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Tech Lead

Full Stack, Architecture & Client Delivery

📍 Mumbai (On-site) | Full-time | 5-6 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Tech Lead who will own the technical direction of full stack engagements, lead a small pod of engineers, and represent Unico Connect directly in front of customers.

The mandatory requirement for this role is hands-on production experience as a senior or lead engineer building full stack web applications with React on the frontend and either Node.js or Python on the backend.

The role is hands-on.

Expect to spend meaningful time on architecture, complex implementation, and code reviews, while also driving delivery, mentoring a pod of 3 to 6 engineers, running client conversations, and contributing to solutioning on new opportunities.

A typical week includes a design review on a new module, a working session with a client product owner, paired implementation on a complex flow, and pre-sales input on an active opportunity.

Responsibilities:

Solutioning and Architecture

Own end-to-end architecture for client engagements: system design, API contracts, data models, integrations, deployment topology, and trade-off analysis.

Document and defend decisions in writing and in client reviews.

Hands-on Full Stack Delivery

Lead by example on complex modules, performance-critical paths, and high-risk areas of the system using React (with Next.js where relevant) and Node.js (Express, NestJS) or Python (FastAPI, Django, Flask).

Database Design and Performance

Drive PostgreSQL schema design, indexing strategy, query optimisation, migrations, and capacity planning.

Set the standard for data modelling across the pod.

Cloud and Infrastructure

Set up and operate production workloads on AWS, GCP, or Azure.

Make and own decisions on compute, storage, networking, CI/CD pipelines, observability, and cost.

Code Quality and Engineering Standards

Run code reviews, define engineering conventions, and raise the quality bar across the team.

Set the standard for testing, linting, branching, release management, and incident response.

Team Leadership and Mentorship

Lead, mentor, and grow a pod of 3 to 6 engineers.

Plan sprints, unblock the team, run retros, and own delivery commitments.

Client Engagement

Act as the primary technical point of contact for the client.

Run technical discussions, present trade-offs, manage scope and risks, and keep stakeholders informed in writing.

Pre-Sales and Solutioning

Partner with sales and account leadership on new opportunities, including discovery calls, effort estimation, architecture diagrams, and solution write-ups.

AI-Assisted Development

Use Claude, Cursor, and similar tools day to day.

Set the standard for the team on prompts, patterns, AI-assisted code review, and where these tools are and are not appropriate.

AI Feature Delivery

Where an engagement calls for it, design and ship LLM-based features into production, including prompt design, retrieval pipelines, evaluation, observability, and guardrails.

Requirements:

Hands-on Full Stack Production Experience as a Senior or Lead Engineer (Mandatory)

Must have personally built and shipped production web applications using React on the frontend and either Node.js or Python on the backend.

POCs, internal tools, and coursework do not qualify.

5 to 6 Years of Professional Software Engineering Experience

Including at least 1 to 2 years in a tech lead, team lead, or senior engineering role with direct responsibility for technical decisions and team output.

Hands-on Cloud Experience on at Least One of AWS, GCP, or Azure

Including deploying and operating production workloads.

Comfort with at least three of: EC2 or equivalent compute, S3 or equivalent object storage, Lambda or serverless functions, RDS or managed databases, CloudFront or equivalent CDN, IAM, VPC.

Strong Proficiency in JavaScript and TypeScript

With React and Next.js (SSR, SSG, app router) on the frontend, and either Node.js (Express, NestJS) or Python (FastAPI, Django, Flask) on the backend.

API design experience across REST and GraphQL.

Willingness and demonstrated ability to pick up the other backend stack as engagements demand.

Production Experience with Docker, Git-Based Workflows, and CI/CD Pipelines

(GitHub Actions, GitLab CI, CircleCI, or equivalent).

Strong PostgreSQL Skills

Schema design, normalisation, indexing, query performance, migrations, and at least one production system where you owned the data model end-to-end.

Caching and Event-Driven Architecture

Hands-on with Redis (or equivalent) for caching and session management, and message queues or event-driven patterns (RabbitMQ, SQS, Kafka, or NATS) for asynchronous workflows.

AI and LLM Feature Delivery in Production

Experience designing and shipping at least one AI feature to production, covering prompt design, retrieval-augmented generation (RAG), embeddings, evaluation, observability, and guardrails.

POCs and demos do not qualify.

System Design Depth and End-to-End Ownership

Able to take an ambiguous problem, break it into components, evaluate alternatives, produce an architecture that holds up under review and load, plan execution, and ship to production with limited supervision.

Excellent Written and Spoken English

Experience working directly with international clients.

Confident, clear, and firm in stakeholder communication.

Comfortable presenting to senior stakeholders, pushing back where needed, and managing expectations across time zones.

Job Title: Sales Engineer

Location: Ghatkopar

Department: Sales and Marketing

Experience: 2 and above (Food and Beverages)

Qualification:

Diploma or Graduation in any Engineering field

Skills:

 Business acumen

 Excellent communication skills

 Commercial awareness

 Self-motivation

 Negotiation skills

 Networking skills & Relationship building

 Ability to work independently.

 Problem-solving skills

 Ability to travel extensively.

Key Responsibility:

 The Sales Engineer shall aim to maximize profits through the implementation strategies.

 Analysing and investigating customer requirement, demand and competition

 Devising and presenting ideas and strategies

 Marketing activities like providing presentation and technical know-how to the probable end-

users

Follow-up enquires & monitoring customer satisfaction throughout business cycle.

 Field work and should work on Targets.

 Develop a thorough understanding of customer needs.

 Monitor and report on sales performance and customer feedback.

 Review and respond to customer inquiries and complaints.

 Represent the company at trade fairs, exhibitions, and industry conferences to generate new

leads and enhance brand visibility.

 Manage sales and customer service activities.

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

Roles & Responsibilities

• Data Engineering Excellence: Design and implement data pipelines using formats like JSON, Parquet, CSV, and ORC, utilizing batch and streaming ingestion.
• Cloud Data Migration Leadership: Lead cloud migration projects, developing scalable Spark pipelines.
• Medallion Architecture: Implement Bronze, Silver, and gold tables for scalable data systems.
• Spark Code Optimization: Optimize Spark code to ensure efficient cloud migration.
• Data Modeling: Develop and maintain data models with strong governance practices.
• Data Cataloging & Quality: Implement cataloging strategies with Unity Catalog to maintain high-quality data.
• Delta Live Table Leadership: Lead the design and implementation of Delta Live Tables (DLT) pipelines for secure, tamper-resistant data management.
• Customer Collaboration: Collaborate with clients to optimize cloud migrations and ensure best practices in design and governance.

Educational Qualifications

• Experience: Minimum 5 years of hands-on experience in data engineering, with a proven track record in complex pipeline development and cloud-based data migration projects.
• Education: Bachelor’s or higher degree in Computer Science, Data Engineering, or a related field.
• Skills
• Must-have: Proficiency in Spark, SQL, Python, and other relevant data processing technologies. Strong knowledge of Databricks and its components, including Delta Live Table (DLT) pipeline implementations. Expertise in on-premises to cloud Spark code optimization and Medallion Architecture.

Good to Have

• Familiarity with AWS services (experience with additional cloud platforms like GCP or Azure is a plus).

Soft Skills

• Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams.
• Certifications
• AWS/GCP/Azure Data Engineer Certification.

As a DevOps Engineer, you’ll play a key role in managing our cloud infrastructure, automating deployments, and ensuring high availability across our global server network. You’ll work closely with our technical team to optimize performance and scalability.

Responsibilities

✅ Design, implement, and manage cloud infrastructure (primarily Azure)

✅ Automate deployments using CI/CD pipelines (GitHub Actions, Jenkins, or equivalent)

✅ Monitor and optimize server performance & uptime (100% uptime goal)

✅ Work with cPanel-based hosting environments and ensure seamless operation

✅ Implement security best practices & compliance measures

✅ Troubleshoot system issues, scale infrastructure, and enhance reliability

Requirements

🔹 3-7 years of DevOps experience in cloud environments (Azure preferred)

🔹 Hands-on expertise in CI/CD tools (GitHub Actions, Jenkins, etc.)

🔹 Proficiency in Terraform, Ansible, Docker, Kubernetes

🔹 Strong knowledge of Linux system administration & networking

🔹 Experience with monitoring tools (Prometheus, Grafana, ELK, etc.)

🔹 Security-first mindset & automation-driven approach

Why Join Us?

🚀 Work at a fast-growing startup backed by Microsoft

💡 Lead high-impact DevOps projects in a cloud-native environment

🌍 Hybrid work model with flexibility in Bangalore, Delhi, or Mumbai

💰 Competitive salary ₹12-30 LPA based on experience

How to Apply?

📩 Apply now & follow us for future updates:

🔗 X (Twitter): https://x.com/CygenHost

🔗 LinkedIn: https://www.linkedin.com/company/cygen-host/

🔗 Instagram: https://www.instagram.com/cygenhost

Would you like any modifications before posting this? Or should I move on to the next role? 🚀

Role and Responsibilities:

·        Lead the vision of our product and consumer experiences

·        Own the end-to-end design/ UX of YouShd’s applications, design simple and clean visual UI, and create wireframes, prototypes, and pixel-perfect mocks

·        Work with the tech team to get your ideas built

·        Conduct user research, come up with user personas, both informally and in structured studies, and analyze and present findings so we all can understand our users better

·        Set the standard for what great design entails and help your team achieve that standard

·        Build and maintain a design system to achieve consistency across our applications

Skills and Experience:

·        2+ years of experience in product design

·        Work with wireframing tool of choice (Balsamiq, Pencil, Axure, Whimsical, Mockflow, etc.) to create low fidelity and high fidelity wireframes

·        Convert any wireframes into mockups using Figma, Sketch, etc.

·        Find design inspirations related to the idea proposed and do independent research

·        Demonstrated experience of leading complex projects independently under tight timelines

·        Detail orientation, execution excellence and entrepreneurial spirit

·        First-principles led problem-solving attitude

Nice to Haves:

·        Experience with frontend web or mobile development

·        Previous experience working in an Agile environment with scrums and sprints

Job ID: RP1050

Job Location: Mumbai or Gurugram

Expected Joining: within a month

Job Requirement:

• 4 to 7 years of experience in the lending domain.
• Proficiency with selenium using Java or Python
• Proficiency in Linux, network database, distributed system.
• Develop test plans, identify quality risks and propose reasonable solutions
• Organize and execute test tasks

About Us:

Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.