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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Should have knowledge of implementation, application support.
Good knowledge of BI publisher.
Job description
About Us-
At Vertical Fox, we’re building a modern SaaS platform that simplifies how companies manage employee benefits. As a product company, we obsess over getting the details right — especially when it comes to configuring complex insurance plans. Our clients count on us to make the confusing world of benefits… less confusing.
Key Responsibilities:
- Interpret and configure benefit plans, rate structures, and contribution strategies within our platform
- Analyze documents like SBCs, rate sheets, and benefit summaries with attention to financial implications
- Collaborate with software developers to test plan functionality and flag any issues or mismatches
- Help simulate edge cases and validate end-to-end user scenarios from a benefits perspective
- Assist Customer Success Managers in onboarding and maintaining client plan configurations
- Provide feedback to the product team based on actual client use cases and plan behaviours.
You’ll Excel If You:
- Are an MBA (Finance) graduate or have similar experience in financial analysis, insurance, or benefits
- Are detail-oriented and can spot a typo in a 20-page document without breaking a sweat
- Can think logically through how a benefits rule should behave in software
- Enjoy working in a team that includes both client-facing folks and developers
- Like the idea of combining structured work with some hands-on product exposure
- Want to build domain expertise in US insurance/benefits, finance-tech, or HR SaaS
Bonus Points If You:
- Have worked with US-based insurance or benefit plans
- Know your way around testing workflows or tools like Cypress or Postman
- Can handle a spreadsheet like a pro-Excel or Google Sheets or financial modelling tools
- Have experience in QA, even if basic, or have a curious mindset about how things break
Sr. Java Software Engineer:
Preferred Education & Experience:
- Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, or related technical field. Relevant experience of at least 3 years in lieu of above if from a different stream of education.
- Well-versed in and 5+ years of hands-on designing experience in Object Oriented Design, Data Modeling, Class & Object Modeling, Microservices Architecture & Design.
- Well-versed in and 5+ years of hands-on programming experience in Core Java Programming, Advanced Java Programming, Spring Framework, Spring Boot or Micronaut Framework, Log Framework, Build & Deployment Framework, etc
. • 3+ years of hands-on experience developing Domain-Driven Microservices using libraries & frameworks such as Micronaut, Spring Boot, etc.
- 3+ years of hands-on experience developing connector frameworks Apache Camel, Akka framework, etc.
- 3+ years of hands-on experience in RBDMS & NoSQL Databases concepts and development practices (PostgreSQL, MongoDB, Elasticsearch, Amazon S3).
- 3+ years of hands-on experience developing Webservices using REST, API Gateway using Token based authentication, access management.
- 1+ years of hands-on experience developing and hosting microservices using Serverless and Container based development (AWS Lambda, Docker, Kubernetes, etc.).
- Having Knowledge & hands-on experience developing applications using Behavior Driven Development, Test Driven Development Methodologies is a Plus.
- Having Knowledge & hands-on experience in AWS Cloud Services such as IAM, Lambda, EC2, ECS, ECR, API Gateway, S3, SQS, Kinesis, CloudWatch, DynamoDB, etc. is also a Plus.
- Having Knowledge & hands-on experience in DevOps CI/CD tools such as JIRA, Git (Bitbucket/GitHub), Artifactory, etc. & Build tools such as Maven & Gradle.
- 2+ years of hands-on development experience in Java centric Developer Tools, Management & Governance, Networking and Content Delivery, Security, Identity, and Compliance, etc.
- Having Knowledge & hands-on experience in Apache Nifi, Apache Spark, Apache Flink is also a Plus. • Having Knowledge & handson experience in Python, NodeJS, Scala Programming is also a Plus. Required Experience: 5+ Years
Job Location: Remote / Pune
Open Positions: 1
Job Description - Architect :
Role:
- Understand complex business problems and implement product features that are secure, scalable, robust, and easy to implement and maintain.
- Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
- Plan and identify solutions and risks proactively
- Own delivery of assigned work in terms of committed date, scope, and quality
- Remain at the cutting edge of technology trends and use them to solve emerging problems
- Identifying and leading technical initiatives independently towards planned outcomes
Job Requirement:
- Strong experience in developing enterprise web applications.
- Expertise in the Microsoft technology stack (http://asp.net/">ASP.NET MVC 3.5 / 4.0 / 4.5, Web API, SQL Server).
- Good knowledge of Client-side scripting – JavaScript and JQuery, Kendo.
- Knowledge of design patterns is required
- Ability to negotiate technical requirements with global customers
- Ability to communicate with technical experts as well as functional teams
- Demonstrated experience with non-functional requirements like performance, scalability, and security
- Demonstrate Subject Matter Expertise and ownership in the assigned technical area
- Demonstrate experience in mentoring technical teams
- Ability to own solutions for design and architecture
- Experience in Product Engineering is desirable.
- Experience in enterprise software development is desirable
Experience: 2-6 Years
Datametica is looking for talented Java engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.
Job Responsibilities:
- 2-6 years, having hands-on experience in coding, usually in a pair programming environment providing solutions to real problems in the Big Data world
- Working in highly collaborative teams and building quality code
- Working in lots of different domains and client environments also understanding the business domain deeply
- Engineers highly scalable, highly available, reliable, secure, and fault-tolerant systems with minimal guidance
- Create platforms, reusable libraries, and utilities wherever applicable
- Continuously refactor applications to ensure high-quality design
- Choose the right technology stack for the product systems/subsystems
- Write high-quality code that are modular, functional, and testable; Establish the best coding practices
- Formally mentor junior engineers on design, coding, and troubleshooting
- Plan projects using agile methodologies and ensure timely delivery
- Communicate, collaborate and work effectively in a global environment
Required Skills:
- Proficient in Core Java technology stack
- Design and implement low latency RESTful services; Define API contracts between services; Expertise in API design and development, experience in dealing with a large dataset
- Should have worked on Spring boot
- Practicing the coding standards (clean code, design patterns, etc)
- Good understanding of branching, build, deployment, continuous integration methodologies
- Ability to make decisions independently
- Strong experience in collections.
Minimum of 4+ years of experience in Java development
- Experience delivering Services (REST, SOAP) and Web applications in Micro services architecture
- Experience developing and deploying Java solutions to cloud
- Experience in Spring Boot and components of Spring framework
- Experience in a JavaScript framework such as Angular or React
- Experience in TDD using Junit or similar frameworks
· Experience in Design Patterns and service oriented architectural principles, Data structures and Algorithms.
· Individual should be an active participant in the product design and code reviews for self and team and can competently review any aspect of their product or major sub-system.
· Experience in SQL, Unix skills.
· Good communication Skill





