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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Global Digital Transformation Solutions Provider
JOB DETAILS:
- Job Title: Lead I - Data Science - Python, Machine Learning, Spark
- Industry: Global Digital Transformation Solutions Provider
- Experience: 5-10 years
- Job Location: Pune
- CTC Range: Best in Industry
JD for Data Scientist
Hands-on experience with data analysis tools:
Proficient in using tools such as Python and R for data manipulation, querying, and analysis.
Skilled in utilizing libraries like Pandas, NumPy, and Scikit-Learn to perform in-depth data analysis and modeling.
Skilled in machine learning and predictive analytics:
Expertise in building, training, and deploying machine learning models using frameworks such as TensorFlow and PyTorch.
Capable of performing tasks like regression, classification, clustering, and recommendation, leading to data-driven predictions and insights.
Expertise in big data technologies:
Proficient in handling large datasets using big data tools such as Spark.
Skilled in employing distributed computing and parallel processing techniques to ensure efficient data processing, storage, and analysis, enabling enterprise-level solutions and informed decision-making
Skills: Python, SQL, Machine Learning, and Deep Learning, with mandatory expertise in Generative AI.
Must-Haves
5–9 years of relevant experience in Python, SQL, Machine Learning, and Deep Learning, with mandatory expertise in Generative AI
******
NP - Immediate joiners only
Location-Pune
Minimum requirements
5+ years of industry software engineering experience (does not include internships nor includes co-ops)
Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users
Preferred Qualifications
Experience with large-scale financial tracking systems
Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)
Position: Sr executive
Dept: Pre sales
Salary Bracket: 40 - 50k
Key Responsibilities:
- Act as the first point of contact for incoming customer leads and inquiries.
- Conduct product presentations, site walkthroughs, and client meetings.
- Understand customer needs and tailor solutions accordingly.
- Coordinate with the sales and marketing teams to ensure seamless lead handovers.
- Maintain updated records of client interactions and follow-ups in CRM.
- Represent the brand professionally and uphold service excellence at all times.
- Participate in events, exhibitions, and site activations when required.
Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least 4 years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
Job description
Having sound knowledge of Cordova development framework.
• Capable enough to understand the requirement.
• Strong hand on design, development and problem solving skills as well good debugging and analytical skill.
• Ability to complete the assigned work accurately and meet deadlines with frequent interruptions.
• Ability to work well independently as well as part of a team.
• Daily work reporting.
• Object Oriented Programming principles.
• Cleanly written, well organized and commented code is key.
Additional Skills Requirement:
• Experience interacting with various API's
• Flexibility to work effectively in a changing environment.
• Ability to adapt to changes in work environment, work assignments.
About Company:
About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
We want a team member who strives to develop a first-class codebase using Angular best practices.
Responsibilities
- Write effective, scalable code
- Develop front-end and back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
Qualifications
- BSc/BE/BTech/ME/MTech/MCA/MCS in Computer Science, Engineering or a related field
- Must have work experience on MongoDB, Expressjs, AngularJs, NodeJS.
- Must have work experience as a React or Angular (Front-end) and Node JS (Back-end) developer. Good to have a working knowledge of NestJS,
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript DOM manipulation Techniques
- Experience with RESTful services
- Hands-on and implements complex Angular modules
- Able to implement automated testing platforms and unit tests
- Understanding of fundamental design principles behind a scalable application
- Proficient understanding of code versioning tools (Git)
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Good hands-on and experience in Ruby on Rails, NodeJS and React/Angular/VueJs
- Knowledge of an SQL Database like MYSQL, Postgres.
- Basic Knowledge of programming in basic data structures and algorithms.
- You should have good experience working with relational and non-relational databases. We use Postgres and Cassandra.
- Good knowledge of version management with git.
- Awareness of TDD.
- CI/CD knowledge would be a huge advantage
- Will to design and maintain large scale distributed systems.
Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Professional Services team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. You will collaborate with our customers and/or partners on key engagements and will develop and deliver proof-of-concept projects, technical workshops, feature comparisons, and execute migration projects.
You will be based in Hyderabad and might have to travel globally to ensure customer success.
Responsibilities :
- Employ customer facing skills to represent AWS well within the customer's environment and drive discussions with technical and business teams.
- As a key member of the team, ensure success in designing, building and migrating applications, software, and services on the AWS platform
- Participate in architectural discussions and design exercises to create large scale solutions built on AWS and also be part of the development lifecycle.
- Identity workarounds for specific issues and corner scenarios observed during migration
- Automate solutions for repeatable problems
- Develop test plan and testcases to demonstrate application/database readiness post migration
- Work closely with application teams to ensure business functionality and SLAs are met
- Consult for optimal design of database environments, analyzing complex distributed production deployments, and making recommendations to optimize performance
- Develop innovative solutions to complex business and technology problems
- Educate customers on the value proposition of AWS and AWS services
- Partner with the sales team to design solutions for customers that drive AWS adoption and revenue
- Conduct technical sessions for internal teams, partners and customers
BASIC QUALIFICATIONS :
- 12+ years of experience in a technical position.
- 4+ years on any Cloud Platform (AWS, Azure, Google etc).
- Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field.
- Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
- Strong programming skills in Java and/or Python.
- Strong hands-on experience in integrating multiple databases like Oracle, SQL Server, PostgreSQL etc.
- Deep hands-on experience in the design, development and deployment of business software at scale.
- Customer facing skills to represent AWS well within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Leading/Involved in highly-available and fault-tolerant enterprise and web-scale software applications.
- Experience in performance optimization techniques.
- High end Troubleshooting and Communication skills.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
PREFERRED QUALIFICATIONS :
- Implementing experience with primary AWS services (EC2, ELB, RDS, Lambda, API Gateway Route53 & S3).
- AWS Solutions Architect Certified
- Infrastructure automation through DevOps scripting (E.g. shell, Python, Ruby, Powershell, Perl)
- Configuration management using CloudFormation and/or Chef/Puppet
- Experience in database programming like PL/SQL etc.
- Demonstrated ability to think strategically about business, product, and technical challenges
- Integration of AWS cloud services with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc.
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.).
- Extended travel to customer locations may be required to sell and deliver professional services as needed
Amazon is an equal opportunity employer. Amazon or its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment.

