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Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager
1. Developing new user-facing features using React.js
2. Ability to understand business requirements and translate them into technical requirements
3. Optimizing components for maximum performance across a vast array of web-capable devices and browsers
4. Build reusable code and libraries for future use
5. Work with backend engineers to build features and ship experiments
Skills Required :
1. Strong proficiency in JavaScript, ReactJS, Redux, redux-saga and ES6.
2. Konwledge with common front-end development tools such as Babel, Webpack, NPM, etc.
3. Familiarity with code versioning tools such as Git
4. Familiarity with RESTful APIs and Express js.
5. Ability to work in a fast-paced and deadline-oriented environment.
Responsibilities and duties
- Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
- Regularly produce various content types, including email, social media posts, blogs, and white papers
- Actively manage and promote our blog, and pitch articles to relevant third-party platforms
- Edit content produced by other members of the team
- Analyze content marketing metrics and makes changes as needed
- Collaborate with other departments to create innovative content ideas
Payfuture is a Fintech Company, a payment gateway connector formed in 2018. We specialize in offering local payments in emerging market countries spanning the Indian subcontinent, Africa, Southeast Asia and LATAM.
Payfuture lowers the barriers of entry and provides ease of market access for an eCommerce merchant’s future expansion. We are growing at a phenomenal speed and have offices in the UK, India, The Philippines and UAE.
Our Culture
We seek people who are highly capable and eager to take up new challenges. You must be motivated, enthusiastic, have an entrepreneurial mindset and possess the right temperament to handle challenging circumstances, with abilities to create novel solutions.
We believe in recognizing and rewarding talent with exceptional competencies and skills, and are building programmes to support their growth, development and career aspirations.
About the job
As a QA Test Lead, you will be responsible for leading the quality review of various applications, that includes creating test plans and strategy, test cases (in partnership with developers, business analysts and project managers) which are used to shape and verify code and check conformance to system requirements.
The role will define QA coding standards and frameworks, identify emerging technologies and evaluate their applicability to the organization’s business goals
As our QA Test Lead, you will have these main objectives:
• Design and develop test automation scripts
• Use test automation guidelines
• Research issues in software through testing
• As part of an Agile team, you will participate in all Agile ceremonies / activities and be accountable for the sprint deliverable(s)
• Support automating traceability of Stories, Acceptance Criteria and Test cases through the integration of CI and BDD frameworks and tools
• Design & build automation smoke, feature & regression tests
• Prepare Automation Test Plans for Service Level Tests, Integration Tests and UI tests, as needed
• Perform Performance and Security testing
You will be a good fit if you:
• Are aligned with our values of –
o Belief
o Transparency
o Accountability & Ownership
o Relentlessness
o Speed
• Hold a bachelor’s degree in Computer Science, IT or related scientific discipline with a minimum of 7+ years of relevant work experience
• Have prior experience of Automation with Selenium or any other tool
• Hold a good API testing experience (using POSTMAN/Swagger/SOAPUI etc)
• Have prior experience in performance testing and security testing
• Can use SQL queries for backend validations
• Are experienced with Test Driven Development - Junit, Selenium, etc
Job description :
The responsibilities of developers include writing code, designing solutions for applications, and improving functionality.
Creating top-quality applications.
Collaborating with front-end developers.
Ensuring that junior staff delivers according to standards.
Improving functionality.
Using the most updated and appropriate technologies.
Designing and building application layers.
Key skills: asp.net, C#,MVC, C++, Visual Studio, SQL
Responsibilities and Duties
• Develop high-quality software design and architecture.
• Achieve the timeline with quality delivery of assigned tasks.
• Able to do technical analysis and code review.
• Able to troubleshoot internal & production bugs.
• Coordinate and support to project co-ordinator/project manager.
• Development coding standards are achieved.
• Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.
• Adopt new technology in quick time.
• Implement Unit tests and Functional tests to ascertain highest quality of deliverables.
• Identify, prioritize and execute tasks in the software development life cycle.
• Understand business needs and know how to implement needs in the system to meet business needs.
• Able to create technical documents.
• Able to lead team members and plan team’s task.
• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Work in close partnership with cross-functional teams and management.
Qualifications
• Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.
• Critical thinker and creative mindset and the ability to approach a problem creatively.
• Ability to provide in-depth evaluation and analysis of unique complex technological issues. • A meticulous approach to work.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.
• Proven track record of successful and timely project delivery.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead others.
EXP:2+YRS
LOCATION: MUMBAI (HYBRID/REMOTE)
GOOD COMMUNICATION
Design, code, test, debug & document software account to the requirement
Develop, maintain, support programs as required
Analyze, diagnose, resolve errors in applications
Follow all standards/methodologies
Participate in requirements analysis
Looking For Rocket Singh, Who can Make us fly.
Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts.
Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.
Exp : 1 yr + Minimum.
Job Summary:
- To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
- To manage time and work flow and create effective client meeting plans.
- To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
- To set up and deliver sales presentations, product/service demonstrations on daily basis.
- Will be responsible for key client retention, per key client revenue optimization & renewals.
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
- Ensure High Class Service delivery to identified key clients.
- Closely monitoring of work in progress, customer complaints and accounts receivables.
- To ensure that all payments are collected as per the companies payment terms.
- Ensure adherence to sales processes and requirements.
- Achievement of monthly, quarterly & yearly business plan.
Knowledge:
Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Roles and Responsibilites:
- Designing and building mobile applications for Apple’s iOS platform.
- Collaborating with the design team to define app features.
- Ensuring quality and performance of the application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.






