11+ Operational excellence Jobs in Mumbai | Operational excellence Job openings in Mumbai
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Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
JOB DESCRIPTION :
Accounts Executive:
• Must have good exposure in accounts writing on Tally or any other ERP
• Doing daily accounting entries in Tally for sale, purchase, receipts, payments, incomes and expenses
• Finalisation of TB and balance sheet and attending the queries of the auditors
• Calculations/Filing of Income tax returns, TDS returns and GST returns
• MS Excel and MS Office, Internet, Emails etc.
• Ledger Scrutiny
• Monthly MIS
Specific Knowledge - Tally / Tally ERP
- Daily Accounting Entries in Tally for sale, purchase, receipts, payments
- GST, TDS and Income Tax
- Excel (proficient/advanced knowledge required)
- Internet, Email and MS Office
Working Days
6 working days
Working Timings
10-7pm
· Knowledge of Appian architecture and its objects best practices
· Participate in analysis, design, and new development of Appian based applications
· Team leadership and provide technical leadership to Scrum teams
· Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced
by team
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Qualifications
· At least 3 years of experience in Implementing BPM solutions using Appian 19.x or higher
· Over 8 years in Implementing IT solutions using BPM or integration technologies
· Certification Mandatory- L1 and L2 a
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
· Appian BPM application development on version 19.x or higher
· Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
· Good leadership skills and the ability to lead a team of software engineers technically
· Experience working in Agile Scrum teams
· Good Communication skills
1.Understand client business requirements and interpret into technical solutions
2. Build and maintain database stored procedures
3. Build and maintain ETL workflows
4. Perform quality assurance and testing at the unit level
5. Write and maintain user and technical documentation
6. Integrate Merkle database solutions with web services and cloud-based platforms. Must Have: SQL server stored procedures
Good/Nice to have: UNIX shell scripting, Talend/Tidal/Databricks/Informatica , JAVA/Python Experience : 2 to 10 years of experienced candidates
Dear Candidates,
Greetings from AxionConnect.
This is Shweta from the recruitment team of AxionConnect.
As per your profile on the job portal, currently, we have openings for SAS professionals.
- Experience in SAS development.
- Should have strong experience on Base SAS.
- Should have strong experience in SQL.
- Should have experience in Data Integration Studio (must have).
- Should have strong experience in Enterprise guide.
- Should have good communication skills.
- Exposure to BASE SAS, SAS MACROS, SAS Advance, and SAS Enterprise Guide.
- Banking or financial reporting experience.
Primary Skills
• SAS DI Studio (SAS Data Integration Studio) (Mandatory)
• SAS Eg (Enterprise Guide)
Experience: 3-5yrs
Location: Mumbai (onsite)
ROLES
We're seeking a qualified Hr asssociate to recruit sales executive in regards to sell annual car and bikes subscription products that our customers have grown to rely on. We are a growing platform and required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, BDM profile
Experience:0-4 years
Job location: Work from home
Selection process :- Business Development Manager round.
Qualification: B.com,BBA,MBA in Hr
Salary offered: As per industry standards.
Working days:6 working days with 1 day off
Shifts:10:30am -7:30pm
Mandatory language :Hindi and English
Laptop/wi-fi:candidates to use their own laptops,wi-fi will be reimbursed.
Additional Compensation:If applicable, this will be decided on the basis of your designation.
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- Strong and have extensive experience in automating highly scalable web applications using Java, Webservices, Micro Services etc. - Extensive experience in frameworks like TestNG, Rest Assured, APPIUM, Selenium, and Extend manager - Strong experience and expert knowledge in CI/CD pipeline configuration (preferably Azure pipelines) - Strong knowledge in building tools like Maven/Ant, JDK 1.8 - Should be an expert in implementing software quality best practices, automation test strategy and planning, test case development, test case execution, deployment and test data, defect tracking etc. - Sound Knowledge in defining/constructing/maintaining generic automation frameworks for automating scripts on mobile versions in the platform’s windows, Android, iOS and web like PWA - Expert Knowledge of Effort estimation, scheduling, and scope definition - Solid knowledge and experience in Agile, DevOps methodologies and concepts - Good knowledge in Test management tool like JIRA, X-Ray, HP ALM - Good consulting, communication, convincing, presentation skills and Negotiation Skills |
Python
JavaRoles and Responsibilities:
- Review training content and assessments. The review parameters include (but are not limited to) the following:
○ Rewrite the training content wherever necessary to simplify it or to make it more age
appropriate.
○ Create engaging learning activities and provide exercises and activities that enhance
the learning process.
○ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness
of course.
○ Analyze and apply trends and best practices in learning technologies and instructional
design.
○ Suggest instructional enhancements to the content and assessments so the learning
experience is superior.
○ Check if all the training assets follow the instructional guidelines.
○ Work with subject matter experts to identify target audience’s training needs
○ Do a thorough language review.
○ Do a thorough formatting check and fixes.
- Brainstorm with the content developer to storyboard the concepts introduced in a lesson/chapter.
- Create guidelines and templates as and when needed.
- Conduct audits of the live classes to check how the content is getting translated into the actual class experience.
- Give inputs for process improvements.
Skill Set:
- General:
- In-depth understanding of activity based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.
- At least 3-4 years of experience in instructional design and/or content writing.
- Experience in editing documents with an eye for details.
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
- Creative and analytical thinker with strong problem-solving skills.
- Excellent verbal and written communication skills.
○ Must demonstrate the ability to communicate effectively at all levels of the
organization.
- Technical:
- Understanding of Object-Oriented concepts.
- Basic understanding of core programming concepts with teaching skills will be an asset.
- Good exposure on-
- Object-Oriented Programming language(s) (preferably JavaScript/Python)
- Web Technology (HTML/CSS/JavaScript)- Front End Development
- Block-Based Coding environment like Code.org or Scratch will be a plus
- Knowledge of RDBMS (MySQL, Airtable, Firebase etc.) will be an added advantage
Toppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.
WHY SHOULD YOU JOIN TOPPR
Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.
Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.
Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
Toppr’s journey, mission, values, future outlook, and footprint across India.
Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.
Carry out at least 3 counseling sessions/day with students and their parents at their homes.
Become an expert at understanding students’ profiles and their problems through structured counseling sessions. Explain to students how Toppr’s personalised learning app addresses their needs.
Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.
Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.
Integrity: As an AC, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
Empathy: Ability to approach any situation with patience and natural empathy.
Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.
Communication: Excellent communication skills in English and/or the regional language.
Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.
HOW YOU’LL RAMP
In First Week…
By Day 30…
By Day 90…
WHO YOU ARE
To be successful in this role, you’ll need to have the following skills:
ABOUT TOPPR
Toppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after- school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.
Requirements
Laptop
Two wheeler
Android device
Benefits
Unlimited Incentived & Other Allowances
Assisting in capturing, managing, engaging and nurturing existing leads, convert Prospects into customers
Pitch leads with team
Document Proposals
Qualify the point of contact person and key decision maker, thus manage operations with the team
Do beta testing
Make presentations
Establish network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business
Scheduling meetings / appointments according to established procedures & making reminder calls/emails to prospective customers
Establishing and cultivating healthy relationships with prospective customers
Achieve growth and hit sales targets
Accountable to achieve and retain the customer
Data SciencePython
Django
Machine Learning (ML)
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