11+ Customer Retention Jobs in Kochi (Cochin) | Customer Retention Job openings in Kochi (Cochin)

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

Job Summary

We are looking for a skilled Data Engineer with 4+ years of experience in Python, SQL, and Power BI. The candidate will be responsible for building and maintaining data pipelines, transforming and analyzing data, and developing dashboards to support business decision-making.

Key Responsibilities

• Design, develop, and maintain scalable ETL/ELT data pipelines.
• Extract, transform, and load data from multiple sources using Python and SQL.
• Develop and optimize complex SQL queries, stored procedures, and database objects.
• Create interactive dashboards and reports using Power BI.
• Ensure data quality, integrity, and consistency across systems.
• Collaborate with business stakeholders to gather reporting and analytics requirements.
• Monitor and troubleshoot data pipeline and reporting issues.
• Perform data validation, testing, and performance tuning.
• Document data processes, workflows, and technical specifications.

Required Skills

• 4+ years of experience in Data Engineering or related roles.
• Strong proficiency in Python (Pandas, NumPy, ETL scripting).
• Strong hands-on experience with SQL (query optimization, joins, stored procedures).
• Experience with Power BI (DAX, Power Query, dashboard development).
• Knowledge of ETL/ELT processes and data warehousing concepts.
• Experience working with relational databases such as SQL Server, PostgreSQL, MySQL, or Oracle.
• Understanding of data modeling and database design principles.
• Experience with version control tools such as Git.

Preferred Skills

• Experience with cloud platforms such as Azure, AWS, or GCP.
• Knowledge of data integration tools like Azure Data Factory, SSIS, Airflow, or Informatica.
• Familiarity with Databricks, Spark, or big data technologies.
• Understanding of CI/CD and DevOps practices.
• Experience with REST APIs and data integration.

Are you passionate about fashion, trends, and helping people look and feel their best? We're looking for a Fashion Consultant for one of our Fashion Merchandise Brand

Job Title: Fashion Consultant

Location: Kochi ( Cochin)

Experience : 0 to 4 years

Freshers with good fashion styling sense from any background can apply.

Department: Styling / Retail / Merchandising

Reports To: Store Manager / Creative Director / Brand Head

Job Type: Full-Time ( 6 days working)

Job Responsibility :

We are looking for a stylish, customer-focused, and trend-savvy Fashion Consultant to join our team. You'll play a key role in elevating the customer experience by offering personalized style advice, curating looks, and guiding product choices based on current trends and individual client needs. The ideal candidate has a strong eye for fashion, excellent communication skills, and the ability to translate trends into wearable, brand-aligned looks.

Interested candidates can share your profile immediately

JOB DETAILS:

Job Role: Lead I - Software Engineering - Java, Spring Boot, Microservices

Industry: Global digital transformation solutions provider

Work Mode: 3 days in office, Hybrid model. 

Salary: Best in Industry

Experience: 5-7 years

Location: Trivandrum, Kochi, Thiruvananthapuram

Job Description

Job Title: Senior Java Developer Experience: 5+ years

Job Summary: We are looking for a Senior Java Developer with strong experience in Spring Boot and Microservices to work on high-performance applications for a leading financial services client. The ideal candidate will have deep expertise in Java backend development, cloud (preferably GCP), and strong problem-solving abilities.

Key Responsibilities:

• Develop and maintain Java-based microservices using Spring Boot

• Collaborate with Product Owners and teams to gather and review requirements

• Participate in design reviews, code reviews, and unit testing

• Ensure application performance, scalability, and security

• Contribute to solution architecture and design documentation

• Support Agile development processes including daily stand-ups and sprint planning

• Mentor junior developers and lead small modules or features

Required Skills:

• Java, Spring Boot, Microservices architecture

• GCP (or other cloud platforms like AWS)

• REST/SOAP APIs, Hibernate, SQL, Tomcat

• CI/CD tools: Jenkins, Bitbucket

• Agile methodologies (Scrum/Kanban)

• Unit testing (JUnit), debugging and troubleshooting

• Good communication and team leadership skills

Preferred Skills:

• Frontend familiarity (Angular, AJAX)

• Experience with API documentation tools (Swagger)

• Understanding of design patterns and UML

• Exposure to Confluence, Jira

Must-Haves

Java/J2EE (5+ years), Spring/Spring Boot (5+ years), Microservices (5+ years), AWS/GCP/Azure (mandatory), CI/CD (Jenkins, SonarQube, Git)

Mandatory Skills Required: Strong proficiency in Java, spring boot, microservices, GCP/AWS.

Experience Required: Minimum 5+ years of relevant experience

Java, Spring Boot, Microservices architecture

GCP (or other cloud platforms like AWS)

REST/SOAP APIs, Hibernate, SQL, Tomcat

CI/CD tools: Jenkins, Bitbucket

Agile methodologies (Scrum/Kanban)

Unit testing (JUnit), debugging and troubleshooting

Good communication and team leadership skills

Notice period - 0 to 15 days only (Immediate or candidates who are serving notice period and who can join by Feb)

Job stability is mandatory

Location: Trivandrum, Kochi

Virtual Interview: 31st Jan-Saturday

Nice to Haves

Frontend familiarity (Angular, AJAX)

Experience with API documentation tools (Swagger)

Understanding of design patterns and UML

Exposure to Confluence, Jira

JOB DETAILS:

* Job Title: Specialist I - DevOps Engineering

* Industry: Global Digital Transformation Solutions Provider

* Salary: Best in Industry

* Experience: 7-10 years

* Location: Bengaluru (Bangalore), Chennai, Hyderabad, Kochi (Cochin), Noida, Pune, Thiruvananthapuram

Job Description

Job Summary:

As a DevOps Engineer focused on Perforce to GitHub migration, you will be responsible for executing seamless and large-scale source control migrations. You must be proficient with GitHub Enterprise and Perforce, possess strong scripting skills (Python/Shell), and have a deep understanding of version control concepts.

The ideal candidate is a self-starter, a problem-solver, and thrives on challenges while ensuring smooth transitions with minimal disruption to development workflows.

Key Responsibilities:

• Analyze and prepare Perforce repositories — clean workspaces, merge streams, and remove unnecessary files.
• Handle large files efficiently using Git Large File Storage (LFS) for files exceeding GitHub’s 100MB size limit.
• Use git-p4 fusion (Python-based tool) to clone and migrate Perforce repositories incrementally, ensuring data integrity.
• Define migration scope — determine how much history to migrate and plan the repository structure.
• Manage branch renaming and repository organization for optimized post-migration workflows.
• Collaborate with development teams to determine migration points and finalize migration strategies.
• Troubleshoot issues related to file sizes, Python compatibility, network connectivity, or permissions during migration.

Required Qualifications:

• Strong knowledge of Git/GitHub and preferably Perforce (Helix Core) — understanding of differences, workflows, and integrations.
• Hands-on experience with P4-Fusion.
• Familiarity with cloud platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes).
• Proficiency in migration tools such as git-p4 fusion — installation, configuration, and troubleshooting.
• Ability to identify and manage large files using Git LFS to meet GitHub repository size limits.
• Strong scripting skills in Python and Shell for automating migration and restructuring tasks.
• Experience in planning and executing source control migrations — defining scope, branch mapping, history retention, and permission translation.
• Familiarity with CI/CD pipeline integration to validate workflows post-migration.
• Understanding of source code management (SCM) best practices, including version history and repository organization in GitHub.
• Excellent communication and collaboration skills for cross-team coordination and migration planning.
• Proven practical experience in repository migration, large file management, and history preservation during Perforce to GitHub transitions.

Skills: Github, Kubernetes, Perforce, Perforce (Helix Core), Devops Tools

Must-Haves

Git/GitHub (advanced), Perforce (Helix Core) (advanced), Python/Shell scripting (strong), P4-Fusion (hands-on experience), Git LFS (proficient)

We are looking for a highly skilled Senior .NET Developer / Team Lead to drive backend development, mentor engineering teams, and deliver scalable enterprise-grade applications. The ideal candidate should have strong expertise in .NET Core, microservices, REST APIs, and cloud-native application development, along with hands-on team leadership experience.

Key Responsibilities

Mentor and guide a team of .NET developers while ensuring high coding standards and best practices.

Drive architectural discussions, design reviews, and code reviews.

Develop scalable and high-performance backend services using .NET Core / ASP.NET Core.

Design and implement RESTful APIs and microservices-based solutions.

Ensure application security, performance optimization, and clean architecture principles.

Collaborate with Product Owners, QA, DevOps, and UI/UX teams for successful project execution.

Convert business requirements into technical specifications and development tasks.

Participate in sprint planning, retrospectives, and Agile ceremonies.

Troubleshoot and resolve complex technical issues across the application stack.

Manage timelines, deliverables, risks, and dependencies effectively.

Promote continuous improvement, innovation, and engineering excellence within the team.

Required Skills & Experience

5–7 years of software development experience with 1–2 years in a Team Lead role.

Strong expertise in:

.NET Core / ASP.NET Core

Entity Framework Core

REST API Development

Microservices Architecture

Experience with:

SQL Server / PostgreSQL

CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)

Cloud Platforms (Azure / AWS)

Docker & Kubernetes

Strong understanding of:

SOLID Principles

Design Patterns

Clean Architecture

Excellent problem-solving, analytical, communication, and leadership skills.

Educational Qualification

Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field.

Equivalent practical experience will also be considered.

Preferred Candidate Profile

Experience working in Agile/Scrum environments.

Ability to manage teams and drive technical decision-making.

Passion for scalable system design and backend optimization.

Manual Tester with Crew Domain Knowledge

Skill Set/Experience

1.   •       Experience: 5–12 Years

2.   •       Locations: Chennai, Bangalore, Trivandrum, Cochin

3.   •       Notice Period: Immediate to <30 days

1. Very good understanding of airline Crew and Ops business processes
2. Experience in UAT and SIT testing including on-site customer interactions (added advantage).
3. Strong business/testing skills – Use case review, Test case creation (Interface, Functional and UAT and End to End ) , review and execution
4. Basic knowledge of SQL, UNIX
5. Experience in API/Interfaces testing
6. Experience with any of the defect tracking systems.
7. Exposure in using selenium Test Automation tool is added advantage

Job Title: Accounts Executive

Location: Kochi

Salary: ₹20,000–₹23,000/month

Requirements:

• Male candidate with minimum 1 year of accounting experience
• Proficient in Tally and basic accounting principles
• Knowledge of GST filing preferred
• Strong attention to detail and accuracy

Responsibilities:

• Handle day-to-day accounting entries and reconciliations
• Assist in GST returns and financial reports
• Support month-end and year-end financial processes
• 
  

Our client is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking & Portfolio Management Services. 

Candidate shall be responsible for:

• Relationship management focusing on acquiring and nurturing mid-sized & large Corporates.

• Own the overall sales strategy on lead management, team & targets for your region focusing profitability and market share.

• Strong network across C-level executives of large & mid-sized corporates. • Build the overall sales playbook, training and recruit a sales team to grow quickly across the region.

• Design value proposition/ client acquisition pitches and knack of closing deals efficiently 

• Update and educate oneself continuously on happenings in marketplace, local environment, opportunities etc. which have direct bearing on local operations. • Ensure all necessary knowledge enhancement efforts (including certifications wherever applicable). 

• Good networking with the Insurance Companies / TPAs & other key stake holder relevant to insurance broking arena.

Requirements

Qualification: MBA (Finance / Marketing) or equivalent degree from Tier I & II campus.

Experience: 6 to 10 years of exp in General Insurance Broking / Sales mainly into relationship management.

Other Requirement: 

• Superior technical skills required to understand and propose products or solutions by focusing on client requirements.

• Demonstrated ability to manage multiple stakeholders, communicate effectively with executives and balance competing priorities.

• Strategic thinker with excellent communication skills and attention to detail, as well as having the ability to communicate complex details simply.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community.
Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

Job role: 

We’re on the lookout for a Human Resources Manager to own the entire HR activities across the company - everything from recruiting and onboarding to performance management and compensation. The role will involve working, side-by-side, the key business stakeholders to foster a positive environment and make sure the company’s mission and goals are effectively implemented and respected.

Responsibilities:

• Responsible for talent acquisition; employee relations consultation; policy interpretation and application, change management; performance and compensation management; and talent management for business in all the geographies
• Work closely with the Operations team - Distribution Centre & Hubs and  deliver based on the business objectives of the respective geography to meet the HR objectives.
• Ensure Labor Law related compliance across the location with reference to all applicable Labor Laws.  
• Partners with Payroll; HRIS; and Employee benefit functions as required to facilitate smooth functioning
• Drive Employee engagement programs across the locations to enhance productivity and morale building.
• Effective Manpower Planning strategies for present and future requirements across geographies
• Design and implement programs to improve morale and relationships
• Provide counseling for relationship management including dispute resolution and team building
• Prepare periodic reports for management with recommendations and trends
• Provide expertise and offer advice to employees in areas like career planning, employee relationships, strategic development etc.

Requirements:

• 5+ years of experience working as a HR manager or in a similar position preferred
• Experience of working in a manufacturing/retail, intensive operations centric, high turnover multi locations organization set up with diverse workforce like Retail, Ecommerce, Logistics, Manufacturing, Construction, Health care, Consumer facing industries.
• Proven experience developing and executing strategies designed to improve employee morale
• In-depth knowledge and understanding of local and federal laws and HR best practices
• Strong business focus and ability to build trust across all levels in the organization.
• Proven experience developing and implementing solutions to highly complex ambiguous situations that call for ingenuity and creativity
• Open to travel.
• Excellent written and verbal communication skills; strong interpersonal communications skills
• Knowledge of Malayalam essential.