11+ ITIL Jobs in Kolkata | ITIL Job openings in Kolkata

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

• Experience using AWS (that’s just common sense)
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
• Experience building and maintaining cloud-native applications
• A solid background in Linux/Unix and Windows server system administration
• Experience using https://www.simplilearn.com/tutorials/devops-tutorial/devops-tools" target="_blank">DevOps tools in a cloud environment, such as Ansible, Artifactory, https://www.simplilearn.com/tutorials/docker-tutorial/what-is-docker-container" target="_blank">Docker, GitHub, https://www.simplilearn.com/tutorials/jenkins-tutorial/what-is-jenkins" target="_blank">Jenkins, https://www.simplilearn.com/tutorials/kubernetes-tutorial/what-is-kubernetes" target="_blank">Kubernetes, Maven, and Sonar Qube
• Experience installing and configuring different application servers such as JBoss, Tomcat, and WebLogic
• Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus
• An understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
• Knowledge of one or more of the most-used programming languages available for today’s cloud computing (i.e., SQL data, XML data, R math, Clojure math, Haskell functional, Erlang functional, Python procedural, and Go procedural languages)
• Experience in troubleshooting distributed systems
• Proficiency in script development and scripting languages
• The ability to be a team player
• The ability and skill to train other people in procedural and technical topics
• Strong communication and collaboration skills

As a special aside, an AWS engineer who works in DevOps should also have experience with:

• The theory, concepts, and real-world application of Continuous Delivery (CD), which requires familiarity with tools like AWS CodeBuild, AWS CodeDeploy, and AWS CodePipeline
• An understanding of automation

Location: Kolkata

Work Days: Monday - Saturday

Educational Qualification: Graduate in any discipline (Business/Marketing preferred)

Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives)

Reporting Team: Reports to Sales Manager / Business Development Head

Experience: 6+ months of experience

About the Role

Are you someone who loves connecting with people, thrives on achieving targets, and want o grow fast in a performance-driven environment

At Study Buddy, we help students studying abroad unlock their full academic and career potential. We're expanding rapidly and are looking for Business Development Executive who are passionate about sales, communication, and helping students make the right choices.

Key Responsibilities:

• Engage with inbound leads (students and parents), understand their needs through detailed consultations.
• Pitch and sell relevant services with empathy and conviction — every call you make has the potential to change a life.
• Own the sales funnel: manage and nurture your leads, follow up regularly, and close deals.
• Collaborate with marketing and service teams for seamless client onboarding
• Undate CRM systems accurately and submit weekly reports on performance and learning.
• Participate in team sales sprints, campaign brainstorms, and performance reviews.
• 
  

You Are a Great Fit If You Are:

• A recent graduate or have up to 2 years of experience in B2C inside sales or tele-
• Fluent in English, confident on the phone, and persuasive in communication.
• Motivated by targets and performance-linked rewards.
• Quick learner, coachable, and enthusiastic about working in a fast-paced startup
• environment.
• Familiar with CRMs and Excel (or a fast learner)

✅ 1. Web Development Intern – Job Description

Overview:

We are looking for a passionate Web Development Intern to join our team. This role offers the opportunity to work on real projects, build responsive web applications, and collaborate with designers and developers in a fast-paced environment.

Key Responsibilities:

• Assist in developing, testing, and maintaining front-end and back-end features.
• Work on HTML, CSS, JavaScript, and modern frameworks (React, Node.js, etc.).
• Collaborate with the design team to translate UI/UX into functional code.
• Debug issues and perform basic code reviews.

Requirements:

• Basic knowledge of HTML, CSS, JavaScript.
• Familiarity with Git and any frontend framework (React preferred).
• Eagerness to learn and take ownership of small modules.
• Currently pursuing or recently completed a degree in CS or related field.

✅ 2. QA Intern – Job Description

Overview:

We are looking for a detail-oriented QA Intern to assist in manual testing of web and mobile applications. You'll learn to write test cases, identify bugs, and ensure the product meets quality standards.

Key Responsibilities:

• Execute test cases and report bugs clearly with screenshots/logs.
• Collaborate with developers to troubleshoot and verify fixes.
• Document test results and track issues using tools like Jira or Excel.
• Participate in QA reviews and feedback sessions.

Requirements:

• Basic knowledge of manual testing concepts.
• Familiarity with writing bug reports.
• Good communication and documentation skills.
• Currently pursuing or recently completed a degree in CS, IT, or QA field.

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description

ROLES AND RESPONSIBILITIES:

Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

We have opening for SAP PPQM Consultant/Sr. Consultant with leading industry for Kolkata Location.

Qualification Required:-B.Tech

Must Haves:

• Must have 8 years of relevant exp in SAP PP, QM Module.
• Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
• Must have experience of both PP and QM modules
• Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
• Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
• Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
• Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
• Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
• Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
• Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
• Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
• Must have integration knowledge with FI, CO, SD, MM, PM modules.

Good to Have:

• Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases