11+ Remote Desktop Services Jobs in Chennai | Remote Desktop Services Job openings in Chennai

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Title: ServiceNow Development / Architect(CSM)

Exp: 3 - 10 years

Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai

Experience: 3+ years of experience in Cloud Architecture

About Company:

Cloud Architect / Lead

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

DISPRZ is looking for a Software Engineer who will deliver individually on features / enhancements under our products, as laid out as per the company’s product delivery roadmap and own responsibility for their technical integrity, scalability and trouble-free deployment to the customer.

• Build and ship reliable software practicing robust software design and in-depth code reviews.
• Build efficient, clean and reusable features / libraries / components
• Collaborate with our design and product teams on defining and delivering new features to ensure a great experience for our users.
• Analyse and optimize existing UI and Server-side code for security, efficiency and performance.
• Be a voice in ensuring the team stays true to the technical vision.
• Write clean, scalable code in Web-based programming languages and/or .NET
• Write SQL Stored Procedures
• Test and deploy applications and systems
• Collaborate with technical lead to produce software design and architecture
• Translate designs and style guides provided by the UI/UX team into functional user interfaces, while ensuring cross-browser compatibility and performance. 
• Unit-test the code across platforms and browsers, to ensure functional consistency of delivered output. 

• Engineering / MCA degree from a top school with an excellent academic record
• Object oriented programming knowledge is a must.
• High level of Proficiency in Web-based technologies – JavaScript, HTML/CSS
• Knowledge of any one JS framework like Reactjs, Angular, or the like, is a plus
• Formal knowledge in below areas will be an added advantage
  • NET MVC
  • Entity Framework Core/LINQ.
  • Bootstrap framework
  • SQL Databases

• Minimum 5 years’ experience in front-end development of software products using Web-based technologies
• Experience doing Full-stack development is a great plus

• Excellent planning, organizational, and prioritization skills
• Excellent analytical, troubleshooting and communication skills
• Ability to work under pressure and meet deadlines
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Create intuitive interfaces with great functionality in a timely manner.
• Be passionate about writing neat and clean code. 
• Document the work and communicate any issues as and when they arise. 
• Assist in troubleshooting any production issues.

Chennai / Mumbai

1. Should have deep knowledge in the relevant tech stack (JAVA, MEAN, MERN, LAMP, etc.,) with Micro-services experience.

2. Must be well versed with algorithms

3. Should have in-depth knowledge of databases - SQL, NoSQL, Mongo DB.

4. Should be able to suggest the best stack and provide an optimized approach to complete a project.

5. Should be able to covert requirements into sprint plans and estimations.

6. Should be able to jump on client calls and translate and break down business level requirements into developer goals/sprints.

7. Should be able to step in and code/solve problems when required

8. Should be able to review the code of the developers and objectively define points for improvement

9. Should be willing to learn new stacks and spend a lot of time on RnD

10. Should be able to get things done :)

11. Should be able to assess risks involved in the projects.