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JOB ROLE: Content Writer

JOB TITLE: Senior Associate, Internal Communications (Junior position)

EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon

We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.

Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.  

The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.

WHAT YOU'LL DO DAY-TO-DAY:

Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.

• Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
• Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
  Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics.
• Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
• Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies

Secondary responsibilities:

• Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
• Detect: You will identify opportunities to improve brand positioning on our external platforms.
• Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.

WE'RE LOOKING FOR:

• Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
• Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums. 
• Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
• Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
• Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
• Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication. 

Added Skills:

• Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
•  

Get to know us:

• About Netcracker India

At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here ►

• Visit our https://www.linkedin.com/company/netcrackertech/life/india/">LinkedIn Life page for real-time updates on what happens inside Netcracker- our life and culture.
  
  

Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.

Job Details

- Job Title: Java Full Stack Developer 

- Industry: Global digital transformation solutions provider

- Domain: Information technology (IT)

- Experience Required: 5-7 years

- Working Mode: 3 days in office, Hybrid model.

- Job Location: Bangalore

- CTC Range: Best in Industry

Job Description:

SDET (Software Development Engineer in Test)

Job Responsibilities:

• Test Automation: • Develop, maintain, and execute automated test scripts using test automation frameworks. • Design and implement testing tools and frameworks to support automated testing.

• Software Development: • Participate in the design and development of software components to improve testability. • Write code actively, contribute to the development of tools, and work closely with developers to debunk complex issues.

• Quality Assurance: • Collaborate with the development team to understand software features and technical implementations. • Develop quality assurance standards and ensure adherence to the best testing practices.

• Integration Testing: • Conduct integration and functional testing to ensure that components work as expected individually and when combined.

• Performance and Scalability Testing: • Perform performance and scalability testing to identify bottlenecks and optimize application performance. • Test Planning and Execution: • Create detailed, comprehensive, and well-structured test plans and test cases. • Execute manual and/or automated tests and analyze results to ensure product quality.

• Bug Tracking and Resolution: • Identify, document, and track software defects using bug tracking tools. • Verify fixes and work closely with developers to resolve issues. • Continuous Improvement: • Stay updated on emerging tools and technologies relevant to the SDET role. • Constantly look for ways to improve testing processes and frameworks.

Skills and Qualifications: • Strong programming skills, particularly in languages such as COBOL, JCL, Java, C#, Python, or JavaScript. • Strong experience in Mainframe environments. • Experience with test automation tools and frameworks like Selenium, JUnit, TestNG, or Cucumber. • Excellent problem-solving skills and attention to detail. • Familiarity with CI/CD tools and practices, such as Jenkins, Git, Docker, etc. • Good understanding of web technologies and databases is often beneficial. • Strong communication skills for interfacing with cross-functional teams.

Qualifications • 5+ years of experience as a software developer, QA Engineer, or SDET. • 5+ years of hands-on experience with Java or Selenium. • 5+ years of hands-on experience with Mainframe environments. • 4+ years designing, implementing, and running test cases. • 4+ years working with test processes, methodologies, tools, and technology. • 4+ years performing functional and UI testing, quality reporting. • 3+ years of technical QA management experience leading on and offshore resources. • Passion around driving best practices in the testing space. • Thorough understanding of Functional, Stress, Performance, various forms of regression testing and mobile testing. • Knowledge of software engineering practices and agile approaches. • Experience building or improving test automation frameworks. • Proficiency CICD integration and pipeline development in Jenkins, Spinnaker or other similar tools. • Proficiency in UI automation (Serenity/Selenium, Robot, Watir). • Experience in Gherkin (BDD /TDD). • Ability to quickly tackle and diagnose issues within the quality assurance environment and communicate that knowledge to a varied audience of technical and non-technical partners. • Strong desire for establishing and improving product quality. • Willingness to take challenges head on while being part of a team. • Ability to work under tight deadlines and within a team environment. • Experience in test automation using UFT and Selenium. • UFT/Selenium experience in building object repositories, standard & custom checkpoints, parameterization, reusable functions, recovery scenarios, descriptive programming and API testing. • Knowledge of VBScript, C#, Java, HTML, and SQL. • Experience using GIT or other Version Control Systems. • Experience developing, supporting, and/or testing web applications. • Understanding of the need for testing of security requirements. • Ability to understand API – JSON and XML formats with experience using API testing tools like Postman, Swagger or SoapUI. • Excellent communication, collaboration, reporting, analytical and problem-solving skills. • Solid understanding of Release Cycle and QA /testing methodologies • ISTQB certification is a plus.

Skills: Python, Mainframe, C#

Notice period - 0 to 15days only

Job Summary

We are seeking an experienced ServiceNow Business Analyst with strong expertise in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC). The ideal candidate will bridge business needs and technical solutions, driving the implementation and optimization of ServiceNow IRM/GRC modules while ensuring alignment with organizational risk and compliance objectives.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements for IRM/GRC processes
• Translate business requirements into functional specifications and user stories for ServiceNow implementations
• Lead workshops, requirements sessions, and stakeholder meetings
• Configure and support ServiceNow IRM/GRC modules, including:
• Policy and Compliance Management,
• Risk Management,
• Audit Management,
• Vendor Risk Management
• Work closely with developers and architects to ensure accurate implementation of requirements
• Perform gap analysis and recommend process improvements aligned with industry best practices
• Support User Acceptance Testing (UAT), including test case creation and defect management
• Maintain documentation, including BRDs, FRDs, process flows, and user guides
• Ensure data integrity, reporting accuracy, and dashboard creation within ServiceNow
• Provide ongoing support and enhancements post-implementation

Required Skills & Qualifications

• 6+ years of experience as a ServiceNow Business Analyst, with at least 4+ years in ServiceNow IRM/GRC
• Strong understanding of risk management and compliance frameworks (e.g., ISO 27001, NIST, SOX)
• Hands-on experience with ServiceNow IRM/GRC modules
• Proficiency in requirement gathering, stakeholder management, and business process mapping
• Experience working in Agile/Scrum environments
• Strong analytical, problem-solving, and communication skills
• Ability to work with cross-functional teams and manage multiple priorities

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)
• Experience with integrations, reporting, and dashboards in ServiceNow
• Knowledge of ITSM processes and their alignment with GRC
• Prior consulting or client-facing experience

Key Competencies

• Stakeholder Management
• Business Analysis & Requirement Elicitation
• Risk & Compliance Domain Knowledge
• Process Improvement
• Communication & Presentation Skills

Nice to Have

• Experience with SecOps or Third-Party Risk Management
• Exposure to automation and workflow optimization within ServiceNow
• Understanding of regulatory environments across industries (BFSI, Healthcare, etc.)

Job Description – Graphic Designer

Job Profile: Graphic Designer 

Location: Bangalore

Job Mode: Work from Office

Salary: ₹7-7.2 LPA (Negotiable)

Notice Period: Immediate Joiners Preferred 

Key Responsibilities:

Design static and motion graphics for social media, websites, ads, and presentations.

Perform high-quality image manipulation and editing using Photoshop and Illustrator.

Collaborate with design and marketing teams to deliver visually engaging creatives.

Use Midjourney or similar AI tools for generating creative assets.

Ensure consistency with brand guidelines and adapt designs per platform.

Stay updated on design trends and participate in creative brainstorming.

Requirements:

1–2 years of graphic design experience, preferably in an agency setting.

Advanced image editing and visual design skills.

Proficiency in Adobe Creative Suite (Photoshop, Illustrator); After Effects & Premiere Pro are a plus.

Strong knowledge of AI-based design tools (especially Midjourney).

A portfolio showcasing image manipulation, creative graphics, and diverse design styles.

Ability to manage multiple projects under tight deadlines.

·        5 years of proven experience in developing applications using TypeScript.

·        In-depth understanding of JavaScript and ES6 features.

·        Hands-on experience in using NodeJS and its ecosystem.

·        Good experience in building Rest APIs

·        Experience using databases like PostgreSQL.

·        Experience in setting up and using TypeScript compilation and linting tools.

·        Experience in using YARN for creating and maintaining JavaScript packages.

·        Working knowledge of Agile software development and the Scrum methodology

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

• Extensive knowledge of linux kernel internals.
• Good knowledge of C programming language.
• Familiarity with any processor architecture, virtualization, storage and network management.
• Strong experience in debugging linux kernel mode
• Debugging experience across hardware and platform firmware.