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About the Role

We are seeking a highly skilled L3 Network & Network Security Engineer with Team Management responsibilities to lead the design, delivery, and support of secure network solutions for enterprise and mid-market customers.

As part of an IT System Integration company, this role combines deep technical expertise, team leadership, and customer-facing project delivery. You will act as a technical authority, mentor a team of engineers, and ensure high-quality implementation and support of complex network and security environments.

Key Responsibilities

Technical Leadership (L3)

• Act as the L3 escalation point for complex network and security incidents.
• Design, validate, and implement enterprise network architectures (LAN, WAN, WLAN, Data Center).
• Lead technical design workshops and solution reviews with customers.
• Perform advanced troubleshooting across routing, switching, and security domains.
• Review and approve high-risk configuration changes and deployments.
• Define technical standards, best practices, and reference architectures.

Network Engineering

• Design and support routing and switching technologies (BGP, OSPF, EIGRP, VLANs, STP, HSRP/VRRP).
• Deliver WAN, SD-WAN, MPLS, VPN, and internet connectivity solutions.
• Support network migrations, refresh projects, and infrastructure transformations.
• Produce high-quality design documents (HLD/LLD), implementation plans, and as-built documentation.

Network Security Engineering

• Design and implement secure network solutions including NGFWs, IDS/IPS, VPNs, and NAC.
• Define and enforce segmentation, access control, and zero-trust security models.
• Implement and manage firewall platforms (e.g., Palo Alto, Fortinet, Cisco Firepower, Check Point).
• Support compliance-driven customer requirements (ISO 27001, SOC 2, PCI-DSS, etc.).
• Work closely with SOC and security teams on incident response and remediation.

Team Management & Mentorship

• Lead, mentor, and develop a team of L1/L2/L3 network and security engineers.
• Assign workload, manage escalations, and ensure SLA adherence.
• Conduct performance reviews, coaching, and technical skill development.
• Support recruitment, onboarding, and technical training plans.
• Foster a culture of technical excellence, accountability, and continuous improvement.
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Project & Customer Engagement

• Act as a trusted technical advisor for customers.
• Collaborate with pre-sales teams on solution design, effort estimation, and technical validation.
• Support Proof Concepts (PoCs) and customer demonstrations.
• Ensure successful project delivery aligned with scope, timelines, and quality standards.
• Participate in change management, maintenance windows, and on-call rotations.
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Required Skills & Experience

• 5+ years of experience in enterprise networking and network security.
• Strong hands-on experience in L3 routing, switching, and firewall technologies.
• Proven experience leading or managing technical teams.
• Background working in an IT System Integrator, MSP, or project-based environment.
• Advanced troubleshooting skills across OSI Layers 1–7.
• Excellent customer-facing communication and documentation skills.
• Ability to balance hands-on engineering with leadership responsibilities.

Preferred Qualifications

• CCNP / CCIE / PCNSE / NSE / Check Point CCSA/CCSE or equivalent.
• Experience with SD-WAN and SASE solutions.
• Cloud networking and security (AWS, Azure, GCP).
• Automation and scripting experience (Python, Ansible, Terraform).
• ITIL or project management exposure is a plus.

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 6–10 years of hands-on experience in network operations or support.
• Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN, and Wi-Fi technologies.
• Experience with Cisco, Arista, and Palo Alto network devices.
• Familiarity with SD-WAN, NAC, and cloud networking (AWS, Azure, GCP).
• Proficiency in network monitoring tools (e.g., Logic Monitor, SolarWinds, PRTG).
• Working knowledge of ITIL processes (Incident, Change, Problem Management).
• Excellent communication, documentation, and collaboration skills.

Preferred Attributes:

• Ability to thrive in a fast-paced, global 24x7 environment.
• Strong ownership mindset and customer-first approach.
• Willingness to work in shifts or on-call rotations.
• Advanced analytical and problem-solving skills.
• Experience with statistical analysis and trending methodologies.

PCCSE (Prisma certified cloud security engineer) with 5 years of experience.

On site engineers with ability to work in 24-7 support environments.