11+ Online Reputation Manangement Jobs in Pune | Online Reputation Manangement Job openings in Pune

About the Company

We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.

Roles and Responsibilities

1. Online Catalog Management

• Ensure product catalog hygiene across all e-commerce platforms
• Update product listings, descriptions, pricing, and availability
• Conduct regular audits to identify and resolve listing issues or inconsistencies

2. E-Commerce Platform Operations

• Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
• Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
• Resolve technical and operational issues in a timely manner

3. Sales and Performance Optimization

• Drive sales growth through data-backed strategies and promotions
• Plan and execute initiatives to improve product visibility and conversion
• Identify and onboard new e-commerce platforms to expand digital reach
• Analyse sales trends and optimize listings for performance

4. Customer Coordination

• Handle customer queries, complaints, and feedback across platforms
• Work closely with customer support teams to enhance the buying experience
• Implement strategies to improve customer satisfaction and online ratings

5. Logistics and Order Fulfilment

• Coordinate with production, warehousing, and logistics teams
• Track and resolve issues related to delays, returns, and cancellations
• Monitor inventory levels to avoid stock-outs or overstocking

6. Online Reputation Management

• Monitor brand reviews and ratings across e-commerce platforms
• Respond to customer feedback professionally and promptly
• Collaborate with marketing teams to maintain a positive brand image

7. Data Analysis and Reporting

• Analyse sales and platform performance using Excel and related tools
• Prepare weekly and monthly performance reports
• Share actionable insights to optimize campaigns and product placement

8. Cross-Functional Collaboration

• Work closely with marketing, production, warehouse, and logistics teams
• Coordinate with digital media teams on platform-specific promotions
• Stay updated on e-commerce trends and best practices

Desired Candidate Profile

Experience:

• Minimum 1 years of experience in e-commerce operations
• FMCG or D2C background preferred

Platform Expertise:

• Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms

Education:

• Bachelor’s degree (BBA, BMS, or equivalent preferred)

Lead Cloud Reliability Engineer

Job Responsibilities

● Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers.

● Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment

● Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA

● Gather client's requirements related to use of specic cloud services and provide assistance in seing them up and resolving issues

● Create SOPs and knowledge articles for use by the L1 teams to resolve common issues

● Identify recurring issues, perform root cause analysis and propose/implement preventive actions

● Follow change management procedure to identify, record and implement changes

● Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters

● Identify the recurring manual activities and contribute to automation

● Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve.

● System troubleshooting and problem-solving across plaorm and application domains. Ability to use a wide variety of open-source technologies and cloud services.

● Build, maintain, and monitor conguration standards.

● Ensuring critical system security through using best-in-class cloud security solutions.

Qualifications

● 4-7 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.

● Specialize in one or two cloud deployment platforms: AWS, GCP

● Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)

● Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)

● Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)

● Knowledge on Conguration Management tools such as Ansible, Terraform, Puppet, Chef

● Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

● Good analytical, communication, problem solving, and learning skills.

● Knowledge on programming against cloud plaorms such as Google Cloud Platform and lean development methodologies.

● Strong service aitude and a commitment to quality.

● Willingness to work in shifts.

A Security Sales Manager is responsible for selling security products and services while leading a sales team and driving business growth. Depending on the company, this may include physical security (CCTV, access control, alarms, cybersecurity, or integrated security solutions).

Key Responsibilities

• Develop and execute sales strategies to achieve revenue targets.
• Manage and mentor the sales team.
• Identify and pursue new business opportunities.
• Build and maintain relationships with clients and key accounts.
• Prepare proposals, quotations, and negotiate contracts.
• Coordinate with technical and project teams to deliver customer solutions.
• Monitor market trends, competitors, and customer needs.
• Prepare sales forecasts and reports for senior management

Strong SAP EWM Functional Consultant Profile

Mandatory (Experience 1) – Must have 6+ years of strong hands-on experience in SAP EWM (Extended Warehouse Management).

Mandatory (Experience 2) – Must have completed at least 2 end-to-end SAP EWM implementations and minimum 1 rollout project (full lifecycle exposure – Requirement Gathering to Go-Live & Hypercare).

Mandatory (Experience 3) – Strong hands-on experience in Inbound and Outbound warehouse processes, including Goods Receipt, Putaway, Picking, Packing, Staging, and Goods Issue.

Mandatory (Experience 4) – Must have strong process knowledge in O2C (Order-to-Cash), Supply Chain Management, and Warehouse Execution processes.

Mandatory (Experience 5) – Must have hands-on experience in Decentralized EWM and SAP S/4HANA Embedded EWM (Cloud-oriented landscape preferred).

Mandatory (Experience 6) – Strong integration knowledge with SAP SD (Sales & Distribution – Outbound processes) and SAP TM (Transportation Management).

Mandatory (Domain Exposure) – Candidates must have worked in Manufacturing or Supply Chain-driven environments; Automotive industry experience preferred

Job Summary:

As an AWS Data Engineer, you will be responsible for designing, developing, and maintaining scalable, high-performance data pipelines using AWS services. With 6+ years of experience, you’ll collaborate closely with data architects, analysts, and business stakeholders to build reliable, secure, and cost-efficient data infrastructure across the organization.

Key Responsibilities:

• Design, develop, and manage scalable data pipelines using AWS Glue, Lambda, and other serverless technologies
• Implement ETL workflows and transformation logic using PySpark and Python on AWS Glue
• Leverage AWS Redshift for warehousing, performance tuning, and large-scale data queries
• Work with AWS DMS and RDS for database integration and migration
• Optimize data flows and system performance for speed and cost-effectiveness
• Deploy and manage infrastructure using AWS CloudFormation templates
• Collaborate with cross-functional teams to gather requirements and build robust data solutions
• Ensure data integrity, quality, and security across all systems and processes

Required Skills & Experience:

• 6+ years of experience in Data Engineering with strong AWS expertise
• Proficient in Python and PySpark for data processing and ETL development
• Hands-on experience with AWS Glue, Lambda, DMS, RDS, and Redshift
• Strong SQL skills for building complex queries and performing data analysis
• Familiarity with AWS CloudFormation and infrastructure as code principles
• Good understanding of serverless architecture and cost-optimized design
• Ability to write clean, modular, and maintainable code
• Strong analytical thinking and problem-solving skills

Job description

We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an

in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.

Key Responsibilities:-

The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure

· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments

· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals

· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security

· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems

· Software & Systems Administration: Manage Microsoft 365 administration.

· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools

· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets

· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development

· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness

· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed

· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.

· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.

Preferred Skills:-

. Experience with SOC 2, ISO 27001, or similar security frameworks.

. Experience with advanced firewall configurations and network

architecture.

Job Type: Full-time

Benefits:

• Paid sick time

Shift:

• Day shift

Work Days:

• Monday to Friday

Experience:

• IT management: 2 years (Required)

Work Location: In person

We are looking for a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successful execution of the company's business mission through development of cutting-edge software products and solutions.

• As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team.
• You will have to collaborate with Product Management and Implementation teams and build a commercially successful product.
• You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership.
• Requirement deep technical knowledge in Software Product Engineering using Amazon Web Services,Java 8 Java/J2EE, Node.js, React.js, fullstack, NosqlDB, mongodb, cassandra, neo4j, elastic search, kibana, elk, kafka, redis, docker, kubernetes, Amazon Web Services ,Architecture Concepts,Design PatternsData Structures & Algorithms,Distributed Computing,Multi-threading,AWS,Docker,Kubernetes, apache, solr, activemq, rabbitmq, spark, scala, sqoop, hbase, hive, websocket, webcrawler, springboot, etc. is a must.

• 16+ years of experience in Software Engineering with at least 5+ years as an engineering leader in a software product company.
• Hands-on technical leadership with proven ability to recruit high performance talent
• High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
• Experience building E2E Application right from backend database to persistent layer.
• Experience UI technologies Angular, react.js, Node.js or fullstack environment will be preferred.
• Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Experience in developing Enterprise Software using Agile Methodology.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• SaaS cloud-based platform exposure.
• Experience on Docker, Kubernetes etc.
• Ownership E2E design development and also quality enterprise product/application deliverable exposure
• A track record of setting and achieving high standards
• Strong understanding of modern technology architecture
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Excellent team building, mentoring and coaching skills are a must-have

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

We are looking for a VB6 , C# and SQL developer

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Your primary responsibility will be to design and develop application functionality based on the requirements from the client.

Responsibilities and Duties

• Ensuring and implementing the best possible performance, quality, and responsiveness of applications
• Ability to Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Flexible and proactive working style with strong personal ownership of problem resolution.
• Ability to multi-task under pressure and work independently with minimal supervision.
• Commitment to optimization and accountability evident in creating technical documentation for reference and reporting

Qualifications and Skills

· More than 2 years experience in vb6 and .NET development

· Experience with Entity Framework 6.0

· Experience with MS- Access

· Strong knowledge of .NET framework 4.5, 4.6, C#

· Strong understanding of object-oriented programming

· Familiarity with Microsoft SQL Server

· Familiarity with Microsoft Azure

Job Types: Full-time, Permanent

Salary: ₹12,000.00 - ₹50,000.00 per month