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IT Operations Engineer - Arcitech AI
Full-time
Navi Mumbai, Maharashtra, India
2-5 Years Experience
IT Operations Engineer - Arcitech AI
Full-time
Navi Mumbai, Maharashtra, India
Position: IT Operations Engineer
Location: Vashi
Employment Type: Full-time
About the Role :
We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience
in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies
(AWS/Azure). This role includes system administration, network support, desktop management, and security
operations. The ideal candidate should be capable of handling end-user support as well as backend IT
operations, ensuring smooth functioning of servers, networks, and endpoint devices.
Key Responsibilities
• Manage and maintain servers including installation, configuration, patching, and performance
monitoring.
• Perform routine server administration tasks such as backups, security updates, IAM and logs.
• Manage Active Directory, Group Policies, and access permissions.
• Troubleshoot system and application issues across Windows/Linux.
• Ensure uptime, availability, and reliability of IT infrastructure.
• Support IT security operations including antivirus, firewalls, and vulnerability fixes.
• Maintain IT documentation, SOPs, and configuration records.
• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.
• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.
• Diagnose and resolve hardware, software, and peripheral issues.
• Configure and manage endpoint security tools and policies.
• Manage CCTV configuration, monitoring, and backup processes.
• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.
• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).
• Set up new user profiles, email accounts, and access privileges.
• Support remote users using VPN and remote access tools.
• Oversee identity and access lifecycle (SSO, MFA setups).
• Configure network devices and enforce basic network security standards.
• Monitor security alerts & escalate incidents when necessary.
• Assist in implementing security policies, compliance controls & patching plans.
• Support cloud resources setup, IAM access, and monitoring.
• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.
• Manage license renewals & vendor coordination.
• Support biometric devices & access control systems.
• Assist HR/Operations during onboarding/offboarding processes.
• Collaborate with cross-functional teams to improve IT workflows.
• Participate in IT audits and compliance reviews.
• Conduct periodic infrastructure health checks.
• Identify automation opportunities in IT operations.
• Support procurement decisions for IT equipment & services.
• Perform root-cause analysis for major incidents.
Technical Skills Required
• Windows & Linux server management
• LAN/WAN troubleshooting & network diagnostics
• CCTV configuration and backup management
• Endpoint device configuration & management
• Asset management
• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching
• Backup tools & disaster recovery
• IT ticketing systems & ITIL processes
• Security tools: antivirus, EDR, endpoint protection
• Basic cloud concepts (AWS/Azure)
Industry
- IT Services and IT Consulting
Employment Type
Full-time
Customer Success and Support Executive @ Kwikpic
Location: Mumbai / Kolkata (Hybrid)
About us:
Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.
Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months
Why Join Us?
As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.
Key Responsibilities:
- Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
- Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
- Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
- Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
- Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback
Qualifications:
- Bachelor’s degree (preferably in Business, Communications, or related fields).
- 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
- Fluent in English and Hindi
- Excellent communication, empathy, and client engagement skills.
- Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
- Strong problem-solving mindset with a love for helping customers succeed.
Job Summary:
We are looking for a dynamic and detail-oriented HR Executive to support the human resources department in all facets of HR operations. This role involves managing employee relations, recruitment, performance management, training, and administrative duties to ensure smooth HR processes and a positive work environment.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 3+ years of experience in an HR role, preferably in a fast-paced environment or organization.
- Experience with HRMS/HRIS (Human Resource Management Systems) and MS Office Suite (Excel, Word, PowerPoint) is preferred.
Skills and Abilities:
- Strong knowledge of HR practices and labor laws.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong organizational skills with attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
Designation: Creative Designer
● Location: Bandra West, Mumbai, India
● Position Type: Full-time, Permanent
Company Description
Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are
ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.
Key Responsibilities:
1. Creative Design & Strategy:
a. Conceptualize, strategize, and execute end-to-end design solutions for all marketing campaigns, ensuring alignment with brand objectives.
b. Develop creative assets including 2D, 3D designs, and motion graphics
(gifs, video edits) across various platforms.
c. Design emailers, newsletters, brochures, social media creatives, ad
creatives, and all marketing collaterals ensuring consistency and
alignment with brand guidelines.
d. Collaborate closely with the marketing team to design visually compelling assets that effectively communicate the brand’s message across all digital channels.
2. Website & UI/UX Design:
a. Design and maintain website UI, ensuring an intuitive and seamless user experience.
b. Conduct periodic UX reviews and provide actionable insights for
improvements.
c. Work closely with the tech team to implement UI/UX changes and
enhancements that drive user engagement and conversions.
3. Brand Management:
a. Manage and maintain Brown Living’s brand image and messaging across all platforms globally.
b. Ensure all creative outputs align with the brand’s ethos and guidelines,
maintaining a consistent and cohesive brand presence.
c. Create and maintain a brand asset library, ensuring all teams have access to up-to-date creative assets.
4. Campaign Planning & Execution:
a. Plan and execute multi-channel marketing campaigns, working in
tandem with internal teams and external agencies.
b. Develop comprehensive communication design strategies for various
digital platforms, ensuring that campaigns are creative, innovative, and
effective.
c. Track and analyze campaign performance, making data-driven
adjustments to strategies and creatives as needed.
d. Lead the creative process from concept to final execution, ensuring
deadlines and quality standards are met.
5. Market Research & Insights:
a. Conduct thorough market research to understand customer needs,
preferences, and trends.
b. Translate customer insights into compelling design strategies that
resonate with the target audience.
c. Stay updated with industry trends and best practices in design and digital marketing to continually refine and improve design strategies.
6. Collaboration & Communication:
a. Work collaboratively with the marketing, product, and tech teams to
ensure seamless execution of campaigns and projects.
b. Provide creative direction and guidance to junior designers, freelancers,
and external agencies, ensuring that all creative work aligns with brand
standards.
c. Communicate design concepts and strategies effectively to stakeholders, providing clear rationale and direction.
7. Continuous Improvement:
a. Regularly review and assess the effectiveness of creative strategies,
making necessary adjustments to improve outcomes.
b. Experiment with new design tools, techniques, and formats to keep
Brown Living’s creative output fresh and engaging.
c. Drive innovation in the design process, constantly seeking ways to
improve efficiency, creativity, and impact.
Key Result Areas (KRA):
1. Design Quality & Consistency:
a. Ensure all creative outputs are of high quality, align with brand guidelines, and are delivered on time.
b. Maintain a consistent brand image across all digital and offline platforms.
2. Campaign Effectiveness:
a. Measure the success of marketing campaigns through KPIs such as
engagement rates, click-through rates, and conversion rates.
b. Adjust design strategies based on performance data to optimize future
campaigns.
3. UI/UX Enhancement:
a. Improve website user engagement and experience through regular UX
reviews and design enhancements.
b. Increase conversion rates and reduce bounce rates by implementing
effective UI/UX strategies.
4. Brand Growth & Awareness:
a. Contribute to the growth of Brown Living’s brand awareness and
reputation through impactful design and communication strategies.
b. Ensure a positive and consistent global brand presence across all
marketing channels.
5. Innovation & Experimentation:
a. Continuously explore and implement new design trends, tools, and
technologies to keep the brand’s creative output innovative and ahead of
the curve.
b. Introduce at least two new creative approaches or tools each quarter to
improve campaign effectiveness.
6. Collaboration & Communication:
a. Foster effective collaboration between the design team and other
departments, ensuring clear communication and smooth workflow.
b. Provide timely and constructive feedback to junior designers and external agencies, ensuring high standards are maintained.
Qualifications:
1. Bachelor’s degree in Graphic Design, Visual Communication, or a related field.
2. 3-5 years of experience in creative design, with a strong portfolio showcasing work across various media including 2D, 3D, video, and digital platforms.
3. Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), Figma, Sketch, etc.
4. Strong understanding of UI/UX principles and experience in website design and optimization.
5. Excellent communication and collaboration skills.
6. Ability to work in a fast-paced environment and manage multiple projects simultaneously.
7. A keen eye for detail and a passion for sustainability and mindful living.
Join us at Brown Living and be part of a mission-driven company that’s changing the way the world thinks about sustainable consumption.
How to Apply:
Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform
Read More:
1. Website - https://brownliving.in/
2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us
3. Meet the Brown Living Team - https://brownliving.in/pages/our-team
4. Work with Us - https://brownliving.in/pages/work-with-us
5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens
6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping
Roles & Responsibilities
- The role will entail enabling new products & propositions liaising with clients, insurers and internal stakeholders to solve business problem(s) and ensure mutual growth.
- The role will entail building and manage relationships with the Insurance Companies.
- Establish relationships with business leaders and underwriters of all insurance companies.
- Be primarily responsible for getting the best quotations across insurers, handle negotiations around policy terms and price.
- Be accountable for end-to-end group insurance product delivery for our partners.
- Maintain and improve the UAT sign off TATs as aligned by the organization.
- Develop and deepen both existing and new insurer relationships to support the strategic vision of the organization.
- Own overall delivery of the product from functions across product, compliance, legal, tech, and other functions.
- Be accountable for the delivery of API integration of new products with partners ecosystem (Web service and API integration).
Requirements, Desired Skills and Experience
- 4 years of relevant experience with any Insurance Company
- 4 years of relevant experience in the Insurer Relations Team, Central Product Team,
- Placements Team, Distribution Planning, Partner Onboarding, Process Excellence vertical/teams
- Masters degree is a must
- Entrepreneurial mindset, networking, and relationship building are must-have competencies
- Ability to take initiative, be proactive and work independently as well as with team to drive results
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Overview Atom Technologies began its operations in 2005, with the sole aim of providing secured and seamless digital payment solutions to all. Throughout the years, Atom has been successfully developing innovative and award-winning digital payment solutions, catering to the needs of Small and Medium Merchants alike. This encompasses services like POS, Payment Gateway, IVR and Mobile Application. Roles and Responsibilities · Displaying sound knowledge of software engineering process you will work on Payment domain projects · You will participate in AGILE teams. · You must have Hands on experience of OOAD and Design Patterns · You should have ability to work as an individual contributor. · You will need to use capability of customer focus and collaboration skills · Using good analytical, debugging and tracing skills, you should be well-versed with clean code principles (SOLID, DRY, KISS) and exposure to secure coding is beneficial.
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From exquisite residences to adaptive workplaces, skillfully
EXPERIENCE RANGE:
• 4-7 Years of experience in IBM FileNet and IBM Content Navigator (ICN)
KEY RESPONSIBILITIES:
1. Worked on IBM FileNet and IBM Content Navigator (ICN)
2. Working experience on P8 Application engine, Process engine & Content engine, P8 Workplace, FileNet
Enterprise Manager, Process Designer, Process Administrator, Process Analyzer, Process Configuration
Console.
3. Working experience in Process Mapping, Workflow modeling
4. Working experience in the development of custom FileNet Step Processors and custom Applications using
FileNet P8 Framework and with JAVA API
5. Scoping, analysis, designing, development, testing, implementation, and maintenance of IBM FileNet
6. Working experience on general FileNet P8 Admin activities
7. Working knowledge of Microsoft SQL Server
8. Working knowledge of IBM Datacap
9. Knowledge of IBM Business Automation Workflow (would be an added advantage)
10. Strong written and oral communication skills, self-motivation, and creativity.
11. Capable of handling customer support and user training.
REPORTING TO: General Manager – IT
OFFICE LOCATION: Navi Mumbai
Required Skill:
• Good hands-on experience with Java and JEE
• Good hands-on experience with Microservices
• Good experience in UI frameworks (HTML, Java Script, HTML5, JSP, Ajax)
• Good understanding of Spring, Spring boot, Spring Integration
• Good experience with service oriented architecture and REST, JSON, XML, SOAP
• Good experience with any Directory technology LDAP
• Good Experience with a relational database like Oracle
• Experience working with Agile Methodology
• Experience in using RTC, code quality tools, defect tracking tools
• Good experience with code reviews
• Excellent team player with good organizational, communicational, analytical and logical skills.
• Good understanding of the web browsers and web applications
Desired Skills:
• Good experience with Ping product like PingAccess and Ping Federate
• Apache Camel





