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The Relationship Manager is responsible for developing and managing the agency channel by recruiting, training, and supporting POSP agents. The role focuses on driving sales performance, strengthening agent relationships, and expanding market presence. The candidate will act as a key link between agents and the company, ensuring smooth communication, performance tracking, and business growth.

Key Responsibilities:

Identify, recruit, and onboard POSP agents

Drive achievement of sales targets through the agency channel

Train agents on insurance products and sales techniques

Support agents in lead generation and business development

Build and maintain strong agent relationships

Monitor agent performance and suggest improvements

Develop strategies to grow agency business and market share

Coordinate with internal teams for agent support and issue resolution

Analyze sales data and prepare performance reports

Designation: Automation & IoT Engineer (Water Treatment)

Location: Kolkata

Experience: 5–7 years

Working Days & Hours: 6 days a week | 10:00 AM – 6:30 PM

Industry Focus:

⚡ Water Treatment Industry Only

Key Responsibilities:

• Design, implement, and maintain automation systems (SCADA, PLC, HMI) tailored for water treatment plants, ensuring seamless integration with existing infrastructure.
• Program and configure PLC/SCADA systems for process automation of pumps, valves, filters, dosing systems, chemical treatment, backwashing, sludge handling, and other water treatment operations.
• Integrate IoT-based real-time monitoring solutions including flow meters, pressure transmitters, water level sensors, and water quality instruments (pH, turbidity, TDS, conductivity, chlorine residual, etc.).
• Develop and configure data acquisition systems (DAQ) to collect, process, and analyze operational parameters, ensuring availability of accurate real-time and historical data.
• Set up dashboards and cloud-based remote monitoring platforms for centralized control, reporting, and decision-making across multiple plant sites.
• Ensure reliable industrial communication protocols (Modbus RTU/TCP, Profibus, OPC-UA, MQTT, Ethernet/IP, LoRa, GPRS/4G/5G) for smooth data exchange between PLCs, IoT devices, and cloud servers.
• Conduct system testing, troubleshooting, diagnostics, and preventive maintenance of PLCs, SCADA servers, HMIs, sensors, actuators, and communication networks to minimize downtime.
• Collaborate with process engineers and plant operators to optimize plant performance through advanced control strategies (PID tuning, VFD integration, energy optimization, predictive maintenance).
• Design and implement cybersecurity measures to protect automation & IoT systems from unauthorized access, malware, and data breaches.
• Prepare and maintain technical documentation including control logic diagrams, wiring diagrams, SOPs, and system manuals.
• Coordinate with vendors and contractors for procurement, installation, and commissioning of automation hardware/software.
• Support plant expansion and upgradation projects by evaluating new automation technologies and IoT solutions.
• Train and mentor plant operators on SCADA/HMI usage, alarm handling, and IoT dashboards to improve operational efficiency.
• Generate periodic performance reports on plant automation, IoT monitoring, energy consumption, and water quality compliance.

Must-Have Skills:

• SCADA, PLC, HMI expertise
• IoT and real-time monitoring integration
• Combination of Automation, Instrumentation & IoT experience

Candidate Profile:

• Minimum 5–7 years of experience
• Kolkata-based only
• Prior experience in Water Treatment Industry mandatory

Sales Target Achievement:

○ Meet or exceed monthly, quarterly, and annual targets.

○ Develop and execute a sales strategy to achieve these goals.

2. Lead Generation:

○ Identify potential clients through research, networking, and cold-calling.

○ Qualify leads to ensure they are a good fit for the company’s products or

services.

3. Client Engagement/Demo

○ Conduct face-to-face meetings with potential clients to present the

company’s products or services.

○ Understand client needs and tailor presentations to address their specific

requirements.

4. Client Engagement:

○ Fixing face-to-face meetings with potential clients to present the company’s

products or services.

○ Understand client needs and tailor presentations to address their specific

requirements with the support of the reporting manager

5. Relationship Management:

○ Build and maintain strong relationships with existing clients to ensure repeat

business.

○ Provide ongoing support to clients, addressing any issues or concerns they

may have.

6. Reporting & Documentation:

○ Maintain accurate records of sales activities, client interactions, and progress

in CRM systems.

○ Provide regular reports to the Sales Manager on sales performance and

market feedback.

Roles and Responsibilities

• o Highly skilled in back-end development using .NET C#
• o Strong experience in Microsoft Azure environment
• o Strong experience in REST API development
• o Experienced in Microservice architecture
• o Experienced in an agile development and project environment
• o Experienced with Microsoft Teams, Git and GitHub
• o Strong ability to produce technical documentation for developed solution
• o Familiar with agile development tools like Atlassian jira favourable
• o Familiar with Azure SQL favourable
• o Understanding of CI/CD favourable

What you need to have:

Required PHP Developer

Experience -at least 6 Month to 2 years

Male/Female Both Can Apply

Work closely with the Project Manager throughout the project process

Required Experience and Qualifications

Experience with PHP MVC Frameworks (CodeIgniter)

Salary-As Per Industry Norms/Based on Last Drawn Salary

Salary-based on last drawn salary