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Job Title: Customer Support Executive

Process: Kotak Bank Process

Eligibility:

Graduates with 6+ months experience

Undergraduates with 6+ months experience

Communication Requirement (Versant):

Versant 3 – Average Communication

Versant 4 – Good Communication

Salary (Take Home):

Graduate

Versant 3: ₹17,000

Versant 4: ₹18,000

Undergraduate

Versant 3: ₹16,000

Versant 4: ₹17,000

Job Responsibilities:

Handle customer queries related to Kotak Bank products

Resolve customer issues professionally

Maintain quality and customer satisfaction

Job Details:

Shift Timing: 9:30 AM – 6:30 PM

Shift: Day Shift

Week Off: 1 Rotational Week Off

Location: Eureka Outsourcing Solutions

We are seeking a SAP Functional Consultant with experience in SAP S/4HANA and core manufacturing and supply chain processes, including Materials Management (MM), Production Planning (PP), Quality Management (QM), and Plant Maintenance (PM).

The ideal candidate will possess strong functional knowledge of SAP processes, hands-on configuration experience, and the ability to work closely with business and technology teams to support SAP implementation, enhancement, and transformation initiatives.

Key Responsibilities

• Support SAP functional design, configuration, testing, and deployment activities across MM, PP, QM, and PM modules.

• Gather and analyze business requirements and assist in translating them into SAP solutions.

• Configure and support business processes including:

o Materials Management and Procurement

o Production Planning and Manufacturing Operations

o Quality Management

o Plant Maintenance

o Inventory Management

o Master Data Management

• Participate in SAP S/4HANA implementation, enhancement, migration, and support projects.

• Assist in fit-gap analysis, process mapping, and solution design activities.

• Collaborate with technical teams on integrations, reports, interfaces, conversions, and enhancements.

• Support testing activities including SIT, UAT, defect resolution, and deployment validation.

• Prepare functional specifications, process documentation, training materials, and user guides.

• Support go-live activities, hypercare, and post-production support.

• Work closely with business users to troubleshoot issues and identify process improvement opportunities.

Required Skills & Experience

• 3–6 years of SAP functional consulting experience.

• Hands-on experience in one or more of the following SAP modules:

o SAP Materials Management (MM)

o SAP Production Planning (PP)

o SAP Quality Management (QM)

o SAP Plant Maintenance (PM)

• Experience working with SAP S/4HANA environments.

• Understanding of manufacturing, supply chain, procurement, inventory, and maintenance business processes.

• Experience supporting requirements gathering, configuration, testing, and deployment activities.

• Strong analytical, problem-solving, and communication skills.

• Ability to work effectively in a collaborative, team-oriented environment.

Preferred Qualifications

• Exposure to SAP Integrated Business Planning (IBP).

• Exposure to SAP Ariba and procurement processes.

• Experience supporting SAP ECC to S/4HANA migration initiatives.

• SAP certification in MM, PP, QM, PM, or S/4HANA.

• Experience working in manufacturing, life sciences, medical devices, consumer products, or supply chain-intensive industries.

What You'll Bring

• Strong functional and analytical capabilities.

• Ability to understand business requirements and translate them into SAP solutions.

• A proactive learning mindset and willingness to expand expertise across SAP modules.

• Strong collaboration and stakeholder engagement skills.

• Passion for driving operational excellence through SAP-enabled business processes.

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

Requirements / Experience:

• 1-3+ years of PHP application development experience
• Strong Experience using Laravel/CodeIgniter/ Symfonyframeworks
• Strong experience and theoretical knowledge of PHP
• Front end and back end development expertise
• JavaScript (Vue.js, React, node, Typescript, RequireJS)
• Front end frameworks (Bootstrap, Tailwind, etc.)
• Good background with SQL Databases (writing queries, optimization, query builders usage, ORMs)
• API development and documentation (OpenAPI)
• Troubleshooting (ability to react in the most effective manner to eliminate technical issues)
• Solution-Making (ability to propose the most effective technical solutions)
• NoSQL experience is nice to have
• Ability to work on existing live projects and do the modifications as required. 
• Ability to work independently and in a team as well

Job Description :

● Designation : Full Stack Developer

● Industry : Software Development

● Role category : Software Developer

● Education : Graduate

● Total Experience years : 3-5 Years

● Relevant Experience years : 3-5 Years

● Main skill require: : Python, Django, Javascript, react.js

● Gender : Male / Female

● Salary range : 6L to 12 L Per annum

● Job location : Navi Mumbai / Bangalore

● Office time : 11 AM to 8 PM

Hiring Process:

Following are some guidelines for the hiring process. It lists out the

expected experience and skill set required for the position. In terms of

the hiring procedure, our first step involves arranging a video

interview with the candidates who have been shortlisted.

Subsequently, we will proceed to schedule an in-office interview.

Resume Requirements

● Detailed Technical Skillset

● Detailed description of the Project

● Description of the modules/system which the developer was directly

involved in the Development.

Additional Attributes, if available

● Description of Technical Challenges faced and It’s implementation

● Link to their Code Repository (github, bitbucket etc)

● Link to the project

Full Stack Developer

Experience Requirement :

3-5 years of experience in Javascript, ReactJS and Python/Django

Technical skills Frontend:

● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles, React

Hooks, Context, High Order Components

● Prior experience with popular React.js workflows (such as Flux or

Redux)

● Familiarity with more current specifications of EcmaScript

● Prior experience with data structure libraries (e.g., Immutable.js)

● Familiarity with RESTful APIs

● Familiarity with HTML / CSS

● Experience with common front-end development tools such as Babel, Webpack, NPM, Etc.

Additional Skills – Not Compulsory -

● GIT experience is a plus

● Knowledge of isomorphic React is a plus

● Knowledge of modern authorization mechanisms, such as JSON Web Token

● Familiarity with modern front-end build pipelines and tools

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

Technical skills Backend:

We are looking for a Python/Django developer who is well versed in Python language as well as in use of the Django framework. Knowledge of other python web frameworks is an advantage.

Skills needed

● Good understanding of Python language(3 + years experience)

● Proficient in Django Development Framework

● Good understanding of REST Architecture

● Good understanding and experience in writing of regular Expressions

● Familiarity with some ORM (Object Relational Mapper) libraries

● Hands on Experience with deployment of application

● Knowledge of user authentication and authorisation between multiple systems, servers and environments

● Understanding of fundamental design principles behind a scalable & distributed application

Expi with Node.js, Express, Feather JS
3rd party API integration knowledge
Database- MySql or NoSql

Kafka Client Integration with Nodejs

Redis integration using Nodejs

We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.

The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.