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About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Review Criteria

• Strong AI/ML Test Engineer
• 5+ years of overall experience in Testing/QA
• 2+ years of experience in testing AI/ML models and data-driven applications, across NLP, recommendation engines, fraud detection, and advanced analytics models
• Must have expertise in validating AI/ML models for accuracy, bias, explainability, and performance, ensuring decisions are fair, reliable, and transparent
• Must have strong experience to design AI/ML test strategies, including boundary testing, adversarial input simulation, and anomaly monitoring to detect manipulation attempts by marketplace users (buyers/sellers)
• Proficiency in AI/ML testing frameworks and tools (like PyTest, TensorFlow Model Analysis, MLflow, Python-based data validation libraries, Jupyter) with the ability to integrate into CI/CD pipelines
• Must understand marketplace misuse scenarios, such as manipulating recommendation algorithms, biasing fraud detection systems, or exploiting gaps in automated scoring
• Must have strong verbal and written communication skills, able to collaborate with data scientists, engineers, and business stakeholders to articulate testing outcomes and issues.
• Degree in Engineering, Computer Science, IT, Data Science, or a related discipline (B.E./B.Tech/M.Tech/MCA/MS or equivalent)
• Candidate must be based within Delhi NCR (100 km radius)

Preferred

• Certifications such as ISTQB AI Testing, TensorFlow, Cloud AI, or equivalent applied AI credentials are an added advantage.

Job Specific Criteria

• CV Attachment is mandatory
• Have you worked with large datasets for AI/ML testing?
• Have you automated AI/ML testing using PyTest, Jupyter notebooks, or CI/CD pipelines?
• Please provide details of 2 key AI/ML testing projects you have worked on, including your role, responsibilities, and tools/frameworks used.
• Are you willing to relocate to Delhi and why (if not from Delhi)?
• Are you available for a face-to-face round?

Role & Responsibilities

• 5 years’ experience in testing AIML models and data driven applications including natural language processing NLP recommendation engines fraud detection and advanced analytics models
• Proven expertise in validating AI models for accuracy bias explainability and performance to ensure decisions eg bid scoring supplier ranking fraud detection are fair reliable and transparent
• Handson experience in data validation and model testing ensuring training and inference pipelines align with business requirements and procurement rules
• Strong skills in data science equipped to design test strategies for AI systems including boundary testing adversarial input simulation and dri monitoring to detect manipulation aempts by marketplace users buyers sellers
• Proficient in data science for defining AIML testing frameworks and tools TensorFlow Model Analysis MLflow PyTest Python based data validation libraries Jupyter with ability to integrate into CICD pipelines
• Business awareness of marketplace misuse scenarios such as manipulating recommendation algorithms biasing fraud detection systems or exploiting gaps in automated scoring
• Education Certifications Bachelors masters in engineering CSIT Data Science or equivalent
• Preferred Certifications ISTQB AI Testing TensorFlowCloud AI certifications or equivalent applied AI credentials

Ideal Candidate

• 5 years’ experience in testing AIML models and data driven applications including natural language processing NLP recommendation engines fraud detection and advanced analytics models
• Proven expertise in validating AI models for accuracy bias explainability and performance to ensure decisions eg bid scoring supplier ranking fraud detection are fair reliable and transparent
• Handson experience in data validation and model testing ensuring training and inference pipelines align with business requirements and procurement rules
• Strong skills in data science equipped to design test strategies for AI systems including boundary testing adversarial input simulation and dri monitoring to detect manipulation aempts by marketplace users buyers sellers
• Proficient in data science for defining AIML testing frameworks and tools TensorFlow Model Analysis MLflow PyTest Python based data validation libraries Jupyter with ability to integrate into CICD pipelines
• Business awareness of marketplace misuse scenarios such as manipulating recommendation algorithms biasing fraud detection systems or exploiting gaps in automated scoring
• Education Certifications Bachelors masters in engineering CSIT Data Science or equivalent
• Preferred Certifications ISTQB AI Testing TensorFlow Cloud AI certifications or equivalent applied AI credentials

Roles & Responsibilities:

• Create wireframes, user flows, prototypes, and high-fidelity UI designs
• Design intuitive user experiences for web and mobile platforms
• Collaborate with product managers, developers, and stakeholders
• Conduct user research and usability testing to improve designs
• Develop and maintain design systems, UI components, and style guides
• Ensure design consistency across all products and platforms
• Incorporate feedback and iterate designs efficiently

Required Skills & Qualifications:

• Proven experience as a UI/UX Designer or similar role
• Strong proficiency in Figma
• Solid understanding of UX principles and design thinking
• Experience in responsive and mobile-first design
• Knowledge of wireframing, prototyping, and usability testing
• Ability to present design ideas clearly to stakeholders

Make outbound sales calls to prospective customers from provided leads and databases.  Promote financial products such as personal loans, business loans, insurance and investment solutions.  Explain product details, benefits, interests rates, and eligibility criteria  Identify customer requirements and suggest appropriate financial solutions.  Follow up with the leads and maintain a strong conversion pipeline.  Achieve assigned sales targets and KPI’S on a daily and monthly basis. 

We Are Hiring: HR Generalist ( Female )

Job Location - Sec 63, Noida

Work experience - 2 yrs to 3 yrs (operations/onboarding)

Notice Period - Immediate joiner to within 7 days

We are looking for a highly disciplined, detail-oriented, and process-driven HR Generalist to manage onboarding formalities, employee documentation, HR records, and engagement initiatives in strict adherence to organizational policies, compliance standards, and timelines. The role requires a strong focus on accuracy, coordination, and execution of HR processes.

Key Responsibilities:

• Ensure timely and error-free completion of all new joiner formalities, including documentation verification and system onboarding

• Conduct structured induction and orientation sessions in line with company policies and guidelines

• Maintain, organize, and regularly update employee personal files (both physical and digital)

• Ensure 100% accuracy and integrity of employee data in HRMS and internal records

• Monitor and track completion of onboarding checklists and documentation compliance

• Coordinate with internal stakeholders for seamless onboarding and employee support

• Maintain strict confidentiality of employee information and HR records

• Execute employee engagement initiatives and activities as per approved calendars and budgets

• Support internal communication related to HR policies, events, and announcements

• Assist in periodic audits by ensuring all documentation and records are complete and compliant

Requirements:

• Strong knowledge of HR documentation, processes, and compliance requirements.

• High attention to detail with strong organizational and coordination skills.

• Ability to manage multiple tasks within defined timelines.

• Proficiency in MS Office and HRMS platforms.

• Develop, test, and maintain web applications using PHP, MySQL, HTML, CSS, and JavaScript.
• Collaborate with designers and stakeholders to understand project requirements and translate them into technical specifications.
• Participate in the full software development lifecycle, including planning, designing, coding, testing, debugging, and deploying applications.
• Build responsive and user-friendly interfaces, ensuring cross-browser compatibility and optimal performance.
• Implement and integrate APIs, web services, and third-party libraries as required
• Perform code reviews, identify and fix bugs, and optimize application performance.
• Work closely with the team to continuously improve development processes and implement best practices.
• Stay up-to-date with emerging technologies and industry trends, and apply them to enhance our development practices and solutions.
• Contribute to documentation, including technical specifications, user guides, and test cases.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a PHP Full Stack Developer or similar role, with a minimum of 1-8 years of professional experience.
• Strong proficiency in PHP, MySQL, HTML, CSS, JavaScript, and related frameworks (e.g., Laravel, CodeIgniter).
• Experience with front-end frameworks (e.g., Laravel, React, Angular, Vue.js) and modern development tools (e.g., Webpack, Git) is a plus.
• Solid understanding of object-oriented programming principles and MVC architecture.
• Familiarity with RESTful APIs, JSON, and web services integration.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Experience with agile development methodologies is preferred.

Interested candidate may what's app their cv on triple nine zero nine three double one double four.

Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.

What you need to have:

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Responsibilities

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Skills

• At least one year of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.