11+ Knowledge base Jobs in Mumbai | Knowledge base Job openings in Mumbai

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

HR Generalist

📍 Location: Mulund West, Mumbai (Onsite)

💼 Experience: 2–3 Years

🗓 Employment Type: Full-time

About the Role

We are looking for a proactive HR Generalist to manage day-to-day HR operations, including recruitment, employee lifecycle management, and HR administration. The ideal candidate should have hands-on experience in both technical and non-technical hiring, along with exposure to HR operations, employee engagement, and payroll support.

This role requires someone who can work closely with leadership and employees to ensure smooth HR processes and a positive workplace environment.

Key Responsibilities

Recruitment & Hiring

• Manage end-to-end recruitment for both technical and non-technical roles
• Source candidates through LinkedIn, job portals, and referrals
• Screen resumes, conduct HR interviews, and coordinate with hiring managers
• Schedule and manage interview processes and candidate communication
• Manage offer rollouts and candidate follow-ups

Onboarding & Offboarding

• Coordinate new employee onboarding, documentation, and orientation
• Ensure smooth onboarding experience and completion of joining formalities
• Handle employee exit processes including exit interviews and documentation
• Manage full employee lifecycle from joining to separation

HR Operations

• Maintain employee records and HR documentation
• Ensure compliance with company policies and HR procedures
• Assist in updating HR policies and employee handbook

Employee Engagement & HR Activities

• Plan and execute employee engagement initiatives and HR events
• Support activities related to employee well-being and workplace culture
• Assist in organizing company events and celebrations

Payroll & Administration

• Support payroll processing by coordinating attendance, leave records, and required data
• Maintain employee attendance and leave records
• Handle HR administrative activities and coordinate with the accounts team when required

Requirements

• 2–3 years of experience in HR Generalist or HR Executive role
• Experience in tech and non-tech hiring
• Strong understanding of recruitment processes and HR operations
• Good communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in MS Excel, HR tools, and job portals

🚀 We’re Hiring: Tech Lead – Backend | Onsite in Mumbai

Are you a passionate backend engineer with strong leadership skills?

We’re looking for a Tech Lead (Backend) to drive architecture, design, and development for high-scale systems while mentoring a talented team of engineers.

What You’ll Do:

🔹 Lead backend development using Kotlin/Java (JVM stack)

🔹 Own system architecture & design discussions

🔹 Build scalable microservices & RESTful APIs (Spring Boot)

🔹 Collaborate with business stakeholders & cross-functional teams

🔹 Mentor and guide engineers, fostering best coding practices

🔹 Ensure high performance, scalability, and reliability in production

What We’re Looking For:

✅ 8+ years of backend experience (Java/Kotlin, Spring Boot, APIs)

✅ Strong exposure to cloud platforms (Azure preferred)

✅ Hands-on with microservices, API integration & databases (Postgres)

✅ Experience leading teams & delivering enterprise-scale projects

✅ Excellent communication and leadership skills

✅ Onsite role in Mumbai

This is an exciting opportunity to lead backend initiatives for a fast-growing enterprise, working with modern architectures and cloud-native solutions.

About Company:

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

you will be a part of the core product development team 

• Build using C/C++ and related technologies on mainly Windows platforms

• Manage priorities, deadlines and deliverables with your technical expertise

• Research solutions and decide the best and practical solution for complex problems

• Lead designs of major product components, and features

• Design, develop, test, maintain and enhance the product

• Analyse issues reported by customers

• Mentor and train team members on design techniques and technologies

MINIMUM QUALIFICATION:

● Relevant experience of 5+ years or 0 - 3yrs in C/C++ development on any platform (Linux, Windows,

macOS)

● BE / B. Tech / MCA / PGDST or equivalent degree from reputed institute

● Experience and skills in designing components and modules

● Experience in mentoring team for technical skills

● Attitude, perseverance, innovation, and curiosity to meet and overcome challenges

● Working proficiency and communication skills in verbal and written English

CANDIDATE REQUIREMENT:

● Experience in XML, STL, Win32 SDK, Dynamic Library / Shared Library, Process, Multithreading,

Windows Messages, ATL, COM, HTTP, File I/O, Memory Mapping, API Hooking and Memory

● Management on Windows or Linux platform. Experience in Windows System Programming

● Experience in debugging and troubleshooting with using tools like Sysinternals Tools,

● Debuggers / windbg, API Monitoring / Tracing. Experience in MS Office & Outlook Object Model

● Experience in Cryptography, Data Security, Information Security and Security Technologies

● Experience in Cross-Platform development, Experience in building of Desktop software

Firmway

Our software’s are used by large corporates and their auditors for automating balance confirmation and accounts reconciliation. We are looking for a star developer who is looking challenging work, shorter deadlines, kickass mentorship, a rock-solid career growth plan.

About the Role

Firmway is looking for a candidate who is willing to with the FinTech Startup to take it to the next level. The candidate must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.

Someone who can take ownership of the responsibility and is willing to go that extra mile. Someone who is hungry for knowledge and wants to climb up the ladder quickly. 

Key Tasks and Responsibilities

• Modifying existing code with new features available in current and future deployments.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Understand user requirements and prepare an algorithm.
• Write clean, high quality, optimized & reusable code.
• Maintain Security of the Application.
• Identifies competitive advantages and technological trends for the benefit of a company.

Key Skills

• Must be proficient in PHP, Laravel, Mysql, AWS technology stacks.
• Must have experience in working on a framework such as Laravel, front-end development skills including Javascript & JQuery.
• Experience with REST-based API Development.
• Knowledge of Object-Oriented Programming (OOP) Concepts, MySQL, CSS3, JSON, XML & MVC.
• Knowledge of Networking and Versioning.
• Familiarity with SQL/NoSQL databases and their declarative query languages.
• Strong programming skills with an understanding of project cycles, development environments, and source control techniques.

Good to Have Skills:

• Ability to work without supervision.
• Efficiently handles tasks in a reasonable amount of time.
• Ability to communicate with clients, colleagues and management to explain complex issues clearly and concisely.
• Excellent learner.
• Multi-task and manage tasks with varying priorities.

Experience: 1 year.

Education : BE / B.Tech / M.Tech / MCA in CS/IT

Benefits

Being part of a startup that’s turning out to be a game-changer, you will be blessed with:

• Freedom to try new things.
• 2 Saturday’s off.
• Dress code – Casual.
• Take-it-when-you-need-it vacation.

Apply here - https://firmway.in/job

• Understand the client’s business, strategy and product offerings.
• An Integrated part in Ideating & deriving 360˚ strategies along with the research team
• Edit and produce online marketing campaign strategy and content while working closely with web designers on page layout, content organization and graphics.
• Edit content for grammar, accuracy, clarity, readability, consistency, and coherence.
• Manage a project from start to completion.
• Independently research subject matter.
• Self-educate through engineering documentation and product use.
• Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)
• Produce customized templates/Collate technical & functional informatio

Must to have:

• Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
• Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
• Clear, concise and compelling copywriting and editing proofreading skills.
• 3+ Yrs of experience in Digital Marketing

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!

The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow. 

Roles & Responsibilities

• Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
• Understand the industry requirements and develop courses to help students meet high standards
• Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
• Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
• Collaborate with business development team to meet content production deliverables
• Define & structure content development process; work with educational content across all levels
• Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
• Work closely with senior faculty, freelancers and global industry leaders

Skills Required

• BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
• Online/ self taught/MOOC) OR a degree in Maths/Statistics.
• 4+ years of experience in e-Learning and/or creating customised higher education programs
• Experience in software development (backend/full-stack web development) , Data science is valuable.
• Excellence in problem solving and structuring of complex processes in new terrains
• Master in Higher Education/ Technology, Education & Innovation is preferred
• Experience in (digital) pedagogic content production; preferably higher education is preferred