11+ RCA Jobs in Chennai | RCA Job openings in Chennai

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Job Description/Preferred Qualifications

Qualifications

•            Bachelor's degree in computer science, Software Engineering, or a related field.

•            Proven experience as a VC++ Developer.

•            Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.

•            Interface with COM ports, USB devices, PCI cards, and Ethernet networks.

•            Familiarity with data structures, algorithms, and design patterns.

•            Ability to debug and optimize multithreaded applications.

•            Strong understanding of Visual C++ and object-oriented programming principles.

•            Experience with software development methodologies.

•            Excellent problem-solving skills and attention to detail.

•            Good communication and teamwork skills.

•            Ability to work independently and as part of a team.

Desired Qualifications

•            Knowledge of Modbus and SECS/GEM protocols.

•            Knowledge of Windows Kernel-Mode Drivers.

•            Experience in coding for industrial automation.

•            Familiarity with liquid chemical analytical hardware.

•            Experience in Semiconductor Manufacturing Equipment.

Responsibilities

* Develop and maintain software applications using Microsoft Visual C++.

* Develop new features to control KLA Analyzer and Doser hardware in established code base.

* Collaborate with cross-functional teams to define software requirements.

* Write clean, efficient, and maintainable code.

* Debug, troubleshoot, and fix software issues.

* Conduct code reviews to ensure adherence to best practices.

* Optimize application performance for speed and scalability.

* Participate in the full software development lifecycle, from requirement gathering to deployment.

Must-Haves (If you have, please mention in your resume)

B.Tech/MSC/M.Tech/MS Mandatory

Years of experience in C++: Min 3 Years

Years of experience in MFC: Min 3 Years

Experience in Data structure and algorithm

Experience in Windows Environment (Win 32)

Experience from Product company a MUST

Relocation to Chennai is mandatory

Strong B2B Tech Sales profiles

Mandatory (Experience 1): Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.

Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.

Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.

Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)

Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.

Mandatory (Note 1) - Total experience should not be more than 7 Years.

Mandatory (Note 2) - Overall Expected CTC should not be more than 15L

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

• Bachelor of Computer Science or Equivalent Education
• At least 5 years of experience in a relevant technical position.
• Azure and/or AWS experience
• Strong in CI/CD concepts and technologies like GitOps (Argo CD)
• Hands-on experience with DevOps Tools (Jenkins, GitHub, SonarQube, Checkmarx)
• Experience with Helm Charts for package management
• Strong in Kubernetes, OpenShift, and Container Network Interface (CNI)
• Experience with programming and scripting languages (Spring Boot, NodeJS, Python)
• Strong container image management experience using Docker and distroless concepts
• Familiarity with Shared Libraries for code reuse and modularity
• Excellent communication skills (verbal, written, and presentation)

Note: Looking for immediate joiners only.

Job Description & Responsibilities:

Selected engineer's day-to-day responsibilities include:

• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in

SQL Server and DB2 environments as necessary.

• Designs and builds simple to complex database structures from data models.

• Installs, configures and patches Oracle.

• Implements HA and DR systems using Data guard and RAC.

• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker

• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as

necessary.

• Participates in design reviews as required to ensure database design meets application

requirements.

• Designs, maintains, documents and executes database utilities to provide information regarding

database activity.

• Proactively performs database monitoring and performance tuning tasks.

• Identify and provide solutions to performance issues in multiple database environments.

• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows

platforms as necessary.

• Reviews and enforces adherence to the company's Architecture, as well as database design and

usage standards.

• Understands database high availability technologies and guides the company in implementing

appropriate solutions.

• Performs other duties as assigned.

Location : Chennai, Tamil Nadu

Joining : Immediate – 15 days

Education, Experience & other requirements

• B.S. degree from an accredited university.

• Must have solid Oracle RAC , Golden Gate & Data Guard experience.

• 3+ years of extensive experience with Oracle database installation / configuration best practices

and Database upgrade/migration approaches.

• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,

Grid/Cluster.

• In-depth knowledge and hands-on experience in the installation, configuration and

troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,

GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.

• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading

and maintenance of Oracle RAC based environment in production.

• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery

• Working experience of Oracle Database Appliance.

• Strong knowledge of OEM 12C grid monitoring configuration.

• Strong working experience with RMAN configuration, Job maintenance and backup & recovery

• Experience in database problem identification, problem diagnosis and resolution.

• Experience in building data architecture models and enforcing enterprise architecture standards

and guidelines.

• Excellent communication – ability to explain a technical problem to management.

• Ability to work on high performing teams and deliver under pressure situations.

• Conceptualize the Product Strategy for the SaaS - Cyber Security Product
• Collaborate & work closely with Product Team. Understand the short term and long term needs of the business to build products that win in the market place
• Help prioritise the goals for the functional unit within the organization – for the teams individually and together
• Guide sales force to arrive at optimal team structure and composition. Ensure that the team are motivated towards work and are at their optimal productivity level
• Work with other business leaders & contribute positively to sales practices and standards within the company. Unlock opportunities for achieving sales efficiency across the organisational units

• Participate in building bouquet of products in the SaaS - Cyber Security Product space to drive leadership with the State of the art - Cyber Security Product in India
• Performance manage and coach the team to understand client needs and challenges, and to work in an agile manner to convert those into sales opportunities
• Work closely with the marketing and communications team to drive the constant drumbeat needed to build a leading brand in a challenging market
• Lead a sales team committed and passionate about On-boarding client partners with innovative security solutions
• Owning sales targets overall and within accounts. Developing and implementing strategic plan to achieve the same
• Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives
• Consistently achieve Revenue & P&L targets in line with team/organizational objectives
• Recruit and retain from scratch the end to end sales team required to successfully deliver the strategy and achieve market leadership in the shortest possible time frame

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• SAAS Experience is a plus

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git)

Looking for DotNet FullStack Developer with experience between 7 to 12 years and Notice Period: Immediate to 30 days.

Experience in Angular 2 or above versions is Mandatory.

Experience in Azure in Must.

Expert-level knowledge of modern technologies and software development practices and patterns
Excellent oral and written communication skills
Strong interpersonal and teamwork skills
Must be flexible to new situations and challenges
Significant, demonstrated experience and expertise in the following technologies:
ASP.NET MVC/Web API, Entity Framework, SQL Server
Modern JavaScript frameworks such as React, Angular,
Object-oriented programming and design patterns
Infrastructure design and DevOps
Git and Gitflow
Strong consulting and communication skills. Ability to work effectively with various organizations in pursuit of problem solutions.
Proficient in authoring, editing and presenting technical documents.
Bachelor’s degree in Computer Science or related field.