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Handle customer queries via call, email, and chat.

Resolve customer complaints and provide appropriate solutions.

Maintain customer records and update CRM systems.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Meet customer satisfaction and response time targets.

Coordinate with internal teams to resolve customer issues.

Project Manager

Location: Dewas / Indore (Work from Office)

Experience: 3–5+ Years

Job Overview

We are looking for an experienced Project Coordinator to lead and manage Shopify development projects from initiation to successful delivery. The ideal candidate should have excellent communication skills, strong leadership abilities, and a thorough understanding of the Shopify ecosystem.

Key Responsibilities

• Manage end-to-end Shopify project execution and ensure timely delivery.
• Coordinate with clients, developers, designers, QA, and stakeholders.
• Gather and analyze project requirements and define project scope.
• Plan project timelines, allocate resources, and monitor project progress.
• Conduct client meetings, provide project updates, and manage expectations.
• Identify project risks, resolve issues, and ensure quality deliverables.
• Maintain project documentation and prepare regular status reports.
• Ensure projects are delivered within scope, budget, and timeline.

Required Skills

• 3–5+ years of experience in IT Project Management.
• Strong understanding of the Shopify ecosystem, Shopify Plus, and eCommerce workflows.
• Experience managing Shopify development projects.
• Hands-on experience with Agile/Scrum methodologies and project management tools such as Jira, ClickUp, Trello, or Asana.
• Excellent client handling, leadership, problem-solving, and decision-making skills.
• Excellent verbal and written English communication skills.
• Ability to manage multiple projects in a fast-paced environment.
• Must be comfortable working in the US shift (2:30 PM – 12:00 AM IST).

Qualifications

• Bachelor's degree in Engineering (B.Tech) or a related field.
• PMP, Scrum Master, or Agile certification is an added advantage.

About Us

Alfred Capital - Alfred Capital is a next-generation on-chain proprietary quantitative trading technology provider, pioneering fully autonomous algorithmic systems that reshape trading and capital allocation in decentralized finance. 

As a sister company of Deqode — a 400+ person blockchain innovation powerhouse — we operate at the cutting edge of quant research, distributed infrastructure, and high-frequency execution.

What We Build

• Alpha Discovery via On‑Chain Intelligence — Developing trading signals using blockchain data, CEX/DEX markets, and protocol mechanics.
• DeFi-Native Execution Agents — Automated systems that execute trades across decentralized platforms.
• ML-Augmented Infrastructure — Machine learning pipelines for real-time prediction, execution heuristics, and anomaly detection.
• High-Throughput Systems — Resilient, low-latency engines that operate 24/7 across EVM and non-EVM chains tuned for high-frequency trading (HFT) and real-time response
• Data-Driven MEV Analysis & Strategy — We analyze mempools, order flow, and validator behaviors to identify and capture MEV opportunities ethically—powering strategies that interact deeply with the mechanics of block production and inclusion.

Evaluation Process

• HR Discussion – A brief conversation to understand your motivation and alignment with the role.
• Initial Technical Interview – A quick round focused on fundamentals and problem-solving approach.
• Take-Home Assignment – Assesses research ability, learning agility, and structured thinking.
• Assignment Presentation – Deep-dive into your solution, design choices, and technical reasoning.
• Final Interview – A concluding round to explore your background, interests, and team fit in depth.
• Optional Interview – In specific cases, an additional round may be scheduled to clarify certain aspects or conduct further assessment before making a final decision.

Quantitative R&D Engineer

As a Quantitative R&D Engineer, you’ll explore data and design logic that becomes live trading strategies. You’ll bridge the gap between raw research and deployed, autonomous capital systems.

What You’ll Work On

• Analyze on-chain and market data to identify inefficiencies and behavioral patterns.
• Develop and prototype systematic trading strategies using statistical and ML-based techniques.
• Contribute to signal research, backtesting infrastructure, and strategy evaluation frameworks.
• Monitor and interpret DeFi protocol mechanics (AMMs, perps, lending markets) for alpha generation.
• Collaborate with engineers to turn research into production-grade, automated trading systems.

Ideal Traits

• Strong in data structures, algorithms, and core CS fundamentals.
• Proficiency in any programming language
• Understanding of probability, statistics, or ML concepts.
• Self-driven and comfortable with ambiguity, iteration, and fast learning cycles.
• Strong interest in markets, trading, or algorithmic systems.

Bonus Points For

• Experience with backtesting or feature engineering.
• Exposure to crypto primitives (AMMs, perps, mempools, etc.)
• Projects involving alpha signals, strategy testing, or DeFi bots.
• Participation in quant contests, hackathons, or open-source work.

What You’ll Gain:

• Cutting-Edge Tech Stack: You'll work on modern infrastructure and stay up to date with the latest trends in technology.
• Idea-Driven Culture: We welcome and encourage fresh ideas. Your input is valued, and you're empowered to make an impact from day one.
• Ownership & Autonomy: You’ll have end-to-end ownership of projects. We trust our team and give them the freedom to make meaningful decisions.
• Impact-Focused: Your work won’t be buried under bureaucracy. You’ll see it go live and make a difference in days, not quarters

What We Value:

• Craftsmanship over shortcuts: We appreciate engineers who take the time to understand the problem deeply and build durable solutions—not just quick fixes.
• Depth over haste: If you're the kind of person who enjoys going one level deeper to really "get" how something works, you'll thrive here.
• Invested mindset: We're looking for people who don't just punch tickets, but care about the long-term success of the systems they build.
• Curiosity with follow-through: We admire those who take the time to explore and validate new ideas, not just skim the surface.

Compensation:

• INR 6 - 12 LPA
• Performance Bonuses: Linked to contribution, delivery, and impact.

Job Title: MERN Stack Developer with Blockchain ExpertiseJob Description:

We are looking for a dynamic and skilled MERN Stack Developer with a specialization in Blockchain to join our team. As a Blockchain MERN Stack Developer, you will be instrumental in crafting and implementing blockchain solutions, utilizing the MERN stack for both front-end and back-end development. Your role will contribute to the creation of secure, scalable, and decentralized applications.Responsibilities:

1. Develop and design applications based on blockchain technology using the MERN stack.
2. Implement and integrate smart contracts and decentralized solutions into the development process.
3. Collaborate with cross-functional teams to define project requirements and specifications.
4. Create and maintain high-quality, reusable, and reliable code.
5. Ensure the application of secure coding practices to uphold the integrity of blockchain solutions.
6. Utilize front-end technologies, particularly React, to build engaging and user-friendly interfaces.
7. Work closely with UX/UI designers to implement visually appealing and intuitive interfaces.
8. Participate in code reviews, offering constructive feedback to team members.
9. Identify and troubleshoot issues related to blockchain and MERN stack development.
10. Stay informed about the latest trends, tools, and emerging technologies in blockchain.

Requirements:

1. Proven experience as a Full Stack Developer with a specific focus on blockchain technology.
2. Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
3. Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
4. Solid understanding of smart contract development and implementation.
5. Familiarity with decentralized application (dApp) development.
6. Knowledge of cryptography and principles of blockchain security.
7. Familiarity with version control systems, such as Git.
8. Strong problem-solving and analytical skills.
9. Excellent collaboration and communication skills.
10. Bachelor's degree in Computer Science or a related field (or equivalent work experience).

If you are passionate about both blockchain technology and MERN stack development and thrive in an innovative environment, we encourage you to apply and contribute to our cutting-edge projects.

• Good understanding and experience of HTML / CSS / JavaScript.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop, Worker Threads, etc).
• Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
• Expertise in Web Services / REST APIs will be beneficial.
• Proficiency in Linux and deployment on Linux are valuable.
• Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle DB transactions is a necessity.
• Experience with Angular JS / React JS will be an added advantage.
• Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
• Knowledge of AWS services like S3, EC2 will be helpful.
• Understanding of Agile and CI/CD will be of value.

• Create various email lists and campaigns
• Create and design various CTAs and email templates
• Test the success of every campaign
• Determine email marketing KPIs
• Develop and present reports on a weekly basis
• Develop a lead generation strategy
• Create smart email lists
• Increase email subscriptions
• Analyze data to get smart insights
• Suggest methods for improvements
• Segment lists based on behaviors like past email engagement and website interactions 
• Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.
• Generate Positive leads

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Web development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least One year of experience as a Full Stack developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Should have hands on experience in using sockets, express, SQL query builder.
• Should have worked on database like SQL, MYSQL, MongoDB.
• Knowledge of front-end technologies such as HTML5 and CSS3
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.