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What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Strong Data Scientist / AI Engineer / Machine Learning Engineer profiles.

Mandatory (Experience 1) – Must have minimum 5+ years of hands-on experience in Data Science, Machine Learning, Applied AI, NLP, Deep Learning, or Generative AI solutions.

Mandatory (Experience 2) – Must have strong hands-on experience in Python programming, SQL, data analysis, feature engineering, model development, and production-grade ML applications.

Mandatory (Experience 3) – Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, Scikit-learn, or equivalent.

Mandatory (Experience 4) – Must have hands-on experience working on NLP, embeddings, semantic search, text classification, document understanding, recommendation systems, or similar AI/ML use cases.

Mandatory (Experience 5) – Must have experience working with Large Language Models (LLMs) such as GPT, Llama, Mistral, Claude, Gemini, Phi, or similar foundation models.

Mandatory (Experience 6) – Must have hands-on experience building or implementing RAG (Retrieval Augmented Generation) systems, vector search, knowledge retrieval, embeddings, chunking, indexing, or semantic retrieval solutions.

Mandatory (Experience 7) – Must have experience working with Git, CI/CD practices, production environments, and scalable AI/ML systems.

Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

Job Title: .NET Developer

Experience: 3-5 Years

Location: Pune

Employment Type: Full-Time

About the Role:

We're looking for an experienced .NET Developer with 3-5 years of expertise to join our team in Pune. You'll be working on building scalable web applications using C#, .NET Core, and modern development practices.

What You'll Do:

• Develop and maintain web applications using C# and .NET Core (.NET 5+)
• Build RESTful APIs with ASP.NET Core Web API
• Design and optimize SQL Server databases with complex queries and stored procedures
• Implement OOP principles, Design Patterns, and SOLID principles
• Work with Entity Framework Core for data access
• Collaborate with teams using Agile/Scrum methodologies
• Perform code reviews and ensure code quality
• Manage code using Git version control

Required Skills:

Must-Have:

• Strong proficiency in C# and .NET Core (or .NET 5+) - 3-5 years
• Hands-on experience with ASP.NET Core Web API and RESTful services
• Expertise in SQL (T-SQL), stored procedures, and database design
• Experience with SQL Server is highly preferred
• Hands-on experience with Entity Framework Core
• Solid understanding of OOP, Design Patterns, and SOLID principles
• Experience with Git and Agile/Scrum methodologies

Good to Have:

• Front-end technologies (Angular, React)
• Microservices architecture
• Cloud platforms (Azure/AWS)
• CI/CD pipelines
• Unit testing frameworks

Qualifications:

• Bachelor's degree in Computer Science, IT, or related field
• 3-5 years of professional .NET development experience

Job Title: Salesforce Developer

Location: Pune, India (On-site - 5 days/week)

Experience: 4-5 years of relevant Salesforce development experience

We are seeking a highly skilled and experienced Salesforce Developer to join our dynamic team in Pune. The ideal candidate will have a strong background in developing robust and scalable Salesforce solutions, with a particular emphasis on Lightning Web Components (LWC), Apex, Visualforce, and Salesforce Integrations. This is an exciting opportunity for a motivated individual to contribute to impactful projects in a collaborative on-site environment.

Key Responsibilities:

• Design, develop, test, and deploy high-quality Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC).
• Lead and execute complex Salesforce integration projects, leveraging various integration tools and methodologies (REST, SOAP, middleware, etc.).
• Collaborate with business analysts, solution architects, and other developers to understand requirements and translate them into effective technical solutions.
• Perform code reviews to ensure best practices, code quality, and adherence to development standards.
• Troubleshoot and debug Salesforce applications, identifying and resolving issues efficiently.
• Stay up-to-date with the latest Salesforce features, best practices, and industry trends.
• Contribute to the continuous improvement of development processes and methodologies.
• Provide technical guidance and mentorship to junior developers (if applicable).

Required Skills & Experience:

• Mandatory: 4-5 years of hands-on experience in Salesforce development.
• Mandatory: Proficient in Lightning Web Components (LWC), with a strong portfolio of implemented LWC solutions.
• Mandatory: Expert-level knowledge of Apex programming language, including asynchronous Apex, trigger frameworks, and governor limits.
• Mandatory: Solid understanding and experience with Visualforce page development.
• Mandatory: Extensive experience with Salesforce Integrations, including understanding of various integration patterns (e.g., real-time, batch, asynchronous).
• Mandatory: Proven experience with Salesforce integration tools and methodologies (e.g., REST API, SOAP API, Platform Events, Change Data Capture, Middleware platforms like MuleSoft, Informatica, etc.).
• Strong understanding of Salesforce data model, security model, and declarative capabilities.
• Experience with Salesforce DX, Git, and other version control systems.
• Ability to write comprehensive unit tests and ensure high code coverage.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Salesforce Developer Certifications (Platform Developer I, Platform Developer II) are highly preferred.

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and   expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

• Contribute to the architecture, design and implementation of major components for OrchestrationandDay2operations management solution
• Document software design and implementation
• Innovate – stay on top of new technologies
•  Recommend and maintain technical design methodologies, processes, and standards
• Identify and resolve key technical and customer issues

• Strong programming skill in golang
• Strong understanding and experience working with grpc
•  Experience working with mongodb, redis and etcd
•  Experience delivering and consuming cloud native solutions
•  Experience writing Helm Charts and Kubernetes operator is a plus
•  Excellent Understanding of Operating System concepts and exposure working with networking constructssuchas sockets, database management, multithreaded applications
•  Solid understanding of computer architecture such as multi-core CPU scheduling, virtual memory, andcaching
•  Knowledge and experience with network and technologies is a plus (e.g. SSL/TLS, TCP/IP, HTTP, X509, PKI etc)
• Experience with container technologies like Docker, Docker-compose and Kubernetes
• Experience with cloud technologies, AWS, Azure, VMware vSphere is a plus
• Experience working with development tools and process including Git, CI/CD.
• Bachelor's degree in Computer Science and 5+ years of related experience: or equivalent experience
• Outstanding interpersonal, verbal, and written communication skills - seriously we want people whocancodebut also be on a team

• Deep understanding of technology and passionate about what you do
• Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problemsolver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meetups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of everyround)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

Position Summary


Clarista.io turns current enterprise data silos into a ‘Live Data Network’, easy to use, always available, with flexibility to create any analytics. Clarista is designed for both business and technical users, hence the user interface plays a pivotal role in ensuring performance with large datasets and a superior user experience.

What You'll Do


You will be part of Clarista’s UI engineering team. You will work in our cloud native environment and perform following activities to support core product development and client specific projects:

• You will build & support responsive web user interfaces by using ReactJS
• You will ensure usability of the interfaces and workflows for end users
• You will integrate user interfaces with data and other interfaces through APIs
• You will collaborate with cloud and data engineering teams to enable end-to-end functionality
• You will partner with other team members in understanding the functional / non-functional business requirements, and translate them into software development tasks
• You will follow the software development best practices in ensuring that the code architecture and quality of code written by you is of high standard, as expected from an enterprise software
• You will be a proactive contributor to team and project discussions

 Who you are


• Strong education track record 
• Bachelors or an advanced degree in Computer Science or a related engineering discipline from Indian Institute of Technology or equivalent premium institute.
• 2-3 years of experience in UI Development using ReactJS
• An ideal candidate will be responsible to produce high-quality solutions; bringing a deep understanding of modern HTML, JavaScript, and CSS, and the software development life cycle and a strong ability to execute and implement standard software architecture patterns.
• Expert knowledge of JavaScript to design optimized and modular components that will be used across platforms.
• Proficient with ReactJS, Redux, Service Workers, Optimized coding practices, Progressive Web Apps (PWA), Context API, System design, Web concepts, Server-Side Rendering (SSR), lazy loading.
• Should have experience working with any of the chart’s library like charts.js, Highcharts.js, etc.
• Should know how to write modular and optimized code.
• Should have good knowledge around error handling.
• Fair understanding of responsive design and cross-browser compatibility issues.
• Experience versioning control systems such as GIT
• Strong problem solving and communication skills.
• Self-starter, continuous learner.

Good to have some exposure to

• Start-up experience is highly preferred
• Exposure to micro front ends.
• Agile software development methodologies.
• Working in multi-functional, multi-location teams

What You'll Love About Us – Do ask us about these!

• Be an integral part of the founding team. You will work directly with the founder
• Work Life Balance. You can't do a good job if your job is all you do!
• Prepare for the Future. Academy – we are all learners; we are all teachers!
• Diversity & Inclusion. HeForShe!
• Internal Mobility. Grow with us!
• Business knowledge of multiple sectors

• 1+ year of experience
• Full responsibility for designing and building core back-end modules and system architectures.
• Good understanding of database concepts.
• Experience with at least two programming languages (PHP & GoLang).
• Experience in creating at least one web application.
• Knowledge of MySQL in-depth and basic understanding of MongoDB along with basic understanding about different paradigms of programming.
• Ability to interact and coordinate with a team.
• Should have a basic understanding of APIs.
• Modify code in time to keep code dry and reusable.
• Should have worked in at least one framework in the backend.
• A background in Software Architecture would be preferred.

• Develop data-driven web solutions on PHP frameworks (ideally CakePHP), but be undeterred when the need arises to create an application from the ground up as required, maintain, contribute and adhere to our programming best practices and guidelines.
• Work with a team of UI designers, programmers, and server admins, to bring brand new concepts to the market.
• Help improve our code quality through writing unit tests, automation and performing code reviews.
• Immediate Joiner

Our ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.

You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.

Focus Areas and Core Responsibilities

Accountable for day-to-day implementation and launch of product roadmap features and updates.

Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.

Maintain and work on the continuous improvement and development of company tools.

Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.

Skillset, Qualifications, and Experience

• 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
• Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
• Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
• Strong familiarity with a variety of APIs and RESTful interfaces
• Familiar with various methods for performance optimization
• Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
• Experience integrating security best practices into the SDLC
• Expert level Git, including branching and best practices to resolve merge conflicts
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Excellent communicator who can work independently and be a team player
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges