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Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (LOCAL ONLY)

NEED: Female, Onsite, Full time

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me here.

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

JOB DESCRIPTION:

Location: mumbai, bangalore, pune

Mode of Work : 3 days from Office

DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API

• Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
• Implement and integrate APIs using Spring Framework and Apache CXF.
• Build microservices-based architecture for scalable and distributed systems.
• Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
• Optimize performance through efficient multithreading, memory management, and algorithm design.
• Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
• Work with RDBMS (preferably Sybase) for backend data integration.
• Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
• Work in Unix/Linux environments for deployment and troubleshooting.

Required Skills & Experience:

• 3– 8 years of strong hands-on experience in Core Java, Spring boot, microservices, data structures.
• Deep understanding of Object-Oriented Programming (OOP), data structures, algorithms, and design patterns.
• Proven experience with Spring, CXF, and REST/SOAP web services.
• Solid understanding of microservices architecture and distributed systems.
• Experience working with Sybase or other relational databases.
• Expertise in multithreading, concurrency, and high-throughput server-side development.
• Exposure to capital markets, sales & trading platforms, or similar financial services applications.
• Good working knowledge of Unix/Linux environments.
• Experience in solution architecture and design documentation is a strong plus.
• Strong problem-solving skills, analytical thinking, and a proactive attitude.
• Excellent communication and interpersonal skills to work effectively with global teams.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Previous experience in investment banking, capital markets, or financial technology domains.

For more details:

Website: www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: Wissen Technology

InViz is Bangalore Based Startup helping Enterprises simplifying the Search and Discovery experiences for both their end customers as well as their internal users. We use state-of-the-art technologies in Computer Vision, Natural Language Processing, Text Mining, and other ML techniques to extract information/concepts from data of different formats- text, images, videos and make them easily discoverable through simple human-friendly touchpoints. 

TSDE - Data 

Data Engineer:

• Should have total 3-6 Yrs of experience in Data Engineering.
• Person should have experience in coding data pipeline on GCP. 
• Prior experience on Hadoop systems is ideal as candidate may not have total GCP experience. 
• Strong on programming languages like Scala, Python, Java. 
• Good understanding of various data storage formats and it’s advantages. 
• Should have exposure on GCP tools to develop end to end data pipeline for various scenarios (including ingesting data from traditional data bases as well as integration of API based data sources). 
• Should have Business mindset to understand data and how it will be used for BI and Analytics purposes. 
• Data Engineer Certification preferred 

As a Senior/Principal Product Manager you will be responsible for the product roadmap, features, adoption, and bugs. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development, and successfully launching new product features.

To read more about the kind of qualities we are looking for this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

1. Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.

2. Develop functional, technical and designs specifications for the product.

3. Help define the value proposition of the product for the sales team and help develop the sales documentation that support the selling process of your products.

4. Research and understand competitive offerings in your sector.

5. Experience in E-commerce, CMS, Payment Apps, and Integration products will be preferred as the role would demand this experience.

You will closely work with technology, design, sales and customer care teams. You'll report to head of product development for Plum.  

An enthusiastic individual with 6+ years of product management function in a product company. We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. 

We are looking for candidates from B2B SaaS or consumer SaaS based companies only.Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

‍

• As an independent, self-motivated, and an avid technologist, you should have a strong interest in mobile and intuition for UX and consumer behaviour
• Up to date knowledge of Android (Jetpack and RxPatterns)
• Experienced in publishing and maintaining apps in play store
• Excellent Java programming skills
• Experienced in writing testable code & unit tests
• Experience with the Kotlin programming language a plus
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Familiarity with the use of additional sensors, such as gyroscopes, accelerometers, GPS
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines (JETPack, Rx patterns)
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration

Responsibilities:

• Designing and building the website front-end.
• Experience and ability to translate designs into Wordpress pages using Page Builder (Visual Composer, Divi or Elementor) and PHP
• Designing and managing the website back-end with PHP including database and server integration.
• Developing custom Wordpress themes.
• Integration of third party plugins and APIs.
• Conducting website performance tests.
• Troubleshooting Wordpress related issues.

Requirements:

• Proficient with any plugin.
• Proven work experience as a WordPress developer
• Knowledge of front-end technologies including CSS3 and HTML5
• Knowledge of code versioning tools including Git.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.