11+ Product support Jobs in Delhi, NCR and Gurgaon | Product support Job openings in Delhi, NCR and Gurgaon

About

Prozo:

Prozo is an integrated supply chain company offering

● omni-channel warehousing & fulfilment (asset-light 4PL)

● omni-channel Warehouse Management Software (WMS) and Order management

software (OMS),

● multi-channel distribution on 13+ online platforms; be it horizontal e-commerce platforms

(Amazon, Flipkart, Snapdeal etc.), vertical-specific platforms (Mnytra, Nykaa, 1MG,

Pharmeasy etc) or hyper-local platforms (Big Basket, Grofers, Jiomart etc)

We are a middleware between the brand and offline/online retailers and help small/medium size

brands get a distinctive supply chain and distribution edge. With more than 500,000 sellers

selling on online platforms and brands finding it more and more difficult to establish themselves

on these platforms, Prozo helps these brands become supply chain and distribution-ready on

these platforms by offering them "tech, fulfilment, and distribution" as-a-service.

Through our technology enablement of the supply chain & distribution, we are able to save the

cost of carrying inventory by >10%, add 3-5% to the topline and bring down working capital

significantly.

Brief About Role: Prozo (www.prozo.com) provides ‘e-commerce warehousing and

fulfilment services’ along with ‘supply chain technology solutions’ to brands from various

segments like health care, beauty, books, stationery, toys etc. Prozo is looking to strengthen its

Freight Solutions team to acquire SMEs & Direct-to-consumer (D2C) brands as clients.

Key Responsibility Areas:

● Business Development Planning: Develop a comprehensive business plan strategy to

acquire clients in a time-bound manner.

● Demand Side Business Development: Identify target clients (SMEs and D2C brand)

who are looking for competitive freight solutions. Make a value proposition & convert

them into Prozo customers.

● Supply Side Business Development: Work with logistics/ freight companies and get

competitive quotes for FTL and PTL logistics services

● Deal Closure: You are expected to engage with the client in multiple rounds of

negotiation and drive the deal to closure. Maintaining the high conversation ration of

deals closed/Client in the pipeline will be an important metric in your performance.

● P&L Responsibility: Responsible for complete P&L of PTL and FTL growth business

and Inside & Outbound Sales.

● Technology Savvy: You will be expected to develop a detailed understanding of

technology solutions offered by Prozo related to e-commerce fulfilment and offline

supply chain digitization. You will be expected to bundle the same along with the freight

solutions as per the client’s requirement.

● Strong know-how of Omni-Channel/multi-channel Fulfilment: The candidate should

have a deep understanding of B2B and B2C distribution channels as well as online and

offline distribution channels.

● Team Building: The candidate should be able to build and lead a highly competent

team of middle-level professionals.

● Project execution: Work with operation team for project execution till the operation is

smooth. Work as a bridge between client & operation team.

● Bill Submission & Payment Follow-up: The candidate should be able to maintain 2 major points.

○ Bill submission to client on time every month - follow-up with the concerned team.

○ Follow up with the client for the timely manner payment to the company.

Industry Experience:

● Minimum 03 years of experience in freight-business i.e., PTL and FTL business

● Solution designing expertise and prowess with excel

● Expertise in handling Logistics, sales and business development activities

● Ability to establish meaningful business relations with clients.

● If you have already experienced startups, it will be an added advantage to your candidature.

● Ex-founders of the supply chain companies would make a great fit for this role!

Role: Manager/ Assistant Manager-Freight Solutions

Location: Ecotech 12, Greater Noida West, Uttar Pradesh - 201310

Reporting to: Senior Manager /Assistant Vice President - Business Development

Qualification – MBA or Graduate

Job Location – Delhi/NCR

Profile – Business Manager B2C Sales (PTL & FTL)

Interview Process – Virtual

Development and Customization:

Build and customize Frappe modules to meet business requirements.

Develop new functionalities and troubleshoot issues in ERPNext applications.

Integrate third-party APIs for seamless interoperability.

Technical Support:

Provide technical support to end-users and resolve system issues.

Maintain technical documentation for implementations.

Collaboration:

Work with teams to gather requirements and recommend solutions.

Participate in code reviews for quality standards.

Continuous Improvement:

Stay updated with Frappe developments and optimize application performance.

Skills Required:

Proficiency in Python, JavaScript, and relational databases.

Knowledge of Frappe/ERPNext framework and object-oriented programming.

Experience with Git for version control.

Strong analytical skill

Key ResponsibilitiesEmail Marketing

• Design and execute targeted email campaigns to generate qualified leads for SEO, Web Design, and Mobile App Development services.
• Research and curate B2B contact lists for outreach.
• Write compelling email content with clear CTAs.
• Monitor campaign performance (open rates, clicks, conversions) and optimize accordingly.
• Maintain lead data in CRM and ensure timely follow-ups.

Telecalling / Lead Nurturing

• Call prospects generated via email campaigns, online research, and company-provided databases.
• Pitch our digital services (SEO, web design, mobile apps) confidently and professionally.
• Understand client requirements and set appointments or demos for the sales team.
• Follow up with potential clients and build rapport to convert cold leads into warm ones.
• Maintain detailed call logs, feedback, and follow-up status.

Company Name- Cfcs Cloud Solution Pvt Ltd

Location- Noida Sector 135

Experience Required: 2 to 5 years

As an SEO Specialist at Cfcs Cloud Solution, you will play a key role in boosting online visibility and driving organic traffic through strategic SEO initiatives. You will be responsible for optimizing website content, conducting keyword research, and ensuring alignment with the latest search engine best practices. Working closely with marketing, design, and development teams, you will help strengthen our digital presence and support business growth.

Key Responsibilities

SEO Strategy & Implementation

1. Conduct in-depth keyword research to identify high-performing search terms and content opportunities.
2. Optimize on-page elements such as meta tags, headers, URLs, and internal linking structures.
3. Implement technical SEO best practices, including site speed optimization, structured data, and mobile-first indexing.
4. Develop and execute link-building strategies to enhance domain authority and improve search rankings.
5. Monitor website performance using tools like Google Search Console, GA4, SEMrush, and Moz.
6. Stay updated with search engine algorithm changes and industry trends to adapt SEO strategies effectively.

Content Optimization & Strategy

1. Develop and implement content strategies that align with SEO and business objectives.
2. Create and optimize engaging, keyword-rich content for websites, blogs, and landing pages.
3. Ensure content is structured for readability, engagement, and improved user experience (UX).
4. Collaborate with designers and developers to enhance content presentation and usability.

Performance Analysis & Reporting

1. Track and analyze key SEO and content performance metrics to refine strategies.
2. Generate reports with insights and actionable recommendations for continuous improvement.
3. Conduct competitor analysis to identify gaps, trends, and opportunities for growth.

Required Skills & Qualifications

1. 2-5 years of experience in SEO, content creation, or a related field.
2. Strong understanding of SEO principles, content marketing, and digital strategies.
3. Hands-on experience with SEO tools such as Google Search Console, GA4, SEMrush, Ahrefs, and Moz.
4. Proven ability to write, edit, and optimize SEO-friendly content that drives engagement.
5. Excellent analytical skills in interpreting data and refining SEO strategies.
6. Strong collaboration and communication skills for cross-functional teamwork.
7. A proven track record of improving organic search rankings and increasing content performance.

Why Join Cfcs Cloud Solution?

Be part of a dynamic team that values creativity, data-driven strategies, and impactful content marketing. We'd love to hear from you if you're passionate about SEO and digital growth!

About Us - https://www.sibinfotech.com/

SIB Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert Pay-Per-Click (PPC) Management, captivating Graphic Design, compelling Social Media Marketing (SMM) strategies, and tailored Software Development solutions, we offer comprehensive assistance to help and succeed on the internet.

Exciting Opportunity for Senior PPC Specialist

We are currently seeking a skilled and knowledgeable Senior Pay-Per-Click (PPC) Specialist to join our team. As the Senior PPC Specialist, your main responsibility will be to create and execute strategic paid marketing campaigns that can drive traffic, increase conversions, and maximize ROI for our clients or our company. This position requires an in-depth understanding of major PPC platforms, exceptional analytical skills, and the ability to develop and implement effective PPC strategies. You should possess comprehensive expertise in Google Ads, Meta Ads, Google Shopping, and other PPC platforms, including proficiency in campaign setup, optimization techniques, budgets monitoring, and staying up-to-date with platform updates and features.

Key Responsibilities:

• You will take ownership of all aspects of PPC campaign management, from keyword research and ad creation to bid management and performance tracking. Leveraging your deep understanding of all major PPC platforms such as Google Ads, Meta Ads, and Bing Ads, you will continuously optimize campaigns to improve click-through rates (CTR), conversion rates, and overall campaign efficiency. Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score, and other important account metrics
• Developing and executing effective PPC strategies is at the core of your role. You will collaborate closely with clients or internal stakeholders to understand their business objectives, target audience, and competitive landscape, translating insights into tailored PPC strategies that drive tangible results. Whether it's launching new campaigns, testing ad creatives, or refining targeting parameters, you will always be guided by a strategic approach to PPC management. Finding ways for reducing click frauds.
• Strong analytical skills are essential in this role. You will regularly analyze campaign performance metrics, conduct A/B testing experiments, and derive actionable insights to inform optimization decisions. By staying abreast of industry trends and best practices, you will continuously refine our PPC strategies to stay ahead of the curve and deliver maximum value to our clients or company.
• Write compelling ad copies that resonate with target audiences and drive clicks and conversions. Test different ad variations to identify the most effective messaging. Set up and execute A/B tests to optimize ad creative, landing pages, and other campaign elements. Use data-driven insights to iterate and improve campaign performance over time.
• Clear and transparent communication is key to fostering trust and satisfaction among our clients. You will provide regular updates on campaign performance, communicate key insights and recommendations, and address any client inquiries or concerns promptly. Through insightful reporting and strategic guidance, you will demonstrate the tangible impact of our PPC efforts and solidify our position as a trusted partner in our client's success. Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.

Requirements

• Any Graduate degree from recognized college.
• 2-6 years of experience in the digital marketing landscape.
• Proven experience managing PPC campaigns across Google Ads, Meta Ads, and social media advertising platforms like Google Shopping & good knowledge of organic SEO.
• Must have experience managing big ad budgets and getting ROI.
• Google Ads Certification or equivalent professional certification is preferred.
• Strong analytical skills and proficiency in data analysis tools such as Google Analytics, Microsoft Excel, or Tableau is a must.
• Excellent written and verbal communication skills, with the ability to clearly articulate complex concepts and strategies to clients and team members.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Demonstrated capability to thrive both independently and collaboratively in a dynamic, fast-paced environment, with a flexible and adaptable mindset to navigate evolving priorities and challenges.

We are looking to hire Java developers who can help us in our mission to transform ideas into applications. Our cross-functional team of motivated, skilled and experienced software engineers and designers, help the clients unlock the business values of their enterprises in a time-bound and cost-effective manner. True to our team you would be working on high-impact projects and making a dent in the Service industry on a daily basis. 

Skills :

• Excellent Communication Skills
• 4-6 years of experience in Java8 Development.
• V yAPI, Spring Boot/MVC, Spring Security
• Hibernate, JPA, MySQL/POSTGRES, Jenkins, Git
• Experience of developing high-performance and scalable web applications and APIs using frameworks such as Spring Boot/MVC, Spring Security, Hibernate, and JPA.
• Hands-on Experience of Version control(Git), MYSQL/POSTGRES, Jenkins, etc.

1. We are looking for candidates who have good programming skills. Strong on data structures, algorithms, understand time space complexity, able to come up with multiple solutions and then arrive at most optimized one keeping in mind customer requirements. Should also be well aware of OO concepts. If he / she has a strong background on these areas ( in any programming language), half the job is done. – 50% weightage
2. Next the candidate should have worked on JS  with good hands on experience in a few projects mainly in backend development like making api calls, handling exception, models, data transformations, controllers etc.  – 20-30% weightage
3. The last would be having some experience in any one of react.js/ node.js or even angular.js since some of these are being used in the current project. – 20-30% weightage
4. Prefer candidates with Angular (ver 8+), react (ver 16+), Node (Ver 14+) and extremely good in JavaScript, HTML & CSS
5. Experience : 4-6 years relevant