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Description
SRE Engineer
Role Overview
As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.
Responsibilities and Deliverables
• Manage, monitor, and maintain highly available systems (Windows and Linux)
• Analyze metrics and trends to ensure rapid scalability.
• Address routine service requests while identifying ways to automate and simplify.
• Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.
• Maintain data backups and disaster recovery plans.
• Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.
• Adhere to security best practices through all stages of the software development lifecycle
• Follow and champion ITIL best practices and standards.
• Become a resource for emerging and existing cloud technologies with a focus on AWS.
Organizational Alignment
• Reports to the Senior SRE Manager
• This role involves close collaboration with DevOps, DBA, and security teams.
Technical Proficiencies
• Hands-on experience with AWS is a must-have.
• Proficiency analyzing application, IIS, system, security logs and CloudTrail events
• Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus
• Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.
• Experience maintaining and administering Windows, Linux, and Kubernetes.
• Experience in automation using scripting languages such as Bash, PowerShell, or Python.
• Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.
• Experience with SQL Server database maintenance and administration is preferred.
• Good Understanding of networking (VNET, subnet, private link, VNET peering).
• Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps,
Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure
Experience
• 7+ years of experience in SRE or System Administration role
• Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)
• 3+ years of experience working with cloud technologies including AWS, Azure.
• 1+ years of experience working with container technology including Docker and Kubernetes.
• Comfortable using Scrum, Kanban, or Lean methodologies.
Education
• Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent
experience.
Additional Job Details:
• Working hours: 2:00 PM / 3:00 PM to 11:30 PM IST
• Interview process: 3 technical rounds
• Work model: 3 days’ work from office
Job Summary:
We are hiring a Data Scientist – Gen AI with hands-on experience in developing Agentic AI applications using frameworks like LangChain, LangGraph, Semantic Kernel, or Microsoft Copilot. The ideal candidate will be proficient in Python, LLMs, and prompt engineering techniques such as RAG and Chain-of-Thought prompting.
Key Responsibilities:
- Build and deploy Agent AI applications using LLM frameworks.
- Apply advanced prompt engineering (Zero-Shot, Few-Shot, CoT).
- Integrate Retrieval-Augmented Generation (RAG).
- Develop scalable solutions in Python using NumPy, Pandas, TensorFlow/PyTorch.
- Collaborate with teams to deliver business-aligned Gen AI solutions.
Must-Have Skills:
- Experience with LangChain, LangGraph, or similar (priority given).
- Strong understanding of LLMs, RAG, and prompt engineering.
- Proficiency in Python and relevant ML libraries.
Nice-to-Have:
- Wrapper API development for LLMs.
- REST API integration within Agentic workflows.
Qualifications:
- Bachelor’s/Master’s in CS, Data Science, AI, or related.
- 4–7 years in AI/ML/Data Science, with 1–2 years in Gen AI/LLMs.
Responsibilities will include
- To be a part of a highly motivated, young, and energetic product development Team.
- You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
- Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle.
- Assisting with mentoring junior team members, code reviews.
- To ensure code is clean, effective, simple, and follows coding standards.
- To advise, recommend, and justify critical architecture decisions to management..
Minimum Qualifications
- Minimum 5+ years of experience in IT programming.
- You have strong debugging, problem-solving, and analytical skills.
- Strong sense of writing quality code.
- Passion for developing highly scalable systems.
- You are quick, resourceful, flexible, and an excellent collaborator.
- Hands-on technical designing, coding, and implementing product features.
- Strong experience in OOPS and MVC frameworks in PHP.
- Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL).
- Demonstrated ability to incorporate beneficial software design patterns.
- Basic understanding of front-end technologies (JavaScript, Ajax, etc.).
- Experience participating in agile and fast-paced software development methodologies.
- Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions.
- Train members on code development, optimization, and debugging techniques.
- Can do best code reviews in a team.
- Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources.
- Ability to work independently in all phases of software development.
Skills You'll Need
- At least 3 years of C++ programming experience in a Linux environment.
- Strong understanding of computer systems e.g. operating systems, networks, performance optimization, etc
- Experience in Object-Oriented design and multi threaded programming
- Experience in creating/supporting cross-platform multi threaded applications
- Strong analytical and problem solving skills
- Ideally some experience in developing low latency systems
- Experience with trading or execution systems preferred
- Bachelor's degree in Computer Science or Computer Engineering or related field
- Reliable and predictable availability
Ideally in Mumbai Metro Area but open to anywhere for the right candidate.
The ideal candidate possesses a passion for writing and innovative ability to create successful marketing campaigns and aid in creating company growth.
Key Responsibilities
You will be responsible for:
- Writing mesmerizing content, like game questions, titles, messages, etc.
- Copywriting.
- Writing blogs and articles.
- Thorough research on industry-related topics and generating ideas for content.
- Proofreading the blog articles, game content, and content-related thing.
- Working on the website admin, therefore, he/she should be familiar with WordPress or similar software.
- Working on game admin and updating the content to it.
- Creating event content and engaging content for social media.
- Making the existing game content more interesting and entertaining.
- Working on Upwork for hiring freelancers for content-related jobs.
- Have basic knowledge of SEO.
- Knows MS Word and MS Excel in particular.
- Working as a think tank to make our games, gaming content, and user experience better.
- Working closely with the marketing and testing team.
Qualifications:
0-6 months of proven experience as a Content Writer
Preferably a graduate in English Literature/ Mass Communication
Other Details:
Job Type: Work from Office; 5 days a week; 10:00 a.m. to 7:00 p.m.
Compensation: 2-2.5 LPA
Role Type: Full-time
Location – Noida Sector-62
- Working to refactor clients existing Laravel & VueJS apps
- Building and improving APIs for mobile, browser, blockchain, and game-engine clients
- Writing maintainable code that is secure and performant
- Proactive problem solver who is keen to contribute to the team’s success and optimize existing software and processes.
What you need to have:
- 4+ years of full-stack development experience
- Expert level in Laravel (PHP7+)
- Experience with VueJS, CSS, and front-end development
- Proficiency with SQL
- Experience using the Git Version Control System (VCS)
- Experience with testing
- Familiar with the latest Laravel features
- Proficient in English, written and spoken
- Team player that thrives in a collaborative environment
- Experience in DevOps, Amazon AWS, Docker, and/or Linux
- Experience in blockchain and/or Ethereum smart contracts
- Experience in Rust is a plus but not Mandatory
- Experience in GraphQLLaravel (PHP7+)
Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.
Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.
What's more, we are poised for scale and growth, which is why we need more talent like yourself.
We believe in:
- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
The Opportunity:
Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:
- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation
You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.
Our ideal candidate is confident, can communicate clearly, and has a passion for sales.
Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.
Responsibilities:
- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.
Requirements
Skills & Experience:
- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.
Personality traits:
- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
What will a typical quarter look like?
- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.
What will make you successful in this role?
- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.
How will we set you up for success in this role?
- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.
Why should you join Tars?
SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.
Benefits
This is what our team members enjoy the most about Tars:
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.
If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!





