11+ ITIL management Jobs in Delhi, NCR and Gurgaon | ITIL management Job openings in Delhi, NCR and Gurgaon

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.

TESTMU AI (formerly LambdaTest)

Motion Graphic Designer

Design · Brand & Product Marketing

📍 Noida 🕐 Full-Time 🧭 3–6 Years

THE MISSION

We aren’t automating scripts — we’re deprecating the era of manual-heavy testing entirely. TestMu AI is building the world’s first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

The name “TestMu” comes from our community conference. Our users and team aren’t an audience — they’re the heartbeat of what we build. We believe AI augments human potential. It doesn’t replace it.

🔒 Fixed copy — do not edit

You’ll turn complex SaaS and product narratives into high-impact motion experiences that simplify, educate, and drive product adoption across every touchpoint.

THE PILLARS OF IMPACT

🚀 1. Motion Storytelling & Visual Narratives (50%)

– Translate complex SaaS workflows into clear, engaging motion-led stories

– Own end-to-end production of product explainers, launches, and brand videos

– Elevate product understanding through high-quality animation and storytelling

– Drive higher engagement and retention through compelling visual content

⚙️ 2. Multi-Channel Creative Execution (30%)

– Create motion assets for web, social, ads, events, and sales enablement

– Collaborate cross-functionally with Product Marketing, Brand, and Content teams

– Ensure consistency across all motion outputs aligned with brand guidelines

– Manage multiple projects while maintaining quality and timelines

🧠 3. Craft Excellence & Innovation (20%)

– Push the bar on heavy animation work beyond basic transitions or text motion

– Bring strong pacing, storytelling, and visual hierarchy into every asset

– Continuously experiment with styles, formats, and motion techniques

– Simplify technical concepts into intuitive visual communication

WHAT AI GIVES YOU

ToolHow you’ll use it in this roleChatGPT EnterpriseScript ideation, storyboard assistance, and narrative refinementTestMu AI PlatformUnderstand product workflows for accurate visual storytellingAdobe After EffectsCore animation and motion design executionAdobe Premiere ProVideo editing and final production(Optional) Cinema 4D / BlenderAdvanced 3D motion and animation workflows

THE BAR

SignalWhat they must proveAnimation DepthHas created heavy animation work, not just basic transitions or motion graphicsSaaS UnderstandingCan clearly demonstrate experience simplifying SaaS or product-heavy conceptsExecution MasteryDelivers high-quality motion assets independently, end-to-endStorytelling AbilityCan translate complex ideas into engaging, easy-to-understand visual narratives

THE INTERVIEW LOOP · SCREENING FOR THE TOP 1%

RoundWhat happensRound I · Design ScreeningPortfolio deep dive focused on animation depth, storytelling, and SaaS workRound II · Hiring ManagerDiscussion on approach, past projects, and problem-solving in motion designRound III · Cross-functional PanelCollaboration assessment with Product Marketing & Brand scenariosFinal · LeadershipCulture fit, ownership mindset, and long-term creative vision alignment

YOUR PATH

Your growth at TestMu AI is mapped to what you ship — not how long you’ve been here. We built a bot that maps it out for you: your strengths, your gaps, where you land on day one, and exactly where you go from here.

Click it. Be amazed. → careers.testmuai.com/growth-path/motion-graphic-designer

Skills

Figma, Sketch, or Adobe XD.Motion Designing

Job Title: Technical AI Product Manager (Agentic AI)

Location- Delhi

Job type: Full time, On site

About Us: TIMBLE is leading Authentication Company, delivering cutting edge technology and alternate data analysis for Identity management, Onboarding & Verification and Business Intelligence. We provide solutions across three verticals

1. BFSI Solutions

2. KYC and background check Solutions

3.AI Solutions

Key Responsibilities

1. Product Strategy & Roadmap: Own the end-to-end product lifecycle for AI-native and agentic products. Translate complex operational problems into AI-driven workflows and autonomous agent solutions.
2. Agentic AI Architecture: Prototyping multi-agent workflows using LangGraph, LangChain, and modern LLM tooling. Build systems featuring tool calling, structured memory, planning, and reflection capabilities.
3. Hands-on Development: Develop proof-of-concepts (PoCs) and MVPs using Python. Integrate LLM APIs, vector databases, retrieval systems, and custom prompt engineering techniques.
4.  Agile Execution: Convert stakeholder requirements into technical specifications, user stories, and high-quality PRDs. Lead sprint planning and agile ceremonies with backend and AI/ML teams.
5.  Performance & Metrics: Define and monitor AI-specific KPIs, including token latency, system reliability, contextual accuracy, and hallucination rates.

Required Skills & Qualifications

1. Experience: 4+ Years in Product Management or Technical Product Management (TPM).
2. Domain Expertise: Proven track record of shipping AI/ML, Generative AI, or LLM-based applications.
3. Technical Skills: Hands-on experience prototyping or designing AI agents/workflows. Strong programming literacy in Python to interface with data science frameworks.
4. Education: B.Tech/M.Tech in Computer Science or a related technical discipline from a reputed institute.

What We Offer

1.  Absolute ownership of the core agentic roadmap in a high-growth AI startup.
2. A collaborative, high-velocity workspace with zero corporate bureaucracy.
3. Competitive compensation packages and performance-driven trajectory.

Learn more about us at: https://timbleglance.com

Job description:

Job Description – Manager / Senior Manager – Marketplaces

Company: Indian retail sweet and snacks brand

Location: Lawrence Road Industrial Area, Delhi

Work Mode: Hybrid

Experience: 5+ years

Relevant Experience: Minimum 4+ years managing marketplaces such as Amazon, Flipkart, Quick Commerce platforms, etc.

Work Schedule: 5 Days WFO

About the Company

It is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.

Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.

Role Overview

• The Manager / Senior Manager – Marketplaces will be responsible for owning and scaling the brand’s presence across online marketplaces.
• This role will lead revenue growth, visibility, and profitability across platforms such as Amazon, Flipkart, and quick commerce channels.
• The role requires strong hands-on expertise in marketplace operations, performance marketing, promotions, and category growth.
• The individual will work closely with founders, supply chain, marketing, finance, and operations teams to drive sustainable marketplace performance.

Key Responsibilities

• Own end-to-end marketplace performance including product listings, revenue, margins, and growth targets.
• Manage day-to-day operations across Amazon, Flipkart, and quick commerce platforms.
• Drive visibility through search optimization, catalog management, and platform-led growth levers.
• Plan and execute promotions, deals, and seasonal campaigns in coordination with platform teams.
• Manage marketplace advertising, budgeting, and ROI optimization.
• Track sales performance, pricing, inventory health, and demand forecasting.
• Coordinate with supply chain and operations teams to ensure smooth fulfilment and inventory availability.
• Analyze marketplace data and consumer insights to improve conversion, ratings, and repeat purchases.
• Build and maintain strong relationships with marketplace account managers and platform stakeholders.

Desired Skills & Qualifications

• Minimum 5+ years of overall experience in e-commerce or digital sales.
• At least 4+ years of hands-on experience managing marketplaces such as Amazon, Flipkart, and quick commerce platforms.
• Strong understanding of marketplace algorithms, ads, promotions, and category management.
• Experience scaling brands on marketplaces in FMCG, D2C, or consumer goods categories preferred.
• Strong analytical skills with the ability to interpret performance data and drive actionable insights.
• Ability to work in fast-paced, high-growth environments with high ownership.
• Strong stakeholder management and communication skills.

Why Join Us

• Be part of building a ₹1000 Cr consumer brand from the ground up
• Opportunity to work closely with founders and leadership
• Long-term wealth creation through ESOP participation
• High ownership, high impact role in a fast-scaling organization

We are looking for a highly skilled Backend Developer with expertise in Core Java, Java 8, and Data Structures. The ideal candidate should have experience in Spring Boot, JPA/Hibernate, and Microservices architecture. If you are passionate about backend development and want to work in a dynamic environment, we’d love to hear from you!

Key Responsibilities:

• Develop and maintain backend applications using Core Java and Java 8.
• Design and implement RESTful and SOAP web services.
• Work with Spring Framework, Spring Boot, and JPA/Hibernate for backend development.
• Build and optimize microservices-based architectures.
• Manage databases such as PostgreSQL, MySQL, or Oracle.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Write clean, efficient, and scalable code while following best practices.
• 
  

Requirements:

✅ Strong hands-on experience in Java (Core Java, Java 8) and Data Structures.

✅ Proficiency in Spring, Spring Boot, JPA/Hibernate.

✅ Experience in developing and consuming RESTful & SOAP APIs.

✅ Knowledge of Microservices architecture and best practices.

✅ Database expertise in PostgreSQL, MySQL, or Oracle.

✅ Excellent verbal and written communication skills.

Nice to Have:

• Experience with Docker/Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Exposure to cloud platforms (AWS, GCP, or Azure).

• Developer will be responsible for managing back-end services and the interchange of data between the server and the users.

• Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

• Knowledge of PHP web frameworks (Code igniter, Magento, Laravel etc).

• Should have experience in Word Press, Code igniter / Laravel or at-lease 1 MVC framework of PHP.

• Proficiency in HTML5, CSS3, and JavaScript JQuery.

• Good communication.

• Team worker.

• Ability to handle projects.

• Good problem-solving skills.

SEO Team Lead Job Description

• Perform keyword research
• Develop keyword plans through conducting keyword research on a regular basis to generate content ideas and optimise existing content
• Plan and oversee the entire website architecture, restructuring page hierarchy where necessary
• Optimise web pages such as the homepage, landing pages, blog posts, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings
• Conduct regular technical SEO audits and work with the web development team to fix technical website issues (e.g. slow page load speeds, page crawl errors, and duplicate content) that may negatively impact organic search rankings
• Conduct full-scale SEO audit (technical, on-page, and off-page) on both mobile and desktop website versions to provide recommendations for improvement in key areas such as keyword optimization on meta tags and images, content quality, and link building
• Implement local and international SEO techniques across local (Google My Business listings) and international websites
• Measure key SEO metrics such as organic traffic, ranking positions, domain authority and provide recommendations for improvement
• Perform competitive analysis to benchmark current SEO performance against competitors and devise strategies to surpass competitors
• Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices
• At least 1 years of experience as SEO team lead or similar role
• Digital Marketing Agencies experience would be preferred 

Why should you join us:

• · Fixed working timings- 5 days working
• · Attractive Incentives
• · Young & Vibrant work culture

• Job Location: Block A-128, Sector-63, Noida
• Salary Package: Depends on skills
• Working Days: Monday to Friday

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

• Designing, building, and automating the MongoDB Architecture for open-source MongoDB.
  
  
• Good understanding of DB schema design, performance, tuning and capacity planning.
• The ideal candidate has worked with modern open-source MongoDB platforms cloud deployment models and test-driven development in a fast-paced agile environment.
• In depth understanding of data management e g permissions recovery security and monitoring Operational experience with MongoDB.
• Data Modelling Operational experience with Indexes.
• Good understanding of MongoDB replica set Op log and journals.
• Provide advice and support to other development resources interacting with MongoDB.
• Troubleshoot any problems that may come up with the database environments.
• Skilled in performance tuning and optimization using native monitoring and troubleshooting tools.
• Provide guidance in the creation and modification of standards and procedures.
• Experience working with cloud database services a plus.
• Experience working in an Agile Scrum environment.
• Experience working in Aggregation in MongoDB.
• Strong communication documentation skills and technology awareness.