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Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

Hello Everyone,

Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

 Required Skills: • Exp. - 5 to 14 years.

• Experience in Core Java and Spring Boot.

• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.

 • Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications.

• Good development experience with RDBMS.

 • Good knowledge of multi-threading and high-performance server-side development.

• Basic working knowledge of Unix/Linux.

• Excellent problem solving and coding skills.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Job Description:

1. Develop, and maintain Java applications using Core Java, Spring framework, JDBC, and threading concepts.
2. Strong understanding of the Spring framework and its various modules.
3. Experience with JDBC for database connectivity and manipulation
4. Utilize database management systems to store and retrieve data efficiently.
5. Proficiency in Core Java8 and thorough understanding of threading concepts and concurrent programming.
6. Experience in in working with relational and nosql databases.
7. Basic understanding of cloud platforms such as Azure and GCP and gain experience on DevOps practices is added advantage.
8. Knowledge of containerization technologies (e.g., Docker, Kubernetes)
9. Perform debugging and troubleshooting of applications using log analysis techniques.
10. Understand multi-service flow and integration between components.
11. Handle large-scale data processing tasks efficiently and effectively.
12. Hands on experience using Spark is an added advantage.
13. Good problem-solving and analytical abilities.
14. Collaborate with cross-functional teams to identify and solve complex technical problems.
15. Knowledge of Agile methodologies such as Scrum or Kanban
16. Stay updated with the latest technologies and industry trends to improve development processes continuously and methodologies.

Role Description

Need a graphic designer who should be able to conceptualise campaigns and execute eye-catching and professional email designs. With the desire to learn organisational and business values, they should be able to determine the requirements and produce exceptional work.

Responsibilities

1. Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
2. Collaborate with the marketing team and copywriters to understand the exact requirements and expectations.
3. Be a great team player and coordinate with other design teams to seek and provide design assistance.
4. Use proficient creative software skills to create variety of static and motion graphics for communication design.
5. Learn business requirements and organisational values to adapt the same in designs.
6. Understand how creatives are performing via analysing performance data, and incorporate the same understanding into subsequest creatives.

Requirements

Strong Knowledge of Photoshop and Illustrator.

• Excellent visual design skills in both static and basic motion graphics.

• Basic knowledge of HTML and Adobe XD will be advantageous.

• Ability to present your designs and defend your solutions to various stakeholders.

• 2-4 years of experience as a graphic designer in a relevant field. Good layout designing skills and sense of colour usage.

• E-commerce background is a plus point.

Professional written and interpersonal skills.

• Understanding the Beauty Space is a plus.

• Experienced in determining requirements and meeting deadlines.

Responsibilities:

• Writing and reviewing great quality code.
• Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.
• Passionate about building great solutions.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

• Relevant expertise in C#, . Net framework/. Net core, Web Services/WCF/Web API, ASP. Net/MVC. JavaScript, OO JavaScript (ES6 onwards), HTML5/CSS, Angular/React/VueJS, OOA and OOD Concepts, Serverside JS: NodeJS/Express.
• Experience in Relational Database: SQL Server/MySQL/Oracle, Cloud Platform: Amazon/Azure/Google Cloud.
• Experience in Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha, Repositories: Git/SVN/TFS, CI/CD Tools: Jenkins/Grunt/Gitlab/Azure DevOps, Container Ecosystem: Docker/Kubernetes/Anthos.
• NoSQL DB: MongoDB/Cassandra/CouchDB/HBase/MarkLogic, Cloud Database: CosmosDB/ IBM DB2/SAP HANA/Amazon Aurora/DynamoDB.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns.
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Languages: C#, JavaScript, OO JavaScript (ES6 onwards).
• App Framework: . Net Framework/. Net Core.
• Web Framework: ASP. Net/MVC.
• Markups: HTML5/CSS.
• CSS Framework: Bootstrap/Foundation/Bulma.
• Frontend Framework: Angular 6 ( ) /React/VueJS.
• API Framework: WebServices/WCF/WebAPI.
• Relational Database: SQL Server/MySQL/Oracle.
• Cloud Platform: Amazon/Azure/Google Cloud.
• Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha.
• Repositories: Git/SVN/TFS.

ROLE

We are looking for talented and passionate User Experience Designers to make our voice driven products easy to use and refined. The designer should be capable of executing an end-to-end design process from user research, competitive study, creating user flows and wireframes to building user interface and prototypes. At each stage, you would be identifying user needs and making sure that the final product delivers on them through a delightful, usable experience.

RESPONSIBILITY

• Apply design thinking, design methods, tools & processes to generate new ideas and concepts.
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high-fidelity prototypes.
• Understand, define and validate solutions via usability testing and consultation with users.
• Iterate, prototype and arrive at comprehensive solutions
• Work closely with engineers to ensure high quality execution.

• 4+ years’ experience in designing for web, Android, and iOS with familiarity of technical constraints and limitations as they apply to designing for multiple platforms such as desktop and mobile
• Portfolio that demonstrates ability to design engaging and usable user-centered experiences and applications.
• Nimbleness; the ability to turn around rigorous wireframes and mockups quickly in an iterative environment

PREFERRED REQUIREMENT

• Previous experience in health tech products or voice based interfaces.
• Bachelor's degree in Design, Human-Computer Interactions, Computer Science, a related field, or equivalent practical experience.
• Experience collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process
• Proficiency with mobile and web design patterns and accessibility standards ·
• Self-motivated, able to prioritize and manage workload and meet critical project deadlines.
• Visual design skills.
• Ability to balance user needs with business strategy.
• Skills in communicating and influencing product design strategy.

• Good foundation in CS fundamentals – algorithms, data structures
• Strong design and data modeling skills
• Good understanding of SQL and NOSQL databases
• Good concepts of object oriented programming and design patterns

• Location - Remote 

  Good to have

  • Familiarity with microservices design and testing
  • Familiarity with docker based setup
  • Prior experience in designing scalable microservices
  • Familiarity with cloud infrastructure and cloud deployment
  • Familiarity with CI/ CD pipelines