11+ BMC Remedy Jobs in Delhi, NCR and Gurgaon | BMC Remedy Job openings in Delhi, NCR and Gurgaon

Position: BMC Helix Consultant (ITSM, DWP & Discovery)

Experience: 5–8 Years

Location: PAN India

Notice Period: 0-15 days

We are looking for an experienced BMC Helix Consultant with strong expertise in Helix ITSM, Digital Workplace (DWP), Discovery, CMDB, and platform integrations.

The ideal candidate should have hands-on experience in troubleshooting complex platform issues, implementing integrations, optimizing service catalog workflows, and supporting enterprise ITSM environments.

Key Responsibilities:

• Configure, customize, and support BMC Helix ITSM solutions.

• Build and optimize Digital Workplace (DWP) service catalog items and workflows.

• Troubleshoot and resolve complex issues related to performance, integrations, CMDB, and Discovery.

• Design and support integrations using REST APIs and web services.

• Work with CMDB normalization and reconciliation processes.

• Support Discovery integrations and ensure accurate CI data synchronization.

• Develop automated approval workflows and service fulfillment processes.

• Participate in platform upgrades, patching, testing, and production readiness activities.

• Collaborate with cross-functional teams and stakeholders to deliver business requirements.

Required Skills:

• 5–8 years of experience in BMC Helix / Remedy platform.

• Strong experience in Helix ITSM modules.

• Hands-on experience with Digital Workplace (DWP).

• Experience with BMC Discovery and CMDB.

• Knowledge of REST APIs and third-party integrations.

• Understanding of Incident, Change, Problem, and Service Request Management.

• Strong troubleshooting and root cause analysis skills.

• Excellent communication and stakeholder management skills.

Preferred Skills:

• Smart IT exposure.

• Identity management or SSO integrations.

• Experience supporting enterprise-scale ITSM environments.

If you are passionate about BMC technologies and looking to work on large-scale enterprise ITSM initiatives, we would love to connect with you.

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager / Publisher Operations professional in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing top publisher accounts or supply-side relationships; specifically publisher-side technical account handling
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Proven experience in technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 5) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

• Expertise in designing and implementing enterprise scale database (OLTP) and Data warehouse solutions.
• Hands on experience in implementing Azure SQL Database, Azure SQL Date warehouse (Azure Synapse Analytics) and big data processing using Azure Databricks and Azure HD Insight.
• Expert in writing T-SQL programming for complex stored procedures, functions, views and query optimization.
• Should be aware of Database development for both on-premise and SAAS Applications using SQL Server and PostgreSQL.
• Experience in ETL and ELT implementations using Azure Data Factory V2 and SSIS.
• Experience and expertise in building machine learning models using Logistic and linear regression, Decision tree  and Random forest Algorithms.
• PolyBase queries for exporting and importing data into Azure Data Lake.
• Building data models both tabular and multidimensional using SQL Server data tools.
• Writing data preparation, cleaning and processing steps using Python, SCALA, and R.
• Programming experience using python libraries NumPy, Pandas and Matplotlib.
• Implementing NOSQL databases and writing queries using cypher.
• Designing end user visualizations using Power BI, QlikView and Tableau.
• Experience working with all versions of SQL Server 2005/2008/2008R2/2012/2014/2016/2017/2019
• Experience using the expression languages MDX and DAX.
• Experience in migrating on-premise SQL server database to Microsoft Azure.
• Hands on experience in using Azure blob storage, Azure Data Lake Storage Gen1 and Azure Data Lake Storage Gen2.
• Performance tuning complex SQL queries, hands on experience using SQL Extended events.
• Data modeling using Power BI for Adhoc reporting.
• Raw data load automation using T-SQL and SSIS
• Expert in migrating existing on-premise database to SQL Azure.
• Experience in using U-SQL for Azure Data Lake Analytics.
• Hands on experience in generating SSRS reports using MDX.
• Experience in designing predictive models using Python and SQL Server.
• Developing machine learning models using Azure Databricks and SQL Server

Description:

Analytical Engineer with strong Data Analyst and Data Modelling expertise required to translate business requirements into structured, analytics-ready datasets. Must have experience in Data Vault 2.0 / dimensional modelling and advanced SQL for data transformation and analysis. Role focuses on data profiling, validation, and delivery of trusted data for reporting and analytics. Experience with Azure/Databricks and enterprise data environments preferred. Strong stakeholder engagement and ability to bridge business and technical data requirements essential.

Must Have Skills

• Data Analysis
• Data Governance
• Data Modeling tool

Nice to Have Skills

• Business writing skills
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge

Job Type: Full-Time

Job Description:

• Should have basic experience on animation principles.
• Good understanding of aesthetics and animated canvas.
• Able to understand project requirement and handle projects independently.
• Create and Edit Videos for all projects and use motion for the created videos
• Strong learning capability.
• Having a good knowledge of Excel tools
• Framework experience would be beneficial.
• Should be comfortable to work with the team.
• Strong expertise in Motion Graphics, with a blend of creative visualization, modern design, and typography.
• Proficiency in handling DSLR cameras for internal photo/video shoots and enhancing footage with effects and elements to produce high-quality videos.
• Basic knowledge of UI design is a plus, as it may be required for certain UI-related tasks and team collaboration.
•  

Skills required:

• Demonstrated experience in a graphic and motion design position.
• A strong portfolio that highlights one's creativity and attention to detail.
• Excellent time-management and communication abilities.
• Knowledge of Figma, Adobe Premiere, Adobe Illustrator, Adobe Photoshop and Blender 3D is a plus.
• Basic Knowledge of Lottie - web animation will be considered an added advantage.

About Web Infomatrix

Web Infomatrix is a fast-growing digital marketing agency specializing in SEO, AI-powered search optimization, performance marketing, web solutions, and online brand growth strategies. We help businesses improve their online visibility, generate qualified leads, and achieve measurable digital success through data-driven marketing solutions.

Our team works with the latest AI-based SEO technologies, advanced search optimization methods, and performance-focused marketing strategies to deliver impactful results across industries.

Internship Role

We are hiring enthusiastic and motivated candidates for a Full-Time, On-Site AI-Based SEO Internship at our West Delhi office.

As an SEO Intern, you will gain practical exposure to modern SEO strategies, AI-powered optimization techniques, and advanced search engine marketing practices while working on real client projects.

Key Responsibilities

-Conduct keyword research and competitor analysis

-Perform technical and on-page SEO audits

-Implement on-page SEO optimization strategies

-Work on link-building and off-page SEO campaigns

-Analyze website traffic and web analytics reports

-Optimize content using AEO (Answer Engine Optimization), GEO (Generative Engine Optimization), and AIO strategies

-Use AI-powered SEO tools for performance improvement and automation

-Collaborate with the SEO and content team to improve website rankings and visibility

Required Skills & Qualifications

-Basic understanding of SEO and digital marketing concepts

-Knowledge of keyword research and on-page optimization

-Familiarity with SEO audit tools and web analytics

-Understanding of link-building strategies

-Interest in AI-based SEO tools and automation

-Strong analytical and problem-solving abilities

-Good written and verbal communication skills

-Ability to work effectively in a team environment

-Pursuing or completed a degree in Digital Marketing, Marketing, IT, or a related field

Location

B-68, 40 Feet Rd, Market, Chanakya Place, New Delhi, Delhi – 110059

• FRONT-END iOS development in SWIFT (preferable), OBJECTIVE C using AGILE METHODOLOGY to design, develop, debug and deploy iOS Mobile applications with modern architectural practices
• Cross-functioning with our product development team wherein you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use UI for our customers around the world
• Follow the coding guideline standards to ensure a bug free code as per industry norms.
• Complete unit testing of the code before sending it for review
• Participate in the complete agile software delivery cycle, including development, testing, troubleshooting etc.
• Participate in process improvement program to improve the overall quality of the delivery process.
• This role offers good exposure in E-COMMERCE SEGMENT with HIGHLY SCALABLE design solutions
• Min of 3 years of relevant experience in iOS app development is a must, preferably in e-commerce vertical

• Proven knowledge of iOS SDK and development on X-CODE IDE using SWIFT (preferable), knowledge of OBJECTIVE C, JAVA will be an added advantage
• Responsive Front End Designs with adaptability to various screen sizes
• Familiarity with REST web services and RESTful APIs. Knowledge of SOAP would be an added advantage
• iOS UI design principles, patterns, and best practices, preferably MVC, MVVM & MVP
• Good knowledge of SQLite, JS/JQuery for database management
• Proficiency in code versioning tools/Source Code Repositories like GIT, SVN
• Experience with offline storage, threading (AJAX), and performance tuning
• Agile/Scrum methodology using JIRA or any agile tool
• Exposure to security protocols for code, data and system
• Knowledge of the open-source iOS ecosystem, OOPs and the libraries
• A knack for benchmarking and optimization
• Familiarity with continuous integration

• Self-learner with passion for learning new technologies along with a creative problem-solving approach
• Strong communication skills (verbal & written)
• Should be adaptable to new ideas and have an out of box thinking approach
• Effective interpersonal communication skills in a highly collaborative team environment

• 3-5 years of relevant experience
• B.E/ B. Tech/ M. Tech in Computer Science/ Electronics Communication/ IT engineering
• M.Sc. (Computer Science or IT)/ MCA from a reputable institute
• Good communication in written and spoken English

We are looking to hire Java developers who can help us in our mission to transform ideas into applications. Our cross-functional team of motivated, skilled and experienced software engineers and designers, help the clients unlock the business values of their enterprises in a time-bound and cost-effective manner. True to our team you would be working on high-impact projects and making a dent in the Service industry on a daily basis. 

Skills :

• Excellent Communication Skills
• 4-6 years of experience in Java8 Development.
• V yAPI, Spring Boot/MVC, Spring Security
• Hibernate, JPA, MySQL/POSTGRES, Jenkins, Git
• Experience of developing high-performance and scalable web applications and APIs using frameworks such as Spring Boot/MVC, Spring Security, Hibernate, and JPA.
• Hands-on Experience of Version control(Git), MYSQL/POSTGRES, Jenkins, etc.