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Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Responsibilities :

●     Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

●     Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

●     Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

●     Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

●     Optimising applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability.

●     Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

●     Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organisation.

●     Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

●     Strong experience in Python and server-side development frameworks such as Flask or Django.

●     Experience in building RESTful APIs, web services, and microservices architectures.

●     Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

●     Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

●     Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

●     Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! https://www.happyfox.com/

We’re looking for a Senior Backend Engineer to join our engineering team to help build and maintain our growing list of products. You should have prior experience being responsible for building sufficiently complex features by yourself.

Responsibilities: 

• Implement product features by writing clean, robust, reusable code with tests
• Conduct peer reviews to keep the codebase a great environment to work on
• Collaborate with Product Managers, Designers and Engineers to deliver high-quality features
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• 5+ years of professional work experience
• Proficiency in backend programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency in writing highly performant and scalable code
• Experience in building REST APIs and a good understanding of best practices around building APIs
• Good communication skills with an ability to articulate your views
• Excellent analytical and problem-solving skills

What you need to have:

ROR :: JD

Immediate Joiner

• Having experience on Ruby on Rails.
• Strong SQL skills with MySQL or PostgreSQL
• Knowledge on MongoDB an advantage.
• Experience with TDD (test driven development) or RSpec.
• Having experience on REST/API.
• JRuby experience is an advantage
• Knowledge on Exilir and functional programming a plus and JRuby is an advantage.
• Experience using Git productively in a team environment.
• Experience into Amazon web services
• Knowledge on Jenkins is an advantage.
• Knowledge on Docker.
• Excellent analytical and problem-solving skills

Good to have:

API Integrations with UI Layer