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Center Manager – Telesales (Telugu Mandatory)

Base Location: Hyderabad

Experience: 3+ Years

Department: Sales

Reportsto: Sr. Manager - Telesales

Employment Type: Full-time

About Livekeeping:

Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling

business owners, accountants, and teams to access real-time accounting, receivables, and business

insights anytime, anywhere.

We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to

make faster decisions, improve cash flow, and enhance productivity.

Role Overview

We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales

operations at a single location, managing a team of 40 telecallers along with team leaders. The

Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and

ensuring operational excellence on the floor.

The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead

teams, drive performance, and deliver results in a fast-paced environment.

Key Responsibilities

Team & Floor Management

 Manage and lead a team of 40 telecallers, including team leaders.

 Conduct daily huddles,set targets, and ensure achievement of sales goals.

 Monitor call quality,sales scripts, and customer interactions.

 Maintain high levels of motivation, discipline, and energy on the floor.

Sales Execution & Target Achievement

 Drive telesales performance to achieve monthly and quarterly sales targets.

 Work closely with telecallers to improve pitch delivery, objection handling, and closing

techniques.

 Ensure adherence to sales processes and compliance standards.

Performance Monitoring & Reporting

 Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and

revenue per telecaller.

 Prepare and share performance reports with the Senior Manager.

 Identify low performers and provide targeted coaching and improvement plans.

Training & Development

 Conduct regular training sessions for telecallers on sales techniques, product knowledge,

and customer handling.

 Provide continuous feedback and one-on-one coaching.

On-Ground Involvement

 Actively participate in floor activities by monitoring live calls and assisting team members.

 Be a role model by demonstrating strong selling skills and closing deals when required.

Customer-Centric Approach

 Ensure telecallers follow a consultative sales approach, building trust with customers.

 Address escalations promptly and ensure positive customer experiences.

Key Requirements

 Experience: Minimum 3+ years in telesales, with at least 1 year in a team

leadership/managerial role.

 Proven ability to manage teams of 30–50 telecallers in a telesales environment.

 Strong people management, coaching, and motivational skills.

 Hands-on and willing to work directly on the floor with the team.

 Good analytical skills; ability to track performance metrics and improve efficiency.

 Proficiency in CRM tools and telesales processes.

 Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)

 Must be fluent with Telugu language.

Performance Metrics(KRA/KPI)

 Achievement of monthly sales targets for the centre.

 Lead-to-conversion ratio.

 Average revenue per telecaller.

 Call quality and compliance scores.

 Telecaller productivity and attrition rate.

 Training effectiveness and performance improvements.

Strong proficiency in at least one major cloud platform - Azure, GCP(Primary) or AWS. Azure + GCP (Secondary) preferred.  Having proficiency in all 3 is a significant plus.

· Design, develop, and maintain cloud-based applications and infrastructure across various cloud platforms.

· Select and configure appropriate cloud services based on specific project requirements and constraints. 

· Implement infrastructure automation with tools like Terraform and Ansible. 

· Write clean, efficient, and well-documented code using various programming languages. (Python (Required), Knowledge of Java, C#, JavaScript is a plus). 

· Implement RESTful APIs and microservices architectures. 

· Utilize DevOps practices for continuous integration and continuous delivery (CI/CD). 

· Design, configure, and manage scalable and secure cloud infrastructure for MLOps. 

· Monitor and optimize cloud resources for performance and cost efficiency. 

· Implement security best practices throughout the development lifecycle. 

· Collaborate with developers, operations, and security teams to ensure seamless integration and successful deployments. 

· Stay up-to-date on the latest cloud technologies, MLOps tools and trends 

· Strong analytical and problem-solving skills.

We are looking for a skilled and passionate Data Engineers with a strong foundation in Python programming and hands-on experience working with APIs, AWS cloud, and modern development practices. The ideal candidate will have a keen interest in building scalable backend systems and working with big data tools like PySpark.

Key Responsibilities:

• Write clean, scalable, and efficient Python code.
• Work with Python frameworks such as PySpark for data processing.
• Design, develop, update, and maintain APIs (RESTful).
• Deploy and manage code using GitHub CI/CD pipelines.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on AWS cloud services for application deployment and infrastructure.
• Basic database design and interaction with MySQL or DynamoDB.
• Debugging and troubleshooting application issues and performance bottlenecks.

Required Skills & Qualifications:

• 4+ years of hands-on experience with Python development.
• Proficient in Python basics with a strong problem-solving approach.
• Experience with AWS Cloud services (EC2, Lambda, S3, etc.).
• Good understanding of API development and integration.
• Knowledge of GitHub and CI/CD workflows.
• Experience in working with PySpark or similar big data frameworks.
• Basic knowledge of MySQL or DynamoDB.
• Excellent communication skills and a team-oriented mindset.

Nice to Have:

• Experience in containerization (Docker/Kubernetes).
• Familiarity with Agile/Scrum methodologies.

Java Fullstack Developer – Job Description

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Experience: 5+ years

Location: Bangalore

Job Description:



• Experience in Core Java, Spring Boot.

• Experience in microservices.

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array ofservicesincluding Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Based on experience, developers will be responsible for building various elements of a music app for an international client. Urgent requirement and immediate joining as project is already underway.

Job Description:  

Responsibilities: 

• Completing all tasks set by the supervisor and assisting wherever possible.  
• Observing existing strategies, techniques of coding, debugging, testing and adopting to the same 
• Ability to maintain composure under pressure 
• Ability to work in a team. 
• Good observation skills and a willingness to learn. 

Skills: 

• Proficiency in data structures and algorithms 
• Good problem solving and analytical thinking skills 
• Knowledge of Linux systems 
• Python coding knowledge 
• Knowledge of object-oriented programming 
• Good verbal and written communication skills.  

Requisition Raised by:  

Engineering Director 

• Create and lead innovative programs, software, and analytics that drive improvements to the availability, scalability, efficiency, and latency of the application
• Work with Directors to define and execute technical strategy and arbitrate technical processes and decisions.
• Work with development teams to guide future technology choices and foster cross-team collaboration
• Work across all teams to help define and clarify requirements, explore technical feasibility, and help define product directions and plans.
• Work closely with product & engineering leaders and tech leads to turn requirements into actionable plans that teams can understand.
• Define, Refine & Develop POCs in quick turnaround time and demonstrate the same to all stakeholders effortlessly
• Embed with teams from time to time to write code, provide technical guidance, etc.
• Very deep knowledge of the entire tech stack. Excellent understanding of the entire SDLC.
• Provides a multiplier effect in getting stuff done.
• Acts as SME for the team or product area within the Engineering organization and for cross-functional organizations as well.
• Teaches others why new features are important. Good understanding of customer use cases.

• A Bachelor's degree in any technical discipline
• Minimum 5 years of experience administering AEM applications
• Build management using Bamboo/Jenkins or relevant tech
• Configuration and Release management
• Design and build enablement
• Good communication skills

Job Description

• Experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git

Position: Java developer

Experience: 4-5 years

Notice period- immediate to 7 days

• Core Java, J2EE, Spring, Spring Boot, Angular, JavaScript, JQuery, Bootstrap, CSS3, HTML, Ajax, JSON, SQL, PLSQL, Web Services, Restful API’s

• Having good experience in writing complex database queries.

• Should be a quick learner and keen on learning new technologies

• Good knowledge in Object Oriented Programming Principles, Design Patterns and Software Architecture

• Experience with building SaaS-based web applications

• Ability to work as part of a team and offer new ideas

• Working knowledge of GIT version control system

• Product development background.