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Phone support Jobs in Delhi, NCR and Gurgaon

11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon

Apply to 11+ Phone support Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Phone support Job opportunities across top companies like Google, Amazon & Adobe.

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Fast Growing Ethnic Wear Brand

Fast Growing Ethnic Wear Brand

Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 4 yrs
₹2L - ₹4L / yr
Customer Relationship Management (CRM)
Educational technology
Enterprise Resource Planning (ERP)

Job Description – Business Development Executive (BDE) – Sales


Location: Delhi NCR (Travel Required) Experience: 2–4 Years

Qualification: MBA preferred

Role & Responsibilities:

• Drive sales and business development activities across Delhi NCR.

• Generate leads, manage client acquisition, and convert opportunities into business.

• Take complete accountability for end-to-end sales cycle, including lead generation, follow-ups, closures, and payment recovery.

• Build and maintain strong client relationships.

• Achieve sales targets and contribute to business growth.

• Travel within Delhi NCR for client meetings and business development activities. Requirements:

• 2–4 years of experience in sales/business development.

• Strong communication and negotiation skills.

• Willingness to travel extensively across Delhi NCR.

• Should take ownership and responsibility for sales targets and collections/recovery.

• MBA preferred.

• Self-driven, proactive, and result-oriented candidate.

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Associate Allied Chemicals India Pvt Ltd
Vineeja Vinod
Posted by Vineeja Vinod
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 8 yrs
₹5.4L - ₹6.6L / yr
Sales
B2B Marketing
Sales management
Sales process
Lead Generation
+1 more

Role & responsibilities

  • Develop a customer sales pipeline and build new customer relationships
  • Work with existing customers to grow the business and find new avenues for new product and business development
  • Visit customers to learn about their ingredient needs and offer products from our large product portfolio
  • Conduct market research and build networks to find new customer opportunities
  • Follow customer requests, sampling and new project development
  • Represent the company in Business fairs, conferences, tradeshows


Preferred candidate profile

  • Bachelors in Commerce / B.Tech
  • 2+ years of B2B sales experience (chemicals, fragrances, flavours, cosmetics, ingredients preferred)
  • Proven success in customer acquisition & relationship management
  • Customer-centric attitude with strong communication & positive spirit
  • Organized, self-driven, able to work independently in fast-paced environments
  • Proficient in computers & CRM tools
  • Willingness for regular pan-India travel to meet key customers
  • Strong interest/knowledge in fragrances, flavours & chemicals
  • Innovative mindset with curiosity and big-picture thinking



Location:

  • Mumbai, India (Mumbai Office)
  • Bangalore office (Bangalore Office)
  • Delhi (Work from Home / Remote)


Structured bonus offered in addition to fixed salary

Position requires regular travel within the assigned city/region and neighboring areas



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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 3 yrs
₹7L - ₹9L / yr
B2B Marketing
SaaS
Social Media Marketing (SMM)
Social Media Optimization (SMO)

About Upthrust

Upthrust is a B2B SaaS marketing agency driving growth through data-driven strategies and innovative marketing solutions for SaaS companies via PPC, Paid Social, and growth hacking.

The opportunity

Before you read another word, take a quick peek at who we are:

https://bit.ly/4igeveS

Own end-to-end Google Ads campaigns, from strategy to optimization, while aligning with LinkedIn and web teams to crush client goals.

Key Responsibilities:

Campaign Strategy & Execution

  • Build/search/display/video campaigns from scratch.
  • Audit accounts to find wasted spend and hidden opportunities.
  • Implement conversion tracking, keyword research, and audience targeting tailored for B2B tech.

Performance Tuning

  • Weekly bid adjustments, budget reallocations, and negative keyword scrubs.
  • Set up real-time alerts to flag CTR drops or budget overages.
  • A/B test ads, landing pages, and bidding strategies relentlessly.

Client Collaboration

  • Present results that make CFOs nod (not snooze).
  • Partner with LinkedIn specialists to unify cross-platform messaging.
  • Document processes so your wins scale beyond your inbox.

Must-Haves

  • 2-3 years in an agency managing Google Ads (B2B SaaS experience required).
  • Certified in Google Ads (Search, Display, Video).
  • Proven skill in scaling budgets from $10k–$100k+/month.
  • Obsessive data literacy—you turn spreadsheets into strategy.

Nice to Have

  • GA4 and Looker Studio fluency.
  • Basic LinkedIn Ads or marketing automation know-how.
  • Experience with automated bidding scripts.

Why Upthrust?

  • Own campaigns without micromanagement.
  • Work directly with founders (ex-Adani, Bank of America, IIT, ISB).
  • Hybrid setup + health insurance + growth track.

Apply If

You’ve ever canceled plans to tweak a campaign.

No fluff. Just results.

What we offer:

  • CTC: 7 LPA - 9 LPA
  • Hybrid
  • Health insurance
  • Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education

If you're detail-oriented, results-driven, and excel at client management, we want to hear from you!

Read more
Noida
5 - 8 yrs
₹8L - ₹12L / yr
Cloud Platforms
CI\CD Pipeline
skill iconDocker
skill iconKubernetes
Linux

We’re Hiring – DevOps Engineer 🚀

Are you passionate about automation, cloud, and scaling systems? Join our team as a DevOps Engineer and help us build robust CI/CD pipelines, manage multi-cloud infrastructure, and ensure high availability & performance.

✅ 5+ years of DevOps experience

✅ Expertise in CI/CD tools (Jenkins, GitLab CI, CircleCI)

✅ Strong hands-on with AWS/Azure/GCP & containerization (Docker, Kubernetes)

✅ Proficiency in Terraform/Ansible/CloudFormation

If you thrive in dynamic environments and love collaborating with cross-functional teams, this role is for you!


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leading healthcare data activation platform company

leading healthcare data activation platform company

Agency job
via Facxo Technologies Pvt Ltd by Kavita Kaushik
Noida
9 - 15 yrs
₹40L - ₹50L / yr
skill iconJava
skill iconPython
Data Structures
Algorithms
Design patterns
+2 more
  • Strong CS fundamentals in OOD, DS, Algorithms and Problem Solving for a wide variety of problem spaces and technologies
  • Expert coder in any modern language such as Java, Golang or Scala.
  • Experience in working with Product and Engineering leaders to drive and implement platform and product vision.
  • Ability to leverage deep and wide knowledge of technology stack to recommend appropriate architecture and design solutions, and provide technical leadership to a team of rock star Software Engineers.
  • Can translate the impact of design choices on non-functional attributes like scalability, performance, availability and security.
  • Experience in providing leadership, career guidance, performance management, prioritization and personnel management for minimum team size of 10.
  • Experience creating large-scale, multi-tiered, distributed web applications with databases, and designing web services, APIs, data models and schemas, using SQL or NoSQL.
  • Experience with Cloud environments, such as AWS.
  • Comfortable in Windows and Linux environments.
  • Comfortable with different data storage solutions such as Postgres, Oracle, SQL Server, ElasticSearch, SQL, Hadoop, or MongoDB.
  • Experience delivering high quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Hudson, Sonar, PMD, Checkstyle, Findbugs, and Fortify etc.)
  • Worked in Agile environments previously.
  • Good command of development metrics, methodologies and tools.
  • Will ensure timely and frequent delivery of high quality software, while adapting technical decisions to the immediate needs of the business.
  • Good analytical, problem-solving and troubleshooting skills.
  • Can drive adoption of best practices across the Software Engineering Lifecycle, including reviews, source control, build processes, continuous integration and deployment.
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ScatterPie Analytics
Delhi
3 - 6 yrs
₹2L - ₹15L / yr
Business Development
Lead Generation
Revenue growth
Sales
SaaS
+1 more

·      Conduct market research to identify potential clients and market trends in cloud computing.

·      Analyze market data to determine client needs and preferences in cloud solutions. 

·      Generate leads through various channels such as cold calling, email campaigns, networking events, and social media platforms.

·       Qualify leads to ensure alignment with our cloud solutions and services.

·      Build and maintain strong relationships with existing and potential clients.

·      Understand client requirements and propose customised cloud solutions to meet their needs.

·      Prepare and present proposals, quotes, and presentations to clients.

·      Collaborate with the technical team to develop comprehensive and competitive cloud solutions.

·      Negotiate contract terms and pricing to ensure mutually beneficial agreements.

Close deals and achieve sales targets within specified timelines.

·      Stay updated on industry trends, emerging technologies, and competitive landscape in cloud computing.

·      Participate in training programs and workshops to enhance knowledge and skills.

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worlds leading customer experience company

worlds leading customer experience company

Agency job
via The Hub by Sridevi Viswanathan
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹12L - ₹25L / yr
Mobile App Testing (QA)
Test Automation (QA)
Appium
skill iconGit
JIRA
+6 more
What Makes You a Great Fit for The Role 
You’re Awesome At –
  • Developing automated mobile application test scripts that are robust, performant and maintainable using Appium, Espresso and other automation tools.
  • Working closely with developers, designers to meet team commitments.
  • Ensuring that applications and API’s developed by the team are reliable and meet user needs
You’ll Be Improving & Responsible To–
  • Testing of any SaaS products and clear understanding of architecture and design across all systems.
  • Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities..
  • Scope and create quality assurance plans, data, procedures and scripts.
  • Good knowledge of mobile concepts. Debugging Concept for iOS and android
Your Experience Across The Years in the Roles You’ve Played -
  • 3-5 years of professional software testing experience.
  • Experience in Mobile App Automation for iOS and Android Apps using Appium, Detox or any other automation tools like Espresso etc.
  • Good understanding of Android Architecture, iOS Architecture and their components.
  • Having a good understanding of databases like Mongo DB and it’s working.
  • Must have knowledge of using debugging proxy application tools like Charles, Fiddler etc.
  • Perform mobile test task estimation, task execution, Regression Testing and Functional System testing.
  • A practiced eye for margin errors and other visual errors in mobile applications.
  • Having understanding and experience in using basic UNIX commands.
  • Working knowledge of XCode instruments And Android Studio.
  • Experience in API / WebServices Testing with tools such as Rest Assured
  • Expertise in JavaScript language is a plus
  • Hands-on experience with Test Cycle Management tools like JIRA
  • Exposure to various development & testing tools such as Git/Jenkins/Bitbucket
  • Must have working knowledge in building and executing automation scripts
  • Good analytical and problem-solving skills.
Your Academic Qualifications may include -
Bachelor's Degree in Computer Science IT or related fields
 
 
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Noida Sector 4
2 - 4 yrs
₹3L - ₹5L / yr
Digital Marketing
Project Management
Search Engine Optimization (SEO)
Project lifecycle management

Roles & responsibilities:-

Exposure to US/International Clients (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

  • Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and emails.
  • Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
  • Coordinate with various departments within the organization, including support, service, and technology and manage resources, to ensure seamless functioning of the client accounts.
  • Responsible for client receivables; planning and execution of monthly retention.
  • Candidates with Project Management, Digital Marketing & Technical Skills are Preferred.
  • Preferred Location Noida.
  • Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
  • Ability to maintain a positive, motivational, 'get things done attitude, especially when faced with difficult circumstances.
  • Achieves strategic customer objectives and account plans defined by company management.
  • Good relationship-building skills (internal, external, and cross-cultural).
  • Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint
  • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

 

  • Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.

 

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Idyllic Services

at Idyllic Services

2 recruiters
Mufaddal Lightwala
Posted by Mufaddal Lightwala
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 6 yrs
₹10L - ₹15L / yr
skill iconJava
Design patterns
Databases
J2EE
Webservices
+3 more
Technical Skills required:
 
* Hands-on experience in Java 8, J2EE, JSP, Web Services and Spring Framework
* Strong experience in Design patterns and frameworks.
* Databases - Oracle, DB2, MYSQL
* Should have a good understanding of Non-functional requirements performance/security etc.
* Should be well versed with Software Development Life Cycle and should have good command over the process
* Should be able to identify issues/risks and should be able to connect the dots in the requirements.
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Precily Private Limited

at Precily Private Limited

5 recruiters
Bharath Rao
Posted by Bharath Rao
Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹25L / yr
skill iconData Science
Artificial Intelligence (AI)
skill iconR Programming
skill iconPython
Job Description – Data Scientist About Company Profile Precily is a startup headquartered in Noida, IN. Precily is currently working with leading consulting & law firms, research firms & technology companies. Aura (Precily AI) is data-analysis platform for enterprises that increase the efficiency of the workforce by providing AI-based solutions. Responsibilities & Skills Required: The role requires deep knowledge in designing, planning, testing and deploying analytics solutions including the following: • Natural Language Processing (NLP), Neural Networks , Text Clustering, Topic Modelling, Information Extraction, Information Retrieval, Deep learning, Machine learning, cognitive science and analytics. • Proven experience implementing and deploying advanced AI solutions using R/Python. • Apply machine learning algorithms, statistical data analysis, text clustering, summarization, extracting insights from multiple data points. • Excellent understanding of Analytics concepts and methodologies including machine learning (unsupervised and supervised). • Hand on in handling large amounts of structured and unstructured data. • Measure, interpret, and derive learning from results of analysis that will lead to improvements document processing. Skills Required: • Python, R, NLP, NLG, Machine Learning, Deep Learning & Neural Networks • Word Vectorizers • Word Embeddings ( word2vec & GloVe ) • RNN ( CNN vs RNN ) • LSTM & GRU ( LSTM vs GRU ) • Pretrained Embeddings ( Implementation in RNN ) • Unsupervised Learning • Supervised Learning • Deep Neural Networks • Framework : Keras/tensorflow • Keras Embedding Layer output Please reach out to us: [email protected]
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