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Process management Jobs in Delhi, NCR and Gurgaon

11+ Process management Jobs in Delhi, NCR and Gurgaon | Process management Job openings in Delhi, NCR and Gurgaon

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Quick Dry Cleaning Software

at Quick Dry Cleaning Software

1 video
2 recruiters
Vivek Saini
Posted by Vivek Saini
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹1.8L - ₹2.5L / yr
Customer Success
Account Management
Customer Retention
Process management
Effective communication
+2 more
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
Read more
Ramagya

Ramagya

Agency job
via Randstad India by Shreya Chaudhary
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
4 - 8 yrs
₹4L - ₹6L / yr
Recruitment/Talent Acquisition
Recruiting the right talent for the open positions at PAN India.
• Building the pipelines of Talent Pool - eg. Education institutes, allied industries, target companies and internal database.
• Working on TAT; closure of open positions within timelines.
• Maintaining the MIS for tracking the exact status of all open positions ensuring effective TAT Management and being focussed.
•Doing the screening of all the candidates thoroughly to ensure that the Best fit is identified for the role.
• Effective Coordination with the Functional Heads for the closure of the open positions.
• Ensuring that all the set criterias are met for the Role including the shortlisting parameters, relevant experience in handling the role as per job description.
• Keeping all the documentation in place for all the open positions namely - Manpower Requisition Form, Interview Aplication Form, Interview Assessment Form, Reference Check Form, Offer Letter Acceptance, Accepted Resignation from previous employer and confirmation of date of joining.
• Regular Warm up calls to the offered candidates to ensure the joining as agreed at the time of offer and avoid last minute offer drops.
• Issuing the appointment letter on the date of joining.
• Sharing and explaining the KRA to the new joiners. • Timely feedback of performance from the Reporting Manager of the new joiners in the initial months / probation period to ensure quality hiring.


FUNCTIONAL REQUIREMENTS

• Maintaining confidentiality
• Strong follow ups for the closure of open positions
• Right assessment skills to see through the candidate
• Ability to identify the strengths and limitations of the candidates
• Understanding of Company Business
• Understanding the job description and the soul of the job
Read more
leading manufacturer of compnents

leading manufacturer of compnents

Agency job
via Qrata by Prajakta Kulkarni
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
7 - 14 yrs
₹10L - ₹20L / yr
Project Management
Project coordination
Project planning
Project commissioning
Project preparation

ABOUT THE ROLE


We are seeking a highly skilled and experienced Project Manager to join our dynamic team. As the Project Manager - Automobile, you will be responsible for overseeing the planning, execution, and successful completion of projects related to the development and implementation of alternative gas fuel systems for automobiles. You will collaborate with

cross-functional teams, including engineering, production, procurement, and quality assurance, to ensure project milestones are achieved within the defined scope, timeline, and budget.

The ideal candidate should possess a strong background in automotive engineering and project management, with a proven track record of delivering projects on time and within budget.


Requirements: 7+ years of proven experience as a Project Manager in the automotive industry, preferably in alternative fuel systems or related fields.


Responsibilities:

● Lead and manage the end-to-end project lifecycle, including project initiation, planning, execution, monitoring, and closure.

● Define project scope, goals, and deliverables in collaboration with stakeholders and senior management.

● Develop detailed project plans, schedules, and budgets, and ensure adherence to project timelines and budgetary constraints.

● Coordinate and collaborate with cross-functional teams to assign project tasks and ensure efficient utilization of resources.

● Monitor project progress, identify potential risks, and develop mitigation strategies to ensure timely completion of deliverables.

● Conduct regular project status meetings and provide progress updates to stakeholders and senior management.

● Establish and maintain strong relationships with customers, suppliers, and other external stakeholders.

● Ensure compliance with industry standards, regulations, and quality assurance processes throughout the project lifecycle.

● Identify process improvements and drive continuous improvement initiatives to enhance project management methodologies and efficiency.

● Prepare and present project reports, including project status, financials, and key performance indicators, to senior management.




Read more
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 3 yrs
₹5L - ₹8L / yr
Sales
Business Development
Inside Sales
Customer Relationship Management (CRM)
Job description
BYJU’S is the world's most valuable Ed-tech company and the creator of India’s most loved school learning app which offers highly adaptive, engaging and effective learning programs for students in classes 1-12(K-12) and competitive exams like JEE, NEET, CAT and IAS.

BYJU'S - The Learning App, the flagship product for classes 4-12 was launched in 2015. Today, the app has over 50 million registered students and 3.5 million annual paid subscriptions. With an average time of 71 minutes being spent by a student on the app everyday from 1701+cities, the app is creating a whole new way of learning through visual lessons. It is encouraging students to become self-initiated learners.

The Disney BYJU'S Early Learn App was launched in June 2019, a special Opening from BYJU'S in collaboration with Disney India for students in classes 1-3. In early 2019, BYJU'S also acquired Osmo, a Palo Alto-based maker of educational games to transform the whole online to online learning experience. The apps have been designed to adapt to the Unique learning style of every student, as per the pace, size, and style of learning. BYJU'S is paving the way for new-age, geography agnostic learning tools that sit at the cross-section of mobile, interactive content and personalized learning methodologies. To know more about the company, please download the apps (Available in Play Store & App store) or visit us at https://byjus.com/


Applicant Trainee

Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions, and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
Having a keen interest and deep understanding of the Indian education sector.
Interested in mentoring and guiding students.
Having a knack for sales
Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2021)

Training: All interview selected candidates will become a part of Applicant Training Program
Training program has two Stages:
Stage1: Classroom Training Program (CRT)
Duration: 2 Weeks. Location : At office location (in person)
Post completion of 2 weeks the trainee will be assessed on various parameters. Only qualifying trainees will be moved to Stage 2 (OJT stage) of the program.
Stage 2 : ‘On-the-job’ Training (OJT)
Duration: 4 Weeks. Location : Virtual
Post completion of 4 weeks the trainee will be assessed on various parameters during 4 weeks. Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). There will be additional performance incentives which will be applicable during the training program.
The training program will be for 6 days a week.The assessment parameters will include performance metrics, capability and quality audits, and feedback from manager/ trainer and HR Team.Upon successfully passing the training program, you become eligible to be offered the role of BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA

STIPEND (ATP): INR 16,667 (CS) (stipend) fixed pay for entire training program (6 weeks) + INR 6,000 (Additional allowance for people whose traineeship (CRT) location is different from the home/current location) + Incentives (upto 10% of revenue generated). Please note the compensation would be adjusted on a pro rata basis based on the number of days you are active in the program.
CTC (BDA - post qualification after training): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) for Direct Sales and INR 800000 (5 lakh fixed pay + 3 lakh performance pay) for Inside Sales.

Employment Type
Full time
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Quokka Labs

at Quokka Labs

5 candid answers
1 video
Mukul Dev
Posted by Mukul Dev
Noida
2 - 4 yrs
₹3L - ₹10L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava

Roles and Responsibilities for Android Developer(2-4yrs)

  • Creating Android Apps using native technologies set Java, Kotlin, Android studio.
  • Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
  • Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
  • Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
  • Good understanding of designing architecture such as MVC, MVP, MVVM.
  • Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
  • Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
  • Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
  • Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
  • Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
  • An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
  • Experience in dealing with Google play store communication, app rejection, iTunes Apple store.

 

Desired Candidate Profile

  • Must have at least 3 years of experience in native android development.
  • Must be graduate with computer science subjects or MCA.
  • Must be good in both written and verbal English.
  • Must have research skills, ability to troubleshoot and work on exceptions is top priority.
Read more
Edtech For preschoolers

Edtech For preschoolers

Agency job
via Unnati by shishira srinivasan
Delhi, Gurugram, Noida
0 - 3 yrs
₹3L - ₹5L / yr
Marketing
Business Development
Our client is helping parents to give an unfair advantage to their kids by offering apps and products that help kids as young as 2 years old to sharpen their minds. They use a variety of methods that include educational and interactive videos, I-powered building voice interactive toys for kids, thus stimulating the learning process in children of age between 2-5 years. 1000+ content made available on various different topics and recommended by 30K+ parents.
 
This VC funded Gurgaon-based startup was founded in 2017 by a passionate team of IIT Roorkee Alumnus. They employ a team of experienced IB and CBSE curriculum content developers and teachers. Through these content first devices, our client aims at helping 250mn+ Indian parents to provide their children with screen-free learning.
 
As a Marketing & BD Manager, you will be responsible for finding new marketing and business development opportunities, maintaining professional client/customer relationships and thus contributing towards increasing the business.

What you will do:

  • Researching on new marketing opportunities for the company to market its business and increase its visibility
  • Creating awareness of and developing the company’s brand through various marketing channels
  • Exploring various marketing channels and also contributing towards marketing plans, promotional activities, advertising, campaigns etc.
  • Analyzing the current market trends and researching the same for better marketing opportunities for the company
  • Providing information by researching, collecting, analyzing and summarizing relevant data and trends
  • Identifying and assessing potential strategic partnerships and executing the same
  • Building and maintaining professional relationships with various existing as well as new clients/customers
  • Educating and updating the clients/customers about various products/services of the company, answering their queries, marketing new products (new product developments) and also collecting feedback regularly
  • Working closely with various stakeholders including but not limited to, internal teams, customers/clients etc
  • Maintaining and updating a database of relevant confidential information and reporting the same to the business in regular intervals

 

Desired Candidate Profile

What you need to have:

  • Graduation is a must
  • 0 – 3 years of relevant work experience is required (Freshers can also apply). Marketing experience would be preferred
  • Excellent communication skills
  • Willingness for traveling (local, intercity, and interstate). Travelling will not be very extensive
  • Willingness for immediate joining
  • Presentable, professional and a go-getter attitude    
Read more
Well Funded IT Start up

Well Funded IT Start up

Agency job
via Myhrsolutions by Pallavi Darmora
Delhi
3 - 4 yrs
₹15L - ₹35L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+3 more

1.       Team – Technology Team

  1. Position – Full Stack Developer
  2. Location – Saket, Delhi
  3. Roles & Responsibilities
    1. Plan, review, analyze, design, code and implement simple to more complex internet and e-commerce applications using Microsoft development products (.net core, C#, Sql Server, Rest Api, etc.) and open standards products (JavaScript, Angular 6, etc.) for both traditional browsers and mobile devices.
    2. Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
    3. Set up and maintain data structures and database environment.
    4. Ability to support and maintain existing systems that use a variety of .NET technologies.
    5. Provide technical expertise to resolve service impacting incidents and problems
    6. Collaborate with developers, designers, business team and tailor web solutions to their needs and requirements

 

  1. Qualification
  2. Bachelors/Master Degree in Computer Science or equivalent from reputed college like NIT/IIT/IIIT
  3. 3 - 4 years of experience in both front and backend languages at a scaled B2C company.
  4. Solid understanding of Web Development Process, A to Z.
  5. Strong knowledge of .NET core, Application Security, Angular, ASP.NET, HTML5, JavaScript, Web Services.
  6. Solid understanding of relational databases and SQL for implementing database driven, web-based applications
  7. Flexibility, good time management skills, basic project management skills

 

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Chaiops

at Chaiops

1 recruiter
Binny Sachdeva
Posted by Binny Sachdeva
Delhi
2 - 3 yrs
₹2L - ₹3L / yr
Business Development
Inside Sales
Channel Sales
Sales Operations
Sales

Job Responsibilities

  • Services Sales and consulting Business Development Handle clients and consult them as per their investment need in business.
  • The position is responsible for managing the process from the sourcing of leads through the awarding of franchise agreements to prospective franchisee leads.
  • Develops and implements a robust strategic recruitment approach and process to identify qualified candidates
  • Works closely with the Marketing department to develop and implement innovative approaches and creative campaigns to generate leads
  • Maintain consistent contact with existing clients
  • Analyze market and establish competitive advantages
  • Track metrics to ensure targets are hit

Qualifications

  • Bachelor's degree 2 - 3+ years in the sales industry
  • Experience in full sales cycle including deal closing Demonstrated sales success
  • Strong negotiation skills
  • Strong communication and presentation skills
  • CRM experience is preferred

Skills / Attributes

  • Strong Communication, Organisational, Operational and People Skills
  • Highly presentable
  • Developed analytical and problem-solving abilities
  • Strong interpersonal skills
  • Energetic self-starter
  • A hands-on approach to problem-solving
  • Fanatical attention to detail
  • Strong customer service orientation
Read more
NCR (Delhi | Gurgaon | Noida)
1 - 7 yrs
₹15L - ₹32L / yr
skill iconJavascript
skill iconReact.js
Software Development
Web Development
skill iconRedux/Flux
+3 more

Position Details:  

Client Domain:  Online Real estate platform 

Job Title: MTS/ SMTS

Location: Gurugram/ Remote

Duration: Full Time

 

MTS/ SMTS (Sr/ Software Development Engineer- JavaScript, React, Redux, React Router, GraphQL HTML and CSS).

Would you like to be using your Software Development skills to help revolutionise India's leading online real estate platform? You could be working alongside a highly intelligent and passionate team within a fantastic working environment where you'll be able to enjoy perks including salaries, benefits, work-life balance, management, job security etc.

 

Successful software houses are seeking a MTS/ SMTS to work on their intelligent technology platform that possess vast experience and knowledge of real estate in India. You'll be part of, architecting and building parts of the microservices platform, whilst building features into the front end products utilising JavaScript, ReactJS, Redux, GraphQL, HTML and CSS.

 

About Us:

Specialties:- Real Estate Advisory, Loan Advisory, Data Labs: Advanced Real Estate Analytics, and PropGuide- Real Estate Simplified

 

Responsibilities:

  • Architect, design, and implement efficient and reusable front-end systems that drive complex workflows for the Security infrastructure platforms with a strong sense of ownership
  • Develop intuitive user interface mockups and wireframes
  • Contribute to the analysis of functional requirements
  • Contribute to the evolution of the UI platforms while adhering to Agile practices
  • Assist in defining user interfaces and software architectures, collaborate with backend leads to establish workflows and APIs
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers

 

Skills:

  • Strong hand-on experience on Core and Object-Oriented JavaScript.
  • Hand-On experience with React.js workflows (such as Redux, Flux etc).
  • Thorough understanding of React.js and its core principles
  • Experience with GraphQL is required
  • Previous experience building scalable, distributed web applications
  • Proven and demonstrable track record of being an elite performer in your current and past roles
  • Elite UI programming skills including JavaScript, React, Redux, HTML, CSS, and cross-browser development
  • Excellent understanding of accessibility, usability and visual design principles
  • Strong experience in XML, DOM, JSON, AJAX, and other W3C standards
  • M.Sc/M.Eng in Computer Science/Engineering or B.A/B.Sc. in same disciplines with the equivalent years of experience

 

Industry preference:

Preferably candidates from Internet/ e-commerce/ Product-based organization/ Service-based Organization

 

Read more
Indus OS

at Indus OS

1 video
2 recruiters
Danish Choudhary
Posted by Danish Choudhary
Mumbai, Noida, NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹7L - ₹13L / yr
DevOps
Ansible
Chef
skill iconDocker
skill iconAmazon Web Services (AWS)
+1 more

Job Description

We are looking to add DevOps Engineer to the Infra team. 

Roles & Responsibilities

What you do :

  • Developing automation for the various deployments core to our business
  • Documenting run books for various processes / improving knowledge bases
  • Identifying technical issues, communicating and recommending solutions
  • Miscellaneous support (user account, VPN, network, etc)
  • Develop continuous integration / deployment strategies
  • Production systems deployment/monitoring/optimization
  • Management of staging/development environments

What you know :

  • Ability to work with a wide variety of open source technologies and tools
  • Ability to code/script (Python, Ruby, Bash)
  • Experience with systems and IT operations
  • Comfortable with frequent incremental code testing and deployment
  • Strong grasp of automation tools (Chef, Packer, Ansible, or others)
  • Experience with cloud infrastructure and bare-metal systems
  • Experience optimizing infrastructure for high availability and low latencies
  • Experience with instrumenting systems for monitoring and reporting purposes
  • Well versed in software configuration management systems (git, others)
  • Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment
  • Data management skills

Education :

  • Degree in Computer Engineering or Computer Science
  • 1-3 years of equivalent experience in DevOps roles.
  • Work conducted is focused on business outcomes
  • Can work in an environment with a high level of autonomy (at the individual and team level)
  • Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

  • True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.
  • The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

  • Awesome benefits, social gatherings, etc.
  • Work with intelligent, fun, and interesting people in a dynamic start-up environment.

Eligibility

B.Tech/M.Tech/B.E

Company Introduction

Established in May 2015, Indus OS is a homebred system apps company, building India’s only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.

 
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Chariot Tech

at Chariot Tech

1 recruiter
Raj Garg
Posted by Raj Garg
NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹15L - ₹16L / yr
skill iconMachine Learning (ML)
Big Data
skill iconData Science
We are looking for a Machine Learning Developer who possesses apassion for machine technology & big data and will work with nextgeneration Universal IoT platform.Responsibilities:•Design and build machine that learns , predict and analyze data.•Build and enhance tools to mine data at scale• Enable the integration of Machine Learning models in Chariot IoTPlatform•Ensure the scalability of Machine Learning analytics across millionsof networked sensors•Work with other engineering teams to integrate our streaming,batch, or ad-hoc analysis algorithms into Chariot IoT's suite ofapplications•Develop generalizable APIs so other engineers can use our workwithout needing to be a machine learning expert
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