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What you'll do
Greetings from Trigent Software!!
Hiring for Customer Support Executive -International Process
**Only candidates who have excellent communication can apply**
Role: Customer Support Representative
Process: Voice
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: US Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: 0 months to 7 months - 3 LPA
8 months to 5 years - 4.8 LPA
Responsibility:
Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.
Create focused communications to reinforce existing processes or introduce new ones.
Help manage the tools used for agent communications.
Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.
Rounds of Interview: VERSANT > CD > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable working in a Contractual role
Perks and Benefits:
* 2 way cab facility
Regards,
Trigent Software
JOB DESCRIPTION:
Location: Pune, Mumbai
Mode of Work : 3 days from Office
DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API
- Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
- Implement and integrate APIs using Spring Framework and Apache CXF.
- Build microservices-based architecture for scalable and distributed systems.
- Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
- Optimize performance through efficient multithreading, memory management, and algorithm design.
- Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
- Work with RDBMS (preferably Sybase) for backend data integration.
- Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
- Work in Unix/Linux environments for deployment and troubleshooting.
Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and consulting to customers. We pride ourselves on prompt responses to customers with a range of technical capabilities to ensure the success of customers across our web and mobile features as part of the Engineering organization. While the entire company has a customer focus, TSEs make champions out of our customers and provide a partnership experience through professional and accurate technical support.
Responsibilities:
- Answer customer questions through our support queue
- Be the voice of the customer to the Product and Engineering organizations
- Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
- Take ownership of pushing cases to resolution, including working with developers
- Actively contribute to knowledge documentation through the creation of internal and customer-facing documentation
- Qualifications (your experience):
- Highly empathetic and passionate about helping others at a moment's notice
- Applied coding knowledge - Front End or API
- Reliable and active team member
- Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge
- Conversational fluency in spoken and written English
- 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development
- 2+ years of professional experience working in a customer-facing role
- Proven record of continued education/pursuit of knowledge in technology (computer science degree, coding school, other relevant courses)
Job Description
We’re looking for a talented and experienced Social Media Manager to join our team. The ideal candidate will be responsible for planning, implementing, and monitoring our company’s social media strategy in order to increase brand awareness, improve marketing efforts, and drive engagement with our target audience. This role requires a deep understanding of social media platforms, excellent communication skills, and a creative mindset.
Roles And Responsibilities
- Create a content calendar to ensure a consistent and engaging online presence.
- Collaborate with the design and content teams to create visually appealing and informative posts.
- Use social media analytics tools to track the performance of content and campaigns.
- Plan and execute social media advertising campaigns, including budget allocation and targeting.
- Monitor and analyze ad performance, making adjustments as needed to maximize ROI.
- Stay informed about emerging social media trends, tools, and platforms.
- Stay up-to-date with industry trends and best practices to continually refine the strategy.
- Maintain Client relations & manage team.
- Execute Paid Ad Campaigns for Social Media Clients.
Skills Required
- Proven work experience as a Social media manager.
- Hands on experience in social media management.
- Solid knowledge of social media platforms, algorithms and paid ads.
- Proficiency in social media management tools and analytics.
- Ability to work independently and as part of a team.
- Job Type: Full-time
- Experience required: 1 to 3 yrs
Industry Type: Web Development & Digital Marketing
Department: Social Media Management
Employment Type: Full Time, Permanent
Education
UG: Any Graduate
PG: Any Postgraduate
Job Description:
We are looking for an experienced SAP TM Functional Consultant with a minimum of 6 years of relevant experience in SAP Transportation Management. The ideal candidate should be skilled in end-to-end implementation and support of SAP TM modules, including Freight Order management, rate calculation, and logistics integration. Prior experience in handling business process configuration and client interaction is a must.
FancyPants is looking for their newest addition to their Marketing Team. We need a video wizard who can help us shoot & create impeccable and creative content for Instagram and youtube!
We are looking for a candidate with video expertise in terms of conceptualization, execution and pre-production. This person will work closely with our marketing team to head content and optimize as per performance.
1) Experience customizing Salesforce CPQ application.
2) Strong with configuration, customization, programming with APEX APIs, APEX Triggers, Visual force,
Chatter, Apex Data Loader etc.
3) Have directly involved in managing the releases of various salesforce applications - with deepdive
understanding of packages and change sets.
4) Have hands-on experience working with Salesforce API [Tooling API, Metadata API, Canvas, Rest/ SOAP
API, Bulk API etc.,]
5) Have hands-on experience in developing and architecting enterprise applications on Java / J2EE
platform.
6) Strong Problem Solving and communication skills.
7) SFDC Certifications Sales Cloud, Service Cloud, DEV
8) Must have been part of publishing at least 1 app on AppExchange and understanding of AppExchange
security review requirements
9) Implemented Continuous Integration for one of the Force.com applications.
10) In-depth knowledge and experience in developing Salesforce1 Mobile solutions (Apps).
11) Translates business requirements into well-architected solutions that best leverage the
Salesforce/CPQ platform & out of the box capabilities.
12) Experience in CPQ, Merge Service e: Configuration and Pricing APIs.
13) Proficiency in Salesforce.com development environment including Force.com IDE, migration tools,
SOSL, SOQL and Webservice




