11+ FRS Jobs in Mumbai | FRS Job openings in Mumbai

Dear Aspirants,

We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.

In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.

We shall reach you back for scheduling the interviews post this.

About the Company :

Driven by a Passion for Excellence :

Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com

Educational Qualification :

- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)

Exp level - 1 to 5 yrs

Location - Andheri (Mumbai)

Technical expertise required :

1. a) Meeting clients to understand their CRM and process requirements.
2. b) Work as a team member for system requirements definition process and system setup during implementation.
3. c) Re-engineer business processes to ensure accurate CRM roll-out.
4. d) Creating and managing the project schedule, participating in performance standards discussions.
5. e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
6. f) Coordinating with departments to ensure delivery.

Desired Proficiency :

1. a) Excellent verbal and written communication, problem-solving, and analytical skill.
2. b) Ability to deliver on timeliness
3. c) Excellent customer facing skills
4. d) Appreciation of Business Issues
5. e) Strong Technical background.
6. f) Experience in BFSI and CRM domain is preferred.
7. g) Exposure to Microsoft .NET framework and databases is a plus.

If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.

Regards,

Deepak Sharma

Human Resources

Description

We are looking for a client-focused and experienced *Sales Executive* for our Mumbai showroom. The ideal candidate will have prior experience in premium or luxury furniture and home décor, and a flair for engaging with high-net-worth individuals, architects, and interior

designers. This role involves offering personalised service, understanding client needs, and ensuring a seamless sales experience.

Responsibilities

* Welcome and assist clients with a warm, service-oriented approach

* Understand client requirements and recommend suitable furniture and décor solutions

* Build and maintain strong relationships with interior designers and architects

* Manage the entire sales process from enquiry to order placement and post-sale support

* Maintain the showroom’s visual standards in line with brand aesthetics

* Record leads, showroom visits, and client interactions in the CRM system

* Meet individual and store-level sales targets

* Coordinate with production, logistics, and CRM teams to ensure timely deliveries and communication

Requirements

* 2–5 years of experience* in luxury furniture, home décor, lifestyle, or design-related retail

* Excellent communication and interpersonal skills

* Strong understanding of premium clientele and their expectations. Experience in handlingclients from architecture and design backgrounds

* Familiarity with CRM tools, email etiquette, and professional communication

* Available to work on weekends and holidays, as required

About Us

We are the sole distributors and service providers in India for world-class construction equipment imported from top international companies such as GEDA, MEP Italy, TSS, YHX, and more.

We offer sale, rental, and buy-back of equipment related to vertical logistics and rebar processing machines.

Job Description

• Run and manage digital marketing channels, including PPC, SEO, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).
• Create and post engaging content on social media to increase brand awareness and engagement.
• Handle and update product listings on e-commerce platforms.
• Manage and monitor company websites and updates using Elementor Pro and WordPress.
• Collaborate with the team to write content for websites, blogs, articles, videos, and more.
• Develop SEO strategies to increase organic traffic and search engine rankings.
• Use design tools like Canva or Adobe Creative Suite to create graphics and video content.
• Track and report on campaign performance and suggest improvements based on data analysis.
• Stay updated with the latest digital marketing trends, industry updates, and technologies.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Proficiency in digital marketing tools and analytics platforms such as Google Analytics, Google Search Console, Google Ads, and Facebook Ads Manager.

Skills Required

• 2–6 years of proven experience as a Digital Marketing Executive or similar role.
• Strong written and verbal communication skills.
• Creativity and out-of-the-box thinking.
• Analytical mindset and ability to interpret data.
• Time management and ability to meet deadlines.
• Adaptability to trends and algorithm changes.
• Team collaboration and coordination with design/content/sales teams.

Job Summary

We are looking for an Information Security & Compliance Officer to own and drive information security governance, risk management, audit readiness, compliance execution, and cybersecurity coordination.

The person will maintain compliance readiness across ISO 27001, PCI DSS, DL-SAR, CICRA, bank/partner audits, RBI requirements, Digital Lending Guidelines, and data protection requirements, while supporting readiness for ISO 27701, SOC 2 Type 2, DPDP, and other future compliance needs.

Responsibilities

·      Own and drive information security governance, risk management, compliance, and audit readiness.

·      Manage the audit and compliance calendar, including bank audits, regulatory reviews, partner reviews, security questionnaires, and external assessments.

·      Maintain audit and compliance readiness for ISO 27001, PCI DSS, DL-SAR, CICRA, RBI Cyber Security Framework, Digital Lending Guidelines, DPDP/data privacy, and other applicable requirements.

·      Maintain policies, procedures, risk registers, audit evidence, compliance trackers, security documentation, and closure reports.

·      Conduct and coordinate internal reviews for access control, privileged access, policy compliance, vendor security, cloud security, and security configurations.

·      Coordinate VAPT, source code reviews, cloud security reviews, configuration reviews, SAST/DAST activities, and remediation tracking.

·      Work with Technology, DevOps, IT, Compliance, HR/Admin, vendors, and business teams to close vulnerabilities, audit findings, security gaps, incidents, and risks.

·      Own and drive security incident response execution, including escalation coordination, RCA tracking, corrective actions, evidence documentation, closure reports, and periodic drills.

Required Skills

·      Good understanding of information security, GRC, IT risk, audits, compliance, and cybersecurity controls.

·      Working knowledge of application security, API security, cloud security, IAM, vulnerability management, incident response, secure SDLC, and vendor security.

·      Understanding of ISO 27001, PCI DSS, RBI Cyber Security Framework, Digital Lending Guidelines, banking/fintech requirements, and data protection requirements.

·      Ability to assess technical security risks, define controls, and coordinate remediation with technical teams.

·      Strong audit handling, evidence management, documentation, communication, follow-up, and ownership.

·      Ability to work independently with auditors, banks, vendors, technical teams, and business stakeholders.

Required Qualification

·      3–8 years of experience in information security, GRC, IT risk, cybersecurity coordination, audit, or compliance.

·      Experience handling bank audits, regulatory audits, ISO 27001, PCI DSS, VAPT coordination, access reviews, risk registers, audit evidence, and remediation tracking is preferred.

·      Experience in fintech, banking, NBFC, payments, lending, or regulated technology environments is preferred.

·      Bachelor’s degree in Computer Science, IT, Information Security, or a related field.

Relevant certification preferred, such as ISO 27001 LA/LI, CISA, CISM, PCI DSS, ISO 27701, Security+, CEH, or equivalent.

Responsibilities

• Develop and maintain robust APIs to support various applications and services.
• Design and implement scalable solutions using AWS cloud services.
• Utilize Python frameworks such as Flask and Django to build efficient and high-performance applications.
• Collaborate with cross-functional teams to gather and analyze requirements for new features and enhancements.
• Ensure the security and integrity of applications by implementing best practices and security measures.
• Optimize application performance and troubleshoot issues to ensure smooth operation.
• Provide technical guidance and mentorship to junior team members.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Participate in agile development processes including sprint planning daily stand-ups and retrospectives.
• Develop and maintain documentation for code processes and procedures.
• Stay updated with the latest industry trends and technologies to continuously improve skills and knowledge.
• Contribute to the overall success of the company by delivering high-quality software solutions that meet business needs.
• Foster a collaborative and inclusive work environment that promotes innovation and continuous improvement.

Qualifications

• Possess strong expertise in developing and maintaining APIs.
• Demonstrate proficiency in AWS cloud services and their application in scalable solutions.
• Have extensive experience with Python frameworks such as Flask and Django.
• Exhibit strong analytical and problem-solving skills to address complex technical challenges.
• Show ability to collaborate effectively with cross-functional teams and stakeholders.
• Display excellent communication skills to convey technical concepts clearly.
• Have a background in the Consumer Lending domain is a plus.
• Demonstrate commitment to continuous learning and staying updated with industry trends.
• Possess a strong understanding of agile development methodologies.
• Show experience in mentoring and guiding junior team members.
• Exhibit attention to detail and a commitment to delivering high-quality software solutions.
• Demonstrate ability to work effectively in a hybrid work model.
• Show a proactive approach to identifying and addressing potential issues before they become problems.

About Us

Founded in 2019 by IIT-B and IIM-A Alumni, Pilgrim is one of the fastest-growing Beauty & Personal Care brands that offers 90+ SKUs across face care, haircare, skincare, makeup and fragrances at over 25,000 pin codes and has grown into a 1000+ offline store omnichannel brand. Pilgrim is known to handpick the world’s best beauty secrets to create exciting and efficacious products that deliver results.

Global Inspiration: We handpick powerful ingredients from around the world (France, Korea, etc.) and use our in-house R&D team alongwith global partnerships to create effective personal care products.

Millennial Connection: The name "Pilgrim" reflects a modern, adventurous spirit. The brand offers a wide range of products curated with ingredients from France, Korea, Spain, Australia, the Amazon Rainforest, and Swiss glaciers.

Strong Customer Base & Ambitious Goals: We serve more than 6 million consumers per month and aim for an INR 1000 crore ARR by 2025.

Well-Funded for Growth: We have secured significant funding (notably a $20 million Series B round) to support the rapid growth trajectory. Our investors include Fireside Ventures, NSFO, Shark Aman Gupta, Rukam Capital, and others.

About the Role

Social Media Executive -Are you passionate about creating engaging content and building impactful brand stories? We're looking for a creative and dynamic Social Media Manager to join our social media team. If you have a flair for copywriting, a deep understanding of social platforms, and a keen interest in the beauty industry, this is the perfect opportunity to take your creative vision to the next level.

Roles and Responsibilities

• Social Media Strategy: Create and implement strategies aligned with business goals. Manage content calendars and optimise engagement based on trends.
• Campaign Management: Plan and execute campaigns (promotions, product launches). 
• Content & Shoots: Work with creatives to develop visuals and videos. Plan and manage photoshoots, including logistics and coordination.
• Community Engagement: Oversee social interactions, build influencer relationships, and monitor trends.
• Analytics & Reporting: Track performance, generate insights, and prepare monthly reports.
• Collaboration: Coordinate with internal teams and external agencies to ensure cohesive brand messaging.

The Ideal Profile

• Minimum of 3 years of experience in managing a Social Media channel for a brand or agency.
• BMM/Design/Marketing degree preferred.
• Strong understanding of current social media trends, platform algorithms, and best practices.
• Proficiency in design tools such as Photoshop, Illustrator or Canva is a plus..
• Experience in content creation, including copywriting, graphic design, and video production.
• Proficiency in MS Office
• Strong communication, collaboration, and interpersonal skills.
• Experience working with cross-functional teams.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Define APIs for front-end and back-end
• Consume 3rd party APIs
• Collaborate with other team members and stakeholders

• Strong understanding of JavaScript, its quirks, and workarounds
• Basic understanding of web markup, including HTML5 and CSS3
• Good understanding of advanced JavaScript libraries and frameworks - Angular, RxJS, Internationalization
• Good understanding of asynchronous request handling, partial page updates and reactive components
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Familiarity with front-end build tools
• Proficient understanding of Git
• Good understanding of browser rendering behavior and performance
• Basic understanding of HTTP requests and proficiency in creating REST APIs using Swagger
• Strong understanding of relational databases and its concepts - MySQL
• Ability to write database queries and transactions using sequalize ORM
• We would prefer it the candidate has an experience of min 1 year but a maximum of 3 years with all above mentioned technologies, libraries and frameworks

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Digital Marketing:

Salary: 4-9 LPA

About ZenOnco.io:

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

Roles and responsibilities:

* Prepares work to be accomplished by gathering information and materials.

* Plans concept by studying information and materials.

* Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.

* Obtains approval of concept by submitting rough layout for approval.

* Prepares finished copy and art by operating typesetting, printing, and similar equipment; and purchasing from vendors.

* Prepares final layout by marking and pasting up finished copy and art.

* Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment.

* Completes projects by coordinating with outside agencies, art services, printers, etc.

* Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies.

* Contributes to team effort by accomplishing related results as needed.

Graphic Designer Qualifications/Skills:

* Strong graphic design skills

* Layout skills

* Analytical skills

* Creativity

* Desktop publishing tools and graphic design software

* Proven graphic designing experience

* A strong portfolio of illustrations or other graphics

*  Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)

*  A keen eye for aesthetics and details

*Excellent communication skills

* Ability to work methodically and meet deadlines

* Degree in Design, Fine Arts or related field is a plus

Education and Experience:

* Bachelor’s degree in graphic design, industrial design, or interior design, or equivalent experience

* Experience in graphic designing: 1+ years

You will get:

* Some of the best people to work with (founders are IIM graduates and investment banker)

* An opportunity to make a difference in the lives of millions of cancer patients across the globe

* A great learning environment and opportunity to grow