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Job description

Job Title: System Integrator / Technical Support Engineer (Integration)

Experience: 5 Years

Employment Type: Full-Time

About the Role

We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.

In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.

Key Responsibilities

Provide technical support and integration assistance to clients via email, calls, or ticketing systems.

Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.

Collaborate with internal development and product teams to resolve complex technical challenges.

Analyze logs, debug issues, and replicate customer scenarios to identify root causes.

Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.

Ensure timely and professional resolution of client queries to maintain high satisfaction levels.

Work cross-functionally to support client onboarding, testing, and deployment activities.

Required Skills & Qualifications

Bachelors degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.

Hands-on experience with at least one of the following: Java, PHP, or Android.

Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).

Familiarity with Integration Kits or middleware solutions.

Excellent communication, analytical, and problem-solving skills.

Ability to work independently and manage multiple client projects simultaneously.

Preferred Skills

Experience in the Payment Gateway..

Knowledge of SQL for data validation and troubleshooting.

Proficiency with Postman, API testing, and log analysis tools.

Job Title : Senior Backend Engineer – Java, AI & Automation

Experience : 4+ Years

Location : Any Cognizant location (India)

Work Mode : Hybrid

Interview Rounds :

1. Virtual
2. Face-to-Face (In-person)

Job Description :

Join our Backend Engineering team to design and maintain services on the Intuit Data Exchange (IDX) platform.

You'll work on scalable backend systems powering millions of daily transactions across Intuit products.

Key Qualifications :

• 4+ years of backend development experience.
• Strong in Java, Spring framework.
• Experience with microservices, databases, and web applications.
• Proficient in AWS and cloud-based systems.
• Exposure to AI and automation tools (Workato preferred).
• Python development experience.
• Strong communication skills.
• Comfortable with occasional US shift overlap.

Key Responsibilites

1. Administrave Support

 Manage calendars, schedule appointments, and coordinate meetings.

 Handle travel arrangements: flights, hotels, visas, transporation.

 Prepare agendas, minutes of meetings, and follow-up actions.

 Draft emails, letters, reports, and presentations.

 Maintain filing systems (digital and physical).

2. Communication & Coordination

 Act as a point of contact between the executive and internal/external stakeholders.

 Manage incoming calls, messages, and correspondence.

 Coordinate with different departments for updates, approvals, and deadlines.

3. Office & Task Management

 Track daily tasks, priorites, and deadlines for the executive.

 Support in planning events, meetings, conferences.

 Handle expense reports, reimbursements, and vendor coordina on.

 Ensure the executive’s office is organized and functioning efficiently.

4. Project & Follow-up Support

 Monitor ongoing projects, deadlines, and deliverables.

 Conduct research and prepare summaries or briefings.

 Assist in data collec on, documentation, and presentations for meetings.

5. Confidential Support

 Maintain strict confidenality of sensitive information.

 Handle personal tasks when required (top zonal based on role requirement).

Required Skills & Qualifications

 Bachelor’s degree in any discipline.

 2–5+ years of experience as an Executive Assistant or similar role.

 Strong verbal and written communication skills.

 Proficiency in MS Office

 Excellent me management and organizational abilities.

 Ability to multi task, work under pressure, and prioritize effectively.

 Professional appearance and behaviour.

 High level of discretion and integrity.

Preferred Skills

 Knowledge of office management systems.

 Experience in working with senior executives or in fast-paced environments.

 Strong problem-solving and decision-making skills.

Work Environment

 Office-based role (with occasional travel if required).

 Availability beyond office hours when necessary for urgent tasks.

Position: Admin Manager

Location: Andheri , East

Salary Range: ₹35,000 – ₹40,000/month

Age Limit: Maximum 30 years

Gender Preference: Male candidates only

Job Summary:

We are seeking a proactive and disciplined Admin Manager to oversee day-to-day administrative operations and ensure smooth functioning across departments. The ideal candidate will be highly organized, capable of managing facility operations, vendors, and support staff, and committed to maintaining a compliant and efficient workplace.

Key Responsibilities:

Manage daily office operations and administrative functions

Supervise housekeeping, security, and support staff

Monitor office infrastructure, assets, and facility upkeep

Handle procurement and inventory of office supplies and equipment

Maintain vendor relations, contracts, and AMCs

Ensure compliance with company policies, safety protocols, and audits

Track administrative expenses and maintain petty cash records

Organize fire drills, employee engagement programs, and internal trainings

Maintain all administrative documentation and reports

Requirements:

Graduate in any discipline (Bachelor’s degree)

Age below 30 years

Male candidates preferred

3-4 years of experience in office administration or operations

Excellent communication and coordination skills

Proficiency in MS Office, documentation, and budgeting

Strong sense of responsibility, discipline, and attention to detail

Preferred Skills:

Leadership qualities to manage support staff effectively

Experience in handling vendors and facility compliance

Knowledge of safety protocols and admin process optimization

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Major Responsibilities -

• Identify potential clients and opportunities across industries.
• Build and maintain a strong sales pipeline through outreach and follow-ups.
• Pitch Quawd’s services to prospective clients via calls, emails, and meetings.
• Collaborate with the strategy and creative team to develop proposals.
• Track sales performance and market insights to refine the business approach.
• Attend networking events and conferences to grow brand visibility.

Requirements -

• Bachelor’s degree in Business, Marketing or a related field.
• At least 1-3 years of experience.
• Excellent communication, persuasion, and relationship-building skills.
• Familiarity with digital/creative services is preferred.
• Self-motivated with a growth mindset.

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

1. New Business Development: Identify and target potential clients, including individual investors and financial advisors, through various channels. Generate high-quality leads, conduct market research, and convert leads into paying customers. Utilize a consultative sales approach to understand client needs and effectively communicate the value proposition of MProfit's wealth-tech solutions.

2. Sales Pipeline Management: Build and manage a robust sales pipeline to achieve individual and team sales targets. Track and report on sales activities, opportunities, and progress using our CRM systems. Continuously update and prioritize leads to ensure a steady flow of qualified prospects. Implement effective sales strategies to accelerate the sales cycle.

3. Relationship Building: Establish and nurture strong, long-lasting relationships with clients and key stakeholders. Engage in regular client meetings, follow-ups, and negotiations. Proactively identify opportunities to up-sell and cross-sell MProfit's products and services. Provide exceptional customer service and resolve any issues or concerns raised by clients promptly and effectively.

4. Collaboration and Teamwork: Collaborate closely with the customer service team, marketing team and other internal stakeholders to align sales strategies, share best practices, and contribute to the overall growth of MProfit. Provide valuable feedback from clients to enhance product features and market positioning. Actively participate in team meetings and training sessions to stay updated on industry trends and sales techniques.

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Bangalore and Mumbai

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code.

Responsibilities

• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning

Qualifications

• Bachelor of Science in Information Technology
• 1+ years of experience working with .NET, Asp.net or relevant experiences
• Experience developing web-based applications in Asp.net, Dot net Core, jQuery, HTML5, Rest base API integration
• Understanding DB,PL/SQL, Webform
• Experience working in agile development environment

Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint. 

What you’ll do 

• Create an inspiring team environment with an open  communication culture 
• Monitor and track performance of direct reports 
• Discover training needs and provide coaching and feedback to  direct reports 
• Listen to team members’ feedback and resolve any issues or  conflicts 
• Drive team engagement. Suggest and organize team-building  activities 
• Track and maintain attendance and productivity of direct reports 
• Take ownership of escalated issues of customers 
• Work with different teams to resolve customer issues  
• Share customer feedback and feature requests with the Product  and Engineering team 
• Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.  
• Assist the manager in driving key metrics of the team like CSAT,  SLA, FCR, etc 
• Build reports, analyze trends, and draw inferences from it. 
• Conduct the first round of interview with candidates     

Who you are: 

• Graduate from any stream (Mandatory).  
• Engineering, BCA or BSc (IT or Computers) preferred 
• Team handling experience (Minimum 1 year). 
• Comfortable working in rotational & night shifts.
• Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry. 
• Have an understanding of different hosting products such as Shared,  Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard,  SSL etc. 
• Proficient in handling a variety of web hosting related issues 
• Ability to take ownership and work independently, handle multiple  priorities, prioritize workload and meet deadlines. 
• Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills. 
• Ability and willingness to transfer knowledge and experience to  colleagues and team members 
• Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people. 
• Must be customer-focused with strong customer interaction skills. 
• Outstanding written and verbal communication skills 
• Ability to solve complex problems quickly, inventively, and resourcefully 
• Self Motivated and highly dependable individual 
• High degree of flexibility and agility in thought and behavior. 

Why you’ll love us:

In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: 

• Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally. 
• Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
• Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
• Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
• We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!