11+ Customer Retention Jobs in Kochi (Cochin) | Customer Retention Job openings in Kochi (Cochin)

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

Job Details

- Job Title: Lead I - Software Engineering - Java, Spring Boot, Microservices

- Industry: Global digital transformation solutions provider

- Domain - Information technology (IT)

- Experience Required: 5-7 years

- Employment Type: Full Time

- Job Location: Trivandrum, Chennai, Kochi, Thiruvananthapuram

- CTC Range: Best in Industry

Job Description

Job Title: Senior Java Developer Experience: 5+ years

Job Summary:

We are looking for a Senior Java Developer with strong experience in Spring Boot and Microservices to work on high-performance applications for a leading financial services client. The ideal candidate will have deep expertise in Java backend development, cloud (preferably GCP), and strong problem-solving abilities.

Key Responsibilities:

• Develop and maintain Java-based microservices using Spring Boot

• Collaborate with Product Owners and teams to gather and review requirements

• Participate in design reviews, code reviews, and unit testing

• Ensure application performance, scalability, and security

• Contribute to solution architecture and design documentation

• Support Agile development processes including daily stand-ups and sprint planning

• Mentor junior developers and lead small modules or features

Required Skills:

• Java, Spring Boot, Microservices architecture

• GCP (or other cloud platforms like AWS)

• REST/SOAP APIs, Hibernate, SQL, Tomcat

• CI/CD tools: Jenkins, Bitbucket

• Agile methodologies (Scrum/Kanban)

• Unit testing (JUnit), debugging and troubleshooting

• Good communication and team leadership skills

Preferred Skills:

• Frontend familiarity (Angular, AJAX)

• Experience with API documentation tools (Swagger)

• Understanding of design patterns and UML

• Exposure to Confluence, Jira

Mandatory Skills Required:

Strong proficiency in Java, spring boot, Microservices, GCP/AWS.

Experience Required: Minimum 5+ years of relevant experience

Java/J2EE (5+ years), Spring/Spring Boot (5+ years), Microservices (5+ years), AWS/GCP/Azure (mandatory), CI/CD (Jenkins, SonarQube, Git)

Java, Spring Boot, Microservices architecture

GCP (or other cloud platforms like AWS)

REST/SOAP APIs, Hibernate, SQL, Tomcat

CI/CD tools: Jenkins, Bitbucket

Agile methodologies (Scrum/Kanban)

Unit testing (JUnit), debugging and troubleshooting

Good communication and team leadership skills

******

Notice period - 0 to 15 days only (Immediate and who can join by Feb)

Job stability is mandatory

Location: Trivandrum, Kochi, Chennai

Virtual Interview - 14th Feb 2026

HIRING NOW

TRAINEE MEDICAL REPRESENTATIVES (TMR)

📍 PAN India | 🏫 Training in Gurgaon (Mandatory)

Eligibility:

✔️ B.Sc. / B.Pharma graduates

✔️ Age: Freshers < 23 yrs | Experienced < 25 yrs

✔️ Min. 3 months pharma sales exp. (preferred)

🚫 Only 1 pharma company experience allowed

👨 Only male candidates eligible

Responsibilities:

🔹 Promote pharma brands to doctors

🔹 Generate prescriptions & maintain rapport

💰 Salary: ₹25,000 per month

📍 Training Stipend: ₹175/day for 27 Days

🧳 Travel expenses for training covered

Benefits:

✔️ Medclaim – ₹3 Lakhs

✔️ Accidental Cover – ₹15 Lakhs

✔️ Term Insurance – 10x CTC

✔️ Bonus, LTA, Gratuity, TA, Incentives & More!

✔️ Lodging, boarding, meals & laundry fully covered by company

💻 2 Virtual Interview Rounds

🚀 Immediate Joiners Preferred

PYTHON DEVELOPER

We are seeking a skilled experienced Python Developer with expertise in FastAPI to join our dynamic and innovative development team. As a Python Developer, you will be responsible for designing, developing, and maintaining high-quality Python applications and APIs using the FastAPI framework. Your primary focus will be on building efficient, scalable, and reliable backend systems that power our web and mobile applications.

Responsibilities:

1. Designing and developing robust Python applications using the FastAPI framework.

2. Collaborating with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

3. Optimizing application performance and scalability by implementing efficient coding practices and utilizing appropriate caching mechanisms.

4. Writing clean, maintainable, and testable code following software development best practices.

5. Conducting thorough testing and debugging of applications to ensure high-quality deliverables.

6. Integrating external services and third-party APIs into the application ecosystem.

7. Collaborating with team members to continuously improve development processes and tools.

8. Keeping up to date with the latest industry trends, technologies, and best practices related to Python development and FastAPI.

Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

2. Proven experience of 2 years as a Python Developer, with a strong understanding of Python programming language fundamentals.

3. Solid knowledge of the FastAPI framework and its features, including routing, dependency injection, validation, and asynchronous programming. Experience of 1 or more years using FastAPI framework.

4. Experience building RESTful APIs using frameworks like FastAPI, Flask, or Django.

5. Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.

6. Strong problem-solving and analytical skills with the ability to troubleshoot and debug complex applications.

As a Demand Generation Lead, you will play a critical role in driving revenue growth through strategic demand generation campaigns and initiatives. You will be responsible for executing integrated marketing campaigns, optimizing lead generation efforts, and collaborating with cross-functional teams to achieve business objectives.

Roles and Responsibilities:

• Develop and implement comprehensive demand-generation strategies that align with our business objectives and target audience. Identify target markets, segments, and personas to guide campaign planning and execution.
• Planned, create, and execute integrated marketing campaigns across various channels, including email marketing, digital advertising, content marketing, social media, and events.
• Optimize lead generation efforts through the effective use of marketing automation platforms, lead capture forms, landing pages, and lead nurturing workflows.
• Collaborate with the content team to develop high-quality content assets, such as whitepapers, case studies, blog posts, and videos, that support demand generation efforts.
• Utilize marketing analytics tools to track, analyze, and report on campaign performance, including metrics like conversion rates, ROI, and pipeline generation.
• Work closely with cross-functional teams, including sales, product marketing, design, and PR to align demand generation initiatives with overall marketing and sales strategies.
• Stay informed about market trends, competitor activities, and industry best practices related to demand generation and B2B marketing.

Requirements:

• Bachelor’s degree in marketing, business, or a related field.
• Proven experience in demand generation, digital marketing, or a related field within the B2B SaaS industry.
• Strong knowledge of demand generation tactics and channels, including email marketing, digital advertising, content marketing, social media, and events.
• Proficiency in marketing automation platforms, such as HubSpot, Marketo, or Pardot, and CRM systems like Salesforce.
• Excellent analytical skills with the ability to interpret data, track key metrics, and make data-driven decisions to optimize campaign performance.
• Exceptional project management skills with the ability to manage multiple campaigns and priorities simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Strategic mindset with a focus on driving results, meeting targets, and contributing to revenue growth

Roles and Responsibilities:

• Designing and producing animation content while collaborating with other artists in a team-focused environment.
• Conceive, layout, and design enticing motion graphics videos for various media.
• Collaborate with Creative Team in designing and creating boards, when required.
• Research and analyze the best design techniques and solutions for creating motion graphics.
• Assist in selecting audio, video, colors, animation, etc. for graphic design.
• Research and analyze the best design techniques and solutions to create motion graphics.
• Assist in designing and creating storyboards.
• Maintain up-to-date knowledge about the latest graphic design techniques. 

Requirements:

• Proficient with Adobe suites like After Effects, Premier Pro, Photoshop, and Illustrator.
• 1-6 years of professional experience.
• A clear understanding of visual hierarchy and information design concepts.
• Comfortable with social media and collaboration/project management tools.
• Strong portfolio showcasing his/her design and motion graphics skills.
• Knowledge of Lottie files and Bodymovin is a plus.

Kindly provide the online portfolio videos of the candidates through platforms like Behance or similar alternatives. Please refrain from sharing portfolios in Google Drive format.

• Determine the appropriate approach for new software assignments
• Provide solutions to overcome complex problems using the latest technologies
• Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
• Proactively communicate with the client to get things done within the deadline.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting
• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

• 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
• Experience in programming .NET (C# or VB), Java + Node.JS-based programming
• UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
• Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
• Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
• Orchestrator configuration and component usage knowledge
• hands on experience of orchestrator queue and load distribution
• Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
• Excellent analytical and problem-solving skills, including business process expertise
• Experience developing design documents for automation processes

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

Creative Content Writer - B2B/B2C

Description:

Our clients have stories that need telling, we’re looking for storytellers who weave the right narrative for them. Are you comfortable telling stories of social impact, societal change, industrial evolution, and technological innovation? Are you well-versed with corporate communication, writing content for B2B marketing and sales, and enterprise content marketing? Have you worked on a large variety of content types - emails, brochures, flyers, social media content, website copy, sales presentations, webinar decks, articles, and whitepapers? Then you might be a good fit for this job.

Competencies:

• Ability to work on multiple projects simultaneously, effectively juggle diverse writing demands, and deliver on-time
• High retention capacity and the ability to understand client briefs to create effective content strategies.
• An unerring eye for detail and a knack for creativity. 

Skills:

• Ability to interpret data to make recommendations for optimizing online content marketing.
• Unique, engaging, and varied writing styles with good proofreading and research skills.
• Knowledge of keywords, meta tags, SEO, and basic writing terminologies.

Experience:

• Understands marketing KPIs and ROI generated from content marketing programs, including an understanding of how content sources influence audience acquisition pipelines.
• Experienced in writing blogs, product portfolios, reports, web content, brochures, and other marketing collateral for B2B/B2C clients.
• Has a solid foundation in SEO, content strategy, analytics, copywriting, and copy editing.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolios will be checked for expertise in both B2B and B2C domains. Please share only samples of work done by yourself for actual clients. Share only creative work done for an actual company, strictly no SEO blogs or personal blogs. . Shortlisting will be followed by a video interview.