11+ Agile coaching Jobs in Delhi, NCR and Gurgaon | Agile coaching Job openings in Delhi, NCR and Gurgaon

Nucleus Softwares: Senior Quality Lead

NOIDA

Job Role:

• Associate Manager  for Nucleus Product, Implementation,  Support and Services projects
• Sound Knowledge of Quality Management Processes and Software Development Lifecycle
• Experience in IT Organization
• Strong knowledge of industry best practices including Agile, CMMI, PMBOK, ISO, Six Sigma
• Strong knowledge of key areas of project management including  Schedule, Quality and Risk Management
• Strong insights about Quality Measurement Framework & Metrics
• Proven internal stakeholders management skills
• Strong verbal and written communication skill
• Proactive outlook and approach

Job Responsibilities:

Software Quality Assurance

• Liaison with business heads, program manager and team to maintain continuous process implementation and improvements
• Identify improvement areas and raise right alert at the right time
• Ensure timely reporting of metrics and dashboard
• Ensure information readiness for quick reference
• Consistently strong performance as a quality management professional
• Strong insight on Defect Prevention and Causal Analysis
• Assist and support business leaders in driving various Quality Management programs and initiatives

Desired for the Role:

• Qualification: MCA / M.Sc. Computer Science
• 7-12 years of experience, good insights of the prevailing Quality Management Standards
• Good Knowledge of Microsoft Office, Microsoft Project, JIRA, SVN, SharePoint
• Strong analytical skills and knowledge of analytical tools.
• Strong experience of planning and managing Audits and Reviews
• Team player with highly collaborative mind set
• Needs to be go getter, highly motivated professional

Future Career Progression:

Nucleus is well known for identifying, nurturing and promoting the internal talent and having long mutually rewarding associations with its performing associates.  Our focus programs helps our associates to continuously grow based on their capability, performance and career aspirations. 

Over coming years, this role can evolve, either in the area of SEPG and  Analytics

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

We seek a skilled and motivated Azure DevOps engineer to join our dynamic team. The ideal candidate will design, implement, and manage CI/CD pipelines, automate deployments, and optimize cloud infrastructure using Azure DevOps tools and services. You will collaborate closely with development and IT teams to ensure seamless integration and delivery of software solutions in a fast-paced environment.

Responsibilities:

• Design, implement, and manage CI/CD pipelines using Azure DevOps.
• Automate infrastructure provisioning and deployments using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Azure CLI.
• Monitor and optimize Azure environments to ensure high availability, performance, and security.
• Collaborate with development, QA, and IT teams to streamline the software development lifecycle (SDLC).
• Troubleshoot and resolve issues related to build, deployment, and infrastructure.
• Implement and manage version control systems, primarily using Git.
• Manage containerization and orchestration using tools like Docker and Kubernetes.
• Ensure compliance with industry standards and best practices for security, scalability, and reliability.

Job Role: Teamcenter Admin

• Teamcenter and CAD (NX) Configuration Management

• Advanced debugging and root-cause analysis beyond L2

• Code fixes and minor defect remediation

• AWS knowledge, which is foundational to our Teamcenter architecture

• Experience supporting weekend and holiday code deployments

• Operational administration (break/fix, handle ticket escalations, problem management

• Support for project activities

• Deployment and code release support

• Hypercare support following deployment, which is expected to onboard approximately 1,000+ additional users

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

Position: Dot net Developer (.net Core, Angular)

Location: Noida Extension

Experience: 5-15 year

Salary: Negotiable

Industry: IT (Fintech development)

Qualification: B.Tech/ BCA/ MCA

candidate prefer from fintech development.

Job Requirements:

·         experience with API development, Rest API and Web socket

·         Proven experience in software and application development, preferably as a .NET Developer

·         Experience in working with SQL Server, .net core, ASP.NET framework and architectural patterns such as MVC

·         Good understanding in Web API/Rest API

·         Good at HTML, CSS3, jQuery and Java Script/Typescript

·         Ability to take quick decisions while working in a fast-paced environment

·         Strong understanding of Agile methodologies.

Responsibilities and Duties:

·         Develop software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas, following the software development lifecycle

·         Ensure high-level performance and responsiveness of all the .NET applications.

·         Solid understanding of the data structure & algorithms.

·         Prepare and install solutions by determining and designing system specifications, standards and programming

·         Provide information by collecting, analyzing and summarizing development and service issues

·         Understand business needs and know how to create the tools to manage them

·         Production quality code is must to have better performance of the application.

·         Should think out of the box and research on to adapt optimized technical solutions.

Mail updated resume with below details- 

Current ctc-

Expected ctc-

Notice period-

Current location-

Email- jobs [at] glansolutions [dot] com

Satish- 8 8 5 1 O 1 8 1 6 2

Website: www.glansolutions.com

In today’s highly competitive education industry, our client is an Edtech platform which focuses on connecting students to colleges and universities from across geographies by providing various education-based products and services which include B2C offerings such as exploring colleges, exams etc., free counselling by experts, education loan, online coaching classes etc. and B2B offerings include admission/activity tracker, marketing services for higher education institutions, content management system etc.

Founded in 2015, our client is headquartered in Gurugram and has raised a total of $40 Mn in funding over 5 rounds.

As a Academic Counselor, you will be responsible for providing counselling to all our customers.

What you will do:

• Resume building and Profile enhancement
• Goal setting
• Selecting schools – Tentative and Final Shortlists
• Networking
• Essays structure and writing – Editing Services
• Recommendation advice – Admit Decisions and School Selection
• Preparing for interviews and mock
• Waitlist advice
• Visa Preparation and document checklist review

Desired Candidate Profile

• Proven track record of admits to universities in USA, UK, Australia, Ireland (Any one destination)
• Ability to manage over 250 students in a calendar year
• Ability to convert enrolled students for Visas to partner institutions

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Developing UI mockups and prototypes that clearly illustrate how sites and apps function and look like
• Creating original graphic designs (e.g. images, sketches, tables, etc)
• Identifying and troubleshooting UX problems (e.g. responsiveness)
• Adhering to style standards on fonts, colors, and images
• Creating attention-grabbing designs aimed at multiple target audiences B2C

Desired Candidate Profile

• Minimum 3 years of experience as a UI/UX designer
• Character making and image solving capabilities
• Proficiency in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Knowledge of UI/UX of responsive websites
• Portfolio of design projects