11+ Information gathering Jobs in Delhi, NCR and Gurgaon | Information gathering Job openings in Delhi, NCR and Gurgaon
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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
Job Description: Telecaller / Inside Sales
Company: Timble AI
Location: Delhi Nearest Metro [ Arjan Ghar ] (On-site)
Role Objective
Identify and qualify leads by introducing our AI solutions (Dhwani, Vishwaas) to B2B prospects and scheduling product demonstrations.
Key Responsibilities
- Outbound Outreach: Conduct high-volume cold calls to Fintech and BFSI sectors.
- Pitching: Communicate the value of Timble’s AI products and "Efficiency by Design" philosophy.
- Lead Conversion: Book and coordinate demos for the technical sales team.
- CRM Management: Maintain precise records of all interactions and follow-ups.
Requirements
- Communication: Fluent in English and Hindi with a confident, professional phone presence.
- Sales Drive: A "hustle" mindset focused on hitting daily targets.
- Quick Learner: Ability to grasp technical concepts (APIs, AI automation) quickly.
- Professionalism: Strict adherence to office decorum and corporate standards.
Why Timble?
- Direct exposure to the AI and SaaS industry.
- Fast-paced growth environment with performance-based incentives.
Software Tester with overall knowledge of testing lifecyle.
Good analytical skills
Preparing test scenarios and reports
Excellent communication skills.
Worked on selenium and test automation tools.
Client co-ordination, requirement understanding and mapping.
Java
Spring BootRequired Skills:
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Google AnalyticsWe are hiring an experienced SEO candidate for our company. 2-4 years of experience required. Please Share Your Resume For Office Job, If Anyone wants to do in your contact, share it
Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034
Roles and Responsibilities
1. Develop optimization strategies that increase the company's search engine results in rankings in Google.
2. Research SEO keywords to use throughout the company's website and marketing materials
3. Set measurable goals that demonstrate improvement in marketing efforts
4. Monitor daily performance metrics to understand SEO strategy performance
4. Efficiently communicate with other marketing professionals to align goals
5. Collaborate with others within the marketing department to manage SEO strategy
5. Write compelling and high-quality content for link building, Meta Tags for websites, and Landing Pages.
6. Should have good expertise in content optimization.
7. Good knowledge of Anchor Text and Internal Linking Concepts
8. Coordinate with the technical Department to get the Technical Issues resolved
9. Good Understanding of Google SEO Updates and Algorithm changes
10. Update content and website links for maximum optimization and search engine rankings
11. Understanding of search engine algorithms and ranking factors and methods
Desired Candidate Profile
1. Manage SEO Strategy execution in accordance with the SEO KPIs.
2. Undertake keyword research, keyword mapping, and keyword categorization to suit
3. Devise SEO content strategies & link-building campaigns to achieve higher rankings in Search Engines.
4. Ensure End to End Mapping of Customer Journey in Google Analytics
5. Use Google Tools such as Webmaster & analytics
6. Communication with team and management on project development, timelines, and results
7. Good Hands on Experience and Skills in Quality SEO Onsite and Offsite Optimization.
Machine Learning (ML)
Data ScienceSenior Data Scientist
Your goal: To improve the education process and improve the student experience through data.
The organization: Data Science for Learning Services Data Science and Machine Learning are core to Chegg. As a Student Hub, we want to ensure that students discover the full breadth of learning solutions we have to offer to get full value on their learning time with us. To create the most relevant and engaging interactions, we are solving a multitude of machine learning problems so that we can better model student behavior, link various types of content, optimize workflows, and provide a personalized experience.
The Role: Senior Data Scientist
As a Senior Data Scientist, you will focus on conducting research and development in NLP and ML. You will be responsible for writing production-quality code for data product solutions at Chegg. You will lead in identification and implementation of key projects to process data and knowledge discovery.
Responsibilities:
• Translate product requirements into AIML/NLP solutions
• Be able to think out of the box and be able to design novel solutions for the problem at hand
• Write production-quality code
• Be able to design data and annotation collection strategies
• Identify key evaluation metrics and release requirements for data products
• Integrate new data and design workflows
• Innovate, share, and educate team members and community
Requirements:
• Working experience in machine learning, NLP, recommendation systems, experimentation, or related fields, with a specialization in NLP • Working experience on large language models that cater to multiple tasks such as text generation, Q&A, summarization, translation etc is highly preferred
• Knowledge on MLOPs and deployment pipelines is a must
• Expertise on supervised, unsupervised and reinforcement ML algorithms.
• Strong programming skills in Python
• Top data wrangling skills using SQL or NOSQL queries
• Experience using containers to deploy real-time prediction services
• Passion for using technology to help students
• Excellent communication skills
• Good team player and a self-starter
• Outstanding analytical and problem-solving skills
• Experience working with ML pipeline products such as AWS Sagemaker, Google ML, or Databricks a plus.
Why do we exist?
Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more, to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.
Video Shorts
Life at Chegg: https://jobs.chegg.com/Video-Shorts-Chegg-Services
Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg
Chegg India: http://www.cheggindia.com/
Chegg Israel: http://insider.geektime.co.il/organizations/chegg
Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers
Chegg out our culture and benefits!
http://www.chegg.com/jobs/benefits
https://www.youtube.com/watch?v=YYHnkwiD7Oo
Chegg is an equal-opportunity employer
Job Description
As we continue to expand our Technology footprint, we’re looking to find ambitious, talented leaders who enjoy everything tech and want to work at an exciting confluence of tech and digital transformation.
In the profile, the IT Project Manager will be responsible for planning of technology projects, managing our team of IT professionals, interacting with clients and architecting solutions to meet their requirements and the execution of all technology-related tasks and initiatives.
The successful candidate will also be the liaison with our teams in Hyderabad and US/Canada in order to ensure the successful delivery of projects.
Responsibilities include building project plans, allocating tasks, and setting milestones, and overseeing project execution.
- Create & manage project plans
- Define project schedules, allocate resources and monitor progress
- Align project objectives with company goals, and make sure the project team is clear on objectives
- Help project team with the design and development of tasks
- Lead process of issue identification and resolution
- Monitor and manage scope alongwith documentation Manage all documentation
- Foster partnership with customers/stakeholders/sponsors
Key requirements
- B.Tech in Computer Applications, IT, MCA or related field is a must
- At least 3 years of supervisory experience in managing teams
- Clear thought process, planning and forecasting skills will be required
- Excellent Verbal and written communication skills
- Prior experience of working with a digital agency/IT Services firm is a +
- Experience of US/North America projects in addition to India is a +
Department Corporate Agency and Broking Band 5A/5B/4
JOB SUMMARY:
Job PurposeTo Drive business through channel partner's sales team and distribution network.
Key Responsibilities:
1. To Build strong relationship across the partner network
2. To Grow the business by driving sales of MLI products through partner sales team
3. To Organize catch-up meetings with partners and their clients to introduce MLI products in their portfolios
4. To Activate maximum number of mapped sub-brokers/RMs/Lead Generators on a monthly basis
5. To Ensure smooth issuance of all cases from start to finish and maintain persistency of all issued policies
6. To Prepare and send daily report on meetings and sales numbers to all stakeholders
7. To Track the status of logged in policies in the central MIS
8. To Update on the tasks assigned for driving focused business through the task MIS
9. To Maintain and update the persistency data of the assigned cases
10. To Train partner RMs on MLI products and processes
KEY RELATIONSHIPS:
Internal:
Business Heads
MLI HR & Sales Training Team
MLI Operations Team
External:
Business Partners
Top Insurance Brokers
Top Clients
Measures of Success:
Actual sales generated vs plan
Accuracy and timeliness of sales reports
Actual activity vs targeted activity
Accuracy of competitor information;
up to date data; Identification of potential
contacts and conversion to channel
partner/customer.
DESIRED QUALIFICATIONS and EXPERIENCE:
Qualifications: Graduate / Post Graduate
Experience: 2 - 6 years of relevant in Insurance Sales in Broking / Banca Sales
The ideal candidate possesses a passion for writing and innovative ability to create successful marketing campaigns and aid in creating company growth.
Key Responsibilities
You will be responsible for:
- Writing mesmerizing content, like game questions, titles, messages, etc.
- Copywriting.
- Writing blogs and articles.
- Thorough research on industry-related topics and generating ideas for content.
- Proofreading the blog articles, game content, and content-related thing.
- Working on the website admin, therefore, he/she should be familiar with WordPress or similar software.
- Working on game admin and updating the content to it.
- Creating event content and engaging content for social media.
- Making the existing game content more interesting and entertaining.
- Working on Upwork for hiring freelancers for content-related jobs.
- Have basic knowledge of SEO.
- Knows MS Word and MS Excel in particular.
- Working as a think tank to make our games, gaming content, and user experience better.
- Working closely with the marketing and testing team.
Qualifications:
0-6 months of proven experience as a Content Writer
Preferably a graduate in English Literature/ Mass Communication
Other Details:
Job Type: Work from Office; 5 days a week; 10:00 a.m. to 7:00 p.m.
Compensation: 2-2.5 LPA
Role Type: Full-time
Location – Noida Sector-62
Android Development
KotlinJavaOur client is a full stack fitness and lifestyle brand and is Indias largest app that is making fitness affordable, accessible and enjoyable through technology, data and intelligence. Available on iOS and Android, this app allows subscribers to work out at anywhere, anytime, and chose from a variety of available workout options like: gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Android Developer, you will collaborate effectively with cross-functional teams such as Product Management, Business Development, and Operations, and use all your expertise to ensure superior solutions to match our scale of operations.
- Developing apps and building exceptional products
- Working in a cross-functional and collaborative environment using cutting edge technologies that continuously drive innovation forward
- Being part of a team of highly skilled and passionate people across multiple time zones
- Owning code quality and experience in writing extensive unit tests
- Ensuring that the development is leveraging common methods and best practices.
- Handling Code Reviews, Setup guidelines for Development.
- Enforcing consistent development patterns and security architecture.
- Carrying out A/B testing and be data-driven while approaching solutions to problems.
- Creating working prototypes and proof of concepts at tech scoping stage to demonstrate the feasibility.
What you need to have:
- Bachelors/ Masters degree in computer science, Engineering or a related subject
- Minimum of 5 years of work experience in mobile application development
- Proficiency in Problem Solving, Data Structures, and Algorithms
- Strong knowledge of design concepts and constraints on mobile platforms
- Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
- Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
- MVP/ MVVM architecture
- Firebase services
- Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
- Experience with a scalable architecture, while maintaining a hands-on role with code development
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Excellent analytical, problem-solving skills and Setting & following targets and timelines
- High proficiency in Android frameworks and core components
- Bug fixing
JavaTechnical Competencies
- Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
- Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
- Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
- Core Java Language (Collections, Concurrency/Multithreading)
- JDBC concepts (connection pooling, statement, result set)
- Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
- Database optimization and profiling
- Core/JEE/Integration Design patterns/UML
- Should have experience in Unit Testing
- Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
- Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
- Ability to apply design patterns consistently and also accurate when building per design requirements
- Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
- Demonstrated problem solving, analytic and troubleshooting skills.
- Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.
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