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code - preferably Java.
Good to Have
- Strong object-oriented design skills, knowledge of design patterns, and an uncanny ability to design intuitive module and class-level interfaces.
- Participation in open source projects.
- Active involvement in solving problems on Github, Stackoverflow and similar other community groups
- Hands on experience on PubSub patterns such as Kafka / RMQ
- Experience with full life cycle development in any programming language on a Linux platform
Responsibilities and Duties
- You will translate high level business problems into scalable design and code.
- Create libraries & Utilities for larger consumption.
- Should understand and have knowledge on the application security practices/vulnerabilities.
- You will write performant, unit-tested code, develop object-oriented models and design data structure for new software projects taking systems aspects into account.






