11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Senior Software Engineer (Frontend) – Credit Card Platform (Team Lead)

What you'll do:

• Perform complex application programming activities with an emphasis on mobile development: Angular, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
• Assist in the definition of system architecture and detailed solution design that are scalable and extensible
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
• Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
• Become a subject matter expert for our mobile applications
• Deliver amazing solutions to production that knock everyone’s socks off
• Mentor junior developers on the team

What we’re looking for:

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
• Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
• Flexible and willing to accept change in priorities, as necessary

Basic Qualifications: 

• Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University
• At least 6 years of experience designing, developing, and delivering web applications with Angular, Node, Typescript, IONIC and JavaScript
• At least 2 years of experience building iOS-based applications utilizing hybrid technologies
• At least 2 years of experience with AWS and/or Openshift
• Experience integrating with native device API’s (iOS)
• Experience with front-end and/or mobile-specific testing frameworks
• Strong experience in object-oriented design and development
• Knowledge of building and consuming RESTful APIs
• Excellent sense of web design, passionate about creating and refining great mobile user experiences.
• Ability to manage multiple tasks and consistently meet established timelines  
• Strong collaboration skills
• Excellent written and verbal communications skills

Preferred Qualifications:

• Proficient with Apache Cordova framework
• Built or maintained custom Cordova plugin

• Demonstrable knowledge of native coding background in iOS

• Understanding of Apple certificate and profile management
• Experience developing and deploying applications within Kubernetes based containers
• Experience in Agile and SCRUM development techniques

Job Title: Senior Java Developer - Experience: 4.5 + years

Roles and Responsibilities:

·     Translate application storyboards and use cases into high-quality, efficient code.

·     Design, develop, and maintain clean, reusable Java code.

·     Take full ownership of modules, ensuring timely deployment to production.

·     Optimize application performance, quality, and responsiveness.

·     Identify and resolve bottlenecks, bugs, and technical issues.

·     Maintain high standards of code quality, organization, and automation.

·     Write well-structured, testable, and efficient code.

·     Investigate new technologies and approaches, presenting them for architectural review.

·     Participate in code reviews and provide constructive feedback to peers.

·     Stay current with the latest technologies and trends.

Desired Candidate Profile:

·     Strong proficiency in Core Java (OOP, Collections, Threads, Regular Expressions, Exception Handling).

·     Solid understanding of object-oriented programming.

·     Ability to write clean, readable Java code.

·     Knowledge of scalable application design principles.

·     Strong experience with Relational Databases, SQL, and ORM technologies (e.g., MySQL, Hibernate).

·     Proficiency in software design and development using Java, J2EE, Spring Boot, Spring Security, and Hibernate.

·     Experience with test-driven development.

·     Familiarity with CI/CD processes for build and deployment.

Must-Have:

·     Java 8/Java 11 experience.

·     Expertise in the Spring Framework.

·     Hands-on experience with relational databases (Oracle/MySQL/PostgreSQL/SQLServer).

·     Proficiency in building scalable REST APIs (capable of handling 20k+ simultaneous users).

·     Willingness to work with new technologies.

·     Strong communication skills.

Nice to Have:

·     Experience with React JS, and JavaScript framework.

·     Microservices architecture knowledge.

·     Familiarity with Redis, AWS S3, AWS Lambda, and NoSQL databases.

·     CI/CD experience.

Brilworks will support your growth in these areas where necessary! :)

We are seeking a talented and experienced Frontend Developer to join our on-site team full time. As a Frontend Developer, you will be responsible for developing user-friendly, responsive and high-performance web applications.

Responsibilities:

• Develop responsive and user-friendly web applications.
• Collaborate with designers and other developers to implement visual designs and user interface elements.
• Optimize web applications for maximum speed and scalability.
• Write clean, maintainable and reusable code.
• Participate in code reviews and ensure code quality.
• Troubleshoot and debug issues as they arise.
• Stay up-to-date with emerging trends and technologies in frontend development.

Requirements:

• 1 year of experience as a Frontend Developer.
• Proficient in HTML, CSS, and JavaScript.
• Familiarity with modern frontend frameworks like React, Nextjs.
• Experience with CSS preprocessors like Sass or LESS.
• Knowledge of responsive web design and cross-browser compatibility.
• Understanding of version control systems like Git.
• Ability to work in a collaborative environment.
• Excellent problem-solving and analytical skills.

If you are a self-starter who is passionate about frontend development and looking for a challenging opportunity, please apply with your resume and a cover letter explaining your experience and why you are the best fit for this role. This is an on-site, full-time position.

-Previous experience working as a Shopify developer.

-Strong knowledge of liquid programming language
-Generate custom – tailored Shopify theme and altering pre – existing template.
-Act as Shopify expert, specializing in all facets of the ecommerce platform.
-Strong hands to Install & Customize new Shopify theme.
-Clear concept of HTML5, CSS3, javascript/Jquery.
-Knowledge in other ecommerce platforms like Magento, woocommerce, BigCommerce will be preferred.
-Strong hands to Install & Customize new Shopify theme.
-A proficiency in working with different Shopify JS APIs (storefront, AJAX Cart, Sections etc.
-Excellent troubleshooting skills.
-Good project management skills

Job Description:

Job Title: AR Executive

Responsibilities

• Possess a gooderstanding of Revenue Cycle Management (US Medical Billing) for Providers.

• Managing denials and rejection

• Verifying eligibility and benefits.

• Possess good knowledge of HIPPA, CPT codes, ICD9/10, Appeals, denial management.

• Follow up with Insurance companies in the US for denied/unpaid claims.

• Review the Claim status & update

• Communicate effectively, via phone and email

• Evaluation of clinical documentation.

As a Client Partner for account receivables, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.  

Skills and Responsibilities

 • Excellent in English Communication (verbal and written).

 Eligibility of Candidates

• Immediate joining

• Excellent in English Communication (verbal and written).

• Comfortable working in the night shift.

• Experienced candidates are welcome.

 Benefits

 • Friendly environment.

• Fixed shift.

• 5 days working

Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN

Profile: Business Analyst


Job Description:
• Communicate with clients through E-mail/Skype or through any other medium and finalize the scope of the project.
• Experience in wireframe, website flow creation, documentation, FRD and flow charts creation.
• Team management and task allocation.
• Excellent communication skills in the English language.
• Expert planning and project monitoring skills
• Good listening and questioning skills.
• Should be proactive in order to make the project a success.

Keywords Communication Skill, Wireframing, Documentation, FRD

Azine Technologies is known for our innovative technologies, products and services -- and for the people behind them. At Azine, we create identity verification products which are essentially apps, APIs, SDKs which have different modules that undergo OCR, Face Recognition, and other AI and machine learning. We’re looking for a Python Developer who can fulfil the following responsibilities.

• Design & implement new software modules based on the product requirements
• Debug existing software components, fix issues and avoid regressions
• Be proactive, take ownership and be accountable
• Familiar with Test Drive Development.
• Participate in software architecture, design discussions and code reviews

Bachelor’s degree and 4+ years of software development experience or equivalent, including Computer Vision and AI/ML.

Understanding of OCR, Neural network and Deep learning.

Expert in Java with knowledge of Java Frameworks.

Knowledge of user authentication and authorization between multiple systems, servers, and environments.

Proficient understanding with code versioning tools such as Git, SVN, etc.

Strong unit test and debugging skills.

Basic understanding of front-end technologies, such as Javascript, HTML5, and CSS3