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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Job Title: Accounts Executive / Timesheet/Invoice Coordinator.
Job Duties and Responsibilities:
- Timesheet Collection: Collect timesheets from employees or contractors on a regular basis, ensuring accuracy and completeness of submitted data.
- Timesheet Verification: Review timesheets for discrepancies, missing information, or inconsistencies. Follow up with employees or supervisors to resolve issues as needed.
- Invoice Preparation: Generate invoices based on approved timesheets and project contracts, ensuring that billing rates, hours worked, and expenses are accurately reflected.
- Billing Review: Conduct thorough reviews of invoices to ensure accuracy, completeness, and compliance with client billing requirements and contractual agreements.
- Reporting: Generate regular reports on Timesheet follow up and invoice status.
- Documentation Management: Maintain organized records of timesheets, invoices, and related documentation in accordance with company policies and regulatory requirements.
- Process Improvement: Identify opportunities to streamline the invoicing and timesheet collection process, improve efficiency, and reduce errors.
Qualifications:
- Bachelor's degree in any discipline.
- Freshers with Good communication skills.
- Basic computer knowledge is preferred.
- Willingness to learn and adapt to new processes.
- Strong interpersonal and teamwork skills.
Only Chennai candidates should apply
In the capacity of a Quality Assurance Manager (Ecommerce backend testing), you will assume a pivotal role in guaranteeing the consistent delivery of top-tier products and services to our valued customers. Your core responsibilities will encompass the formulation and execution of quality assurance policies and protocols, the meticulous conduct of audits, and the comprehensive oversight of our entire quality management system. Your unwavering attention to detail, analytical acumen, and adept leadership skills in motivating and guiding a team will be instrumental in upholding our steadfast commitment to excellence.
Quality Assurance Manager Responsibilities
Develop and implement quality assurance policies and procedures
Plan and conduct quality audits and inspections
Monitor and analyze quality performance and trends using statistical methods and tools
Identify and resolve quality issues and non-conformities
Coordinate and supervise quality testing activities
Train and mentor quality assurance staff and other employees on quality standards and best practices
Prepare and present quality reports and documentation
Collaborate with other managers and departments to ensure quality integration and alignment
Liaise with customers, suppliers, and regulatory authorities on quality matters
Evaluate and recommend quality improvement opportunities and solutions
Quality Assurance Manager Required Skills
Strong knowledge of quality management principles, methodologies, and tools.
Excellent leadership and team management abilities.
Exceptional problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Proficient in using quality management software and tools.
Strong attention to detail and ability to work with complex data.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Strong understanding of regulatory requirements and industry standards.
Ability to influence and drive change across the organization.
Continuous improvement mindset and a commitment to delivering exceptional quality.
Required Qualifications
Bachelor’s degree in engineering, quality management, or a related field
Certification in quality assurance or quality management (such as ISO 9000, CQE, CQM, etc.) is preferred
Proven experience as a quality assurance manager or a similar role in a manufacturing or service industry
Strong knowledge of quality assurance methodologies, tools, and standards
Excellent analytical, problem-solving, and decision-making skills
Proficient in MS Office and data analysis software
Outstanding communication, interpersonal, and leadership skills
Attention to detail and customer orientation
Ability to work under pressure and meet deadlines
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
3-15 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization )
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Job highlights
-Conduct user research and analysis to inform design decisions and enhance the overall user experience
-The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.
-Proficient in UI / UX design principles and best practices
Summary: We are seeking a talented and creative Web Designer with 1- 2 years of experience and expertise in both User Interface (UI) and User Experience (UX) design. The ideal candidate will be responsible for designing visually appealing and user-friendly websites that effectively meet the needs of our clients and end-users. The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.
Roles and Responsibilities:
-Create visually stunning and intuitive user interfaces for websites and web applications.
-Develop wireframes, prototypes, and mockups to effectively communicate design ideas.
-Ensure a seamless and engaging user experience through thoughtful and user-centric design.
-Work closely with cross-functional teams, including developers and product managers, to understand project requirements and objectives.
-Collaborate with stakeholders to gather and incorporate feedback, ensuring alignment with project goals.
-Stay informed about industry trends, design best practices, and emerging technologies.
-Conduct user research and analysis to inform design decisions and enhance the overall user experience.
-Implement responsive design principles to ensure optimal user experiences across various devices and screen sizes.
-Create interactive prototypes for user testing and feedback.
-Conduct usability and accessibility testing and gather insights to refine and improve designs.
-Develop and optimize graphics for use on websites, ensuring a cohesive and visually appealing design.
Requirement-
- Bachelor's degree /Certified course in UI/UX Design
- Proven experience in UI/UX design with a strong portfolio showcasing relevant work.
-Familiarity with industry-standard design tools such as Adobe Creative Suite, Canva, Sketch, Figma, etc.
CaratLane is a Technology-Driven organization and India’s first omnichannel jewelry brand, it
was founded in 2008, by Mithun Sacheti, with a simple but courageous objective – to make
beautiful jewelry accessible, affordable and forever wearable. With a strategic investment from
Titan Company Limited, CaratLane is now partnered with India’s largest retail jeweler Tanishq.
Under the leadership of our co-founders Gurukeerthi Gurunathan and Avnish Anand, CaratLane
aims to work towards a common mission – to offer customers beautiful jewelry and a
distinctive shopping experience that fits today’s values and lifestyles.
Desired candidate profile :
● 4 to 6 years of iOS Native Application Development with Swift
● Web services/API interactions, Audio/Video streaming, SQLite, JSON/XML parsing.
● Expertise in Autolayouts, Custom UI Elements, and IBDesignable.
● Strong grasp of Data structure and algorithms
● Good knowledge of Object Oriented Programming and Protocol Oriented
Programming.
● Experience with design patterns like MVC/MVVM/VIPER
● Experience with Unit testing, TDD and UI Testing.
Nice to Have :
● Domain knowledge in eCommerce
● Previous experience in a product company is a plus.
What we value as a team:
● Proactive in communication
● Collaborate with other members of the agile ecosystem
● Out-of-the-box thinking to resolve issues and bringing New Ideas to bringing Quality to the Applications
- Bring in a "can-do" attitude
- Passion towards technology and software engineering - open source, pet projects, conference talks, getting better at writing clean code.
- Participate in a highly fluid environment applying agile software development principles.
- Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
- Work with product owner/BAs to bring an end to end perspective of the problem.
- Ability to ask the right questions and communicate your ideas with clarity.
- Ability to collaborate with various stakeholders and take complete ownership.
- Participate actively in building one of the most impactful organizations in retail technology.
- Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun).
- Eager in learning new concepts, technologies and be productive in short time.
- Convert a raw idea into usable real-life software products Write modular, readable and maintainable code.
- Good understanding and working knowledge of technologies worked.
- Demonstrate good problem solving skills
- Own and be able to manage a small to medium sized modules.
- Demonstrate ability to guide and coach a new team member or fresher.
Notice Period: Immediate to 60 Days
Below is the JD
Expert: Micro services. Core Java and Spring framework (MVC, Boot).
Practitioner: IT experience in Agile, Test Driven Development approach and software delivery best practice. Strong design and technical skills. Continuous integration/deployment pipelines.
Desirable: ReactJS, Experience with Databases. Preferably Oracle. Knowledge of working in cloud environment. Preferably PCF and AWS.
Joining location will be either Gurgaon, Chennai & Bangalore only.
Skills Mandatory Skills
JAVA Micro service Java8+, Spring Boot, Micro services Devops, CI/CD 40
Must Have Requirements
1. Fluency In English And Tamil.
2. Sales Experience In Selling To Industries, Small And Medium Businesses In Industrial Areas Dealing Involved In - Manufacturing, Garments, Pharma Etc
3. Experience In Working With Channel Partners And Agents.
Nice To Have Requirements - B2B Sales In Financial Services, Insurance, Software Etc.






