11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

We are looking for Experienced Flutter Developers with Strong knowledge of the Flutter framework, Background Services, Third-party libraries, Rest API.

The Flutter Mobile Developer will create multi-platform apps for iOS and Android using Google's new Flutter development framework.

Key Responsibilities:

• At least 2 yrs. of Flutter development experience are mandatory.
• Experience developing with Dart, whether with Flutter or for the web, is required.
• Deep experience contributing to and managing high-scale production mobile apps is desired.
• Be proficient in using version control and continuous integration, with tools such as Git and Bitbucket.
• Experience with third-party libraries and API implementation.

What we require:

• Able to self-manage and learn on his own.
• Can build Android and/or iOS apps using Flutter
• Proven working experience in Mobile app development
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle
• Experience working in an agile development process.
• Good communication skills.
• Excellent knowledge of core Java and Flutter framework.
• Familiar with Android Studio.
• Good command over code standards and code and query optimization.
• Able to use third-party libraries if required.
• Ready to take on new challenges and problems too.

We are looking for a female Personal Assistant to support General Manager in daily administrative and operational task to join our client at Ahmedabad location.The candidate must be willing to travel between Ahmedabad and Udaipur locations. The ideal candidate should have prior experience in document handling, scheduling, communication management, and office administration.

Key Responsibilities:

• Provide administrative and secretarial support to the General Manager.
• Handle and organize important documents, correspondence, and confidential files.
• Manage schedules, appointments, meetings, and travel arrangements.
• Prepare reports, presentations, and meeting notes as required.
• Coordinate with internal departments for smooth office operations.
• Maintain an organized filing system (digital and physical).
• Handle phone calls, emails, and other communications on behalf of the GM.
• Assist in planning and execution of official events and meetings.

Requirements

• Bachelor’s degree in Business Administration in the hotel or hospitality sector or a related field.
• 3–5 years of experience as a Personal Assistant, Executive Assistant, or Administrative Officer.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and email correspondence.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with integrity and discretion.
• Smart personality, confident, and well-groomed.
• Should be comfortable to travel between Ahmedabad and Udaipur locations.

Benefits

• Competitive salary (₹30,000 – ₹40,000 per month).
• Professional and respectful work environment.
• Opportunity to work closely with senior leadership

• Job Location: Ahmedabad, India

We are hiring a Sales Manager (Food & Beverage Industry)

Location: Ahmedabad, India

We’re looking for an experienced and motivated Sales Manager for one of our clients in the Food & Beverage (F&B) industry. The ideal person will handle sales growth, build good relationships with distributors, retailers, and key customers, and make sure the company’s products reach as many markets as possible.

Key Responsibilities :

• Create and follow sales plans to meet revenue and distribution goals.
• Find new business opportunities and grow the customer base (retailers, distributors, modern trade, etc.).
• Build and maintain strong relationships with clients and partners.
• Guide and motivate the sales team to achieve targets.
• Study the market, competitors, and customer preferences.
• Plan and run promotional campaigns with the marketing team.
• Keep track of stock levels, orders, and deliveries.
• Prepare monthly and quarterly sales reports and forecasts.
• Solve customer issues quickly and ensure satisfaction.

Requirements:

• Bachelor’s degree or MBA in Sales/Marketing (preferred).
• 4–8 years of sales experience in F&B, FMCG, or a related industry.
• Good knowledge of the local market in Ahmedabad and nearby areas.
• Strong communication, negotiation, and relationship skills.
• Experience handling distributors, retailers, and key accounts.
• Comfortable using CRM tools and MS Office.
• Target-focused, well-organized, and able to work independently.

Benefits

• Travel and communication allowance.
• Growth opportunities in a fast-growing F&B brand.
• Supportive and friendly work environment.

Job Title: Senior Java Developer - Experience: 4.5 + years

Roles and Responsibilities:

·     Translate application storyboards and use cases into high-quality, efficient code.

·     Design, develop, and maintain clean, reusable Java code.

·     Take full ownership of modules, ensuring timely deployment to production.

·     Optimize application performance, quality, and responsiveness.

·     Identify and resolve bottlenecks, bugs, and technical issues.

·     Maintain high standards of code quality, organization, and automation.

·     Write well-structured, testable, and efficient code.

·     Investigate new technologies and approaches, presenting them for architectural review.

·     Participate in code reviews and provide constructive feedback to peers.

·     Stay current with the latest technologies and trends.

Desired Candidate Profile:

·     Strong proficiency in Core Java (OOP, Collections, Threads, Regular Expressions, Exception Handling).

·     Solid understanding of object-oriented programming.

·     Ability to write clean, readable Java code.

·     Knowledge of scalable application design principles.

·     Strong experience with Relational Databases, SQL, and ORM technologies (e.g., MySQL, Hibernate).

·     Proficiency in software design and development using Java, J2EE, Spring Boot, Spring Security, and Hibernate.

·     Experience with test-driven development.

·     Familiarity with CI/CD processes for build and deployment.

Must-Have:

·     Java 8/Java 11 experience.

·     Expertise in the Spring Framework.

·     Hands-on experience with relational databases (Oracle/MySQL/PostgreSQL/SQLServer).

·     Proficiency in building scalable REST APIs (capable of handling 20k+ simultaneous users).

·     Willingness to work with new technologies.

·     Strong communication skills.

Nice to Have:

·     Experience with React JS, and JavaScript framework.

·     Microservices architecture knowledge.

·     Familiarity with Redis, AWS S3, AWS Lambda, and NoSQL databases.

·     CI/CD experience.

Brilworks will support your growth in these areas where necessary! :)

Devops Engineer(Permanent)

Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain

· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

• Experience of working with any reputed Advertising agency or design studio
• Possession of creative flair, versatility, conceptual/visual ability and originality
• Demonstrable graphic design skills with a good portfolio
• Ability to interact, communicate and present ideas
• Up to date with industry leading software and technologies
• Professionalism regarding time, costs and deadlines
• Good esthetic sense, style and exposure to outer world is expected
• Able to make artworks & print files

Job Description

Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities

Design and build applications for the iOS platform

· Ensure the performance, quality, and responsiveness of applications

· Collaborate with a team to define, design, and ship new features

· Identify and correct bottlenecks and fix bugs

· Help maintain code quality, organization, and automation

Skills

· Proficient with Objective-C or Swift {depending on project requirements}, and Cocoa Touch

· Experience with iOS frameworks such as Core Data, Core Animation, etc.

· Experience with offline storage, threading, and performance tuning

· Familiarity with RESTful APIs to connect iOS applications to back-end services

· Knowledge of other web technologies and UI/UX standards

· Understanding of Apple’s design principles and interface guidelines

· Knowledge of low-level C-based libraries is preferred

· Experience with performance and memory tuning with tools {such as Instruments and Shark, depending on project needs}

· Familiarity with cloud message APIs and push notifications

· Knack for bench marking and optimization

· Proficient understanding of code versioning tools {such as Git, Mercurial or SVN}

· Familiarity with continuous integration