11+ NICE Jobs in India

Position: Senior Professional Services Engineer - NTRX

Location: Pune, Hinjewadi PH-2

Experience: 5-7 Years

Budget: 11-12 LPA

Work Type: Hybrid | 2 Days WFO

Role Summary

The NTR-x PSE will own installation, integration & support of NiCE NTR-x recording solutions for clients in Financial Services/Banking domain.

Must Have

 - Domain: 5-7 Yrs experience in Financial Services / Banking domain

 - Recording Solutions: Hands-on with NiCE / Verint / any other recording solutions - Installation, Configuration, Upgrades & Maintenance on Windows/Cloud & NTRX

 - OS: Strong Microsoft Windows Server/OS knowledge

 - Telephony: IP/SIP communication analysis + Strong telephony background

 - Networking: OSI 7-layer, TCP, UDP, LAN/WAN, NICs, Switches, Routers

 - Troubleshooting: Wireshark, Log Analysis, Network testing utilities

 - Scripting: Basic SQL / Shell - Query & Update knowledge

 - Client Skills: Strong customer-facing skills. Able to lead tech discussions & represent NiCE in client meetings

Good to Have

 - Integrations: Experience with PBX, Switch, ACD - Avaya, Cisco, Microsoft Teams, Amazon Connect

 - Cloud: AWS - Primary, Azure. Virtualization - VMware, Citrix

 - Advanced: MDC, LDAP, SSO, ACD Integration, DB Migration, DR & HA Designs

 - Security: Active Directory, GPO, DNS, Certificate Authority, EFS, Hardening

Added Advantage

 - Certifications: MCP / MCSE, CCNA, VMware, Citrix, AWS, Azure

 - Database: Microsoft SQL Server 2012+ - Install, Config, Admin, Backup, Recovery

Key Responsibilities

 - Install, integrate & configure NiCE NTR-x recording solution remotely as per standards

 - Develop/configure software features per design specs & customer requirements

 - Plan & execute Unit, Functional & System testing. Support UAT & Data Validation

 - Assist customers/vendors with NiCE integration points

 - Provide technical expertise across NiCE product suite - Design, Support, QA

 - Escalate issues to Support, R&D & Management when needed

 - Proactive communication with client & management on progress & risks

 - Support after-hours, weekends, client-site & cross-time-zone as required

 - Share customer feedback to R&D for product enhancements.

Responsibilities:

• Design multi-tier Elasticsearch architecture (hot/warm/cold/frozen) with ILM.
• Architect Active-Active/Passive HA and DR across production and disaster recovery data centers.
• Define and implement observability standards, data schemas, naming conventions, and ILM policies per domain.
• Develop and manage ingestion pipelines using Logstash, Beats, and Elastic Agent
• Parse and enrich structured/unstructured logs; implement scalable and fault-tolerant pipelines.
• Deploy and configure Elastic APM agents for Java/.NET/Python services
• Ensure end-to-end distributed tracing, span enrichment, and service dependency mapping
• Optimize trace sampling, error logging, and business transaction visibility
• Design end-to-end observability solution using Elastic stack: log analytics, metrics, traces, APM, and ML.
• Integrate machine learning for anomaly detection.
• Oversee implementation of distributed tracing and service mapping. Ensure that every critical banking transaction can be traced end-to-end.
• Drive adoption of observability standards (SLOs/SLIs, tagging, dashboards).

Job Title: Marketing Executive (Female Only)

Location: Gandhinagar, Gujarat

Employment Type: Full-Time

Salary: 15k to 18k

Job Summary

We are looking for a dynamic and result-driven Marketing Executive to support our marketing initiatives, build brand presence, and contribute to lead generation. The role involves executing marketing campaigns, coordinating with internal teams, managing promotions, and supporting overall business growth.

Key Responsibilities

• Identify, research, and generate new business leads through various channels (digital, calling, email, field visits, events).
• Execute outbound calling, email marketing, and follow-ups for lead nurturing.
• Maintain and update lead databases with accurate information.
• Qualify leads and schedule meetings/demos for the sales team.
• Coordinate with sales teams to support lead generation and promotional activities.
• Manage social media content, branding activities, and digital marketing task.
• Prepare marketing reports, track campaign performance, and provide insights.
• Maintain relationships with vendors, agencies, and partners for marketing activities.

Skills & Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 6 month – 1 year of experience in marketing or a similar role.
• Strong communication and interpersonal skills.
• Basic understanding of digital marketing, social media, and branding.

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

USA Based company hiring Hindi Telecallers (Freshers and Experienced invited). We also provide you with three days of training and a good incentive in salary. Are you a highly experienced, ambitious Telecaller looking for a challenging role where you can learn lots more?

LOCATION: VAISHALI NAGAR, JAIPUR.

“NO TARGET No PRESSURE” - Only for Girls/Female

We are offering superb career growth opportunities, great compensation and benefits.

As a Telecaller, you will make outbound calls to potential Hindi existing and new customers to promote our services.

Responsibilities:

- Make outbound calls to potential customers to promote our services.

- Follow a script to introduce our company and its offerings.

- Provide information to customers about our services.

- Update customer information and complete incomplete customer forms.

Requirements:

- Excellent communication and interpersonal skills.

- Ability to speak confidently and persuasively.

- Basic Computer Knowledge.

Job Type: Full-Time

Location: Jaipur

Experience: 0 to 10 years

Web: https://webrockmedia.com/

Apply for this exciting opportunity to get a job in USA based company. 

Roles and responsibilities:

- Audit the current Information Security system and procedures and do a Gap analysis

- Identify immediate potential Information Security Risks and manage remediation tasks through to closure

- Create an Information Security Compliance Roadmap and execute end-to-end compliance initiatives by that roadmap

- Design high-quality test plans and direct Data/Information security control test activities

- Continuously improve Octro Data/Information security control framework

- Maintain handbook pages and procedures related to Information security compliance

- Identify opportunities for Information security compliance control automation, execute them and then maintain

- Provide actionable and constructive advisement to cross-functional teams, including driving remediation activities for high and select moderate-risk Observations across all Octro departments

- Design, develop, and deploy scripts to automate continuous control monitoring, administrative tasks and metric reporting for all security compliance programs

- Direct and support external audits as and when necessary

Requirements

- A minimum of 6-8 years' experience working with Data/Information Security Compliance programs

- Detailed knowledge of common information security management frameworks, regulatory requirements and applicable standards such as: ISO, SOC 2, GDPR, PCI etc.

About Octro Inc :

We are one of the fastest-growing mobile gaming companies around, a technology-driven organization at heart, and take pride in the platforms we create.

Founded in 2006 with a mission to create productivity applications for Mobile Devices. After pioneering one of the first mobile Voice-over-IP infrastructures called OctroTalk, the company ventured into building mobile gaming platforms. Sequoia Capital has invested in Octro. The funding was announced in June 2014.

We are looking to hire an Angular Developer to join our dynamic team.  You will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting fixes or creating a new modules based on the requirtments provided.

To ensure success as an Angular Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

• Designing and developing user interfaces using Angular8 or above with  best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for Angular projects.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

• Bachelor’s Degree in Computer Science, Computer Engineering or similar.
• Previous work experience as an AngularJS Developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS & Angular 8+.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

• 2 – 5 years of experience selling a SaaS solution, ideally selling B2B Enterprise Solutions.
• A classic enterprise solution seller with hands-on experience in technology.
• A strong passion for overachieving enterprise sales numbers in a hunting profile.
• Having a sterling career so far already in achieving sales targets and wants to look at fast growth in a sales career and therefore being totally performance-driven.
• On-the-foot thinker and ability to build long-lasting professional relationships.
• You are interested in selling technology related to AI, SAAS solutions, and/or predictive analytics.
• Would be an Individual contributor but aiming to become a Sales Leader.
• Would already have working relationships across enterprise leaders in HR / IT / PMO teams
• Hunter - appetite for opening and closing new accounts.
• Track record of outstanding sales performance including exceeding quotas, winning sales awards, etc.
• Experience managing complex sales cycles.
• Driven, self-motivated, proactive, and excited about being at a start-up
• Thrives in a fast-paced, high-growth, rapidly changing environment.
• Partner with Customer Success to onboard the right customers and drive adoption/engagement in the first year.
• Strong executive presence.
• Experience selling to HR and TA leads would be an added advantage.
• Experience selling to the IT and ITES/BPO sector will be an added advantage.
• Experience selling HR tech solutions will be an added advantage